21Grand Casino

 Key Rating: 2.9

Key Rating2.91

Section Ratings:

Ownership and Associations3.54

Software Providers2.59

Games and House Advantage

Promotions and Bonuses

Countries and Languages3.87

Banking and Payouts1.86

Contacts and Support4.42

Supervising Authorities1.96

Standings at Gambling Portals1.32

Player Experiences2.21

  (United States is not allowed. See the list of 920 casinos accepting United States United States)
 
  • + 1 Other Software
  • NO US
    Players residing in United States are not accepted.
  • NO INFO
  • Slots:121
    Table Games:15
    Video Poker:7
    Arcade and Variety:8
    Game Variety
  • NO INFO
  • Supported
  • NO INFO
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
21Grand Casino Review — Main Takes
The number 21 is a significant number for gamers. This is why the founders of 21 Grand Casino aim to bring their clients a classic gambling experience. It’s also known for the following:
  • Online & Download
    Everyone can play instantly from their browser and get a slightly larger number of games, or they can download it to play from their desktop.
  • Generous Bonuses
    The brand offers a decent welcome proposal as well as a no-deposit promotion, monthly offerings, and VIP specials.
  • Mono-Software
    All of the games are provided by Rival.
  • Questionable Reputation
    There are some controversial reviews about accounts being closed and the risk of non-payment, which has caused this casino to be rated quite low at the gambling portals.
  • No Mobile Version
    To date, the mobile version is still unfinished and is not yet ready for public release, but clients can check their sister sites for available mobile options.
 
General Information
Section Rating: 3.3  
 

Main

Affiliate Program
BestPay Partners
Licensed in
Year Established
2009 

Associated Casinos

Average rating
2.74
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Languages Supported

Casino Web Site Dutch, English, French, German, Italian, Spanish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

This gambling operator was launched in 2009 by CR Ltd., a company that was founded back in 1995. CR Ltd. also runs names like Play2Win and Supreme Play. The services are licensed in Curacao and supervised by eCOGRA and IBAS.

 

Users can download the client or play online from their browser. According to the company, a mobile version is not yet ready for a public release but is scheduled for the near future. Until then, customers can use the mobile versions of the affiliate sites that share the identical software and game selection.

 

The signup process is fast and only requires filling in the application form with address information and standard personal data. Immediately after completing this, new members can claim a welcome bonus or a no-deposit bonus as well as other promotions.

 

The website features a multi-language option with English, German, French, Dutch, Italian, and Spanish. Visitors from Germany, Spain, South Africa, and Hungary visit this site the most. German residents also can click here to get more playing options.

Contacts and Support

General

Current Casino Time10:29 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+44-208-144-5572

UK+44-208-144-5572

Canada US

Other countries France, Germany, Spain

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleCR NV

Street & NumberHugenholtzweg z/n

CityUnknown

CountryCuracao

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureNot specified

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Not represented

Askgamblers Representative

LatestcasinobonusesRepresentative

 
Banking and Payouts
Section Rating: 1.9  
 

Payment Methods for United States

Currencies EUR, GBP, USD, ZAR  

Payout Times

Advertised payout time

To e-wallets  Unknown

By cheque Unknown

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos from 2 to 99 days, median is 21 days

KeyToCasino estimated payout time 

To e-wallets Not enough data

Non-payment risk 33%

Limits

Max cashout one time 1500

Max cashout monthly 10000

Withdrawal Min The minimum amount for a withdrawal is 100 €/$/£/AUD or 1000 ZAR. 

Our Take

Cards like Visa, MasterCard, and American Express, as well as offline banking like iDeal, are available for depositing only. Methods that allow both withdrawals and depositing include offline banking such as UseMyFunds and e-wallets like Neteller, Skrill, and UPayCard.

 

The available currencies include U.S. dollars, British pounds, Euros, and South African rands, with the maximum one-time cash-out being USD 1,500 and the maximum monthly withdrawal set at USD 10,000. The estimated cash-out time is unknown.

Fees

Withdrawal Fees All withdrawals (Wire, Netteller, Direct-to-Card etc) are subject to a 10-40 $,€,£ transfer fee. 

Other

Withdrawals The approval time may take fifteen - eighteen (15 - 18) working days starting the date authorization process was completed successfully. 

 
Web Reputation
Section Rating: 1.8  
 

Player Experience Summary 

  • By class
  • Type
  • Solved
  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNo can do
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

Some of the feedback is positive and is usually in response to the versatile bonuses, while other feedback is rather negative. Clients are not satisfied with non-payment and accounts being terminated without warning. Because of this, the company’s services have been rated poorly at gambling portals.

 

AskGamblers has rated it at four out of ten, LCB has given it a status of “Blacklisted” and three points out of five, and the POGG has ranked it at three out of ten with a status of “Blacklisted.”

 
Promotions and Bonuses
Section Rating: 2.5  
 
 
*Total Bonus:  €2000
 
 

Key Facts - 21Grand Casino Bonus Review

  • Promo Codes: There are no coupon codes required as the bonuses can be claimed after registration.
  • No-Deposit Offer: New members get a no-deposit offer of USD 21 that must be wagered 40 times on keno, scratch cards, bingo, slots, blackjack, or video poker.
  • Wagering Requirements: These are considered to be medium as the promotion, as well as the deposit, must be played through 35 times.
  • Cashable: Winnings and bonus funds can be cashed out after meeting the wagering requirements.
 

Play-through Requirement and Bonus Structure

Our Take

New players are entitled to a welcome package of up to USD 2,000, which is up to 300% of their first deposit. The offer must be played through 35 times and is valid for slot machines, keno, and scratch cards.

 

Another promotion is the 17% cash back that is rewardedmonthly. Users get back 17% of their losses from the previous month. VIP members get 30% back. This particular offer does not include the wagering requirements.

 
Games and Software
Section Rating: 2.6  
 

Downloadable Software

Provider Rival
Popularity 4 (used by 42 out of 920 casinos)
Game Speed  Medium (BlackJack Unknown, Roulette Unknown, Videoslots 1 spm)
PC Performance  Light (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 116 (Slots: 84, Video Poker: 7, Table Games: 10, Arcade and Variety: 15)

Instant-Play Software

ProvidersTotal
Rival Rival 115
BetSoft BetSoft 37
Total152

Mobile Software

Mobile Version Not Available

 

Our Take

Rival powers about 110 releases for the downloadable mode and around 150 items for the instant play version. The majority of games are slot machines, with fewer arcades and table games and only seven types of video poker. The lobby is divided into the following categories: Blackjack, Baccarat, Jacks or Better, Progressive, Craps, Keno, Live, Roulette, Slots, Video Poker, and Free Spins.

 

The video poker library contains games like classic Deuces Wild, Jacks or Better, and Aces and Faces. Table games include roulette, baccarat, blackjack, craps, and other popular games. Arcades are also quite traditional with keno and sudoku as well as some scratch cards.

 

The slot machines will please any fan as this category covers items like classic three-reel and five-reel as well as video and interactive slots. The i-slots are a Rival innovation that contain extra features and bonuses and has an advanced presentation. The classic slot games include Eggstravaganza, Fantastic Fruit Slot, Gold Rush, Bust-a-Vault, and many more.