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Fenix Casino

 Key Rating: 3.4

Key Rating3.37

Section Ratings:

Ownership and Associations1.96

Software Providers4.81

Games and House Advantage4.91

Promotions and Bonuses3.66

Countries and Languages1.88

Banking and Payouts2.92

Contacts and Support

Supervising Authorities2.99

Standings at Gambling Portals2.46

Player Experiences

  (United States is not allowed. See the list of 727 casinos accepting United States United States)
 
  • + 8 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 125%
    €250
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:557
    Table Games:15
    Video Poker:13
    Arcade and Variety:8
    Game Variety
  • NO INFO
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Fenix Casino Review — Main Takes
Fenix online casino is lighting up the gaming world with never-ending new offers, just like its mascot Phoenix, a burning symbol of renewal. This operator provides:
  •  
    Fenix online casino offers a welcome package of bonuses totaling nearly 750 EUR with some extra treats.
    Fenix online casino offers a welcome package of bonuses totaling nearly 750 EUR with some extra treats.
  •  
    Play On-the-Go
    Fenix mobile casino is available on any portable device and is ready for instant play from a mobile browser.
  •  
    Low-Level Risks of Non-Payment
    The estimated risk of non-payment is 0%.
  •  
  •  
    Impressive Game Range
    The brand offers almost 830 casino games, including classic favorites alongside some more unique and rare options.
  •  
    Reliable Customer Service
    Both Fenix online casino and Fenix mobile casino have live chat and a client support section with managers available 24/7 to resolve any user issues.
 
General Information
Section Rating: 2.5  
 

Main

Owner Flavidus Limited
(MYEG BV)
Affiliate Program
Fenix Casino Affiliates
Licensed in
Year Established
 

Associated Casinos

Average rating
3.46
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Other

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

 

Fenix online casino is part of a group of associated casinos owned by Flavidus Ltd. This group consists of Casino Adrenaline, Sin City Casino, Sugar Casino, Casinovo Casino, and others. The brand’s services are licensed by Curacao eGaming Licensing Services and are supervised by eCOGRA and IBAS.

 

The Fenix casino website features modern responsive design with the brand’s mascot, the Phoenix, represented both in the logo and in the operator’s promotional campaigns. The brand also contains the sub-domain Fenix casino LV for players from Latvia. The casino offers instant play from a browser and Fenix mobile casino is suitable for all portable devices.

 

Fenix mobile casino features the same design, with tabs such as Casino, Sportsbook, and Promotions. The mobile version has English and French language options, and for extra questions about the sign-up process, banking, and account details, users can make use of the live chat that is available 24/7.

 

Fenix online casino and Fenix mobile casino require a two-step registration process. The first step is to adjust the account settings, and the second step is to provide personal data. After completing the sign-up process, new users can claim the welcome bonus and join the loyalty program.

 

 

Complaints Handling Procedure

ProcedureNot specified

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

FacebookActive Page

 
Banking and Payouts
Section Rating: 2.9  
 

Payout Times

Advertised payout time

To e-wallets  Unknown

By cheque Unknown

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos from 1 to 7 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets Not enough data

Non-payment risk 0%

Limits

Max cashout one time Unknown

Max cashout monthly Unknown

Our Take

 

The operator’s deposit options include international e-wallets like Neteller and Skrill; Russian Moneta.ru, Webmoney and Yandex Money; international cards such as Visa and MasterCard; and the international prepaid Paysafecard.

 

Clients of Fenix online casino can use offline banking options like wire transfer and similar methods: German SEPA Direct Debit, TrustPay, Sofort and Giropay; Trustly for residents of Scandinavian countries; Polish Dоtpay, and the Australian POLi.

 

Users can deposit or withdraw funds in GBP, EUR, or USD, as well as Swiss francs, Swedish krona, and Norwegian krone. The non-payment risk for Fenix casino is 0%.

 

 

Fees

Other

 
Web Reputation
Section Rating: 2.3  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusRogue
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

 

The operator has been rated above average at reputable gaming portals. For instance, Fenix online casino has earned 6 points out of 10 from The POGG Rating, and 3 out of 5 points from the Latest Casino Bonuses Rating, while Fenix casino holds ‘rouge’ status from Casinomeister.

 

 

 

 
Promotions and Bonuses
Section Rating: 3.7  
 
 
Total Bonus:  €700
 
 

Key Facts - Fenix Casino Bonus Review

 
Fenix Casino Bonus Code: None of the Fenix casino promotions require a coupon code and the bonuses can be obtained after depositing.
 
Fenix Casino Free Spins: The brand offers free spins as part of the extra welcome bonus, and as part of the weekly promotions listed in the bonus offers roster.
 
 
Game Contribution: Slots contribute 0-100%, video poker and table games contribute 0%, and arcade and variety games count 100% towards the wagering requirements.
 
Cashable: All casino bonuses are cashable upon meeting the wagering requirements.
 
 

Play-through Requirement and Bonus Structure

  • Casino Welcome Bonus 
  • Cashable
  • 125%
  • 250
  • 63XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 35xBD
Third Deposit Welcome Bonus
125%
250
63XB
  Cashable
Slots Wager: 35xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 35xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Casino Welcome Bonus 
  • Cashable
  • 100%
  • 300
  • 70XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 35xBD
First Deposit Welcome Bonus
100%
300
70XB
  Cashable
Slots Wager: 35xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 35xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Casino Welcome Bonus 
  • Cashable
  • 50%
  • 150
  • 105XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 35xBD
Second Deposit Welcome Bonus
50%
150
105XB
  Cashable
Slots Wager: 35xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 35xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Our Take

 

The Fenix casino welcome bonus is divided into three initial deposit bonuses. The first deposit bonus is 100% and can go as high as 300 EUR; the second deposit bonus is 50% and is 150 EUR, and the third deposit bonus is 125%, which is 250 EUR. Also, the casino offers an extra 200 free spins on a specified game as part of the welcome package.

 

All bonuses must be wagered 35 times within 30 days. The brand also provides an ongoing bonus, which is 25% of the deposit made during the week, and 30% of the deposit made on the weekend.

 

 
 
 
Games and Software
Section Rating: 4.9  
 

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 325
Net Entertainment Net Entertainment 118
BetSoft BetSoft 118
iSoftBet iSoftBet 107
1x2 Gaming 1x2 Gaming 80
Oryx Gaming Oryx Gaming 29
GameArt GameArt 24
Evolution Gaming Evolution Gaming 11
Amuzi Gaming Amuzi Gaming 5
Total817

Mobile Software

Mobile Version Available

Popular Games on Fenix Casino

 

Our Take

 

Fenix casino features games for online instant play powered by nine software providers, such as Microgaming, Net Entertainment, Betsoft, and Isoftbet among others. The live casino games are provided by Evolution Gaming.

 

The brand offers all types of casino games including classic arcades like Keno, scratch cards, and Bingo; classic table games such as blackjack and roulette including Roulette Silver and 21 Burn BlackJack; and various video poker games and slot games. The total number of games is quite high – about 830 games.

 

Fenix online casino is divided into two lobbies: Casino and Live Casino. The Casino lobby contains the following categories: All Games, New Games, Video Slots, Table, Live, Video Poker, and Other. Fenix mobile casino has several categories: All Games, New Games, Popular Games, Video Slots, Table Games, Live Casino, and Other.