Challenge Casino

 Key Rating: 3.5

Key Rating3.53

Section Ratings:

Ownership and Associations4.12

Software Providers0.99

Games and House Advantage5

Promotions and Bonuses3.23

Countries and Languages3.32

Banking and Payouts3.78

Contacts and Support4.42

Supervising Authorities3.94

Standings at Gambling Portals4.55

Player Experiences4.88

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 25%
    €800
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:431
    Table Games:18
    Video Poker:16
    Arcade and Variety:4
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
 
 
Challenge Casino Review — Main Takes
Being one of the oldest casinos in the Rewards Group, and also one of the oldest online venues, Challenge has the following characteristics:
  • No Mobile Assistance
    A mobile version is not available, but owners of mobile phones can take advantage of other network options, as all use the same software.
  • Two Gaming Modes
    There is still a download software, and certain games are also available online in the instant play mode.
  • Single Software Developer-Powered Library
    All content is from the Microgaming software developer.
  • Choice of Entertainment
    All types of games are available, and all of them are represented well in their categories.
  • Convenient Depositing
    Due to the extensive selection of banking options, there are many ways to add money to your account.
  • Quality Services
    More than 60% of customers are satisfied with the services they received.
 
General Information
Section Rating: 4.2  
 

Main

Associated Companies
Owned by Casino Rewards
(Apollo Entertainment Limited)
Affiliate Program
Rewards Affiliates  
Licensed in
Year Established
1999 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Danish, German

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Challenge Casino online has provided classic services since 1999 under the gaming license issued by the Kahnawake Gaming Commission. The owner is the Casino Rewards group, which has a portfolio of 29 other titles, making it one of the biggest online network in the industry. The list of sister sites includes, but is not limited to, Virtual City, Yukon Gold, Villento, Lucky Emperor and Vegas Country.

All services are provided in several languages, including Danish, English and German. This brand is primarily visited by gamblers from India, Germany, and Azerbaijan.

Regardless of the country of origin, all accepted users can either try the download software or the Flash version. A mobile mode is not available, but several associated websites can be used to play from portable devices, since all of them are powered by Microgaming.

While the selection of bonuses may differ, there is an obvious benefit of having an account in several titles of the Rewards Group. The company unites all of its participants through a shared loyalty points program, and wagering simultaneously in several places results in the quick accumulation of points – and even more benefits.

In order to enable the play now option, players need to register either while downloading and installing the software, or they can do so online.

Contacts and Support

General

Current Casino Time09:03 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-888-942-7466

UK+44-800-917-1545

Canada US+1-866-312-7466

Other countries Denmark, Germany

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Kahnawake

License Name Kahnawá:ke Gaming Commission

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 3.8  
 

Payout Times

Advertised payout time

To e-wallets  from 3 to 3 Business days

By cheque from 5 to 23 Business days

Of that, reversal period 2 days

Reported payout time

For this casino from 1 to 5 days, median is 3 days

For all associated casinos from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 3 days

Non-payment risk  1%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD 

Max cashout details Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week 

Our Take

All deposits should be done in the major currency trio, which is Euros, US dollars or British pounds, or in the two other currencies accepted by the cashier – Canadian and Australian dollars.

Ways to deposit money include a standard selection of cards, e-wallets, and prepaid vouchers, as well as offline bank transfer, and such payment systems as Citadel Commerce, iDebit, Trustly, and services designed specifically for gamblers from the USA, Canada, Australia, Austria, the Netherlands, Germany, Portugal, Scandinavia and Poland. Bank checks are also available for withdrawal.

During a single financial transaction, winners cannot request more than 4,000 Euros, and the monthly limit is 16,000 Euros. The estimated non-payment risk is low – only 1%, while the time of cash out may extend up to three business days, which is the standard payout time for all operators of the Rewards Group.

Fees

Player Activity Account inactivity for 90 days may result in fees

Withdrawal Fees  Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT 

Other

Withdrawals Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days 

 
Web Reputation
Section Rating: 4.7  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Gambling portals have mixed reviews regarding this place to bet and win. The evaluation from CL features the status “Great”, and the portal’s rating is four out of five. The same assessment can be found at LCB. Whereas the POGG Rating puts Challenge on the warning list, AskGamblers rates it with a high eight out of ten.

As for real reviews from registered members, about 85% of them are positive. People are generally satisfied with the work of the help desk, and the good game selection from a reputable software developer. Only 8% of the responses are complaints, primarily caused by slow payouts and a lack of diversity in bonuses.

If problems or questions emerge, everyone can either address the support staff via 24/7 live chat, e-mail and phone, or escalate conflicts to the supervising authority, which is eCOGRA.

 
Promotions and Bonuses
Section Rating: 3.2  
 
 
*Total Bonus:  €1000
 
 

Key Facts - Challenge Casino Bonus Review

  • Bonus Codes: Codes are not required, and all bonuses are added automatically after the deposit is made.
  • Game Contribution: The highest contribution – 100% - is from slot machines and arcade games. Table games count from 2% to 50% towards the wagering requirements, and video poker contributes up to 10%.
  • Cashable: Bonuses can be cashed out upon the completion of rollover terms.
  • Wagering Requirements: Bonuses must be played through 60x.
 

Play-through Requirement and Bonus Structure

  • 25% Match Bonus  
  • Cashable
  • 25%
  • 800
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • 50% Match Bonus  
  • Cashable
  • 50%
  • 150
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • 100% Match Bonus  
  • Cashable
  • 100%
  • 50
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB

Our Take

The selection of offers is not large. Loyalty points, friend referral bonuses and a sign-up offer are among the standard promotions. The welcome bonus is a massive package for up to 1,000 Euros on the first deposits. Deals must be wagered 60x before they can be cashed out.

 
Games and Software
Section Rating: 3.0  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 890 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 582 (Slots: 431, Video Poker: 58, Table Games: 76, Arcade and Variety: 17)

Mobile Software

Mobile Version Not Available

Popular Games on Challenge Casino

 

Our Take

Users can count on a diverse library of up to 500 releases from Microgaming. There are many slots, including the iconic video titles Immortal Romance, Avalon, and Thunderstruck, the unbeatable leader of all progressive jackpots Mega Moolah, and plenty of classic reels.

The software is also among the first ones when it comes to producing video poker games, and players will find 16 variations in the library, including the popular Jacks or Better and even rarer variations.

Among arcades, there are Bingo, Keno, Scratch Cards, and Vintage arcade games. The collection of table play is also decent. There are plenty of variations of roulette, such as American, French, and European, and many types of blackjack, as well as other table games.

The lobby is standard, and everyone can search under such categories as Video Slots, Scratch Cards, Table Play, Video Poker, Variety and Progressive.