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PlayGrand Casino

 Key Rating: 3.5

Key Rating3.52

Section Ratings:

Ownership and Associations4.37

Software Providers4.73

Games and House Advantage3.23

Promotions and Bonuses3.29

Countries and Languages2.52

Banking and Payouts3.77

Contacts and Support2.86

Supervising Authorities2.59

Standings at Gambling Portals3.19

Player Experiences

  (United States is not allowed. See the list of 726 casinos accepting United States United States)
  • + 8 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    Welcome bonus. Click the icon to claim.
  • Slots:244
    Table Games:15
    Video Poker:3
    Arcade and Variety:8
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 6 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • Licensing authority
  • Dispute resolvereCogra (non-UK)
PlayGrand Casino Review — Main Takes
PlayGrand Casino has fifteen years plus history in the online gaming business. Players can count on receiving:
    Generous Bonuses
    Both newly registered players and active users will have something to benefit from, and bonuses come with reasonable wagering requirements.
    Mobile Casino Option
    The PlayGrand mobile casino allows owners of different devices to launch games straight from their mobile browsers.
    Quality Services
    Players using PlayGrand Casino at least once tend to leave positive reviews on online gambling portals.
    Multi-Soft Casino
    Games are from up to ten software developers, and all game classifications are represented.
    Fast Play
    This casino supports instant play, and requires no software download or installation.
General Information
Section Rating: 3.3  


Affiliate Program
Playgrand Affiliates
Year Established

Associated Casinos


Diamond 7 Casino

Average rating
Partner Casino Restrictions

Additional Betting Options

Languages Supported

Casino Web Site English, Finnish, Norwegian, Russian, Swedish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

PlayGrand Casino has been operating since 2000, but took time out during that period to rebuild itself and come back with new services and a new game library. The operator functions in accordance with two gaming licenses, one issued in Curacao, and the other by the United Kingdom Gambling Commission. The owner of PlayGrand Casino is Imperium Network Solutions Limited, one of the companies forming the popular White Hat Gaming brand. Among other casinos managed by Imperium Network Solutions Limited are MainStage Bingo Casino and Diamond 7 Casino.



Services offered by PlayGrand Casino include slot machines, live casino, casino games, and a lottery. Among the several languages available here players can choose from English, Finnish, Norwegian, Russian, and Swedish. Statistics show that this operator is most frequently visited by players from Sweden, the Netherlands, Finland, the United Kingdom, and Poland.


The design of the website is not responsive so players wishing to launch games from portable devices will need to proceed to the PlayGrand mobile version. This is accessible from all types of smartphones and tablets regardless of the platform. No software needs to be downloaded for either the desktop or mobile version, as this casino relies on instant play mode.


While games are available in demo mode, a login is required to win real money and use promotions and bonuses. The sign-up process is divided into three simple steps, and takes no more than five minutes.




Contacts and Support


Current Casino Time07:39 (UTC+1)

Live chatYes

24/7 supportNo

Website FAQsYes


International44 203 598 0281

UK44 203 598 0281

Canada US

Other countries

General email None

Feedback Form None

VIP email None

Other emailSend an Email




Canada USUnknown

Other countries Unknown

Mail Adress


Street & NumberStourside Place Station Road, Ashford


CountryUnited Kingdom

Post CodeTN23 1PP

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted

Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Not represented



Facebook No Page

Banking and Payouts
Section Rating: 3.8  

Payment Methods for United States

Currencies AUD, CAD, EUR, GBP, NOK, SEK, USD, ZAR  

Payout Times

Advertised payout time

To e-wallets  from 2 to 5 Business days

By cheque N/A

Of that, reversal period2 days

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 11 days, best guess 6 days

Non-payment risk  Not enough data


Max cashout one time Unlimited

Max cashout monthly Unlimited

Withdrawal Min Min withdrawal is 30 GBP 

Max cashout details In some instances for reasons of fraud protection and social responsibility we may limit withdrawal to a sum per day or week 

Our Take


There are only a few ways to deposit money at PlayGrand Casino. Players can select from among e-wallets such as Neteller, Skrill, Webmoney, or Moneta.ru, as well as from Visa, MasterCard, or Maestro cards. There are also options to pay offline via Western Union transfer or bank transfer. All deposits are accepted in USD, GBP, EUR, Australian or Canadian dollars, Norwegian or Swedish krona, and South African rand.


The minimum withdrawal amount is 30 EUR, and PlayGrand Casino has no maximum monthly limits, which is among the brand’s positive features. While the brand promises to pay within a maximum of five business days, most players report that they received their money within six days.




Player Activity Account inactivity for 365 days may result in fees


Web Reputation
Section Rating: 2.7  

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take


Those wanting to know about the real experience of other players at this casino can take a look at the summary of experiences displayed at major gambling portals. Each portal grades this operator above average. Latest Casino Bonuses and CasinoLinstings rate this brand at four out of five, and AskGamblers rates PlayGrand Casino at seven out of ten.


Players can count on assistance from customer support if any questions or problems occur. The helpdesk is available via live chat and phone. If complaints cannot be resolved via the helpdesk, they can be escalated to the supervising authority, which is the Licensor.




Promotions and Bonuses
Section Rating: 3.3  
Total Bonus:  €1040
+ 100 free spins on the following games : Gonzo’s Quest, Guns’n’Roses, Jack and the Beanstalk, Fruitshop,Starburst

Key Facts - PlayGrand Casino Bonus Review

PlayGrand Casino Bonus Codes: Coupons are not required because all promotions are added to the account automatically after depositing.
Free Spins Availability: Free spins are added to the cash bonus for all new players who claim it.
Game Contribution: Slot machines contribute from 20% to 100%, and arcades contribute 100%. Table games and video poker do not contribute at all.
Cashable: Bonuses can be cashed out if wagering requirements are completed.

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • + 100 free...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 100%
  • 1000
  • 70XB
  • S
    Contribute: 20-100%
    Wager: 35xBD to 175xBD
    Table Games
    Contribute: 0%
    Wager: Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 100%
    Wager: 35xBD
First Deposit Welcome Bonus
+ 100 free spins on the following games : Gonzo’s Quest, Guns’n’Roses, Jack and the Beanstalk, Fruitshop,Starburst
Slots Wager: 35xBD to 175xBD
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 35xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Daily Bonus

  • Bonus Code
  • Cashable
  • 40%
  • 40
  • 122.5XB
  • S
    Contribute: 20-100%
    Wager: 35xBD to 175xBD
    Table Games
    Contribute: 0%
    Wager: Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 100%
    Wager: 35xBD
Daily Bonus
Slots Wager: 35xBD to 175xBD
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 35xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take


Those playing PlayGrand Casino before it was reorganized may remember the big welcome bonus which would accompany several deposits. Today, the operator offers a standard sign-up offer, which is a 100% match of the first deposit. It is worth noticing, however, that the bonus sum is still impressive and can reach up to 1,000 Euros. In addition, one hundred free spins are added to the account. The wagering requirements are 35xBD.


Active players can count on reload bonuses on Tuesday, which are called Terrific Tuesdays at this casino. A reload may reach up to 40%. There are also monthly promotions, and real-money prizes for mobile casino games.




Games and Software
Section Rating: 4.0  

Instant-Play Software

Mobile Software

Mobile Version Available

Popular Games on PlayGrand Casino


Our Take


There are around three hundred games at PlayGrand Casino. The brand used to have a big cluster of games from BetSoft Gaming, but with time switched to a collection of the most popular games from Microgaming, and also expanded its collection of table games with rarely-featured elsewhere blackjack variations by Felt, a software developer specializing on table games. New releases from Net Entertainment are also being added to the library on a regular basis. In addition, PlayGrand Casino includes a selection of slot machines developed by one of Europe’s oldest software developers, Blueprint Gaming. Among other studios are Next Generation Gaming, Leander Games, Quickspin, and 2By2 Gaming. Live casino is powered by Ezugi and Net Entertainment.


Slots make up the best represented category, with classic, video, and progressive slots on offer. As to arcade games and video poker, a small number is offered and those that are available will be located either among slot machines, or among table games. Table games are of all types, from versatile blackjack and roulette variations to poker types, baccarat, and more.


All games are located in one lobby, and divided into Slots, Table Games, Jackpots, and Live Casino. Entertainment can also be filtered by provider, alphabet, popularity, or recently-added releases.