Golden Reef Casino

 Key Rating: 4.0

Key Rating4.04

Section Ratings:

Ownership and Associations4.12

Software Providers3.76

Games and House Advantage5

Promotions and Bonuses3.11

Countries and Languages2.63

Banking and Payouts3.73

Contacts and Support4.42

Supervising Authorities3.79

Standings at Gambling Portals4.48

Player Experiences4.09

  (United States is not allowed. See the list of 888 casinos accepting United States United States)
 
  • Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:469
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
 
 
Golden Reef Casino Review — Main Takes
Over the past 15 years, the Golden Reef Casino has earned a reputation for providing the following:
  • Large Game Selection
    The download version contains about 580 games and the online mode includes over 450 games.
  • Positive Experiences
    Almost 86% of player reviews are positive, particularly regarding customer support service.
  • Reputable Software
    Entertainment is provided by Microgaming, one of the largest developers in the e-gaming industry.
  • Reliable Client Support
    The representatives resolve users’ claims via live chat, email and phone, and are available 24/7
  • Good Reputation Online
    The operator has mid to high scores at major gaming portals.
 
General Information
Section Rating: 4.1  
 

Main

Owner Casino Rewards
(Apollo Entertainment Limited)
Affiliate Program
Rewards Affiliates  
Licensed in
Year Established
2001 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

Established in 2001, the Golden Reef is part of the Casino Rewards Group, which includes almost 30 brands. Among them are Kingdom, Colosseum, Aztec Riches, Blackjack Ballroom, and others.

 

All services are licensed in Kahnawake and supervised by eCOGRA. The website does not feature a mobile version or an app, but sister platforms like Luxury offer a mobile adaptation with games powered by the same software provider. As for Golden Reef’s gaming options, there are online instant play from the browser and the download mode, which contains an extended number of games.

 

Players from France, Switzerland, Brazil, Germany and the Netherlands are among frequent visitors. All content is in English only.

 

The sign-up process is fast and requires filling in personal data, and then setting the gaming preferences. After the registration has been completed, everyone can claim their welcome bonus and participate in the Loyalty Program.

Contacts and Support

General

Current Casino Time03:44 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-888-942-7466

UK+44-800-917-1545

Canada US+1-866-312-7466

Other countries Denmark, Germany

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Kahnawake

License Name Kahnawá:ke Gaming Commission

Complainvia Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

Latestcasinobonuses Not represented

Other

FacebookInactive Page

 
Banking and Payouts
Section Rating: 3.7  
 

Payout Times

Advertised payout time

To e-wallets  from 3 to 3 Business days

By cheque from 5 to 23 Business days

Of that, reversal period2 days

Reported payout time

For this casino from 3 to 10 days, median is 4 days

For all associated casinos from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 3 days

Non-payment risk 1%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD 

Max cashout details Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week 

Our Take

Deposits and cash outs are possible via cards like Visa, MasterCard, Maestro, Postepay, Kalibra and EntroPay. Additionally, customers can use e-wallets like PayPal, Neteller, EcoPayz, and deposit via Russian Qiwi. Prepaid cards like Paysafecard and Neosurf are also available.

 

The small range of offline banking options includes Bank Transfer, eCheck and InstaDebit. The following offline banking options are allowed for depositing only: Multi Banco, iDEAL, PoLi, iDebit, Euteller, EPS, Citadel Commerce, Przelewy24, SOFORT, PugglePay, and Trustly. Checks are available for withdrawals only.

 

The list of currencies includes Canadian dollars, U.S. dollars, Euros and GBP. The reported cash-out speed is about four days, while the advertised payout time is from three to ten days.

 

The estimated risk of non-payment is low, at about 1%. However, the payout limits are also not as high – the maximum monthly cash out is EUR 16,000.

Fees

Player Activity Account inactivity for 90 days may result in fees

Withdrawal Fees  Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT 

Other

Withdrawals Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days 

 
Web Reputation
Section Rating: 4.3  
 

Player Experience Summary 

  • By class

    Money

    71.43%

    Support

    21.43%

    General

    0.01%

    Other

    7.14%

  • Type

    Negative

    ,85.71%

    Mixed

    0.01%

    Positive

    14.29%

  • Solved
  • Rep. payout time

    0 to 3 days

    50%

    4 to 9 days

    37.5%

    10 to 30 days

    12.5%

    31 days and more

    0.01%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

About 86% of reviews from clients are positive. Members often highlight top-notch client support service. Only 13% of the feedback is negative. Some complain about slow payouts; the withdrawal time can reach a median of 7 days or more.

 

All disputes can be solved with the representatives via live chat, email and phone. If required, claims can be sent to the supervising authority, eCOGRA.

 

Due to positive reviews and reliable customer support, AskGamblers portal’s rating is 7 out of 10. ThePOGG’s verdict is “Not Recommended”.

 
Promotions and Bonuses
Section Rating: 3.1  
 
 
*Total Bonus:  €100
 
 

Key Facts - Golden Reef Casino Bonus Review

  • Coupon Codes: Promotions do not require special codes and can be obtained after depositing.
  • Free Spins Availability: Free spins are a part of the weekly promotions and VIP Club exclusive offers.
  • Game Contribution: Slots count 100% towards wagering requirements, table games contribute from 2% to 50%, and arcades contribute 100%.
  • Cashable: All of the bonuses are cashable upon meeting the specified requirements.
 

Play-through Requirement and Bonus Structure

  • 100% Match Bonus  
  • Cashable
  • 100%
  • 100
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
First Deposit Welcome Bonus
100%
100
60XB
  Cashable
Slots Wager: 60xB
Table Games Wager: 120xB to 3000xB
Arcade and Variety Wager: 40xBD
Arcade and Variety Wager: 60xB
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take

There is a sign-up bonus of 100% on the first deposit, which goes up to EUR 100 and must be wagered 60 times. These are the wagering requirements that apply to almost all games, except for the arcades, which must be played through 40 times.

 

Each customer can also use the Rewards Buddies offer, which is a referral program where gamers get cash bonuses for inviting friends. The bonus amount depends on a real-money deposit that a new player makes after registration.

 

Participants of the VIP Club can claim free spins or a no-deposit bonus, which comes in the form of exclusive promotions. Furthermore, there are special offers, such as reload bonuses, promotional free spins on new slots, and match deals.

 
Games and Software
Section Rating: 4.4  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 63 out of 888 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 582 (Slots: 431, Video Poker: 58, Table Games: 76, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 453
Total453

Mobile Software

Mobile Version Not Available

Popular Games on Golden Reef Casino

 

Our Take

The lobby features games powered by Microgaming. The slots cover the majority of the library’s shelves and contain 3D, video and classic reels, including Jurassic Park, Bridesmaids, and Thunderkick 2.

 

Table games are also well represented, including classic roulette and blackjack, with the standout Multi-Hand Atlantic City Blackjack Gold, as well as popular games like Single Hand 3 Card Poker Gold. The arcades and progressives are the least represented, with only about 16 types.