21 Nova Casino

 Key Rating: 3.9

Key Rating3.85

Section Ratings:

Ownership and Associations3.33

Software Providers4.36

Games and House Advantage3.82

Promotions and Bonuses4.13

Countries and Languages4.03

Banking and Payouts3.58

Contacts and Support3.96

Supervising Authorities4.03

Standings at Gambling Portals3.27

Player Experiences3.75

  (United States: Virginia is not allowed. See the list of 162 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • US Friendly
    Players residing in United States: Virginia are accepted. English version is available. Click the icon to play.
  • 60%
    €500
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:143
    Table Games:13
    Video Poker:8
    Arcade and Variety:26
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolverRemote Gambling Association
21 Nova Casino IS Rebranded/redirected/merged IN 2019
 
 
21 Nova Casino Review — Main Takes
21 Nova Casino will soon celebrate a decade of supplying the online community around the world with legitimate and high-quality gaming services. It provides:
  • Multi-Language Platform
    Content and services are adapted up to ten different languages.
  • Versatile Payment Options
    There are over 30 deposit and withdrawal methods including international and local payment services.
  • Trustworthy Software
    As a member of the WHG (International) Ltd. network, it is powered by Playtech.
  • Diversity of Bonuses
    From newly registered to already playing members, everyone is supplied with a wide selection of promotions.
  • All Gaming Modes
    Both instant play and download modes, as well as mobile adaptation are among gaming possibilities.
  • Complete Game Collection
    Even if the number of games is smaller than what’s on offer from multi-software online gambling platforms, all cohorts are available.
 
General Information
Section Rating: 3.8  
 

Main

Associated Companies
WHG (International) Limited
(WHG Trading Limited)
Affiliate Program
Affiliates United  
Licensed in
Gibraltar, United Kingdom
Year Established
2009 

Associated Casinos

Average rating
3.89
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Targeted Countries

Country Limitations for United States: Virginia

Our Take

Launched in 2009, 21 Nova online belongs to a reputable family owned by WHG (International) Ltd. Hidden behind this abbreviation is one of Britain’s most popular bookmakers, William Hill, which is listed on the London Stock Exchange. This company owns more than 25% of the Sportsbook market in the UK and Ireland, and also manages William Hill Casino Online, Vegas William Hill, Euro Grand, and a few other titles.

The reviewed website is UK-targeted, and licensed by the United Kingdom Gambling Commission. The second license is issued by Gibraltar, and allows visitors from many other countries around the world to register.

Aside from English, languages for the content and assistance include Finnish, French, German, Japanese, Polish, Russian, Spanish, and Swedish. The majority of the incoming traffic is from Finland, Russia, Colombia, and Ukraine. A login is required to claim promotions and win on slots, card and table games, video poker, and arcades.

Clients can use a downloadable software or select instant play from the browser. There are no specially developed apps, but a portable version is a simple and convenient adaptation for smartphones and tablets.

Contacts and Support

General

Current Casino Time08:45 (UTC+0)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International+44-203-667-8910

UK+44-800-014-9450

Canada US

Other countries France, Germany, Poland, Russia, Spain

General emailSend an Email

Feedback Form None

VIP emailSend an Email

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries France, Germany, Poland, Russia, Spain

Mail Adress

TitleWHG (International) Limited and WHG Trading Limited

Street & Number6/1 Waterport Place, Gibraltar

CityUnknown

CountryGibraltar

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by IBAS

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Complaints Accepted  


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister Representative

Askgamblers Representative

Other

FacebookActive Page

 
Banking and Payouts
Section Rating: 3.6  
 

Payout Times

Advertised payout time

To e-wallets  from 5 to 6 Business days

By cheque from 7 to 26 Business days

Of that, reversal period4 days

Reported payout time

For this casino from 4 to 35 days, median is 4 days

For all associated casinos from 1 to 35 days, median is 4 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 13 days, best guess 4 days

Non-payment risk 4%

Limits

Max cashout one time 10000

Max cashout monthly 10000

Withdrawal Min The minimum withdrawal amount for Bank Draft Express is 100 EUR/GBP or 1000 USD, for a Wire Transfer Cash Out is 500 USD 

Our Take

The minimum deposit is USD 10 or the equivalent in Euros, Canadian or Australian dollars, British pounds, Swiss francs, Swedish krona, or Norwegian and Danish krone.

Customers can count on more than 30 payment methods that include both international and local e-wallets, cards, and payment systems. Standard options are Visa, Maestro, and MasterCard cards, Neteller, Skrill, and PayPal e-wallets, offline bank transfer, or Paysafecard.

In addition to these commonly accepted methods, there are eKonto for the Czech Republic, iDeal for the Netherlands, InstaDebit for Canadians, and EPS for Austrian users. Local payment options are also provided for gamblers from Hungary, Russia, Mexico, Scandinavia, Spain, Germany, Slovakia, Portugal, Poland, and the Baltic region.

The withdrawal limit is USD 10,000 per month, which is not high. The cashier reserves the right to take up to six days to process transactions and send cash to winners. From seven to twenty plus days are required to cash out wins by bank check.

Fees

Player Activity Account inactivity for 180 days may result in fees

Withdrawal Fees Courier fee 89 USD applies for Bank Draft Express withdrawal 

Other

Withdrawals Casino allows withdrawals via the above payment methods, provided player have previously used them to deposit money 

 
Web Reputation
Section Rating: 3.5  
 

Player Experience Summary 

  • By class

    Money

    65%

    Support

    20%

    General

    15%

    Other

    0.01%

  • Type

    Negative

    ,65%

    Mixed

    20%

    Positive

    15%

  • Solved
  • Rep. payout time

    0 to 3 days

    0.01%

    4 to 9 days

    81.82%

    10 to 30 days

    9.09%

    31 days and more

    9.09%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 20 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNot Listed
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

This brand elicits mixed opinions on the different gambling portals. While it is blacklisted at CasinoListings, The POGG Rating gives it a rating of seven out of ten, and AskGamblers believes it is worth eight out of ten. LCB also rates the location above average, at four out of five.

More than half the registered regulars, or 65% to be precise, are satisfied with the provided services, bonuses, and game collection. Only 15% of feedback consists of complaints caused by delayed payments or slow assistance. Support services are available by phone and e-mail. Registered clientele can also use 24/7 live chat. The supervision is powered by IBAS.

 
Promotions and Bonuses
Section Rating: 4.1  
 
 
*Total Bonus:  €6494
 
 

Key Facts - 21 Nova Casino Bonus Review

  • Bonus Offers: Welcome deals, comp points, extra spins, cash for referring friends, and regular match bonuses are available.
  • Game Contribution: Slots contribute 100%, table games from 5% to 100%, arcades up to 100%, and video poker games count 20% towards the wagering requirements.
  • Bonus Codes: Coupon codes are not needed, and deals should simply be claimed online after depositing.
  • Cashable: Except for initial deposit bonuses, all offers are cashable if the wagering requirements are completed on time.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus - Option 1

  • Bonus Code
  • First Deposit Bonus 
  • Non-Cashable
  • 100%
  • 24
  • 12XBD
  • S
    Slots
    Contribute: 100%
    Wager: 24xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
  • First Deposit Welcome Bonus - Option 2

  • Bonus Code
  • Mid Roller Bonus 
  • Non-Cashable
  • 320%
  • 320
  • 12XBD
  • S
    Slots
    Contribute: 100%
    Wager: 16xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
  • High Roller Welcome Bonus

  • Bonus Code
  • High Roller Bonus 
  • Non-Cashable
  • 200%
  • 600
  • 12XBD
  • S
    Slots
    Contribute: 100%
    Wager: 18xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
  • Second Deposit Welcome Bonus

  • Bonus Code
  • Second Deposit Bonus 
  • Cashable
  • 60%
  • 500
  • 12XBD
  • S
    Slots
    Contribute: 100%
    Wager: 32xB
    T
    Table Games
    Contribute: 5-100%
    Wager: 32xB to 640xB
    V
    Video Poker
    Contribute: 20%
    Wager: 160xB
    A
    Arcade and Variety
    Contribute: 5-100%
    Wager: 32xB to 640xB
  • Ongoing Bonus - Option 1

  • Bonus Code
  • Deposit Methods Bonus 
  • Cashable
  • 15%
  • 2500
  • 12XBD
  • S
    Slots
    Contribute: 100%
    Wager: 92xB
    T
    Table Games
    Contribute: 5-100%
    Wager: 92xB to 1840xB
    V
    Video Poker
    Contribute: 20%
    Wager: 460xB
    A
    Arcade and Variety
    Contribute: 5-100%
    Wager: 92xB to 1840xB
  • Referral Bonus - For Referrer

  • Bonus Code
  • Refer a Friend 
  • Cashable
  • N/A
  • 50
  • 12XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • Ongoing Bonus - Option 2

  • Bonus Code
  • Deposit Methods Bonus 
  • Cashable
  • 10%
  • 2500
  • 12XBD
  • S
    Slots
    Contribute: 100%
    Wager: 132xB
    T
    Table Games
    Contribute: 5-100%
    Wager: 132xB to 2640xB
    V
    Video Poker
    Contribute: 20%
    Wager: 660xB
    A
    Arcade and Variety
    Contribute: 5-100%
    Wager: 132xB to 2640xB

Our Take

The welcome bonus is a package on the first deposits. The initial deposit comes with a generous 320% match. The rollover requirements are easy at 12xBD, and the best way to clear is on slot machines. Country restrictions apply to this promotion, as well as T&C. This offer is for new players only, 18+.

As for other offers, there are extra spins, wins from which are subject to wagering 40x. Gamers depositing with certain e-wallets can count on a special match bonus from 10% to 15%.

Referring a friend is rewarded with USD 50 that must be wagered x12. To get the bonus, a referred friend should at first deposit and wager at least USD 10.

Finally, comp points are available which can be accumulated and exchanged for benefits and can be a key to entering the VIP club. As a VIP member, players will have access to personalized services and bonuses.

 
Games and Software
Section Rating: 4.1  
 

Downloadable Software

Provider Playtech
Popularity 1 (used by 50 out of 912 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 26 spm, Videoslots 20 spm)
PC Performance  Heavy (CPU 20%, Ram 500MB, HDD 3500MB)
Number of games 237 (Slots: 126, Video Poker: 16, Table Games: 40, Arcade and Variety: 55)

Instant-Play Software

ProvidersTotal
Playtech Playtech 219
Total219

Mobile Software

Mobile Version Available

Popular Games on 21 Nova Casino

 

Our Take

The lobby offers up to 350 Playtech games in instant and downloadable modes, and a smaller selection of releases for portable devices. All classifications are available, and each one is decently represented, featuring either a wide selection or a few of the most popular variations.

The filters in the lobby are the following: Blackjack, Roulette, Card & Table Games, Slots, Progressive, Video Poker, Arcades, and Live.

Among card games there are several table pokers, including Caribbean Stud and Hold’em. Card fans can also place stakes on baccarat and several variations of blackjack. These feature Surrender, Pontoon, and Multi-player. As for other table play offers, there are craps, Sic Bo, and a few types of roulette, such as Mini and French.

The selection of video poker games is rather small, but all the popular options like Deuces Wild, 10’s or Better, and Jacks or Better are included. Among arcades there are keno, scratch cards, bingo, and classic arcades.

A variety of slot machines are on offer to fans, with such Playtech hits as Golden Tour, Halloween Fortune, Silver Bullet, and Gladiator’. Among progressive games there are not only slot machines like Age of the Gods and King of Olympus, but also Mega Jacks video poker.