SuperCasino

Key Rating

3.2/5

Key Rating

3.22

Section Rating

Ownership and Associations

4.31

Software Providers

4.17

Games and House Advantage

3.45

Promotions and Bonuses

0

Countries and Languages

1.05

Banking and Payouts

2.48

Contacts and Support

3.63

Supervising Authorities

3.18

Standings at Gambling Portals

2.41

Player Experiences

2.97
(United States: Virginia is not allowed. See the list of 186 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
  • DISPUTES
    LCB.org

SuperCasino Review — Main Takes

Supercasino is a gambling provider that strives to present extraordinary services and experience to its users. It is known for the following:

  • Several Mobile Options

    There is an app available for iOS gadgets, as well as a separate mobile version that runs from the browser of any portable device.

  • Reliable Support Managers

    The helpdesk resolves the majority of claims via email, live chat, and answering comments at gambling portals.

  • Mixed Reviews

    Gamblers have left mixed reviews of the company’s services, being satisfied with the bonuses but dissatisfied with slow payouts.

  • A Warm Welcome

    There are a few sign-up options, including a no-deposit bonus.

  • Safe Play

    The operator is licensed by UKGC and supervised by eCOGRA.

Related casino news

KeyToCasino Updates: Vernons Casino, Jackpot 247 Casino and SuperCasino Reviews

KeyToCasino Updates: Vernons Casino, Jackpot 247 Casino and SuperCasin...

KeyToCasino content management team has updated reviews for Vernons Casino, Jackpot 247 casino and Supercasino.com. All these casinos are owned by NetPlay TV Group Ltd. Established in late 2000s and licensed in Alderney, the casinos offer a variety of instant play, mobile and live dealer games powered by multiple software providers including Playtech. Vernons casino also offers Sportsbook and Bingo room as additional betting options.

 

Estimated payout time for the group is 6-8 business days. This estimation is based on casinos advertisements as well as reported player experiences. The casinos are supervised by the Alderney Gambling Control Commission that accepts and actively pursues player complaints.

General Information
Section Rating  

3.7 /5

Main

Associated Companies
Affiliate Program
Net Play Affiliates
Licensed in
United Kingdom
Year Established
2008 

Associated Casinos

Titles
Average rating
3.01

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

Registration Restrictions

United States

Bonus Restrictions

Targeted Countries

Contacts and Support

Current Casino Time

03:51 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

None

Phone

International

UK

08000 147 523

Canada US

Other countries

Mail Adress

Title

NetPlay Malta Ltd

Street & Number

Betsson Experience Centre, Ta’Xbiex Seafront

City

Ta’Xbiex

Country

Malta

Post Code

XBX 1027

Complaints Handling Procedure

Procedure

Complaints may be resolved with Licensor

Social Media

Casino accounts

Licensing Authority

Location

United Kingdom

License Name

Gambling Commission

Complain

via Website Form

Postal Address
Title

Legal Gambling Commission

Street & Number

Victoria Square House, ,Victoria Square

City

Birmingham

Country

United Kingdom

Postcode

B2 4BP

Phone

None

Fax

None

Email

notify@gamblingcommission.gov.uk

Web Site

http://www.gamblingcommission.gov.uk/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

Active Page

Our Take

Launched in 2008, this e-gaming provider is owned by Netplay Malta Limited, which orients its services towards residents of the United Kingdom. The majority of visits are from the UK, Germany, and Poland. Holders of a UK IP can browse this page to see more options. Its services are licensed in the United Kingdom, and supervised by eCOGRA.

 

Along with its other brands, like Jackpot 247 and Vernons, it offers live streaming of various games on UK television and directly from the browser or the app. This feature allows clients to make bets during matches. Gamblers can play instantly online, visit the mobile version, or download an app for iPhones and iPads.

 

Each mode offers the same bonus offers and sign-up procedure, which contains a few simple steps. New members must add personal information, specify a residential address, and set up gaming preferences. That done, they can claim the welcome offer and check out what else is available.

Banking and Payouts
Section Rating  

2.5 /5

Payment Methods for United States: Virginia

Voucher
EWallet
Credit Card
Currencies
GBP  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 1 to 5 Business days
By cheque
N/A
Of that, reversal period

2 days

Reported payout time
For this casino
from 5 to 92 days, median is 62 days
For all associated casinos

from 1 to 92 days, median is 6 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 51 days, best guess 6 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
13%

Limits

Max cashout one time

5000

Max cashout monthly

Unlimited

Deposit Min

£10

Withdrawal Min

£10

Fees

Player Activity

Account inactivity for 180 days may result in fees

Our Take

All banking methods allow both deposit and withdrawal, among which are ewallets like Skrill, Neteller, and PayPal; cards like MasterCard, EntroPay, and Visa, and prepaid vouchers such as Paysafecard. Customers can make deposits and withdrawals in the following currencies: British pounds.

 

The maximum payout per day is 5000 GBP, and the maximum monthly withdrawal is unlimited with the risk of non-payment being 13%. The estimated cash-out time is from one to five days to ewallets; however, the confirmed payout speed is six days.

Web Reputation
Section Rating  

2.3 /5

Gambling Portal Ratings

LCB
2.1
Askgamblers Casino
3.45
Casinomeister
0.50
ThePOGG
3.10

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Rogue

Online Casino City

No Status

Our Take

73% of feedback is rather negative, with players being unhappy with the complex verification and slow payouts, as well as the sluggish response of the support managers. Around 30% of reviews are positive and refer to decent bonus offers.

 

Managers resolve the majority of complaints via live chat, email, or answering comments left at the gambling portals. If required, claims can be sent to the Licensor or eCOGRA.

 

Reputable portals have given the company’s services mixed scores. AskGamblers has ranked it at 5 out of 10; LCB has rated it at 2 out of 5, and The Pogg has provided it 6 points out of 10 and the status of “Not Recommended”.

Promotions and Bonuses
Section Rating  

0.0 /5

Key Facts - SuperCasino Bonus Review

  • Coupon Codes:

    To get bonuses, clients need to copy the promo codes available on this page.

  • Game Contribution:

    Video poker, as well as arcades, count 5% towards wagering requirements; slots contribute from 0% to 100%, and table games count from 5% to 100% towards playthrough rules.

  • Non-Cashable:

    Only winnings can be cashed out on meeting the wagering requirements.

Play-through Requirement and Bonus Structure

Games and Software
Section Rating  

3.8 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Playtech 117
Playtech 117
Quickspin 6
Show all Providers
Sub Total240

Software

Supported Softwares
Android IOS Windows

Popular Games on SuperCasino

Our Take

The online version covers about 135 releases provided by Playtech, Ash Gaming, Virtue Fusion, and NetPlay TV. Table games and slot machines are the most presented of the categories. There are three lobbies: Casino, Vegas, and Live.

 

The main lobby covers tabs like slots, table games, and video poker. Those who prefer to play from a mobile device will see a lobby with the following categories: Featured, Table Games, and Slots.

 

The slot machines library contains various items like the Marvel series, Highway Kings, and Wall Street Fever, as well as classic one-reel and multi-line games with special symbols like Tropic Reels, Silver Bullet, and others. Among table play are five different blackjack types, including the popular Blackjack Switch, four variations of roulette, craps, Casino Hold'em, baccarat, and Solo Mahjong.

 

Video poker fans will enjoy the single- and multi-hand variation of Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, Aces and Faces, 2 Ways Royal and the progressive Mega Jacks.