Golden Lounge Casino

 Key Rating: 4.4

Key Rating4.37

Section Ratings:

Ownership and Associations3.53

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses3.9

Countries and Languages2.59

Banking and Payouts5

Contacts and Support4.47

Supervising Authorities4.81

Standings at Gambling Portals4.37

Player Experiences4.56

  (United States is not allowed. See the list of 817 casinos accepting United States United States)
 
  • Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:456
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolver
 
 
Golden Lounge Casino Review — Main Takes
Golden Lounge has a rich history of progressing from being one of the worst casinos to being a brand with an outstanding reputation, high standing at gambling portals, and reliable services.
  • All Kinds of Gaming
    Both Golden Lounge download and instant play modes are available for players to take advantage of.
  • Award-Winning Owner
    Golden Lounge belongs to 32 Red Plc., a company that, among other brands, runs 32Red—one of the most successful casinos with multiple Best Online Casino awards to its name.
  • Fast Payouts
    While the advertised payout time for this casino is up to three days, in most cases, players report that the operator pays out within one day.
  • High Withdrawal Limits
    Customers may cash out up to 120,000 USD for any 24-hour period, and there are no monthly limits.
  • One Software
    All games as well as live casino are provided by Microgaming.
 
General Information
Section Rating: 4.3  
 

Main

Affiliate Program
TTR Partners
Licensed in
Gibraltar, United Kingdom
Year Established
2010 

Associated Casinos

Average rating
4.2
Partner Casino Restrictions
One welcome bonus for the casino group

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United States

Registration RestrictionsUnited States

Contacts and Support

General

Current Casino Time20:08 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+350-2005-9759

UK+44-808-180-3232

Canada US+1-866-902-0499

Other countries Australia, Germany, Japan, Netherlands

General emailSend an Email

Feedback Form None

VIP email None

Other email None

Fax

International+350-2004-7408

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

Title32Red Plc

Street & Number942 Europort

CityGibraltar

CountryGibraltar

Post CodeGX11 1AA

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

Latestcasinobonuses Not represented

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 5.0  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque from 21 to 24 Business days

Of that, reversal period2 days

Reported payout time

For this casino from 1 to 2 days, median is 1 days

For all associated casinos from 1 to 11 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 4 days, best guess 1 days

Non-payment risk 3%

Limits

Max cashout one time 120000

Max cashout monthly Unlimited

Withdrawal Min Minimum withdrawal is 10 USD 

Max cashout details The maximum payout for any one 24-hour period for any one customer is 120,000 

Deposit Min There is a £/$/€20 minimum deposit limit 

Our Take

The number of deposit methods at Golden Lounge casino is below average. Players may deposit with Neteller, Skrill, PayPal, and EcoPayz e-wallets; Visa, MasterCard, Maestro, and Entropay cards; and the prepaid Paysafecard. Among offline methods available are wire transfer for depositing and bank checks for withdrawals.

 

The minimum deposit is 20 GBP or its equivalent in other currencies accepted by the casino. Among them are the American dollar, Euro, Australian and Canadian dollar, Swiss franc, Russian ruble, Norwegian and Swedish krona, and Japanese yen.

 

The minimum withdrawal starts at 10 USD and should not exceed a limit for one-time cash-out of 120,000 USD, which is a very high limit. As to monthly cash-out limits, the casino does not have any. The advertised payout time is from two to three days to e-wallets, although players report that the casino pays out, on average, within one day. The estimated non-payment risk is 3%.

 

 

 

Fees

Player Activity Account inactivity for 390 days may result in fees

Other

 
Web Reputation
Section Rating: 4.5  
 

Player Experience Summary 

  • By class

    Money

    78.57%

    Support

    7.14%

    General

    7.14%

    Other

    7.14%

  • Type

    Negative

    ,85.71%

    Mixed

    7.14%

    Positive

    7.14%

  • Solved
  • Rep. payout time

    0 to 3 days

    100%

    4 to 9 days

    0.01%

    10 to 30 days

    0.01%

    31 days and more

    0.01%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

Golden Lounge Casino reviews from major gambling portals is positive. This brand is accredited at CasinoMeister, where it scores 8 out of 10. The same grade is given to Golden Lounge by Askgamblers, where the casino’s status is “Very Good.” As to other portals, Latest Casino Bonuses rates this operator as 4 out of 5, and the POGG Rating is 8 out of 10. Plus, the POGG labels Golden Lounge as a “Recommended” brand to play at.

 

About 86% of the feedback from players is positive as well, and only 7% of feedback consists of complaints. In 100% of the cases, the casino manages to pay out within three days. Issues may be resolved either by the casino’s 24/7 live chat, e-mail, and phone or by eCOGRA supervising authority.

 

 

 

 
Promotions and Bonuses
Section Rating: 3.9  
 
 
Total Bonus:  €200
 
 

Key Facts - Golden Lounge Casino Bonus Review

  • Golden Lounge Casino Bonus Codes: Bonus codes are not required to be eligible for a welcome bonus. The bonus is available automatically after depositing.
  • Golden Lounge No-Deposit Bonus: No-deposit bonuses are not among the brand’s regular promotions.
  • Game Contribution: Slots and arcade games count from 0% to 100% toward the wagering requirements. Table games contribute from 0% to 50%, and video poker contribute from 2% to 10%.
  • Wagering Requirements: A bonus has to be wagered from 40x to unlimited on slots and arcade games, from 80x to unlimited on table games, and from 400x to 2000x on video poker.
 

Play-through Requirement and Bonus Structure

  • First Deposit Bonus 
  • Cashable
  • 100%
  • 100
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-50%
    Wager: 80xB to Unlimited
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 40xB to Unlimited
First Deposit Welcome Bonus
100%
100
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 80xB to Unlimited
Video Poker Wager: 400xB to 2000xB
Arcade and Variety Wager: 40xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Third Deposit Bonus 
  • Cashable
  • 50%
  • 50
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-50%
    Wager: 80xB to Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 15xBD to Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 40xB to Unlimited
Third Deposit Welcome Bonus
50%
50
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 80xB to Unlimited
Arcade and Variety Wager: 15xBD to Unlimited
Arcade and Variety Wager: 40xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Second Deposit Bonus 
  • Cashable
  • 25%
  • 50
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-50%
    Wager: 80xB to Unlimited
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 40xB to Unlimited
Second Deposit Welcome Bonus
25%
50
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 80xB to Unlimited
Video Poker Wager: 400xB to 2000xB
Arcade and Variety Wager: 40xB to Unlimited
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take

Among Golden Lounge Casino’s promotions are the welcome bonuses, bonus wheel with cash prizes, daily free rolls, and loyalty points.

 

The welcome bonus is up to 200 Euros on the first three deposits. The first deposit gets 100%, up to 100 EUR; the second one will receive 25%, up to 50 EUR; and the third one will get 50%, up to 50 EUR. Wagering requirements are 40xB, and upon completion of these terms, bonus money can be cashed out.

Also, Golden Lounge offers a five-stage loyalty program. Players can advance their status by wagering in the casino and collecting loyalty points. The first four stages let customers exchange these points for bonuses, and at the final Diamond stage, points can be exchanged for cash.

 

 

 

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 67 out of 817 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 583 (Slots: 427, Video Poker: 58, Table Games: 82, Arcade and Variety: 16)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 453
Total453

Mobile Software

Mobile Version Available

Popular Games on Golden Lounge Casino

 

Our Take

There are up to 500 games available. This is a rather large number if to consider the fact that Golden Lounge is powered by only one software: Microgaming. Games are of all types, with a particularly big choice of up to 15 variations of video poker, a satisfying quantity of arcade games, and quite a big number of table games.

 

Users who are not new to casinos powered by Microgaming will recognize the structure of the games’ lobby. It is typical and includes:

      -  Classic slots, like Break da Bank, Cool Buck, Couch Potato, Flower Power, and Fortune Cookie.

      -  Video slots, where players can find, among others, Arctic Fortune, Battlestar Galactica, Bridesmaids, Cool Wolf, Caste Builder, and Forsaken Kingdom.

      -  Video pokers, including All Aces, Deuces Wild, Aces and Eights, and Joker Poker.

      -  Blackjack.

      -  Roulette.

     -  Table games.

     -  Progressive, with Microgaming’s famous slots that include Cash Splash, Fruit Fiesta, Major Millions, Treasure Nile, Mega Moolah, and several other games.

     -  Variety games.

     -  Live dealer.