Dendera Casino

 Key Rating: 2.9

Key Rating2.90

Section Ratings:

Ownership and Associations3.23

Software Providers3.4

Games and House Advantage1.82

Promotions and Bonuses4.17

Countries and Languages3.07

Banking and Payouts3.23

Contacts and Support2.95

Supervising Authorities1.4

Standings at Gambling Portals2.16

Player Experiences0.4

 
  • Software
  • US Friendly
    Players residing in United States are accepted. English version is available.
  • 200%
    €300
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:107
    Table Games:15
    Video Poker:7
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • No Disput Resolver
Dendera Casino IS NOT RECOMMENDED
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    • Slots:187
      Table Games:15
      Video Poker:15
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      Game Variety
    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
    • Supported
    • Live Dealers
      Live dealer games available. Click the icon to play.
    • Supervised
      This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

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    • Slots:194
      Table Games:15
      Video Poker:14
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      Estimated payout time is 5 days. Click the icon for more details.
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      Live dealer games available. Click the icon to play.
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    • Slots:30
      Table Games:15
      Video Poker:3
      Arcade and Variety:8
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    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
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    • Slots:139
      Table Games:15
      Video Poker:7
      Arcade and Variety:8
      Game Variety
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      Estimated payout time is 7 days. Click the icon for more details.
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    • Live Dealers
      Live dealer games available. Click the icon to play.
    • Supervised
      This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
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    • Slots:126
      Table Games:15
      Video Poker:7
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      Game Variety
    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
    • Supported
    • No Live
      Live dealer games are not available. Click the icon for more details.
    • Supervised
      This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
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Dendera Casino Review — Main Takes
Golden letters across ancient pyramids, a modern design, and generous promotion offers—this is the picture that every new visitor sees when they visit the Dendera online casino. While this picture initially looks appealing, numerous issues within the brand remain unresolved:
  • QUESTIONABLE OWNER
    Dendera is owned by a group that already has a track record of bad publicity. This same group also owns Fiz—a gaming site with a record-breaking number of complaints.
  • LIMITED GAME SELECTION
    Users may count on only slightly over 100 games when it comes to the selection of entertainment. The library is powered by Rival, and there is no live dealer.
  • NEGATIVE OVERALL EXPERIENCES
    Almost all customers—over 90% of them—leave negative feedback about the services they received. Up to 55% of the problems are caused by money questions.
  • BLACKLISTED AT PORTALS
    Reputable gambling portals either place the reviewed operator on the Warning list or label it Not Recommended.
  • HIGH NON-PAYMENT RISKS
    The non-payment risk is 57%, which is above the average limit.
 
General Information
Section Rating: 2.5  
 

Main

Owner
Affiliate Program
No Affiliate
Licensed in
Year Established
2009 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French

Targeted Countries

Country Limitations for United States

No restrictions specified

Our Take

Dendera launched in 2009. It is licensed and regulated by the government of Curacao. It is currently operated by HoneyDew Trading Ltd., but used to be managed by CyberRock Entertainment N.V.—a questionable company that doesn’t provide much information about itself. It also manages Fiz, which is known as a non-reliable location that violates all agreements between the gamer and the casino.

Those of our readers who feel alarmed by these facts but are still interested in playing releases by Rival may turn to entertainment provided by a reputable owner such as Decmedia at either Slots Capital or DesertNights. These two do not have negative statuses at gambling portals, and their ratings are high. They offer games by several software providers, and Rival is among them.

The countries that contribute the most to the Dendera traffic are the UK as well as Romania, Turkey, and the Netherlands. As alternatives, residents from United Kingdom may visit these gaming destinations, clients from the Netherlands should check this list, more Turkey-targeted titles are located here, and places to bet and win accepting Romania are listed here.

Dendera offers two languages, English and French, and a broader selection for games: Dutch, English, French, Italian, Spanish, and Portuguese.

Entertainment is available both for instant play and in a download mode. There is a responsive design for those entering the lobby from portable devices, but no specially designed mobile apps are available. Gamblers preferring to play from smartphones and tablets may take advantage of the mobile adaptation.

The website is designed in a colorful and appealing way, and it incorporates convenient navigation. The home page consists of information about bonuses, basic facts about the services and Rival, a list of free games, and a detailed, step-by-step guide on how to download the software.

Anyone still wanting to play at Dendera may click the “Instant Play” button and then proceed to the “Register” option. The process is standard; it will require basic information and can be completed within 5 to 10 minutes.

Contacts and Support

General

Current Casino TimeUnknown

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleSilverstone Overseas LTD

Street & Number3 Greencroft Rd, County Durham,

CityConsett

CountryUnited Kingdom

Post CodeDH8 7DU

Complaints Handling Procedure

ProcedureNot specified

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Not represented

Askgamblers Representative

Latestcasinobonuses Not represented

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 3.2  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque from 7 to 13 Business days

Of that, reversal period Unknown

Reported payout time

For this casino from 2 to 2 days, median is 2 days

For all associated casinos from 2 to 2 days, median is 2 days

KeyToCasino estimated payout time 

To e-wallets from 2 to 6 days, best guess 3 days

Non-payment risk  Not enough data

Limits

Max cashout one time 4000

Max cashout monthly 16000

Max cashout details Max withdrawal is 4000 USD per week 

Our Take

The cashier does not offer a large selection of depositing methods. Clientele may choose between credit and debit cards like Visa, MasterCard, and Maestro; e-wallets Skrill, Neteller, and Ecopayz; the prepaid Paysafecard; and Usemyfunds bank transfer method. Wire transfer and checks are among the withdrawal options as well.

Payments are accepted in USD, EUR, GBP, and ZAR. Deposited money has to be played through at least once to avoid fees.

The advertised payout time is three days for e-wallets and two weeks for checks. However, winners report that they may wait for money anywhere from two to 39 days, with an average expectance time of six days. The estimated non-payment risk is a very high 57%.

The maximum one-time withdrawal is 4,000 USD, and monthly limits are set at 16,000 USD. If the amount requested for cash-out is lower than 250 USD, a fee of 45 USD will be applied.

Fees

Player Activity Deposit must be played through the 1 times to avoid unspecified fee

Withdrawal Fees A fee of $45 applicable to withdrawal is less than $250 

Other

 
Web Reputation
Section Rating: 1.3  
 

Player Experience Summary 

  • By class

    Money

    53.85%

    Support

    15.38%

    General

    30.77%

    Other

    0.01%

  • Type

    Negative

    ,7.69%

    Mixed

    0.01%

    Positive

    92.31%

  • Solved

    No

    0.01%

    Unknown

    25%

    Yes

    75%

  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 13 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot recommended
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

Reviews at gambling portals are mostly negative. While Askgamblers rates it with an average rating, LCB sends it to the Warning List, and CasinoMeister labels it with the Not Recommended status.

Over 92% of feedback is negative, and 75% of the submitted problems remain unsolved. In a full 55%, these problems are payout issues, while 15% of the complaints are regarding support.

The help desk offers live chat only for registered players and e-mail as a second option. No phone numbers are available. The same can be said about non-biased third parties to regulate disputes.

 
Promotions and Bonuses
Section Rating: 4.2  
 
 
*Total Bonus:  €2110
 
 

Key Facts - Dendera Casino Bonus Review

  • No Deposit Bonus: A no deposit bonus may be one of the options for new accounts. It can be claimed online when the real money account is created.
  • Bonus Codes: The redemption procedure for a welcome offer is to claim one online before depositing. No special bonus codes are needed.
  • Game Contribution: Slots and arcade games under different circumstances contribute from 0% to 100% to wagering requirements and have to be wagered from 20xBD to 35xBD or to unlimited. Table games and video poker do not contribute at all.
  • Cashable: Bonuses are non-cashable.
 

Play-through Requirement and Bonus Structure

  • No Deposit Bonus

  • Bonus Code
  • No Deposit Bonus 
  • Non-Cashable
  • N/A
  • 10
  • 50XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 50xB to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 50xB to Unlimited
No Deposit Bonus
N/A
10
50XB
  Non-Cashable
Slots Wager: 50xB to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 50xB to Unlimited
No bonus code required.
Redemption Procedure: Claiming online before deposit
  • Sign Up Bonus 1 
  • Non-Cashable
  • 100%
  • 300
  • 20XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
First Deposit Welcome Bonus
100%
300
20XBD
  Non-Cashable
Slots Wager: 20xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 20xBD to Unlimited
No bonus code required.
Redemption Procedure: Claiming online before deposit
  • Sign Up Bonus 2 
  • Non-Cashable
  • 200%
  • 300
  • 25XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 25xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 25xBD to Unlimited
Second Deposit Welcome Bonus
200%
300
25XBD
  Non-Cashable
Slots Wager: 25xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 25xBD to Unlimited
No bonus code required.
Redemption Procedure: Claiming online before deposit
  • Sign Up Bonus 3 
  • Non-Cashable
  • 300%
  • 1500
  • 30XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 30xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xBD
Third Deposit Welcome Bonus
300%
1500
30XBD
  Non-Cashable
Slots Wager: 30xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 30xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit

Our Take

Among the possible offers are no-deposit bonuses, as well as the welcome deals. The welcome package covers the first three bonuses.

 
Games and Software
Section Rating: 2.6  
 

Downloadable Software

Provider Rival
Popularity 4 (used by 42 out of 921 casinos)
Game Speed  Medium (BlackJack Unknown, Roulette Unknown, Videoslots 1 spm)
PC Performance  Light (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 138 (Slots: 107, Video Poker: 7, Table Games: 9, Arcade and Variety: 15)

Instant-Play Software

ProvidersTotal
Rival Rival 134
Total134

Mobile Software

Mobile Version Available

Popular Games on Dendera Casino

 

Our Take

The list of entertainment consists of up to 150 games, which is not much when compared to other platforms across the industry. All releases are from one software provider—Rival—and there is no live dealer.

Games are of all types. The smallest selection is for arcades—fans of this cohort will find only eight of them. Table games are also represented by only four options – Craps, blackjack, roulette, and Let It Ride table poker. Video poker games are not supplied in the instant version.

Game lobby is categorized by:

  • Featured games.

  • Video slots, with sub-filters for video slots, three-reel slots, progressive slots, i-slots, and 3D slots.

  • Table games.

  • Specialty games.

  • Bingo.

  • Progressives

Not Recommended