Golden Lounge Casino

 Key Rating: 4.4

Key Rating4.36

Section Ratings:

Ownership and Associations3.53

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses3.9

Countries and Languages2.59

Banking and Payouts5

Contacts and Support4.47

Supervising Authorities4.81

Standings at Gambling Portals4.37

Player Experiences4.47

  (United States is not allowed. See the list of 869 casinos accepting United States United States)
 
  • Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:456
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolver
Golden Lounge Casino IS Closed for good IN 2018
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      Table Games:15
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Golden Lounge Casino Review — Main Takes
Golden Lounge has a rich history of progressing from being one of the worst to becoming a brand with an outstanding reputation, high standing at gambling portals, and reliable services.
  • All Kinds of Gaming
    Both download and instant play modes are available to take advantage of.
  • Award-Winning Owner
    Golden Lounge belongs to 32 Red Plc., a company that, among others, runs 32Red—one of the most successful gaming destinations with multiple awards to its name.
  • Fast Payouts
    While the advertised payout time for this cashier is up to three days, in most cases, winners report to receive withdrawals within one day.
  • High Cash-Out Limits
    Up to 120,000 USD is allowed for any 24-hour period, and there are no monthly limits.
  • One Software
    All games as well as live dealer are provided by Microgaming.
  • Good Content Selection
    The shelves of the library are stacked with all cohorts, from slots and table games to video poker and arcades.
 
General Information
Section Rating: 4.3  
 

Main

Affiliate Program
TTR Partners
Licensed in
Gibraltar, United Kingdom
Year Established
2010 

Associated Casinos

Average rating
4.4
Partner Casino Restrictions
One welcome bonus for the casino group

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

Golden Lounge states that it first came into existence in 2010. Technically, however, it was launched some time before 2010, and it took a challenging while, including the Worst Online Casino Award in 2009, to get to the point where today it belongs to one of the most reputable groups and gathers praises for its great entertainment, fast payouts, and helpful support.

The website is licensed and regulated by the government of Gibraltar as well as by the United Kingdom Gambling Commission. Since 2010, it has belonged to 32 Red Plc., a British company with many awards for its services.

32 Red Plc. has been in the online gambling business since 2002. It is listed on the London Stock Exchange governed Alternative Investment Market. Among its network participants are 32Red with multiple awards and the Casino of the Decade trophy, and Roxy Palace, just to name a few. 

The reviewed operator provides all kinds of entertainment as well as live dealer. It is targeted primarily at the United Kingdom but also has its content adapted to Chinese, Danish, Portuguese, Russian, French, German, Swedish, Spanish, Italian, and several other languages. It is most frequently visited by residents from Germany, Romania, Poland, Australia, and Greece.

All of the entertainment can be accessed both via download and instant play online with Flash player. While there is neither a responsive design nor a specially developed app, owners of portable devices can use the convenient mobile adaptation to play from smartphones and tablets.

The design is inspired by the glitter and wealth of Las Vegas, with the most famous of Sin City’s land-based venues appearing in the background. From the facts located on the home page, customers can find out more about the basic information, bonuses, and games of the site.

While entertainment is available in practice play mode, for real money wins and bonus benefits, visitors will need to register. The Join Now block of the menu leads to either registering online for instant play or to downloading the software first and then registering.

Either way, the sign-up process will require a password that is between three to twenty characters in length, selection of preferred currency, personal data, country of residence, home address, and contacts. After agreeing to the terms and conditions, everyone can proceed to depositing and playing. Among the possible inconveniences is the old flash version, which will take some extra time to load.

Contacts and Support

General

Current Casino Time15:32 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+350-2005-9759

UK+44-808-180-3232

Canada US+1-866-902-0499

Other countries Australia, Germany, Japan, Netherlands

General emailSend an Email

Feedback Form None

VIP email None

Other email None

Fax

International+350-2004-7408

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

Title32Red Plc

Street & Number942 Europort

CityGibraltar

CountryGibraltar

Post CodeGX11 1AA

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

Latestcasinobonuses Not represented

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 5.0  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque from 21 to 24 Business days

Of that, reversal period2 days

Reported payout time

For this casino from 1 to 2 days, median is 1 days

For all associated casinos from 1 to 11 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 4 days, best guess 1 days

Non-payment risk 3%

Limits

Max cashout one time 120000

Max cashout monthly Unlimited

Withdrawal Min Minimum withdrawal is 10 USD 

Max cashout details The maximum payout for any one 24-hour period for any one customer is 120,000 

Deposit Min There is a £/$/€20 minimum deposit limit 

Our Take

The number of payment methods is below average. Clients may deposit with Neteller, Skrill, PayPal, and EcoPayz e-wallets; Visa, MasterCard, Maestro, and Entropay cards; and the prepaid Paysafecard. Among offline methods available are wire transfer for depositing and bank checks for withdrawals.

The minimum deposit is 20 GBP or its equivalent in other currencies accepted by the cashier. Among them are the American, Australian and Canadian dollar, Euro, Swiss franc, Russian ruble, Norwegian and Swedish krona, and Japanese yen.

The minimum withdrawal starts at 10 USD and should not exceed a limit for one-time cash-out of 120,000 USD, which is a very high limit. As to monthly cash-out limits, the cashier does not have any. The advertised payout time is from two to three days to e-wallets, although winners report that the platform pays out, on average, within one day. The estimated non-payment risk is 3%.

Fees

Player Activity Account inactivity for 390 days may result in fees

Other

 
Web Reputation
Section Rating: 4.4  
 

Player Experience Summary 

  • By class

    Money

    78.57%

    Support

    7.14%

    General

    7.14%

    Other

    7.14%

  • Type

    Negative

    ,85.71%

    Mixed

    7.14%

    Positive

    7.14%

  • Solved
  • Rep. payout time

    0 to 3 days

    100%

    4 to 9 days

    0.01%

    10 to 30 days

    0.01%

    31 days and more

    0.01%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

Reviews from major gambling portals are positive. This place to bet and win is accredited at CasinoMeister, where it scores eight out of ten. The same grade is given by Askgamblers, where the status is “Very Good.” As to other portals, LCB rates it as four out of five, and the POGG Rating is eight out of ten. Plus, the POGG labels Golden Lounge as a “Recommended” to play at.

About 86% of the feedback from registered members is positive as well, and only 7% of comments are complaints. In 100% of the cases, the cashier manages to pay out within three days. Issues may be resolved either by the 24/7 live chat, e-mail, and phone or by eCOGRA supervising authority.

 
Promotions and Bonuses
Section Rating: 3.9  
 
 
*Total Bonus:  €200
 
 

Key Facts - Golden Lounge Casino Bonus Review

  • Bonus Codes: Bonus codes are not required to be eligible for a welcome bonus. The bonus is available automatically after depositing.
  • No-Deposit Bonus: No-deposit deals are not among the regular promotions.
  • Game Contribution: Slots and arcade games count from 0% to 100% toward the wagering requirements. Table games contribute from 0% to 50%, and video poker contribute from 2% to 10%.
  • Wagering Requirements: Depending on the selected game cohort, wagering requirements can go from hard to very hard.
 

Play-through Requirement and Bonus Structure

  • First Deposit Bonus 
  • Cashable
  • 100%
  • 100
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-50%
    Wager: 80xB to Unlimited
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 40xB to Unlimited
First Deposit Welcome Bonus
100%
100
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 80xB to Unlimited
Video Poker Wager: 400xB to 2000xB
Arcade and Variety Wager: 40xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
CASINO CLOSED
  • Second Deposit Bonus 
  • Cashable
  • 25%
  • 50
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-50%
    Wager: 80xB to Unlimited
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 40xB to Unlimited
Second Deposit Welcome Bonus
25%
50
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 80xB to Unlimited
Video Poker Wager: 400xB to 2000xB
Arcade and Variety Wager: 40xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
CASINO CLOSED
  • Third Deposit Bonus 
  • Cashable
  • 50%
  • 50
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-50%
    Wager: 80xB to Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 15xBD to Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 40xB to Unlimited
Third Deposit Welcome Bonus
50%
50
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 80xB to Unlimited
Arcade and Variety Wager: 15xBD to Unlimited
Arcade and Variety Wager: 40xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
CASINO CLOSED

Our Take

Among possible promotions are the welcome bonuses, bonus wheel with cash prizes, daily free rolls, and loyalty points. Upon completion of the rollover terms, bonus money can be cashed out. All details as to the welcome bonus which is for new players only, 18+, T&C apply, can be read in the corresponding section of the location.

Also, Golden Lounge offers a five-stage VIP program. Regulars can advance their status by wagering and collecting loyalty points. The first four stages let players exchange these points for bonuses, and at the final Diamond stage, points can be exchanged for cash.

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 63 out of 869 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 583 (Slots: 427, Video Poker: 58, Table Games: 82, Arcade and Variety: 16)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 453
Total453

Mobile Software

Mobile Version Available

Popular Games on Golden Lounge Casino

 

Our Take

There are up to 500 games available. This is a rather large number if to consider the fact that Golden Lounge is powered by only one software provider: Microgaming. Releases are of all types, with a particularly big choice of up to 15 variations of video poker, a satisfying quantity of arcades, and quite a big number of table games.

Users who are not new to libraries powered by Microgaming will recognize the structure of the games’ lobby. It is typical and includes:

  • Classic slots, like Break da Bank, Cool Buck, Couch Potato, Flower Power, and Fortune Cookie.

  • Video slots, where fans of this cohort can find, among others, Arctic Fortune, Battlestar Galactica, Bridesmaids, Cool Wolf, Caste Builder, and Forsaken Kingdom.

  • Video poker games, including All Aces, Deuces Wild, Aces and Eights, and Joker Poker.

  • Blackjack.

  • Roulette.

  • Table games.

  • Progressive, with Microgaming’s famous slots that include Cash Splash, Fruit Fiesta, Major Millions, Treasure Nile, Mega Moolah, and several other games.

  • Variety games.

  • Live dealer.