Box24 Casino

 Key Rating: 3.6

Key Rating3.59

Section Ratings:

Ownership and Associations3.23

Software Providers4.67

Games and House Advantage5

Promotions and Bonuses4.63

Countries and Languages3.73

Banking and Payouts1.41

Contacts and Support4.47

Supervising Authorities2.94

Standings at Gambling Portals2.54

Player Experiences

  (United States is not allowed. See the list of 921 casinos accepting United States United States)
 
  • + 5 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 200%
    €1000
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:501
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Slow Pay
    Estimated payout time is 18 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Box24 Casino Review — Main Takes
Being one of the titles of the renowned and legitimate owner, Box24 Casino features:
  • Gaming on The Go
    The simple and convenient mobile version allows players to gamble using all types of smartphones and tablets.
  • Comfortable Experience
    No download requirements are listed, and games are available online.
  • Convenient Banking
    There is a selection of payment systems and e-wallets, both international and local.
  • Multi-Soft Library
    Content is from several software developers, including Rival and Pragmatic Play.
  • Diversity of Entertainment
    There are slot machines, video poker, table and arcade games, as well as live dealer.
  • Slow Payouts
    Players will need to wait up to 15 days to receive their winnings.
 
General Information
Section Rating: 3.6  
 

Main

Owner Celicorp Limited
(Engage Entertainment Group)
Affiliate Program
Deckmedia  
Licensed in
Year Established
2009 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, German, Italian, Spanish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States
United States

Our Take

Box24 online casino was launched in 2007 along with several of its sister sites. The owner is Deckmedia N.V., which also manages Sloto’Cash, Spartan Slots, Miami Club, and a few others. The services provided here are regulated by a license issued in Curacao.

 

Users can select one of several languages, including English, French, Italian, Spanish, and German. Among regulars are residents of USA, South Africa, France, Romania, and Australia. Visitors from other parts of the globe are welcome to sign up because there are few country restrictions.

 

Apart from adaptive design, there is a mobile version, which is compatible with all types of portable devices and does not need to be downloaded. Also, while most of Deckmedia’s operators function on the downloadable software, Box24 offers instant play only.

 

Non-registered clientele can test demo versions of most games, but the login is required to claim bonuses, bet, and win real money. Registration is standard, and everyone can register online both from mobile and stationary devices.

Contacts and Support

General

Current Casino Time05:49 (UTC-5)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+44-800-058-8652

UK+44-800-058-8652

Canada US+1-855-396-1897

Other countries Australia, France, Italy, South Africa

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

International+1-703-563-9703

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

FacebookInactive Page

 
Banking and Payouts
Section Rating: 1.4  
 

Payout Times

Advertised payout time

To e-wallets  from 4 to 15 Business days

By cheque from 4 to 15 Business days

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos from 6 to 93 days, median is 33 days

KeyToCasino estimated payout time 

To e-wallets from 5 to 66 days, best guess 18 days

Non-payment risk 33%

Limits

Max cashout one time 1000

Max cashout monthly 4000

Max cashout details The maximum withdrawal amount depend on player's VIP level : from 1000 USD to the 35000 USD per week for the highest vip level players. 

Withdrawal Min $50; for Paper Check is $300; for Bank Wire is $500 

Withdrawal Max one payout approval per related account, per review and per week 

Deposit Min 25 USD/CAD/AUD/EUR 

Our Take

Deposits are allowed in Euros, British pounds, South African rand, as well as US, Australian, and Canadian dollars. The selection of payment methods is not big, but it features both international and a few local systems. Thus, there are major e-wallets like Neteller, Skrill, and EcoPayz, as well as Visa and Master Card, InPay, and offline bank transfer.

 

In addition, Russians are offered Webmoney and QiWi e-wallets. There is American Express for clients from the USA, while all those living in the Netherlands can use iDeal. Germans will appreciate the availability of Sofort. There is also POLi for Australians.

 

Withdrawals are available by bank check or Western Union cash transfer, in addition to the previously mentioned cards, e-wallets, and payment systems. The cash-out minimum is USD 50, and there are low cash-out limits. No more than USD 1,000 are allowed per day or week, and the monthly maximum payout limit is only USD 4,000.

 

Between four and 15 days are required to process withdrawal requests and transfer money to winners.  

Fees

Withdrawal Fees Paper Check withdrawals will be charged a $20 fee and Bank Wire withdrawals a $28.75 fee 

Other

 
Web Reputation
Section Rating: 2.4  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusReservation
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

This is a brand with mixed reviews from leading gambling portals. The CasinoMeister has reservation about it, while CasinoListings and Latest Casino Bonuses both rate it 2 out of 5. AskGamblers, meanwhile, believes Box24 is worth 7 out of 10.

 

Features that disappoint registered customers include a high limit for minimum withdrawals, only one cash-out transaction per week, slow payouts, and hard wagering requirements. Among the positives include the availability of demo games and live casino, and the large and diverse and game library.

 

Regardless of the type of complaint, the help desk can assist via e-mail, phone, or 24/7 live chat. There is no supervising authority, so all disputes should be resolved by Box24 Casino.

o all disputes should be resolved by Box24 Casino.

 
 
Promotions and Bonuses
Section Rating: 4.6  
 
 
*Total Bonus:  €3424
+ 25 Free Spins
 
 

Key Facts - Box24 Casino Bonus Review

  • No-Deposit Bonus: This type of promotion occasionally pops up among other offers.
  • Bonus Codes: Promo codes are not required because all bonuses can be freely claimed online before depositing.
  • Game Contribution: Slots count 100% towards the wagering requirements, while video poker contributes 20%, arcades 10%, and table games between 3% and 10%.
  • Non-Cashable: Bonuses cannot be cashed out, and only the money won from wagering the bonuses is cashable.
 

Play-through Requirement and Bonus Structure

  • No Deposit Bonus 
  • Non-Cashable
  • N/A
  • 24
  • 75XB
  • S
    Slots
    Contribute: 100%
    Wager: 75xB
    T
    Table Games
    Contribute: 3-10%
    Wager: 750xB to 3000xB
    V
    Video Poker
    Contribute: 20%
    Wager: 375xB
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 750xB
New Player No Deposit Bonus
N/A
24
75XB
  Non-Cashable
Slots Wager: 75xB
Table Games Wager: 750xB to 3000xB
Video Poker Wager: 375xB
Arcade and Variety Wager: 750xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • First Deposit Welcome Bonus

  • + 25 Free ...
  • Bonus Code
  • 1st Deposit Bonus 
  • Non-Cashable
  • 200%
  • 1000
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
First Deposit Welcome Bonus
+ 25 Free Spins
200%
1000
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now
  • 2nd Deposit Bonus 
  • Non-Cashable
  • 100%
  • 1000
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Second Deposit Welcome Bonus
100%
1000
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now
  • 3rd Deposit Bonus 
  • Non-Cashable
  • 100%
  • 200
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Third Deposit Welcome Bonus
100%
200
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now
  • 4th Deposit Bonus 
  • Non-Cashable
  • 100%
  • 200
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Fourth Deposit Welcome Bonus
100%
200
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now
  • 5th Deposit Bonus 
  • Non-Cashable
  • 175%
  • 1000
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Fifth Deposit Welcome Bonus
175%
1000
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now

Our Take

The list of bonus offers includes no-deposit deals, welcome proposals, weekly tournaments, prize pools, and more. The no-deposit offer has wagering requirements 75xB. There is also an impressive match bonus on the first 10 deposits with easy play-through requirements of 25xBD.

 

Active members can also benefit from joining the VIP Club, which has Bronze, Silver, Gold, Platinum, Ultimate, and Ultimate+ tiers. Privileged customers are entitled to a larger selection of entertainment, unique bonuses, and VIP tournaments.

 
Games and Software
Section Rating: 4.8  
 

Downloadable Software

Provider Pragmatic Play
Popularity 6 (used by 9 out of 921 casinos)
Game Speed (BlackJack Unknown, Roulette Unknown, Videoslots Unknown)
PC Performance (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 0 (Slots: 0, Video Poker: 0, Table Games: 0, Arcade and Variety: 0)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 429
BetSoft BetSoft 95
Pragmatic Play Pragmatic Play 57
Rival Rival 28
Visionary iGaming Visionary iGaming 3
Bla Bla Bla Studios Bla Bla Bla Studios 1
Total613

Mobile Software

Mobile Version Available

Popular Games on Box24 Casino

 

Our Take

Games come from several software providers. While the library is powered by Pragmatic Play, there is also entertainment from Rival and BetSoft Gaming. Live dealer is brought to gamers by Visionary iGaming.

 

All content is assembled in one lobby called Games, and sorted by Slot Games, Video Poker, Live Dealer, Table Games, and Other Games. Additionally, entertainment can be filtered alphabetically or by provider. There is also a search field for specific requests.

 

Most of the shelves of the virtual library are occupied by slot machines. There are famous BetSofts’s 3D releases like Pinocchio, Rival’s i-Slots, and also progressive games like Good Girl, Bad Girl and Greedy Goblins. The selection of arcades is much smaller, but fans of Keno will find one game there.

 

Fans of video poker might be a bit disappointed by a minimalistic collection, but it features popular games like Jacks or Better and includes the rare Deuces and Joker. Table games are represented mostly by blackjack and roulette variations, but Craps is also available. Baccarat can be found at the live dealer category alongside live American Blackjack and live roulette.