EuroGrand Casino

 Key Rating: 3.7

Key Rating3.70

Section Ratings:

Ownership and Associations4.56

Software Providers4.36

Games and House Advantage3.45

Promotions and Bonuses2.8

Countries and Languages4.03

Banking and Payouts3.88

Contacts and Support3.84

Supervising Authorities3.14

Standings at Gambling Portals3.31

Player Experiences3

  (United States: Virginia is not allowed. See the list of 148 casinos accepting United States: Virginia United States: Virginia)
 
  • + 2 Other Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.
    New customers only and Opt in is required. 1st deposit only. Bonus expires 7 days from issue. Min £20 deposit. Max Bonus £100. 35x Wagering. Max redeemable £2,000. Player, country, currency, game restrictions and terms apply.

  • Slots:188
    Table Games:15
    Video Poker:8
    Arcade and Variety:26
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolverRemote Gambling Association
 
 
EuroGrand Casino Review — Main Takes
EuroGrand Online can be considered one of the virtual casinos with the longest history of providing services online. More than ten years of experience can be summarized in the following details:
  • Flexible Gaming Modes
    Players can select among the downloadable software and instant play options from the browser.
  • Mobile Services
    Apps for iOS and Android, as well as the standard mobile version, are available.
  • Language Diversity
    Among the ten available languages, there are German, French and Swedish.
  • Convenient Depositing
    Due to a broad selection of international and local deposit methods and systems, adding funds to your account is a simple process.
  • Reputable Software
    Games are provided by Playtech and a few other trustworthy developers.
  • Good Game Choice
    Regardless of preference in game classification, each user will be able to find suitable entertainment to bet on.
 
General Information
Section Rating: 3.9  
 

Main

Associated Companies
Operated by WHG (International) Limited
(WHG Trading Limited)
Affiliate Program
Affiliates United  
Licensed in
Gibraltar, United Kingdom
Year Established
2006 

Associated Casinos

Average rating
3.95
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

EuroGrand Casino was founded in 2006 and belongs to WHG (International) Limited. This company is listed on the London Stock Exchange. It provides services worldwide, employs more than 15,000 professionals, and stands behind such popular operators as William Hill Online, 21 Nova and various others.

 

The platform holds licenses from the United Kingdom Gambling Commission and the government of Gibraltar. It provides multi-language content with versions available in English, French, German, Japanese, Polish, Russian, Spanish, Czech and Swedish. Among the most frequent customers are visitors from Germany, Israel, Malta, Poland and the Netherlands.

 

A download is available alongside the instant play mode, which provides around 350 games. Software for installation is brought to players by Playtech. In addition to this choice of gaming modes, there is also the mobile adaptation. Owners of Android and iOS devices can download apps from stores, while users of other platforms can launch the adjusted version of the Euro Grand on their mobile browsers.

 

Registration is fast, and only three brief steps stand between new customers and a huge range of bonuses, games and opportunities to win!

Contacts and Support

General

Current Casino Time14:25 (UTC+0)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International+44-203-667-8916

UK+44-800-014-9451

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleWilliam Hill

Street & Number6/1 Waterport Place

CityGibraltar

CountryGibraltar

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister Representative

Askgamblers Representative

Other

Facebook Inactive Page

 
Banking and Payouts
Section Rating: 3.9  
 

Payout Times

Advertised payout time

To e-wallets  from 5 to 6 Business days

By cheque N/A

Of that, reversal period 4 days

Reported payout time

For this casino from 2 to 14 days, median is 5 days

For all associated casinos from 1 to 35 days, median is 4 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 13 days, best guess 4 days

Non-payment risk  4%

Limits

Max cashout one time 10000

Max cashout monthly Unlimited

Withdrawal Min The minimum withdrawal amount for Bank Draft Express is 100 EUR/USD , for Wire Transfer is 500 USD 

Max cashout details Withdrawals will be processed up to a maximum of £10,000 at one time 

Our Take

The minimum deposit limit is GBP 10. Among other accepted currencies are U.S. and Canadian dollars, Euros, Swiss francs and Swedish krona.

 

While the currency selection is limited, the situation with deposit methods is completely the opposite. There are a variety of e-wallets, cards, payment systems and prepaid vouchers that can be used. Among them, there are not only internationally accepted ones, but also local systems. Thus, players from Germany can use GiroPay and Sofort, while residents of the Netherlands are offered iDeal. Portuguese gamers can utilize Multibanco, and Slovakian gamers can use Sporopay. There is InstaDebit for gamblers from Canada, eKonto for clientele from Czech Republic, Teleingreso for Spanish users, and POLi for Australians. Austrian, Polish, Scandinavian and Baltic visitors will also be able to use some of their local payment systems.

 

As for prepaid cards and e-wallets, there is AstroPay for Latin America, Neosuf for France, Abaqoos for Hungary, and a range of e-wallets for Russia.

 

The withdrawal limit for single transactions is GBP 10,000. Monthly payouts are unlimited. The brand advertises five business days as the maximum cash-out time.

Fees

Player Activity Account inactivity for 180 days may result in fees

Withdrawal Fees Courier fee for Bank Draft Express is 89 USD 

Other

 
Web Reputation
Section Rating: 3.2  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusNot recommended
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

Reviews from registered customers are mixed. Some are not happy about slow payouts and support services. On the other hand, the quality of the website’s navigation and the convenient mobile version are among definite pluses pointed out by other commenters.

 

As for gambling portals, the review from AskGamblers and The POGG Rating features a rating of 7 out of 10, while LCB gives it 4 out of 5.

 

Every player can contact the help desk by phone, e-mail, or 24/7 live chat, or they can escalate major conflicts to the supervising authority, which is Licensor.

 
Promotions and Bonuses
Section Rating: 2.8  
 
 
*Total Bonus:  €100
 
 

Key Facts - EuroGrand Casino Bonus Review

  • Bonus Offers: Welcome deals and extra spins are among traditional promotions.
  • Game Contribution: Slot machines and arcades contribute 100%, table games count anywhere from 5% to 100% towards the wagering requirements, and video poker contributes 20%.
  • Cashable: The majority of bonuses, except for Welcome ones, are cashable.
  • Bonus Codes: Promo codes are not required, and all promotions should be claimed online after depositing.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • 100
  • 35XB
  • S
    Slots
    Contribute: 100%
    Wager: 35xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
  • *New customers only and Opt in is required. 1st deposit only. Bonus expires 7 days from issue. Min £20 deposit. Max Bonus £100. 35x Wagering. Max redeemable £2,000. Player, country, currency, game restrictions and terms apply.

Our Take

Regular players and high rollers are offered two different sets of bonuses. Those who prefer to play without high financial risks can claim the standard package on their first few deposits, complemented with extra spins. 

Rollover requirements are the same as in the regular bonus offer.

The list of e-wallets and cards eligible for the promotion is available on the website.

 
Games and Software
Section Rating: 3.9  
 

Downloadable Software

Provider Playtech
Popularity 1 (used by 47 out of 890 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 26 spm, Videoslots 20 spm)
PC Performance  Heavy (CPU 20%, Ram 500MB, HDD 3500MB)
Number of games 246 (Slots: 134, Video Poker: 16, Table Games: 38, Arcade and Variety: 58)

Instant-Play Software

ProvidersTotal
Playtech Playtech 235
Ash Gaming Ash Gaming 7
Virtue Fusion Virtue Fusion 3
Show all Providers
Total245

Mobile Software

Mobile Version Available

Popular Games on EuroGrand Casino

 

Our Take

The game library consists of up to 350 games, most of which are provided by Playtech, but there are also releases by Ash Gaming, which is Playtech’s division, and by Virtue Fusion. All content is located in one lobby and filtered by Blackjack Games, Roulette Games, Slots Games, Video Pokers, Arcade Games, Scratch Card Games, Progressive Games and Card and Table Games.

 

Slot machines offer a diversity of classic and video options. The section of progressive jackpots contains not only Playtech’s slot hits like the Age of the Gods trilogy, but also such games as Diamond Valley, Queen of Pyramids and GoldRally 8Line.

 

The Roulette selection is represented by European, American, Pro, Premium, 3D and Live variations. The blackjack collection is also decent, with such types as Surrender, Classic, Switch, Pontoon and Live. Among other table games, there are Hold’em, Baccarat and its live version, Craps, Sic Bo, and table poker.

 

Arcades include Keno, Dice, Scratch cards and Bingo, and the video poker selection features a variety of players’ favorite types.