Casino Splendido

 Key Rating: 4.0

Key Rating3.98

Section Ratings:

Ownership and Associations3.97

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses3.31

Countries and Languages2.95

Banking and Payouts4.14

Contacts and Support3.17

Supervising Authorities4.81

Standings at Gambling Portals4.43

Player Experiences2.17

  (United States is not allowed. See the list of 817 casinos accepting United States United States)
 
  • Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €120
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:486
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolver
 
 
Casino Splendido Review — Main Takes
Casino Splendido offers versatile games and services in the best traditions of the renowned 32 Red Plc. group. Its main highlights are:
  • Respected Online
    Major gambling portals give it high ratings and statuses.
  • Well-Known Software
    Games are all from Microgaming – a trustworthy company with a big portfolio.
  • Fast Depositing
    While the selection of deposit methods may seem smaller, it has all the most convenient options available.
  • No Live Dealer
    The library does have up to 500 other games, including arcades, table play and slots. For live action, sister sites can be visited.
  • Fast Payouts
    While the gambling destination reserves up to three days for cash-out, most players get their withdrawals within one day.
 
General Information
Section Rating: 4.0  
 

Main

Affiliate Program
TTR Partners
Licensed in
Year Established
2006 

Associated Casinos

Average rating
4.28
Partner Casino Restrictions
One welcome bonus for the casino group

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, German, Swedish

Targeted Countries

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

Casino Splendido has operated since 2006, and provides a wide array of entertainment, including table games, slots, and arcades. It is licensed and regulated by the United Kingdom Gambling Commission and by the Malta Gaming Authority. It belongs to the 32 Red Plc. company, which has been listed on the London Stock Exchange since 2003.

 

This company manages several brands, including Dash, Roxy Palace, Golden Lounge, NedPlay, and the popular 32Red, among others. All of them are powered by Microgaming, and are known for providing effective support and offering generous bonuses.

 

Content is available in English, German and Swedish. Majority of incoming traffic is from Canada, Georgia, Armenia and Bulgaria, while the biggest share of visits – almost 50% – are from the UK.

 

Instant Flash play, as well download are the two technical options available. The platform’s design is responsive, but Android, iOS, and Windows gadget owners, when accessing the mobile version, will be forwarded to the 32 Red. Both of these places offer a similar set of games.

 

Registered visitors are entitled not only to the big collection of entertainment options and the sign-up bonus, but also to the VIP program, loyalty points and monthly promotions. Experienced gamers will need no more than five minutes to sign up. Newbies to online gambling should not experience any trouble, either, as the registration usually only calls for personal and contact information, preferred currency and e-mail confirmation.

Contacts and Support

General

Current Casino Time20:11 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-770-261-0098

UK+44-800-0518-938

Canada US+1-855-338-1461

Other countries Australia, Netherlands, Norway, Sweden

General email None

Feedback FormLeave Feedback

VIP emailSend an Email

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleMegapixel Entertainment LTD (C42051), Casino Splendido Online Casino,

Street & NumberVilla Seminia, 8, Sir Temi Zammit Avenue

CityTa'Xbiex

CountryMalta

Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

Latestcasinobonuses Not represented

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 4.1  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque N/A

Of that, reversal period2 days

Reported payout time

For this casino Not enough data

For all associated casinos from 1 to 11 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 4 days, best guess 1 days

Non-payment risk 3%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Deposit Max Casino transaction limits for credit cards:maximum of 20 transactions per daycredit/debit cards 

Withdrawal Min Min withdrawal is 20 USD. 

Max cashout details Players who withdraw a sum of money that is 5 times or higher than their total deposits prior to the win will only be able to withdraw their winnings at a sum of up to 4,000 per week 

Deposit Min Min deposit is 20 

Our Take

The minimum deposit is 20 USD or the equivalent in Euros, British pounds, and Australian or Canadian dollars. The selection of payment methods is also not that broad, but it covers the needs of the target audience. Clientele can pay by EcoPayz, Skrill and Neteller e-wallets, Entropay, MasterCard, Maestro, and Visa cards, offline bank transfer or the prepaid Paysafecard. Several other options include Citadel Commerce and InstaDebit, which is convenient for Canadians, and Sofort, appreciated by Germans.

 

Withdrawals also start from a minimum of 20 USD, and can reach up to 4,000 USD per day, or 16,000 USD per month. By online standards, these are not very high limits. The positive thing about cash-outs, though, is that they are fast. While Splendido reserves up to three business days to process financial transactions, in reality, the majority can receive their wins within one day. The estimated non-payment risk is very low – only 3%.

Fees

Player Activity Account inactivity for 900 days may result in fees

Other

Withdrawals Casino not permitted to return funds to your MasterCard and Diners Club International card, so alternative payment method will be used 

 
Web Reputation
Section Rating: 3.3  
 

Player Experience Summary 

  • By class

    Money

    25%

    Support

    50%

    General

    0.01%

    Other

    25%

  • Type

    Negative

    ,37.5%

    Mixed

    12.5%

    Positive

    50%

  • Solved

    No

    40%

    Unknown

    60%

    Yes

    0.01%

  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

It is highly appreciated in the online community. CasinoMeister’s status is “Accredited”, and the portal rates it at eight out of ten. The same ratings are found at AskGamblers, which labels the operator as a “Very Good” one. LCB’s verdict is four out of five.

 

Reviews from members are positive in 38% of cases, and up to 50% of the feedback is caused by problems and complaints. The biggest inconveniences are related to customer support. That being said, up to 40% of issues have been successfully resolved by the support team. As in all of 32Red, a help desk is available 24/7 via live chat, and there is also an e-mail address and phone option. eCOGRA is the supervising authority.

 
Promotions and Bonuses
Section Rating: 3.3  
 
 
Total Bonus:  €120
 
 

Key Facts - Casino Splendido Bonus Review

  • Cashable: Bonuses are cashable if the wagering requirements are completed on time.
  • Game Contribution: Slots and arcades contribute 100%, while table games and video poker count up to 10% towards the rollover requirements.
  • Promotions: Bonuses include the sign-up offer, monthly deals and the loyalty program.
  • Bonus Codes: If claimed, bonuses are added to the account automatically after depositing, without any codes.
 

Play-through Requirement and Bonus Structure

  • Sign-Up Bonus 
  • Cashable
  • 100%
  • 120
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-10%
    Wager: 500xB to Unlimited
    V
    Video Poker
    Contribute: 0-10%
    Wager: 500xB to Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 50xB to Unlimited
First Deposit Welcome Bonus
100%
120
50XB
  Cashable
Slots Wager: 50xB
Table Games Wager: 500xB to Unlimited
Video Poker Wager: 500xB to Unlimited
Arcade and Variety Wager: 50xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take

The wagering requirements for the promotions are hard – 50xB. The time given to wager the offer is 30 days, after which the bonus money is either annulled, if the requirements are not completed, or cashable, if everything is done correctly.

 

Everyone is also entitled to monthly promotions, such as free game availability up to 200 free games, prize pools in tournaments, and random money giveaways on Mondays and Thursdays. Active residents can progress through the VIP program, which has four tiers and a set of solid benefits.

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 67 out of 817 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 576 (Slots: 426, Video Poker: 58, Table Games: 75, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 445
Total445

Mobile Software

Mobile Version Available

Popular Games on Casino Splendido

 

Our Take

As has been already mentioned, the library is powered by Microgaming. While there is no live feature, all other games – over 450 of them – are represented in all types. Among the slots are such favorites as Immortal Romance, Break da Bank, and Mega Moolah. New releases are added to the collection on a regular basis.

 

Clients who prefer video poker are among the regular Microgaming-powered users, as this software provides up to 16 classifications of this game, including not only Jacks or Better and Deuces Wild, but less popular variations as well.

 

Table games allow to bet on blackjack and roulette, including Vegas Strip and Super Fun 21 Blackjack, as well as Premier and French Roulette.

 

The arcade library is also quite big. Among 50 options, there are scratch cards and lotteries, including bingo and keno. Customers can also play vintage arcades.

 

Independent audits state that the average RTP for Splendido online is 96%. The complete collection of games is offered in the download version. There are various categories in the game lobby, such as slots, roulette, blackjack, jackpot, high-limit and poker games.