Euro Palace Casino

 Key Rating: 3.9

Key Rating3.91

Section Ratings:

Ownership and Associations3.7

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses4.46

Countries and Languages4.03

Banking and Payouts4.4

Contacts and Support3.21

Supervising Authorities4.96

Standings at Gambling Portals4.72

Player Experiences4.18

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €200
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:454
    Table Games:17
    Video Poker:16
    Arcade and Variety:30
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolver
 
 
Euro Palace Casino Review — Main Takes
Euro Palace Casino belongs to a reputable e-gaming managing group. It has a high evaluation at gambling portals, and most of the online feedback is positive. Among its important technical and service aspects this review covers:
  • Flexible Depositing
    This cashier offers a big selection of depositing methods, from cards, e-wallets, and prepaid internationally accepted vouchers to local systems that are convenient for Hungary, Poland, Scandinavia, Portugal, and other countries.
  • Adapted Content
    There are up to eight separate subdomains with language versions for French, Spanish, Greek, and Finnish customers as well as for several other countries.
  • Mobile and Adaptive
    Owners of iOS-based devices can take advantage of the mobile app, while those playing from other types of portable devices have instant play via adaptive design at their disposal.
  • Multiple Currencies
    Deposits are accepted in over 20 different currencies—from major ones like USD and EUR to a few local Asian, African, and Latin American ones.
  • Trusted Software
    All entertainment is powered by Microgaming, one of the most reputable software developers.
  • Game Mode Choice
    Content can be either downloaded and installed to the computer or launched in the Flash mode for instant play.
 
General Information
Section Rating: 4.0  
 

Main

Associated Companies
Affiliate Program
Licensed in
Year Established
2010 

Associated Casinos

Average rating
4.01
Partner Casino Restrictions
Two welcome bonuses per customer per 7 days in the casino group

Additional Betting Options

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Euro Palace Casino was launched in 2010. It is licensed and regulated by the Malta Gaming Authority, and offers all types of games, live dealer, and a bingo room. Among the associated titles are Platinum Play, Red Flush, Royal Vegas, All Jackpots, and several others.

The owner is the award-winning Fortune Lounge Group. Founded the same year as Euro Palace, this company partners with Microgaming when launching gaming locations, and currently runs quite a successful and big network of online entertainment. It also provides access to bingo and poker to the gambling community. Most of the company’s products are certified by eCOGRA.

All content at the reviewed website is adapted to multiple European languages and has separate subdomains: EL for Greece, NO for Norway, FI for Finland, SE for Sweden, FR for France, IT for Italy, ES for Spain, PT for Portugal, and DE for Germany. The countries that contribute the most to the traffic are Germany, Australia, Israel, Romania, and South Africa.

Clients can choose between download or flash for instant play from the browser. The desktop version also features adaptive design that is convenient for those launching the mobile version on portable devices. Owners of iOS gadgets can download the app at the App Store.

The brand features a modern one-page design with a summary of the promotions, games, useful shortcuts, main information, and the sign up button, all located at the home page.

To be able to enjoy the entertainment not only for fun but to actually start winning real money, every newbie has to complete a fast and simple register form. The first step of the registration process will require a nickname, e-mail, country, and password, and the second step will require the player to submit personal information, country of residence, address, and preferred currency. This is also the time and place to claim the sign up bonus.

Contacts and Support

General

Current Casino Time23:13 (UTC+2)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-866-745-2416

UK

Canada US+1-866-745-2416

Other countries Algeria, Argentina, Australia, Austria, Brazil, Chile, Cyprus, Denmark, Finland, Germany, Greece, Hong Kong, Italy, Japan, Malaysia, Mauritius, Mexico, Namibia, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal, Singapore, Sweden, Switzerland, Thailand

General email None

Feedback FormLeave Feedback

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleDigimedia Ltd

Street & NumberVilla Seminia 8, Sir Temi Zammit Avenue

CityTa' Xbiex

CountryMalta

Post CodeXBX1011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Malta

License Name The Lotteries and Gaming Authority

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB  + Representative

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 4.4  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque from 7 to 18 Business days

Of that, reversal period 1 days

Reported payout time

For this casino from 1 to 20 days, median is 5 days

For all associated casinos from 1 to 53 days, median is 4 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 16 days, best guess 4 days

Non-payment risk  9%

Limits

Max cashout one time 5000

Max cashout monthly 20000

Withdrawal Min The minimum withdrawal by check is 30 USD/GBP/EUR , by others methods is  50 USD/GBP/EUR 

Max cashout details Maximum cashout weekly is 5000 if amount exceed five time of player's lifetime deposits across all EuroPalace casinos, exept all progressive wins 

Our Take

The cashier offers a truly big selection of deposit methods. For starters, there are the standard cards—Visa, Maestro, MasterCard, and Entropay—as well as e-wallets such as Ecopayz, EZIPay, Neteller, and Skrill. Clientele from Russia can pay via Moneta.ru and Webmoney, and players from Mexico are free to use ToditoCash.

There are also such prepaid cards as Paysafecard, which is accepted worldwide, and local options that include Pago Efectivo for Mexico, Baloto for Colombia, and Abaqoos for Hungary. Other national payment methods feature such bank transfer options as Polish Przelewy 24, German Sofort and GiroPay, Scandinavian Euteller and Trustly, Australian POLi, Portuguese Multibanco, Czech EKonto, Estonian UNet, Brazilian Lobanet and Boleto, Austrian EPS, and iDeal for the Netherlands. In addition, the cashier accepts payments via UseMyFunds, ENVOY, iDebit, and Citadel Commerce. Bank checks can also be used for Euro Palace withdrawal.

The selection of accepted currencies is impressive as well. Everyone can deposit in American, Australian, New Zealand, and Canadian dollar; Euro; British pound, Argentinian peso; Brazilian real; Botswana pula, Swiss franc; Danish, Swedish, and Norwegian krona; Hong Kong dollar; Japanese yen; Mexican peso; Nigerian naira; Russian ruble; and a few other currencies.

The minimum withdrawal is 30 USD by check and 50 USD for other methods. Monthly withdrawal limits are low at only 20,000 USD, and no one can request more than 5,000 USD per one-time cash-out. The advertised payout time is from two to three days to e-wallets and from seven to eighteen days by check. Statistically, the estimated non-payment risk is low at about 8%.

Fees

Player Activity Account inactivity for 180 days may result in fees

Other

 
Web Reputation
Section Rating: 4.5  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGreat
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Euro Palace is evaluated very highly by online gambling portals. By the time this publication was being written, this operator gained accreditation at CasinoMeister with ratings reaching eight out of ten. Askgamblers labelled it “Very Good” and also rates it eight out of ten. Evaluation at LCB was four out of five. The only portal evaluating this gaming destination poorly was the POGG Rating, which published a ranking of four out of ten.

Reviews from players are 60% positive. Only 25% of feedback is negative, and 65% of complaints are caused by money issues. Help desk support, which is available via online chat and through their contact number, manages to solve only 33% of submitted complaints. In 40% of the cases, users receive their payouts within three days, but 50% have to wait from four to nine days.

Issues that fail to be resolved by the representatives can be taken to the supervising authority, which in this case is eCOGRA.

 
Promotions and Bonuses
Section Rating: 4.5  
 
 
*Total Bonus:  €600
 
 

Key Facts - Euro Palace Casino Bonus Review

  • Bonus Codes: A promotion code is required only for the special bonus and can be copied from the chart above. All other offers are available automatically after depositing.
  • Game Contribution: Slot machines and arcades count from 10% to 100% toward the wagering requirements. Table games contribute from 2% to 20%, and video poker only contributes from 2% to 10%.
  • Wagering Requirements: The bonus has to be wagered from 40x to 400x on slots and arcade games, from 200x to 2000x on table games, and from 400x to 2000x on video poker.
  • Cashable: Offers are cashable upon completion of the wagering requirements.
 

Play-through Requirement and Bonus Structure

  • First Deposit Bonus 
  • Cashable
  • 100%
  • 200
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 2-20%
    Wager: 200xB to 2000xB
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 10-100%
    Wager: 40xB to 400xB
  • 2nd Deposit 
  • Cashable
  • 100%
  • 200
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 2-20%
    Wager: 200xB to 2000xB
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 10-100%
    Wager: 40xB to 400xB
  • Third deposit 
  • Cashable
  • 100%
  • 200
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 2-20%
    Wager: 200xB to 2000xB
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 10-100%
    Wager: 40xB to 400xB

Our Take

The list of possible promotions includes sign-up bonuses and free spins. The sign-up bonus is a package covering cash and spins. The funds are distributed among the first three deposits. Wagering requirements are 40xB.

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 891 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 575 (Slots: 419, Video Poker: 58, Table Games: 81, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 350
Total350

Mobile Software

Mobile Version Available

Popular Games on Euro Palace Casino

 

Our Take

There are up to 600 games of all types. Visitors will find about 15 variations of video poker and plenty of table and arcade games, including scratch cards, keno, and classic arcades. All content, including live dealer, is provided by Microgaming.

Entertainment is organized in a way that is typical for most Microgaming-powered platforms. There is one lobby with the following subcategories:

  • Casual games like Keno, Spingo, Pharaoh Bingo, and other releases.

  • Live dealer, where baccarat, roulette, and blackjack are hosted.

  • Progressive, where hunters for big wins can visit legendary Egyptian lands with the Treasure Nile slot, look for Aztec gold in the Tunzamunni game, enjoy Fruit Fiesta, and play several other progressive reeled machines.

  • Scratch cards.

  • Slots, including arcade slots, reel slots, and video slots. Here, money can be won while travelling the jungle forests in the Tarzan slot, escaping dinosaurs in the terrifying Jurassic Park, digging into the details of the dramatic story behind the Immortal Romance, and even more.

  • Table games, such as baccarat, blackjack, table poker, and roulette.

  • Video poker, featuring a variety of options like Jacks or Better, Tens or Better, Aces & Faces, Joker Poker, All Aces Poker, and others.