Gala Casino

 Key Rating: 4.2

Key Rating4.19

Section Ratings:

Ownership and Associations4.96

Software Providers4.34

Games and House Advantage4.63

Promotions and Bonuses3.29

Countries and Languages1.5

Banking and Payouts4.08

Contacts and Support4.61

Supervising Authorities4.11

Standings at Gambling Portals4.35

Player Experiences3.9

  (United States is not allowed. See the list of 817 casinos accepting United States United States)
 
  • + 24 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    £400
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:354
    Table Games:15
    Video Poker:8
    Arcade and Variety:8
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolverRemote Gambling Association
 
 
Gala Casino Review — Main Takes
Gala Casino belongs to one of Britain’s most powerful and reputable casino groups. This operator has over a decade of successful experience online, bringing players in the UK and other countries such services as the following:
  • Big Choice of Entertainment
    At Gala Casino, online players will find games, slots, poker and bingo rooms, and live casino.
  • Selection of Welcome Offers
    Gala Casino promotions offer three different welcome bonuses for slots, roulette, and blackjack, and they all cover the first three deposits.
  • Mobile Compatibility
    With the Gala Casino app, a mobile version, and a responsive design when playing from portable devices, players will have a problem-free experience.
  • High Payout Limits
    At Gala Casino, there are no one-time and monthly withdrawal limits.
  • Helpful Support
    More than half of all players’ feedback is positive, with customers often mentioning fast payouts and the quick response of the help desk.
  • Big Selection of Developers
    Players will have a choice of games created by over 20 different software developers, including both leaders of the industry, like Playtech and Net Entertainment, and niche providers.
 
General Information
Section Rating: 4.6  
 

Main

Owner Ladbrokes Coral Group plc
(Gala Coral Group Limited)
Affiliate Program
Gala Partners  
Licensed in
Gibraltar, United Kingdom
Year Established
2003 

Associated Casinos

Average rating
3.75
Partner Casino Restrictions
No restrictions

Additional Betting Options

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

 

Gala Casino was launched in 2003. It is licensed and regulated by the United Kingdom Gambling Commission and by the government of Gibraltar. Among the brand’s associated casinos are Coral and Eurobet operators. The casino is owned by Gala Coral Group Limited, which is a collaboration of two of Britain’s oldest and most reputable brands.

 

The Coral Company has been in existence since 1961, when its founder, Joe Coral, opened his first betting office. The Gala Bingo Company has been on the market since 1991. In 2008 these two brands merged, creating one of Britain’s most powerful bookmaker and bingo operators. In 2015 the company merged with another famous brand, Ladbrokes, creating Ladbrokes Coral. There are now over 130 Gala Bingo clubs and up to 2,000 betting shops in the United Kingdom. Most of the resources have been moved from London, Nottingham, and Stratford to Gibraltar.

 

Gala casino online offers slots, poker download software, casino games, bingo, and Macau games. The only language version available for players is English because the brand is targeted at customers of Gala casino UK. Other countries that contribute significantly to the operator’s traffic are Czech Republic and Spain.

 

The casino’s home page acquaints new customers with the brand’s offers, gives an update on new releases, provides shortcuts to different kinds of entertainment, and shares a link for software download. Apart from the Gala casino desktop site, which has a responsive design, there is also a mobile version that is more suitable for Android gadgets because there is a separately developed Gala casino app for iOS. This app includes over 300 games and slots, all of the casino’s promotions and variations of welcome bonuses, Gala casino mobile login for new players, and Gala casino free slots, which do not require registration.

 

The Gala Casino login and sign-up form for new players are both located on the home page. The registration process will require a password from six to twenty characters in length, verification questions, personal and contact information, and an address. Once the registration is completed, players can enjoy the casino’s games not only in the practice mode but also choose among versatile bonuses.

 

 

Contacts and Support

General

Current Casino Time08:08 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+44-800-328-4272

UK+44-203-288-7906

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP emailSend an Email

Other email None

Fax

InternationalUnknown

UK+44-1483-725-381

Canada USUnknown

Other countries Unknown

Mail Adress

TitleGala Interactiv

Street & Number2nd Floor, Regal House, Queensway

CityUnknown

CountryGibraltar

Post CodeGX11 1AA

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by IBAS

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Complaints Accepted  


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

LatestcasinobonusesRepresentative

 
Banking and Payouts
Section Rating: 4.1  
 

Payment Methods for United States

Currencies EUR, GBP, USD  

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 Business days

By cheque N/A

Of that, reversal period1 days

Reported payout time

For this casino from 1 to 4 days, median is 2 days

For all associated casinos from 1 to 47 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 13 days, best guess 1 days

Non-payment risk 5%

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Withdrawal Min Min withdrawal is 10 GBP 

Deposit Min The minimum deposit amount for all payment methods is 10 

Our Take

 

Gala Casino has a limited number of deposit methods. They include Neteller, Skrill, PayPal and EcoPayz e-wallets and Visa, Maestro, and MasterCard cards. Players can also use the prepaid Paysafecard or bank transfer. The minimum deposit is 10 British pounds or the equivalent in either the Euro or American dollar. These are the only three currencies this casino accepts.

 

The minimum cash-out amount is 10 British pounds, and there are no one-time and monthly limits. The advertised Gala casino withdrawal time is one day, although most players report that the payout time extends to two days. The estimated non-payment risk is low at only 4%.

 

Fees

Player Activity Deposit must be played through the unspecified number of times to avoid unspecified fee
Account inactivity for 400 days may result in fees

Other

 
Web Reputation
Section Rating: 4.1  
 

Player Experience Summary 

  • By class

    Money

    32.35%

    Support

    38.24%

    General

    14.71%

    Other

    14.71%

  • Type

    Negative

    ,52.94%

    Mixed

    0.01%

    Positive

    47.06%

  • Solved

    No

    37.5%

    Unknown

    37.5%

    Yes

    25%

  • Rep. payout time

    0 to 3 days

    80%

    4 to 9 days

    20%

    10 to 30 days

    0.01%

    31 days and more

    0.01%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 34 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusFeatured
Casinolistings StatusNo Status

Our Take

 

Gala casino online review from major gambling portals is positive. The brand is accredited at CasinoMeister, where it is rated 8 out of 10. AskGamblers gives it 6 out of 10, Latest Casino Bonuses gives it 3 out of 5, and Casinolistings’ rating reaches the maximum 5 out of 5. The POGG’s evaluation is 7 out of 10, and Gala Casino is labeled “Featured” at Online Casino City.

 

Gala casino reviews from players are positive in 53% of the cases. Complaints take up to 47% of the reviews, and 38% of these are successfully resolved by customer service, which is available via 24/7 Gala casino live chat, e-mail, and phone. Issues may also be taken to IBAS, which is the casino’s supervising authority.

 

 
Promotions and Bonuses
Section Rating: 3.3  
 
 
Total Bonus:  £1045
for Slots
 
 

Key Facts - Gala Casino Bonus Review

  • Gala Casino Bonus Codes: Online promo codes are not required to be eligible for this brand’s promotions. All bonuses should be claimed online after depositing.
  • Gala Casino Extra Spins: Extra spins are available as part of the casino’s promotions schedule.
  • Game Contribution: Slots contribute up to 100%, arcade games count from 5% to 100% toward wagering requirements, video poker contributes 20%, and table games offer from 5% to 20%.
  • Wagering Requirements: The bonus and deposit should be wagered from 20x to unlimited on slots, from 20x to 400x on arcade games, from 100x to 400x on table games, and 100x on video poker.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • £400
  • 20XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    T
    Table Games
    Contribute: 5-20%
    Wager: 100xBD to 400xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 100xBD
    A
    Arcade and Variety
    Contribute: 5-100%
    Wager: 20xBD to 400xBD
First Deposit Welcome Bonus - Option 1
for Slots
100%
£400
20XBD
  Non-Cashable
Slots Wager: 20xBD to Unlimited
Table Games Wager: 100xBD to 400xBD
Video Poker Wager: 100xBD
Arcade and Variety Wager: 20xBD to 400xBD
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now
  • Welcome Bonus 
  • Non-Cashable
  • 50%
  • £200
  • 20XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 20xB to Unlimited
    T
    Table Games
    Contribute: 5-20%
    Wager: 100xB to 400xB
    V
    Video Poker
    Contribute: 20%
    Wager: 100xB
    A
    Arcade and Variety
    Contribute: 5-100%
    Wager: 20xB to 400xB
First Deposit Welcome Bonus - Option 2
For Roulette
50%
£200
20XB
  Non-Cashable
Slots Wager: 20xB to Unlimited
Table Games Wager: 100xB to 400xB
Video Poker Wager: 100xB
Arcade and Variety Wager: 20xB to 400xB
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now
  • Welcome Bonus 
  • Non-Cashable
  • 50%
  • £200
  • 20XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 20xB to Unlimited
    T
    Table Games
    Contribute: 5-20%
    Wager: 100xB to 400xB
    V
    Video Poker
    Contribute: 20%
    Wager: 100xB
    A
    Arcade and Variety
    Contribute: 5-100%
    Wager: 20xB to 400xB
First Deposit Welcome Bonus - Option 3
For Blackjack
50%
£200
20XB
  Non-Cashable
Slots Wager: 20xB to Unlimited
Table Games Wager: 100xB to 400xB
Video Poker Wager: 100xB
Arcade and Variety Wager: 20xB to 400xB
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now
  • Weekly Bonus - Option 1

  • on all Tue...
  • Bonus Code
  • Top Up Tuesday 
  • Non-Cashable
  • 25%
  • £100
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 20xBD
    T
    Table Games
    Contribute: 0-20%
    Wager: 100xBD to Unlimited
    V
    Video Poker
    Contribute: 20%
    Wager: 100xBD
    A
    Arcade and Variety
    Contribute: 5-100%
    Wager: 20xBD to 400xBD
Weekly Bonus - Option 1
on all Tuesday deposits until you hit the 100 bonus-max
25%
£100
20XBD
  Non-Cashable
Slots Wager: 20xBD
Table Games Wager: 100xBD to Unlimited
Video Poker Wager: 100xBD
Arcade and Variety Wager: 20xBD to 400xBD
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now
  • Weekly Bonus - Option 2

  • on all wee...
  • Bonus Code
  • Weekend Reload 
  • Non-Cashable
  • 25%
  • £100
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 20xBD
    T
    Table Games
    Contribute: 0-20%
    Wager: 100xBD to Unlimited
    V
    Video Poker
    Contribute: 20%
    Wager: 100xBD
    A
    Arcade and Variety
    Contribute: 5-100%
    Wager: 20xBD to 400xBD
Weekly Bonus - Option 2
on all weekend deposits until you hit the 100 bonus-max
25%
£100
20XBD
  Non-Cashable
Slots Wager: 20xBD
Table Games Wager: 100xBD to Unlimited
Video Poker Wager: 100xBD
Arcade and Variety Wager: 20xBD to 400xBD
No bonus code required.
Redemption Procedure: Claiming online after deposit
Claim Now

Our Take

Gala casino promotions include a Welcome bonus, extra spins, VIP program with free bonuses, and deposit bonuses. There are three variations of the Gala casino sign-up bonus for slots, roulette, and blackjack. All of them are on the first three deposits:

       -  The slots welcome bonus is 100% up to 400 GBP on the first deposit and 50% up to 200 GBP on the second and third deposits. The wagering requirements are light at only 20xBD within 14 days.

       -  Blackjack offers 50% up to 200 GBP on the first deposit and 50% up to 100 GBP on the second and third deposits. The blackjack bonus can be wagered on all 12 variations of the game.

       -  Roulette offers 50% up to 200 EUR on the first deposit and 50% up to 100 GBP on the second and third deposits. There is a selection of 11 variations of roulette to wager on. Wagering requirements are 30xBD.

 

Bonuses at Gala Casino are non-cashable. Among other promotions are cash pools of up to 250K, deposit boosts of up to 25%, and comp points, which are accumulated from wagering at casino games. Every 10 GBP wagered is worth 1 loyalty point. Once there are enough loyalty points in the account, they can be exchanged for cash. 

 

 
Games and Software
Section Rating: 4.5  
 

Mobile Software

Mobile Version Available

Popular Games on Gala Casino

 

Our Take

Gala casino games are provided by more than 20 software developers. The main one is Playtech, which also provides live casino. Other studios include IGT, Next Generation Gaming, Williams Interactive, Barcrest, Quickspin, Blueprint Gaming, the rarely represented Hatimo Games, and Gala’s very own Coral Racing.

 

Entertainment is of all types, with a particularly big selection of table games and a wide choice of arcades—from scratch cards and keno to classic and vintage arcades. Video poker is represented with only a few variations. All games are divided between four lobbies: Casino, Slots&Games, Gala Casino Poker, and Live Casino.

 

The Casino lobby is a collection of strictly Playtech games. Here, users can apply such filters as:

      -  New, looking for fresh releases.

      -  Top Gala casino slots.

      -  Jackpots, including such progressives as Incredible Hulk, Fruit Mania, Esmeralda, Spider-Man, A Night Out, and Queen of the Pyramids.

      -  Classic slots, such as Jungle Boogie, Fountain of Youth, and Ocean Princess.

      -  Table games, where players will find Gala Casino Roulette, Baccarat, Craps, and Sic Bo.

      -  Cards and Poker, including Blackjack variations, Casino Hold’em, Deuces Wild, Mega Jacks, Pontoon, and more.

      -  Live dealer, with live Blackjack, Roulette, Baccarat, French Roulette, and Hold’em.

      -  Casual games, such as Rock Paper Scissors and more.

 

The Slots&Games lobby contains multi-soft entertainment under the following sub-categories:

       -  Top slots, where highly rated games are collected

       -  New, with brand new releases from the casino’s providers

       -  Exclusive games

       -  Jackpots, such as IGT’s Cleopatra’s Chest, Genie Jackpot by Blueprint Gaming, and Leprechaun’s Luck by Ash Gaming

       -  Scratch cards

       -  Classic, where players will find, among others, Wipeout by Barcrest Gaming, Elvis the King by WMS, or Pamplona by IGT