21Dukes Casino

 Key Rating: 2.8

Key Rating2.77

Section Ratings:

Ownership and Associations3.06

Software Providers3.54

Games and House Advantage3.85

Promotions and Bonuses4.73

Countries and Languages3.22

Banking and Payouts1.94

Contacts and Support3.93

Supervising Authorities2.31

Standings at Gambling Portals2.34

Player Experiences0

  (United States is not allowed. See the list of 921 casinos accepting United States United States)
 
  • + 3 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 350%
    €3333
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:107
    Table Games:15
    Video Poker:4
    Arcade and Variety:8
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 8 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
 
 
21Dukes Casino Review — Main Takes
21 Dukes Casino is a fully-licensed online operator that belongs to an experienced owner with more than 15 years of experience in the world of e-gaming. With registration here, customers will receive:
  • Instant Experience
    No download is needed. All games are launched straight from the browser.
  • Additional Currency Options
    Among its list of accepted currencies, the local cashier has Bitcoins – a crypto-currency valued by many for its safety and other online benefits.
  • Mobile Support
    Regardless of the type of smartphone or tablet, every portable device is compatible with the mobile version.
  • Special High Withdrawal Limits
    VIPs will be allowed to cash out up to USD 35.000 per month, which is considered a high withdrawal limit.
  • Good Game Selection
    Each of the represented categories of games features a substantial selection of entertainment.
  • Multi-Soft Library
    Being powered by Top Game, the platform also has entertainment from several reputable software developers, including Microgaming.
 
General Information
Section Rating: 3.1  
 

Main

Owner Celicorp Limited
(Engage Entertainment Group)
Affiliate Program
Revenue Giants
Licensed in
Year Established
2008 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, German, Italian, Spanish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

21 Dukes Casino online was founded in 2008. It provides a diverse array of slots and games and holds a gaming license issued in Costa Rica. The owner is the Winward Group. The company has over 15 years of experience, roughly 4 million registered clients, and more than five successful online brands. The network includes among others 7Spins, Thebes, and Winward.

 

The reviewed website has a decent selection of languages, including English, German, French, Spanish, and Italian. According to official statistics, many of the regulars are from the USA, Germany, Czech Republic, Romania, and Austria. Visitors from most other countries can also register, with a few restrictions imposed by the license.

 

The design of the 21 Dukes is adaptive, and it has an instant-play library. Those wondering whether they can play from portable devices can use the mobile version. It is compatible with all modern smartphones and tablets and offers a smaller selection of online games. In particular, there is no live dealer. The mobile version is instant.

 

Without a login, the only option is launching demo games. Registered clientele can benefit from cash back on their first deposit, betting, and winning real money. The registration form is located on the home page and requires no more than five minutes to complete.

Contacts and Support

General

Current Casino TimeUnknown

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International+1-800-274 -7345

UK

Canada US+1-800-274 -7345

Other countries Australia, France, South Africa

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

International+1-703-991-8879

UKUnknown

Canada US+1-703-991-8879

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, special rules

Licensing Authority

Location Costa Rica

License Name None

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

Latestcasinobonuses Not represented

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 1.9  
 

Payout Times

Advertised payout time

To e-wallets  from 4 to 5 Business days

By cheque from 8 to 13 Business days

Of that, reversal period Unknown

Reported payout time

For this casino from 93 to 93 days, median is 93 days

For all associated casinos from 6 to 93 days, median is 33 days

KeyToCasino estimated payout time 

To e-wallets from 5 to 58 days, best guess 8 days

Non-payment risk 33%

Limits

Max cashout one time 1000

Max cashout monthly 4000

Max cashout details The maximum withdrawal amount depend on player's VIP level : from 1000 USD to the 35000 USD per week for the highest vip level players. 

Deposit Min Min deposit is 25 EUR/USD/AUD/CAD or 250 ZAR 

Withdrawal Min The minimum withdrawal is $50, excluding Paper Check, which has a minimum of $300; and Bank Wire, which has a minimum of $500 

Our Take

There is an average selection of deposit methods, although they not only cover standard ways to deposit money, but also provides several options for certain countries. Russians can pay via Skrill, Neteller, or EcoPayz, or they can choose WebMoney or Qiwi. Australians can select the POLI payment system, consumers from the Netherlands can pay with iDeal, and there is Sofort for Germans.

 

The selection of credit cards includes Visa, American Express, Entropay, and MasterCard, as well as the prepaid Paysafecard. Among offline methods, everyone can choose bank transfer options like Western Union or InPay.

 

The cashier accepts US dollars, Euros, British pounds, South African rand, and Australian and Canadian dollars. This system also supports Bitcoin deposits and withdrawals.

 

Payouts start from a minimum of USD 50, and regulars cannot claim more than USD 4.000 per month. However, there are special privileges for VIPs. The monthly withdrawal limit is USD 35.000. In most cases, gamblers will need to wait four to five days to receive their wins via e-wallets and up to 13 days if cash outs are ordered by bank check.

Fees

Withdrawal Fees Paper Check withdrawals will be charged a $20 fee and Bank Wire withdrawals a $28.75 fee 

Other

 
Web Reputation
Section Rating: 1.2  
 

Player Experience Summary 

  • By class

    Money

    28.57%

    Support

    42.86%

    General

    0.01%

    Other

    28.57%

  • Type

    Negative

    ,28.57%

    Mixed

    0.01%

    Positive

    71.43%

  • Solved

    No

    40%

    Unknown

    40%

    Yes

    20%

  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusReservation
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

This is a location with average ratings online. The review at AskGamblers features a six out of 10 rating. A four out of five rating is given by LCB. 21 Dukes holds the status “Reservation” at CasinoMeister.

 

Around 30% of feedback from players is positive. They are satisfied with the selection of bonuses and the quality of the game library and software. However, 70% of the feedback consists of complaints about slow payouts. More than 40% of problems are resolved by the help desk, which can be contacted by phone or e-mail. Registered members are also offered live chat. All conflicts should be resolved by the managers, as there is no supervising authority.

 
 
Promotions and Bonuses
Section Rating: 4.7  
 
 
*Total Bonus:  €12271
 
 

Key Facts - 21Dukes Casino Bonus Review

  • No-Deposit Bonus: There are two no-deposit bonuses available from this review page.
  • Game Contribution: Slot machines contribute 100%. Video poker counts 20% towards wagering requirements, and table games – from 3% to 10%. Arcade games contribute 10%.
  • Bonus Codes: The only offer that needs a promo code is a special bonus from our portal, while all other deals are freely claimed online after depositing.
  • Non-Cashable: Bonus cannot be converted to cash, as only wins from it can be cashed out.
 

Play-through Requirement and Bonus Structure

  • No Deposit Bonus

  • Bonus Code
  • 55 Free No Deposit Bonus 
  • Non-Cashable
  • N/A
  • 55
  • 99XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
No Deposit Bonus
N/A
55
99XB
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
Bonus Code: KEY55DKS
Claim Now
  • Free sign up bonus 
  • Non-Cashable
  • N/A
  • 15
  • 75XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
New Player No Deposit Bonus
N/A
15
75XB
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Bonus for 1st deposit 
  • Non-Cashable
  • 350%
  • 3333
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
First Deposit Welcome Bonus
350%
3333
25XBD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Bonus for 2nd deposit 
  • Non-Cashable
  • 250%
  • 3333
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Second Deposit Welcome Bonus
250%
3333
25XBD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Bonus for 3rd deposit 
  • Non-Cashable
  • 200%
  • 3333
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Third Deposit Welcome Bonus
200%
3333
25XBD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Daily Offers - Monday 
  • Non-Cashable
  • 10%
  • 25
  • 0XD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Cash Back Bonus - Option 1
10%
25
0XD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Daily Offers - Monday 
  • Non-Cashable
  • 20%
  • 100
  • 0XD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Cash Back Bonus - Option 2
20%
100
0XD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Daily Offers - Monday 
  • Non-Cashable
  • 30%
  • 300
  • 0XD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Cash Back Bonus - Option 3
30%
300
0XD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Daily Offers - Monday 
  • Non-Cashable
  • 40%
  • Unlimited
  • 0XD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Cash Back Bonus - Option 4
40%
Unlimited
0XD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Daily Bonus - Option 1

  • Bonus Code
  • Daily Offers - Tuesday 
  • Non-Cashable
  • 100%
  • 250
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Daily Bonus - Option 1
100%
250
25XBD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Daily Bonus - Option 2

  • Bonus Code
  • Daily Offers - Tuesday 
  • Non-Cashable
  • 150%
  • 750
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Daily Bonus - Option 2
150%
750
25XBD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Daily Bonus - Option 3

  • Bonus Code
  • Daily Offers - Tuesday 
  • Non-Cashable
  • 200%
  • Unlimited
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Daily Bonus - Option 3
200%
Unlimited
25XBD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Weekly Bonus

  • Bonus Code
  • Daily Offers - Sunday 
  • Non-Cashable
  • 350%
  • 777
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Weekly Bonus
350%
777
25XBD
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take

Newbies can choose a sign-up bonus, which is either cash back for the first deposit or match on the first few deposits. This promotion is complemented with free spins. Those looking for no-deposit options can claim USD 15 for free and wager it 75x. Our portal also offers an exclusive no-deposit bonus, which is available only from this page.

 

Active users can accumulate loyalty points that are added to the account each time real money is wagered. These points can be later traded for cash. There are also special promotions for roulette and blackjack with impressive prize pools at stake. Daily wagering prizes can reach up to USD 15.000, and there is a massive USD 200.000 prize pool for VIPs three days a week.

 
Games and Software
Section Rating: 3.7  
 

Downloadable Software

Provider Pragmatic Play
Popularity 6 (used by 9 out of 921 casinos)
Game Speed (BlackJack Unknown, Roulette Unknown, Videoslots Unknown)
PC Performance (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 50 (Slots: 36, Video Poker: 4, Table Games: 9, Arcade and Variety: 1)

Instant-Play Software

ProvidersTotal
Pragmatic Play Pragmatic Play 68
Octopus Gaming (Topgame) Octopus Gaming (Topgame) 53
BetSoft BetSoft 3
Slingshot Studios Slingshot Studios 1
Total125

Mobile Software

Mobile Version Available

Popular Games on 21Dukes Casino

 

Our Take

The library is powered by Top Game, which was previously known as Pragmatic Play. In addition to this software developer, the collection also has entertainment from iSoftBet, Microgaming, BetSoft, Habanero, and VIG. This last studio specializes in live dealer entertainment.

 

There is only one lobby, which has standard filters. Gamblers can categorize games by Slots, Classic Slots, Live, Table Games, Video Poker, and Other Games. In addition, there is the option to filter entertainment by provider, spelling, or release date.

 

The content of the library is impressive. Each category is fully packed with a diverse array of releases. There are slot machines of all types, from classic and video to 3D and progressive games. Among others fans of this cohort can place stakes on BetSoft’s Fruit Zen, Dr. Jekyll and Mr. Hyde and House of Fun.

 

Video poker and table games have a big collection of both standard and rare releases. Fans of arcades can bet on scratch cards, Keno, and Bingo. Live dealer includes baccarat, roulette, blackjack, and Super6.