Casino Epoca

 Key Rating: 3.7

Key Rating3.70

Section Ratings:

Ownership and Associations2.91

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses3.18

Countries and Languages3.38

Banking and Payouts3.13

Contacts and Support3.07

Supervising Authorities2.88

Standings at Gambling Portals3.83

Player Experiences3.59

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €200
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:499
    Table Games:19
    Video Poker:16
    Arcade and Variety:31
    Game Variety
  • Fast Pay
    Estimated payout time is 5 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolverAskGamblers
 
 
Casino Epoca Review — Main Takes
Casino Epoca is a licensed online brand with a solid reputation. Players who are considering registering here will find the following information useful:
  • Choice of Gaming Modes
    Software can either be downloaded and installed, or the Flash Player mode to launch games instantly from their browser can be used.
  • Mobile Availability
    Adaptation is available for all types of portable devices, and an app has been created for iOS smartphones and tablets.
  • Quality Services
    The help desk shows great results by managing to resolve 100% of submitted complaints.
  • One Software
    All entertainment is from Microgaming, a software developer that provides all types of game classifications.
  • Licensed and Supervised
    MGA has issued its permit, and everyone can also count on non-biased third party dispute resolution because Epoca is monitored by the Licensor.
 
General Information
Section Rating: 3.0  
 

Main

Associated Companies
Affiliate Program
Buffalo Partners  
Licensed in
Year Established
2012 

Associated Casinos

Average rating
3.59
Partner Casino Restrictions
Bonuses may be used only in one casino of the group, unless wagered 100xBD

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Spanish, Portuguese

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Casino Epoca online was founded in 2012 by Digimedia Ltd. This company has a reputation as a responsible, trustworthy, and progressive business. For over five years it has provided a number of services by successfully managing several well-known operators. Its network includes among others River Belle, Lucky Nugget, Wintigo, Gaming Club, King Neptune’s, and several more.

The reviewed place to bet and win offers versatile games and slot machines under a license issued by the Malta Gaming Authority. The services are used most frequently by players from Brazil, Portugal, and Peru, with Argentina and Mexico also counting among consistently returning customers. Visitors from non-Spanish speaking countries will also feel comfortable here because the platform offers games in a variety of languages, including Czech, Danish, Russian, Japanese, Latvian, Swedish, Norwegian, Polish, and a few others.

Originally designed to function via a downloadable software, it now also features instant play mode. Flash technology provides a large selection of entertainment that can be played instantly from the browser.

The website itself provides a responsive design, and there is a mobile version for all types of portable devices. Moreover, there is an app for iOS featuring the hottest bonuses, slot machines, video poker and table games, as well as access to support and banking.

Registration is available via the downloadable software, and the procedure is to install it, enter personal and contact information, deposit money, claim the bonus if desired, and gain access to the game library.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+44-800-917-8547

UK

Canada US

Other countries Argentina, Chile, Mexico, Portugal, Spain

General email None

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleDigimedia Ltd

Street & Numberof Villa Seminia 8, Sir Temi Zammit Avenue

CityTa’ Xbiex

CountryMalta

Post CodeXBX1011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location Malta

License Name The Malta Gaming Authority (MGA)

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative

Other

Facebook Inactive Page

 
Banking and Payouts
Section Rating: 3.1  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque from 5 to 21 Business days

Of that, reversal period 1 days

Reported payout time

For this casino Not enough data

For all associated casinos from 1 to 59 days, median is 5 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 24 days, best guess 5 days

Non-payment risk  14%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min Minimum withdrawal is 2000 for INR,700 for MXN,300 for SEK,250 for ARS, 50 for other currencies 

Max cashout details Maximum cashout weekly is 4000 if amount exceed five time of player's lifetime deposits across the Casino Group, exept all progressive wins 

Deposit Min Min deposit is 10 USD, EUR, GBP,CAD 

Our Take

The minimum deposit required by the cashier is 10 US dollars, or the equivalent in Euros. Other currencies accepted here are Argentinian and Mexican pesos, Canadian and New Zealand dollars, Czech krona, and Russian rubles.

Standard ways to add money to an account include a selection of international e-wallets, including Neteller, Skrill, EcoPayz, EZiPay, and ToditoCash. Clients can also use Visa, Maestro, MasterCard, and Entropay, or a prepaid voucher. Paysafecard is along other accepted methods, and the available offline method is bank transfer. The selection of payment systems also includes Citadel Commerce, InstaDebit, Vodafone, Lobanet, and such options as Multibanco for Portugal and Trustly for Scandinavia.

Minimum cash outs start from 50 USD, and can reach 4,000 USD per day, or no more than 16,000 USD per month. This is considered a low withdrawal limit. Payouts can be requested by bank check, as well as by the method used to make the deposit. The cashier promises to pay out within a maximum of three days, but most winners state they received their money within five days. The estimated non-payment risk is low – only 13%.

Fees

Player Activity Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 3.7  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Evaluations by leading gambling portals are usually mixed. The review from AskGamblers features the status “Very Good”, and the portal rates it nine out of ten, which is very high. On the other hand, the Latest Casino Bonuses portal has placed this operator on the warning list.

About 30% of registered members leave positive reviews about their experience here, and 57% of responses are complaints, most of which are due to payout speed. Though this percentage of criticism seems very high, 100% of issues are successfully resolved by the help desk representatives, which is available via 24/7 live chat and phone.

If clientele believes their problems have not been satisfactorily resolved, they can escalate the issue to the regulatory body. The supervising authority is the Licensor.

 
Promotions and Bonuses
Section Rating: 3.2  
 
 
*Total Bonus:  €200
 
 

Key Facts - Casino Epoca Bonus Review

  • Bonus Codes: Bonuses should be claimed online after depositing, and no special codes are required.
  • Cashable: Once wagering requirements are completed on time, promotions can be cashed out.
  • Game Contribution: Slot machines and arcade games count 100% towards the wagering requirements, while table games and video poker contribute from 0% to 10%.
  • Mobile Bonus: 200 EUR are available as a deposit bonus for mobile users.
 

Play-through Requirement and Bonus Structure

  • Welcome 
  • Cashable
  • 100%
  • 200
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-10%
    Wager: 500xB to Unlimited
    V
    Video Poker
    Contribute: 2-10%
    Wager: 500xB to 2500xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB

Our Take

Bonus offers include welcome bonuses, a loyalty program, and cash back. The sign up bonus is 100% match on the first deposit. The wagering requirements are strict – 50xB, but the time given to complete them is up to 180 days. After that, the bonuses become cashable.

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 896 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 582 (Slots: 434, Video Poker: 58, Table Games: 73, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 470
Total470

Mobile Software

Mobile Version Available

Popular Games on Casino Epoca

 

Our Take

There are up to 500 games at the library. All of them are powered by Microgaming, which provides all game classifications. The only type of entertainment not available here is live dealer.

The best choice is for Epoca Tragamonedas, or in other words – slot machines. From video to classic and progressive reels, the shelves of the virtual library are packed with all kinds of games with versatile features and reel configurations. Other popular releases are Jurassic Park, Immortal Romance, Hot Ink, Thunderstruck II and Avalon.

Microgaming is also known and appreciated for a big selection of video poker games. Fans of this cohort can choose from 16 variations, including not only the popular Jacks or Better and Deuces Wild, but rarer types as well, such as Alternative Video Poker and Bonus Poker Deluxe.

The table games collection offers several variations of roulette and blackjack, and also features Red Dog, Craps, Texas Hold’em, Three Card Poker, and more. There are also plenty of arcades. Gamers can bet on approximately 50 releases, including scratch cards, lottery such as Keno and Bingo, and vintage arcades.

All games are located in one lobby, and players can search by filters such as Video Poker, Progressive Games, Variety Games, Scratch Cards, Table Games, and Video Slots.