Carat Casino

 Key Rating: 3.6

Key Rating3.56

Section Ratings:

Ownership and Associations3.04

Software Providers4.88

Games and House Advantage4.23

Promotions and Bonuses3.4

Countries and Languages1.98

Banking and Payouts3.47

Contacts and Support4.11

Supervising Authorities2.14

Standings at Gambling Portals3.19

Player Experiences2.21

  (United States is not allowed. See the list of 816 casinos accepting United States United States)
 
  • + 2 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €150
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:278
    Table Games:15
    Video Poker:4
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Carat Casino Review — Main Takes
Carat Casino is a European brand that provides a quality gambling experience. Among it features are:
  • Fast Payouts
    The cashier promises to pay out within a maximum of two business days.
  • Multi-Soft Game Library
    The wide choice of providers offers entertainment from several popular European studios.
  • Mobile Assistance
    Though there is no app, everyone can use the mobile version, which can be launched from all types of portable devices.
  • Instant Experience
    There is no need to download and install specialized software on desktops or mobile phones.
  • High Online Ratings
    Major gambling portals give Carat high ratings and positive reviews.
  • Diverse Betting
    There are not only slot machines and table games, but also lottery and a Bingo room.
 
General Information
Section Rating: 3.1  
 

Main

Affiliate Program
Carat Partners
Licensed in
Year Established
2008 

Associated Casinos

Titles

Nederbet Casino

Naija Gaming Casino

Average rating
3.1
Partner Casino Restrictions
No restrictions

Additional Betting Options

Other

  • None

Languages Supported

Casino Web Site English, Norwegian, Swedish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Bonus Restrictions

No bonusesUnited States

Our Take

Carat Casino has been providing a variety of services since 2008. It has all types of slot machines, table games, live dealer, and additional betting options such as lottery and a Bingo room. The license was issued by the government of Curacao. The owner is WL Services N.V., which has its headquarters in Curacao and cooperates with major software developers and providers to offer the best e-gaming experience, not just via Carat, but also via several of its sister titles, among which are Nederbet, Naija Gaming and BETnGo.

English is the default language of this operator, but players can also opt for Norwegian or Swedish. This place to bet and win is mainly visited by residents from Sweden, Slovakia, Turkey, and Romania, but a variety of other countries are accepted as well, including Belarus.

All entertainment can be launched instantly from a browser. The design is responsive, and the mobile version does not require any software to be downloaded either. It can be launched from smartphones and tablets on any platform.

Visitors must register for a log-in to take advantage of the multiple promotions and bonuses, bet and win real money, and be eligible for other benefits. The registration process is simple, with only one page of information to fill in.

Contacts and Support

General

Current Casino Time21:17 (UTC+1)

Live chatYes

24/7 supportNo

Website FAQsNo

Phone

International+356-21-314-984

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleWL Services N.V.

Street & NumberWilhelminalaan 13

CityUnknown

CountryCuracao

Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Not represented

Latestcasinobonuses Not represented

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 3.5  
 

Payment Methods for United States

Currencies EUR, NOK, SEK  

Payout Times

Advertised payout time

To e-wallets  from 1 to 2 Calendar days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 4 days

Non-payment risk  Not enough data

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Deposit Min Min deposit is 5 for credit/debit cards, 10 for Ukash, 15 for other methods. Bank transfers have no limit. 

Withdrawal Max Max withdrawal per transaction is 1500 by Moneybookers and Neteller, 10000 by credit/debit cards 

Our Take

Deposits are accepted in only a few currencies. The main currency is the Euro, but players can also use Swedish and Norwegian krona. The minimum deposit is five Euros, and may vary for different deposit methods.

There are not many ways to add money to an account. The deposit methods include Visa and MasterCard, as well as two e-wallets—Neteller and Skrill. The only prepaid voucher accepted is Paysafecard. Other options include offline bank transfer and the Trustly payment system.

The advertised withdrawal time is fast – one to two business days – but most winners report that here it actually takes up to four days to process withdrawal requests and transfer money. On the positive side, cash-outs are not limited to specific daily or monthly amounts.

Fees

Player Activity Account inactivity for 365 days may result in fees

Withdrawal Fees Fee 5 EUR applicable to every Moneybookers, Neteller, credit/debit cards withdrawal 

Other

 
Web Reputation
Section Rating: 2.7  
 

Player Experience Summary 

  • By class
  • Type
  • Solved
  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

This location is valued by customers and highly rated by the major gambling portals. The review from AskGamblers features a rating of seven out of ten, and Latest Casino Bonuses also gives it an above average evaluation. The rating at this portal is four out of five.

All problems can be addressed with the help desk service, which is available via all contact channels – live chat, e-mail, and phone. If the representatives cannot resolve a complaint, the supervising authority can be contacted. The regulatory body is the Licensor.

 

 
Promotions and Bonuses
Section Rating: 3.4  
 
 
Total Bonus:  €800
 
 

Key Facts - Carat Casino Bonus Review

  • Bonus Codes: Special codes are not required. Instead, a deal should simply be claimed online before depositing.
  • Free Spins Availability: A certain number of free spins is added to the welcome offer.
  • Game Contribution: Slot machines contribute 100% towards wagering requirements, table games and video poker count 10%, and arcades do not contribute.
  • Non-Cashable: Only money won from a promotion can be cashed out, but not the bonus itself.
 

Play-through Requirement and Bonus Structure

  • welcome package 
  • Cashable
  • 100%
  • 150
  • 70XB
  • S
    Slots
    Contribute: 100%
    Wager: 70xB
    T
    Table Games
    Contribute: 10%
    Wager: 700xB
    V
    Video Poker
    Contribute: 10%
    Wager: 700xB
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
Fourth Deposit Welcome Bonus
100%
150
70XB
  Cashable
Slots Wager: 70xB
Table Games Wager: 700xB
Video Poker Wager: 700xB
Arcade and Variety Wager: Unlimited
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • First Deposit Welcome Bonus

  • +20 Freesp...
  • Bonus Code
  • welcome package 
  • Cashable
  • 100%
  • 150
  • 70XB
  • S
    Slots
    Contribute: 100%
    Wager: 70xB
    T
    Table Games
    Contribute: 10%
    Wager: 700xB
    V
    Video Poker
    Contribute: 10%
    Wager: 700xB
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
First Deposit Welcome Bonus
+20 Freespins
100%
150
70XB
  Cashable
Slots Wager: 70xB
Table Games Wager: 700xB
Video Poker Wager: 700xB
Arcade and Variety Wager: Unlimited
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • welcome package 
  • Cashable
  • 50%
  • 250
  • 70XB
  • S
    Slots
    Contribute: 100%
    Wager: 70xB
    T
    Table Games
    Contribute: 10%
    Wager: 700xB
    V
    Video Poker
    Contribute: 10%
    Wager: 700xB
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
Second Deposit Welcome Bonus
50%
250
70XB
  Cashable
Slots Wager: 70xB
Table Games Wager: 700xB
Video Poker Wager: 700xB
Arcade and Variety Wager: Unlimited
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • welcome package 
  • Cashable
  • 25%
  • 250
  • 70XB
  • S
    Slots
    Contribute: 100%
    Wager: 70xB
    T
    Table Games
    Contribute: 10%
    Wager: 700xB
    V
    Video Poker
    Contribute: 10%
    Wager: 700xB
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
Third Deposit Welcome Bonus
25%
250
70XB
  Cashable
Slots Wager: 70xB
Table Games Wager: 700xB
Video Poker Wager: 700xB
Arcade and Variety Wager: Unlimited
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Our Take

Carat welcomes newbies with a generous sign-up bonus on the first several deposits. The rollover requirements are quite stringent – 40xB. Other bonuses include free spins on certain games, and occasional weekend promotions.

 
Games and Software
Section Rating: 4.6  
 

Instant-Play Software

ProvidersTotal
Net Entertainment Net Entertainment 177
Microgaming Microgaming 99
Play'n GO Play'n GO 52
Total328

Mobile Software

Mobile Version Available

Popular Games on Carat Casino

 

Our Take

The library is not very big, with only slightly more than 300 games. All classifications are represented, and entertainment is provided by three software developers. The majority of the releases are from Net Entertainment and Microgaming. Live dealer is powered by Net Entertainment.

All content is located in one lobby, and there are also two separate rooms for Bingo and Lotto. The gaming lobby provides limited filtering options, allowing entertainment to be searched by Slots, Video Poker, Table Games, Live, and Jackpots categories. There is also a search field for specific requests.

Slots are of different types. Fans of video machines, classic reels, and jackpots will be able to select for diverse features, themes, and reel configurations. Among others, such popular creations as Aloha! Cluster Pays, Dazzle Me, Grim Muerto, and Thunderstruck are represented.

The selection of video poker games are versatile as well, and up to ten variations are listed, including not only Jacks or Better and All American, but also Aces and Eights and Bonus Poker.

As to table games, there are several variations of roulette and blackjack, as well as Hold’em, Oasis Poker, Money Wheel, and Pontoon. Live dealer includes baccarat, roulette, blackjack, and Hold’em.