AC Casino

 Key Rating: 2.6

Key Rating2.56

Section Ratings:

Ownership and Associations3.06

Software Providers4.55

Games and House Advantage1.98

Promotions and Bonuses0.91

Countries and Languages3.91

Banking and Payouts2.47

Contacts and Support4.63

Supervising Authorities2.88

Standings at Gambling Portals2.23

Player Experiences0.53

 
  • + 3 Other Software
  • US Friendly
    Players residing in United States are accepted. English version is available.
  • No Bonus

    This casino does not offer a welcome bonus. Click the icon for more details.

  • Slots:174
    Table Games:15
    Video Poker:13
    Arcade and Variety:8
    Game Variety
  • Slow Pay
    Estimated payout time is 33 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • No Disput Resolver
AC Casino IS NOT RECOMMENDED
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    • Slots:187
      Table Games:15
      Video Poker:15
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      Game Variety
    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
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    • Live Dealers
      Live dealer games available. Click the icon to play.
    • Supervised
      This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

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      Video Poker:14
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      Estimated payout time is 5 days. Click the icon for more details.
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      Live dealer games available. Click the icon to play.
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      Table Games:15
      Video Poker:3
      Arcade and Variety:8
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      Estimated payout time is 4 days. Click the icon for more details.
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      Table Games:15
      Video Poker:7
      Arcade and Variety:8
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      Estimated payout time is 7 days. Click the icon for more details.
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    • Supervised
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    • Slots:126
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      Video Poker:7
      Arcade and Variety:8
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      Estimated payout time is 4 days. Click the icon for more details.
    • Supported
    • No Live
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    • Supervised
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AC Casino Review — Main Takes
The slogan of the AC is the “Always Cool Casino”, as the brand aims to treat its users as friends. It is also known for:
  • Tempting Bonus Offers
    There are plenty of bonus options, like no-deposit bonuses, free chips, ongoing offers, special promotions and more.
  • Play On the Go
    Those who prefer to play from their portable devices can use the mobile version that runs on all smartphones and tablets.
  • High Cashout Limits
    The maximum withdrawal is unlimited, which is above average compared to other online gambling destinations.
  • Decent Variety of Entertainment
    The library features all types of games, including a good selection of slot machines, as well as table games, video poker and arcades.
  • Low Ratings Online
    It has been rated rather low by reputable gaming portals and has earned the status “Warning List” at the LCB.
 
General Information
Section Rating: 3.5  
 

Main

Affiliate Program
Casino Affiliate Now
Licensed in
Year Established
2009 

Associated Casinos

Average rating
2.58
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, German, Italian, Spanish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

No restrictions specified

Our Take

The AC Casino was established in 2009 by Operia Corp. Ltd. The managing company also operates several sister sites, such as BetDNA, Pamper and Money Storm. All of them share the same software, a similar bonus system and customer support service.

 

The reviewed platform is licensed by the United Kingdom Gambling Commission and is supervised by Licensor. Users can choose instant play from the browser or use the mobile version, which looks exactly the same and features a similar number of games and bonus offers.

 

Both modes feature the multi-language content adaptation with French, German, English, Spanish and Italian languages available. Players from the United States, Denmark, Mexico, the Netherlands and Germany contribute the most to the incoming traffic.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-800-659-8524

UK+44-808-234-1720

Canada US+1-800-659-8524

Other countries Australia, Mexico, Spain

General emailSend an Email

Feedback FormLeave Feedback

VIP email None

Other emailSend an Email

Fax

International+1-866-571-0749

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleOperia Corp Limited

Street & NumberThe Apex, 2 Sheriffs Orchard

CityCOVENTRY

CountryUnited Kingdom

Post CodeCV1 3PP

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Not represented

LatestcasinobonusesRepresentative

 
Banking and Payouts
Section Rating: 2.5  
 

Payment Methods for United States

Currencies EUR, USD  

Payout Times

Advertised payout time

To e-wallets  from 0 to 3 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino from 82 to 90 days, median is 86 days

For all associated casinos from 31 to 90 days, median is 80 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 96 days, best guess 33 days

Non-payment risk 57%

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Deposit Max Max deposit is 5000 by Neteller, 2000 by Scrill, 1000 by credit/debit cards and Entropay 

Deposit Min Min deposit is 25 and 50 for Money Transfer 

Our Take

Visitors can only use a few deposit and withdrawal options: international ewallets like Skrill and Neteller, as well as cards like Visa, MasterCard and Entropay. Along with that, they can select an offline banking option with Bank Transfer.

 

The list of accepted currencies includes only U.S. dollars and euros, and the estimated payout speed is about three days for ewallets. The risk of non-payment is quite high at around 57%, which is considered above average compared to other names in the online gambling industry. The maximum withdrawal amount is unlimited.

Fees

Other

Withdrawals First time withdrawal request can take up to 10-14 business days to be processed 

 
Web Reputation
Section Rating: 1.4  
 

Player Experience Summary 

  • By class

    Money

    66.67%

    Support

    13.33%

    General

    0.01%

    Other

    20%

  • Type

    Negative

    ,6.67%

    Mixed

    6.67%

    Positive

    86.67%

  • Solved

    No

    16.67%

    Unknown

    0.01%

    Yes

    83.33%

  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 15 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

There are multiple negative reviews from members who are stressed about the unreliable support service, which only solves about 20% of the overall complaints. About 85% of the feedback is also concerns about the high risk of non-payment and cases of bonus fraud; all the positive comments are usually about the software providers.

 

Customers can approach the casino’s representatives via live chat, email or phone. If needed, they can also visit the FAQ section. For certain cases, anyone can send their complaints to the Licensor and the UKGC.

 

Based on all these facts, the operator has been given the status “Warning List” at the LCB, which also rated it at 1 out of 10. The AskGamblers portal has rated it 5 out of 10.

 

 
Promotions and Bonuses
Section Rating: 0.9  
 
 
*Total Bonus:  €10545
 
 

Key Facts - AC Casino Bonus Review

  • Promo Codes: All of the promotions require bonus codes, which are available on this page.
  • Free Chips: There is a no-deposit sign-up bonus of chips worth EUR 225 that must be played through 80 times.
  • Game Contribution: Slots, as well as video poker, contributes 100%, while arcades count up to 100% towards wagering requirements.
  • Non-Cashable: Users cannot withdraw the bonus money, but they can take out the winnings earned with it.
 

Play-through Requirement and Bonus Structure

  • No Deposit Bonus

  • Bonus Code
  • Free Chips Bonus 
  • Non-Cashable
  • N/A
  • 225
  • 80XB
  • S
    Slots
    Contribute: 100%
    Wager: 80xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 80xB to Unlimited
No Deposit Bonus
N/A
225
80XB
  Non-Cashable
Slots Wager: 80xB
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 80xB to Unlimited
Bonus Code: FREECHIP255
  • Special

  • Bonus Code
  • Birthday Week Bonus 
  • Non-Cashable
  • N/A
  • 100
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 50xB to Unlimited
Special
N/A
100
50XB
  Non-Cashable
Slots Wager: 50xB
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 50xB to Unlimited
No bonus code required.
Redemption Procedure: Contacting support after fulfilling terms
  • Ongoing Bonus - Option 1

  • Bonus Code
  • Slots Bonus 
  • Non-Cashable
  • 2222%
  • 5555
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 50xB to Unlimited
Ongoing Bonus - Option 1
2222%
5555
50XB
  Non-Cashable
Slots Wager: 50xB
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 50xB to Unlimited
Bonus Code: SLOTS2222
  • Ongoing Bonus - Option 2

  • Bonus Code
  • Video Poker Bonus 
  • Non-Cashable
  • 555%
  • 1665
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 20xBD
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 50xB to Unlimited
Ongoing Bonus - Option 2
555%
1665
50XB
  Non-Cashable
Slots Wager: 50xB
Table Games Wager: Unlimited
Arcade and Variety Wager: 20xBD
Arcade and Variety Wager: 50xB to Unlimited
Bonus Code: 555VP
  • Ongoing Bonus - Option 3

  • Bonus Code
  • Blackjack Bonus 
  • Non-Cashable
  • 400%
  • 2000
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-100%
    Wager: 50xB to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 50xB to Unlimited
Ongoing Bonus - Option 3
400%
2000
50XB
  Non-Cashable
Slots Wager: 50xB
Table Games Wager: 50xB to Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 50xB to Unlimited
Bonus Code: BLACKJACK400
  • Ongoing Bonus - Option 4

  • Bonus Code
  • Cash Bonus 
  • Cashable
  • 200%
  • 1000
  • 80XB
  • S
    Slots
    Contribute: 100%
    Wager: 80xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 80xB to Unlimited
Ongoing Bonus - Option 4
200%
1000
80XB
  Cashable
Slots Wager: 80xB
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 80xB to Unlimited
Bonus Code: 200CASH

Our Take

There are several ongoing promotions, like the blackjack bonus on the initial deposit, which must be wagered 50 times. Another option available at all times is the video poker deal of a 555% match. The third ongoing offer is a regular cash bonus of 200% of the deposit.

 
Games and Software
Section Rating: 3.3  
 

Instant-Play Software

ProvidersTotal
BetSoft BetSoft 115
Novomatic Novomatic 94
Amatic Amatic 27
Visionary iGaming Visionary iGaming 6
Total242

Mobile Software

Mobile Version Available

Popular Games on AC Casino

 

Our Take

The library offers about 240 games provided by BetSoft, Amatic, Novomatic and Visionary iGaming, which creates table games. The lobby features a decent amount of slot machines and table games, with fewer video poker options to choose from and very few arcades.

 

There is only one lobby with the following categories: Table Games, Games, 3d Slots, Slots, and Most Popular. Clients can search for suitable entertainment by name, software provider, and “bonus money” or “real money” modes.

 

Slots include options like Pharaoh’s Gold, Happy Halloween, Exotarium, Star Cinema, Wild West and much more.  The 3D category consists of popular BetSoft releases like Greedy Goblins, 4 Seasons, Weekend in Vegas and many others.

 

Fans of table games can enjoy options like Common Draw Roulette, Red Dog, Oasis Poker, Poker 3 Heads up Poker, and classics like American and European Roulette.

 

The video poker section includes variations of classic games like Multi-hand Jacks or Better, Multi-hand Deuces Wild, Pyramid Deuces Wild Poker, and others. Arcade games include Instant Keno, Predictor, Krazy Keno and Scratch Herz.

Not Recommended