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CasinoLuck

 Key Rating: 4.2

Key Rating4.24

Section Ratings:

Ownership and Associations4.37

Software Providers4.87

Games and House Advantage5

Promotions and Bonuses3.66

Countries and Languages4.12

Banking and Payouts4.91

Contacts and Support2.95

Supervising Authorities4.13

Standings at Gambling Portals4.71

Player Experiences4.27

  (United States is not allowed. See the list of 726 casinos accepting United States United States)
 
  • + 10 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 150%
    €150
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:671
    Table Games:15
    Video Poker:13
    Arcade and Variety:8
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolvereCogra (non-UK)
 
 
CasinoLuck Review — Main Takes
CasinoLuck’s four-leaf clover logo is there to remind players that with this brand, luck is closer than ever. The real-life statistics that the odds of finding the rare clover are in fact 10,000 to 1, but this is balanced by the casino’s many highlights:
  •  
    Reputable Owner
    CasinoLuck is owned by EveryMatrix N.V., a company that has operated in the gaming market for almost two decades, runs a few other well-recommended brands, and cooperates with big names in the industry.
  •  
    Mobile Compatibility
    There is a specially developed CasinoLuck mobile version that is convenient for those playing from smartphones and tablets. No apps are available however.
  •  
    Large Selection of Currencies
    Deposits can be made in over 25 different currencies, which include major ones like USD, EUR, and GBP, and local European, Latin American, and Asian currencies.
  •  
  •  
    Convenient Depositing
    Players may deposit using major e-wallets and cards and also via a few locally designed payment systems, including mobile ones.
  •  
    Positive Feedback from Players
    The 71% of positive feedback left by the casino’s customers is impressive. Players praise fast payouts and the helpful support.
  •  
    Big Game Library
    There are over 800 CasinoLuck games to choose from, including slots, arcade games, table games, video poker, and live casino.
  •  
 
General Information
Section Rating: 3.8  
 

Main

Owner EveryMatrix N.V.
(OddsMatrix Ltd)
Affiliate Program
CasinoLuck Affiliate Program  
Licensed in
Year Established
1999 

Associated Casinos

Average rating
3.58
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

CasinoLuck was established in 1999. About a decade later, in 2011, the brand went through a big remake, changing management, design, and software. This operator is licensed and regulated both by the government of Curacao and by the Malta Gaming Authority. Among its associated casinos are Jetbull Casino, Casino Cruise, NorskeSpill Casino, SpinEmpire Casino, and several other well-known brands.

 

CasinoLuck online runs on a platform developed by EveryMatrix N.V., which is the brand’s owner. This privately held company was established in 2008, and since then, it has successfully developed software products for the world of online gaming. EveryMatrix N.V.’s headquarters are located in London, with offices across Europe, Asia, and the Americas.

 

Among the company’s partners are many well-known developers, such as Net Entertainment. EveryMatrix N.V. is one of the biggest and most reputable casino operating groups, a fact that gives an affirmative answer to the question: “Is CasinoLuck safe?”

 

The customers that contribute the most to the casino traffic are users of Casino Luck UK, the Netherlands, Sweden, Denmark, and Germany. The website also has language versions for Chinese, Czech, French, Italian, Norwegian, Polish, Russian, Spanish, and Turkish players.

 

The Casino Luck home page is a summary of the brand’s promotions, games, unclaimed jackpots, and recent winners. There are no specially developed mobile apps for iOS or Android, but users of portable devices may take advantage of the CasinoLuck mobile casino version with no download required.

 

Those wanting to become the casino’s customers should click on the yellow “Join Now” button to register. The sign-up process consists of three blocks that need to be filled in with personal information, contact data, and account details, such as a nickname and a password no less than seven characters in length.

 

 

Contacts and Support

General

Current Casino Time06:18 (UTC+0)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback FormLeave Feedback

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleEveryMatrix Ltd

Street & NumberSuite 10, Level 4, Portomaso Business Tower, Vjal Portomaso

CitySt.Julians

CountryMalta

Post CodeSTJ 4011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location Malta

License Name The Lotteries and Gaming Authority

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

FacebookActive Page

 
Banking and Payouts
Section Rating: 4.9  
 

Payout Times

Advertised payout time

To e-wallets  from 1 to 1 Calendar days

By cheque N/A

Of that, reversal period1 days

Reported payout time

For this casino from 1 to 7 days, median is 1 days

For all associated casinos from 1 to 10 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 5 days, best guess 1 days

Non-payment risk 3%

Limits

Max cashout one time 5000

Max cashout monthly 75000

Max cashout details In the case where a player wins an amount of 75 000 EUR or more in a calendar month, casino reserves the right to pay the player in installments of 25 000 EUR every 10 days, exept progressive jackpots. 

Deposit Min The minimum deposit amount is 10 EUR or your currency equivalent 

Deposit Max 5000 EUR or currency equivalent 

Withdrawal Min 10 EUR. 

Max cashout details The maximum withdrawal amount is 5000 EUR per day or your currency equivalent. 

Our Take

At CasinoLuck, players may pay with e-wallets like Neteller, Skrill, and Ecopayz; cards like MasterCard or Visa; prepaid Paysafecard; and bank transfers for both depositing and withdrawing.

 

Also, a few national systems are accepted as well: Zimpler and Euteller, which were developed for customers from Scandinavia, or Dotpay, which is for Polish users. Players may also pay via mobile bank transfer, such as Siru Mobile, Entercash, and Payforit.

 

The minimum deposit is 10 EUR or its equivalent in any of the currencies that are accepted by the casino. The list is impressive and includes, apart from the American dollar, Euro, and British pound, such currencies as Chinese yuan; Czech, Danish, Norwegian, and Swedish krona; Polish zloty; Russian ruble; South African rand; Australian and Canadian dollar; Venezuelan bolivar; Turkish lira; Georgian lari; Romanian lei; Nigerian naira; Mexican peso; Bulgarian lev; Croatian kuna; Hungarian forint; Peruvian sol; Swiss frank; South Korean won; and Israeli shekel.

 

The advertised CasinoLuck withdrawal time is 24 hours to e-wallets and from two to six days by bank checks. Players confirm that the casino, in most cases, sticks to the promised time limits. The estimated non-payment risk is only 3%.

 

The minimal withdrawal is 10 EUR or its equivalent. Cash-out limits for this casino are high: 5,000 EUR per day and 75,000 EUR per month. Should a player win more than 75,000 EUR, the brand reserves the right to pay out in equal installments of 25,000 every ten days.

 

All deposits have to be played through at least once to avoid fees. Fees may also be applied to accounts that are inactive for over 365 days.

 

 

Fees

Player Activity Deposit must be played through the 1 times to avoid unspecified fee
Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 4.5  
 

Player Experience Summary 

  • By class

    Money

    45.95%

    Support

    32.43%

    General

    21.62%

    Other

    0.01%

  • Type

    Negative

    ,75.68%

    Mixed

    13.51%

    Positive

    10.81%

  • Solved
  • Rep. payout time

    0 to 3 days

    94.44%

    4 to 9 days

    5.56%

    10 to 30 days

    0.01%

    31 days and more

    0.01%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 37 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusAccredited
Latest Casino Bonuses StatusApproved
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

The brand holds high ratings at major gambling portals. Thus, CasinoLuck’s Askgamblers status is “Very Good,” and it is rated 8 out of 10. Latest Casino Bonuses rates the operator 5 out of 5 and labels it “Approved.” CasinoListings gives it 4 out of 5. CasinoLuck is CasinoMeister-accredited, with a rating of 9 out of 10.

 

CasinoLuck review from players is positive in 76% of cases. Only 11% of feedback is complaints, most of which are financial questions. Nevertheless, statistics prove that in 94% of the cases, the operator processes all requested payouts within three days.

 

Issues are resolved by the CasinoLuck support, which is a 24/7 live chat and e-mail. Complaints may also be taken to Licensor, which is the supervising authority for this casino.

 

 

 
Promotions and Bonuses
Section Rating: 3.7  
 
 
Total Bonus:  €800
+250 free spins on Starburst, if first deposit is more than £/€/$25, available for Sweden, Finland, Denmark, Norway, UK, Australia, New Zeland
 
 

Key Facts - CasinoLuck Bonus Review

 
CasinoLuck Bonus Codes: In most cases, Promotion codes are not required, and bonus money is added after the deposit is made. A bonus code for the third welcome offer deposit can be copied from the chart above.
 
Free Spins Eligibility: CasinoLuck adds free spins to the welcome bonus if the first deposit exceeds 25 EUR.
 
 
Games Contribution: Slots contribute from 0% to 100%, arcade games from 10% to 50%, table games from 0% to 10%, and video poker from 1% to 10%.
 
Wagering Requirements: Money should be wagered from 20xBD to unlimited on slots, from 40xBD to 200xBD on arcade games, from 200xBD to unlimited on table games, and from 200xBD to 2000xBD on video poker.
 
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • +250 free ...
  • Bonus Code
  • 1st Deposit Welcome Bonus 
  • Cashable
  • 150%
  • 150
  • 33.3XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    T
    Table Games
    Contribute: 0-10%
    Wager: 200xBD to Unlimited
    V
    Video Poker
    Contribute: 1-10%
    Wager: 200xBD to 2000xBD
    A
    Arcade and Variety
    Contribute: 10-50%
    Wager: 40xBD to 200xBD
First Deposit Welcome Bonus
+250 free spins on Starburst, if first deposit is more than £/€/$25, available for Sweden, Finland, Denmark, Norway, UK, Australia, New Zeland
150%
150
33.3XB
  Cashable
Slots Wager: 20xBD to Unlimited
Table Games Wager: 200xBD to Unlimited
Video Poker Wager: 200xBD to 2000xBD
Arcade and Variety Wager: 40xBD to 200xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Monthly Bonus

  • Bonus Code
  • Monthly Reload Bonus 
  • Cashable
  • 50%
  • 200
  • 39XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 13xBD to Unlimited
    T
    Table Games
    Contribute: 0-10%
    Wager: 130xBD to Unlimited
    V
    Video Poker
    Contribute: 1-10%
    Wager: 130xBD to 1300xBD
    A
    Arcade and Variety
    Contribute: 10-50%
    Wager: 26xBD to 130xBD
Monthly Bonus
50%
200
39XB
  Cashable
Slots Wager: 13xBD to Unlimited
Table Games Wager: 130xBD to Unlimited
Video Poker Wager: 130xBD to 1300xBD
Arcade and Variety Wager: 26xBD to 130xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Third Deposit Welcome Bonus

  • Bonus Code
  • 3rd Deposit Welcome Bonus 
  • Cashable
  • 75%
  • 150
  • 46.7XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    T
    Table Games
    Contribute: 0-10%
    Wager: 200xBD to Unlimited
    V
    Video Poker
    Contribute: 1-10%
    Wager: 200xBD to 2000xBD
    A
    Arcade and Variety
    Contribute: 10-50%
    Wager: 40xBD to 200xBD
Third Deposit Welcome Bonus
75%
150
46.7XB
  Cashable
Slots Wager: 20xBD to Unlimited
Table Games Wager: 200xBD to Unlimited
Video Poker Wager: 200xBD to 2000xBD
Arcade and Variety Wager: 40xBD to 200xBD
Bonus Code: 150 LUCK3
Claim Now
  • 2nd Deposit Welcome Bonus 
  • Cashable
  • 50%
  • 200
  • 60XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    T
    Table Games
    Contribute: 0-10%
    Wager: 200xBD to Unlimited
    V
    Video Poker
    Contribute: 1-10%
    Wager: 200xBD to 2000xBD
    A
    Arcade and Variety
    Contribute: 10-50%
    Wager: 40xBD to 200xBD
Second Deposit Welcome Bonus
50%
200
60XB
  Cashable
Slots Wager: 20xBD to Unlimited
Table Games Wager: 200xBD to Unlimited
Video Poker Wager: 200xBD to 2000xBD
Arcade and Variety Wager: 40xBD to 200xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Live Casino Welcome Bonus 
  • Cashable
  • 100%
  • 100
  • 100XB
  • S
    Slots
    Contribute: 0%
    Wager: Unlimited
    T
    Table Games
    Contribute: 0-100%
    Wager: 50xBD to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-10%
    Wager: 500xBD to Unlimited
First Deposit Welcome Bonus - Option 2
100%
100
100XB
  Cashable
Slots Wager: Unlimited
Table Games Wager: 50xBD to Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 500xBD to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take

 

The selection of CasinoLuck bonus offers includes separate welcome bonuses for casino and live casino, free spins, monthly reloads, cash back, and loyalty points.

 

CasinoLuck’s standard Welcome bonus is up to 500 EUR on the first three deposits. Money is distributed as follows: 150% up to 150 EUR is given on the first deposit. If it exceeds 25 EUR, 250 CasinoLuck free spins are added. The second deposit gets 50% up to 200 EUR, and the third one receives 75% up to 150 EUR. Winnings from free spins should be wagered 30x. The rest of the bonus has wagering requirements of 40xB.

 

New customers registering to play live casino games may claim a special Live Casino Welcome bonus, which is 100% up to 100 EUR. Wagering requirements for this are 50xBD within 15 days, roulette contributes 100%, while Casino Hold’em and 3 Card Poker contribute 25% and blackjack or baccarat only 10%.

 

One of CasinoLuck promotions is cash back for accumulated loyalty points. These are added every time the money is wagered. One hundred points are worth 1 Euro.

 

 

 
Games and Software
Section Rating: 4.9  
 

Instant-Play Software

Mobile Software

Mobile Version Available

Popular Games on CasinoLuck

 

Our Take

There are about 840 Casino luck games of all types. Each type is represented abundantly, and players will have a choice of table games, video poker, and arcade games.

 

Games are provided by 13 software developers. The main ones are Microgaming and Net Entertainment. Among the rest, users will find IGT, Next Generation Gaming, Play’n GO, Barcrest, iSoftBet, and more. Live casino is provided by Evolution Gaming and Microgaming.

 

Games are sorted between three types: casino, live casino, and mobile. Live dealer entertainment includes roulette and its variations, blackjack and its variations, baccarat, Casino Hold’em, and 3 Card Poker.

 

Casino lobby has such sub-categories as:

     -  All games.

     -  Favorite games, where players may collect personal preferences.

     -  Featured games.

     -  Video slots, including such hits as Tarzan by Microgaming, When Pigs Fly by Net Entertainment, Goldify by IGT, Super Flip by Play’n GO, and Mega Boy by iSoftBet.

     -  3D slots, where BetSoft Gaming’s collection of slots with high-quality graphics is represented. Players may wander the streets of Paris with the famous Inspector in the After Night Falls slot, look for monsters in the Under the Bed game, search for treasures with the Under the Sea slot machine, or choose from many other exciting games.

     -  Table games, including American, European, and other variations of roulette, Casino Stud Poker, Casino Hold’em, blackjack, and more.

     -  Classic slots, with Lucky Clover from iSoftBet, Break da Bank Again by Microgaming, 5x Magic by Play’n GO, and many other vintage games.

     -  Video poker games, where players may find, among others, Tens or Better, Split Way Royal, Joker Poker, and Deuces Wild.

     -  Jackpot games such as Gunslinger and Fruit Bonanza by Play’n GO and Lots a Loot and The Dark Knight by Microgaming.

     -  Other games.

     -  Popular games.

     -  Newest games.

 

The CasinoLuck mobile version offers lobby arrangement by Featured Games, Slots, Table games, Video pokers, Other games, and All games. Live casino is not available on portable devices.


Games can also be sorted alphabetically or by software developers, popularity, or specific search.