Captain Cooks Casino
-
100%
€ 100Welcome bonus. Click the icon to claim.
- Downloadable Software: Microgaming
Instant-Play Software: Microgaming![]()
Supervision
SUPERVISION
KahnawakeDISPUTES
LCB.org
Captain Cooks Casino Review — Main Takes
Captain Cooks Casino belongs to a large network of reputable brands. Key facts worth knowing about it are:
Experience and Reputation
It has been on the gambling market for over 15 years.
Technological Diversity
Clients can choose between download and instant play modes.
Mobile Support
There is a specially developed portable version compatible with Android, iOS and Windows.
Selection of Sister Casinos
Its owner manages more than 20 other websites, which are all united by one loyalty rewards program.
Powered by Single Software
All entertainment is provided by Microgaming.
Big Choice of Games
More than 400 games of all types are available.
General Information
Section Rating
Main
Associated Companies
Owned by
Casino RewardsAffiliate Program
Rewards AffiliatesLicensed in
Kahnawake, OntarioYear Established
1999Additional Betting Options
Associated Companies
- None
Country Limitations for United States: Ohio
Registration Restrictions
United States
Targeted Countries
Targeted Countries
Canada: OntarioContacts and Support
Current Casino Time
01:00 (UTC+0)
Live chat
Yes
24/7 support
Yes
Website FAQs
Yes
Phone
International
+1-888-942-7466
UK
+44-800-917-1545
Canada US
+1-866-312-7466
Other countries
Denmark, Germany
Complaints Handling Procedure
Procedure
Complaints may be resolved by Ecogra
Licensing Authority
Location
License Name
Kahnawá:ke Gaming Commission
Complain
Postal Address
Title
Kahnawá:ke Gaming Commission
Street & Number
P.O. Box 1799, Old Malone Highway, Kahnawake Mohawk Territory
City
Quebec
Country
Canada
Postcode
J0L 1B0
Phone
None
Fax
+1- 450-635-1139
Web Site
http://www.gamingcommission.ca/
Note
Supervising Organizations
Complaints Accepted
IBASNot Accepted
Other Organizations
None
Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary
Read more in Glossary
Other
Inactive Page
Our Take
Captain Cooks Casino has been in the online gambling market since 1999. Not only it is one of the oldest places to bet and win on the Internet, but it also belongs to one of the web’s largest networks – the Rewards Group.
This company manages roughly 30 gambling destinations, including Colosseum, Music Hall, Lucky Emperor, Players Palace, and many others. All of them are linked by the centralized loyalty program, which makes it a convenient and beneficial experience for everyone to hold two or more accounts.
The platform provides all types of games, and owns the license from the Kahnawake Gaming Commission. The content is available in multiple languages, including Danish, English and German. Most visits are from residents of Canada, UK, New Zealand as well as from Germany, Slovakia and South Africa.
From a technical point of view, there are both the download software and the instant play mode. Those willing to play from portable devices are free to use the mobile version, which includes about 80 games. No app has been developed, however.
Owners of a login can take advantage of free play, real money wins, and promotions. The sign in process is available both online and after installing the software.
Banking and Payouts
Section Rating
Payout Times
Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 3 Business days
Read more in Glossary
By cheque
from 5 to 23 Business daysOf that, reversal period
2 days
Reported payout time
For this casino
from 2 to 14 days, median is 4 daysFor all associated casinos
from 1 to 14 days, median is 3 days
KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
Read more in Glossary
To e-wallets
from 1 to 7 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
1%
Read more in Glossary
Limits
Max cashout one time
4000
Max cashout monthly
16000
Withdrawal Min
A minimum withdrawal amount limit for Fedex/Courier checks and DBT is 300 USD, for all other methods is 50USD
Max cashout details
Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD a week exept progressive wins/payouts
Fees
Player Activity
Account inactivity for 90 days may result in fees
Withdrawal Fees
Following withdrawal charges apply: mail checks - 25 USD, courier checks and DBT - 50 USD
Other
Withdrawals
Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days
Our Take
There are plenty of convenient ways to deposit money. At visitors’ fingertips are several e-wallets, payment transfer systems and cards, as well as prepaid vouchers. Among internationally accepted and widely used methods are Neteller, EcoPayz, PayPal and Qiwi. Among debit and credit cards, everyone will find Visa, Maestro, Entropay, Postepay and Kalibra, as well as MasterCard. Neosuf and Paysafecard are the prepaid vouchers accepted here.
Members can also deposit via offline bank transfer and its variations – Citadel Commerce, Trustly and IDebit. Residents of Australia can use Poli, Canadian gamers are offered InstaDebit, there is eCheck for US residents, and Euteller or PugglePay for Scandinavian countries. Other local systems include Australian EPS, Portuguese Multibanco, German Sofort and Giropay, as well as Polish Przelewy24.
As opposed to having a big choice of deposit methods, the selection of currencies is limited to Euros, British pounds, and U.S. and Canadian dollars. The minimum withdrawal is 50 USD for all methods except bank checks. Clientele reports that the operator pays within three days. The estimated non-payment risk is minimal – 1%.
Web Reputation
Section Rating
Gambling Portal Ratings
Gambling Portal Statuses
LCB
Askgamblers
Casinomeister
Online Casino City
Our Take
It is labeled “Good” and rated 8 out of 10 at AskGamblers. LCB evaluates it at 4 out of 5. The POGG is more critical, giving Captain Cooks an average 6 out of 10. Only 25% of feedback is complaints, and of those, 43% are solved by the customer support.
The help desk contact points are 24/7 live chat, phone and e-mail. Up to 60% of reviews from users are positive. Half of them receive their withdrawals in less than three days. If issues are not resolved by the staff, they can be escalated to eCOGRA – the supervising authority.
Promotions and Bonuses
Section Rating
Key Facts - Captain Cooks Casino Bonus Review
Bonus Codes:
Bonuses are available automatically after depositing, and they do not require codes.
Game Contribution:
Slots and arcades contribute 100%, table games – from 2% to 50%, and video poker – up to 10%.
Cashable:
If the terms are fulfilled, bonus money can be cashed out.
Bonus Offers:
There are Welcome bonuses, monthly promotions, and cash prizes for referring a friend.
Play-through Requirement and Bonus Structure
1st deposit Bonus
May be used to place 100 $0.25 bets on the progressive jackpot slot games
- 500%
- € 25
- 60XB
No bonus code required.
Redemption Procedure: Automatically after deposit
*New Customer Offer. T&C’s Apply. 18+. The minimum deposit amount is £5 for all subsequent deposits after the first deposit at the casino. The 100 changes are credited as a £25 bonus and players can wager 100 times at £0.25 on the Mega Moolah slot machines. A sixty times wagering requirement applies on the welcome bonuses and certain games contribute a different percentage to the wagering requirement. Game contribution: All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack and all Roulettes count 2% towards wagering requirements. The first deposit bonus is subject to 60 times play-through before your balance may be cashed in.
2nd deposit Bonus
- 100%
- € 100
- 30XB
No bonus code required.
Redemption Procedure: Automatically after deposit
3rd deposit Bonus
- 50%
- € 150
- 30XB
No bonus code required.
Redemption Procedure: Automatically after deposit
4th deposit Bonus
- 25%
- € 125
- 30XB
No bonus code required.
Redemption Procedure: Automatically after deposit
5th deposit Bonus
- 100%
- € 100
- 30XB
No bonus code required.
Redemption Procedure: Automatically after deposit
Our Take
The first deposit bonus is known as an opportunity to instantly become a millionaire. The way it works is that a minimum payment is rewarded with 25 Euros, combined with 100 chances to go for big wins. In other words, the bonus money can be turned into 100 0.25 eurocents bets on progressive games.
Captain Cooks is proud to be the place where four of its clients have become millionaires through this promotion. A person named K.E. won 5.5 million dollars on Mega Moolah. The wagering requirements for the deal are 30xBD within seven days.
Games and Software
Section Rating
Downloadable Software
Provider
Popularity
3 (used by 51 out of 1312 casinos)
Game Speed
Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance
Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games
571 (Slots: 428, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)
Instant-Play Software
Sort by:
| Providers | Total | Slots | Table Games | Video Poker | Arcade & Variety |
|---|---|---|---|---|---|
| Microgaming | 462 |
| Total | 462 |
Software
Supported Softwares
Android
IOS
Windows
Popular Games on Captain Cooks Casino
Our Take
This Microgaming-powered library offers approximately 460 games of all types, except for live dealer. All other classes are represented well. There are plenty of classic, video and progressive slots, including the iconic ones, such as Immortal Romance and Break da Bank.
Video poker includes more than 15 variations, and there are plenty of table games. Finally, arcades – the cohort typically offered in a small selection elsewhere – includes up to 50 options here. Both classic and vintage arcades, as well as lottery and scratch cards, are included. The mobile version features all game types, only in smaller amounts.
The average RTP, as reported by eCOGRA’s monthly audit, is 95.15%. The highest RTP is for video poker – 96.83%, while table games have the lowest RTP – 94.96%.
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