Hello Casino

 Key Rating: 3.5

Key Rating3.48

Section Ratings:

Ownership and Associations2.95

Software Providers4.7

Games and House Advantage3.15

Promotions and Bonuses3.05

Countries and Languages1.98

Banking and Payouts4.58

Contacts and Support3.44

Supervising Authorities4.05

Standings at Gambling Portals4

Player Experiences4.38

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • + 7 Other Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.
    New Customer Offer. T&C’s Apply. 18+. One bonus offer per player. Minimum deposit of £10 Max bonus bet £5. Bonus offer must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus spins are valid on the following games only: Twin Spin, Starburst, Gonzo’s Quest and winnings capped at £50. Bonus funds are 100% of your first deposit up to £100, 25% of your second deposit up to £500. 50% of your third deposit up to £500. Bonus funds are separate to Cash funds, and are subject to 35 x wagering the total of bonus, cash & bonus spins. PLUS 50 Free Spins on Twin Spin. Game contribution: Blood Suckers, Dead or Alive, Devils Delight, Kings of Chicago, Jackpot 6000, Lucky 8 Line, Mega Joker, Super Nudge 6000, Big Bad Wolf, 300 shields, Secrets of the stones and Victorious: 20%. The maximum bet allowed while the Welcome Bonus is in play is €5. Deposits made via Skrill or Neteller are not eligible for the welcome bonus and if taken, any winnings will be confiscated. Players from the following countries are not permitted to receive the first deposit bonus (welcome bonus/opening offer) and or any deposit bonuses unless otherwise stated: Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia.

  • Slots:215
    Table Games:12
    Video Poker:6
    Arcade and Variety:4
    Game Variety
  • Very Fast Pay
    Estimated payout time is 2 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolvereCogra (non-UK)
 
 
Hello Casino Review — Main Takes
Hello Casino offers simple, fast, and reliable gambling solutions for the online community. Among its peculiarities are:
  • Diverse Content
    This is possible due to multiple software developers represented in the library.
  • Supervised Services
    The gaming license is issued by the Gambling Commission of the United Kingdom, and supervision is provided by eCOGRA.
  • Play from Mobile
    A portable version is available for all devices, and features a user-friendly interface with the convenient main menu, search, and a full list of games.
  • Fast Payouts
    The advertised payout time is two business days, which has been confirmed on forums.
  • Convenient Support
    All questions and complaints can be resolved via live chat, which is available 24/7 by email or phone.
  • Convenient Withdrawals
    There are no daily withdrawal limits.
 
General Information
Section Rating: 3.5  
 

Main

Associated Companies
White Hat Gaming Limited
(Caddell Limited N.V.)
Affiliate Program
Full Cream Affiliates
Licensed in
Year Established
2014 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Finnish, Norwegian, Swedish, German

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Hello is an online casino that was established in 2014. Caddell Limited N.V., which functions under the trade name White Hat Gaming, owns it. All participants of the managing company’s network are licensed under a Curacao eGaming license. In addition, the company is registered and regulated by the Gambling Commission of the United Kingdom.

Caddel’s group includes such other participants as Gday, Devilfish, Cyber Club, Gold Spins, 21 Prive, MainStage Bingo, Huge Slots, and Fruity Casa. The reviewed operator offers content in several languages, including English, German, Finnish, Norwegian, and Swedish. Countries that contribute the most to the incoming traffic are the United Kingdom, the Netherlands, Poland, Norway, and Sweden.

The platform does not feature an adaptive design, but it does offer a convenient mobile version. Gamblers who prefer to play from their smartphones and tablets cherish the convenient portable version, which contains blocks with sign in form, bonus offers, games, and a slider with special offers.

Contacts and Support

General

Current Casino Time05:26 (UTC+1)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleNetwork Solutions Limited

Street & Number415 Linen Hall, 162- 168 Regent Street

CityLondon

CountryUnited Kingdom

Post CodeW1B 5TE

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 4.6  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque N/A

Of that, reversal period 2 days

Reported payout time

For this casino from 1 to 14 days, median is 1 days

For all associated casinos from 1 to 14 days, median is 2 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 2 days

Non-payment risk  0%

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Our Take

The cashier allows players to deposit with Visa and MasterCard; international e-wallets such as Neteller, WebMoney, and Skrill; e-wallets like Qiwi, Yandex Money and Moneta.ru for Russians; Trustly for Scandinavians; Sofort and Giropay for Germany and Austria; iDeal for Netherlands; DotPay for Poland; and Australian Poli.

The minimum deposit is 10 EUR. The smallest withdrawal amount is 25 EUR. There are a few withdrawal options: bank wire, Skrill, Neteller, and Visa. The maximum one-time payout amount is unlimited. The brand accepts the following currencies: Australian, Canadian, and US dollar, Euro, British pounds, Norwegian krone, Swedish krone, and South African rand.

The advertised withdrawal time is two to three business days for e-wallets. Bank transfers depend on the chosen bank. The cashier also claims that risk of non-payment is 0%, which has been proven by positive feedback online.

Fees

Other

 
Web Reputation
Section Rating: 4.2  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Reputation of the reviewed location online is positive. By the time this publication was posted, the ranking was seven points out of ten according to Askgamblers, and four points out of five by Casinolistings. According to the comments of the registered members, 80% are satisfied with the services. They have confirmed that advertised withdrawal time to e-wallets is two days. Less than 10% of users have waited more than 10 days.

The 60% of claims are money-related, and can be solved by the help desk that is available via live chat, email, or phone.

 
Promotions and Bonuses
Section Rating: 3.1  
 
 
*Total Bonus:  €500
+ 25 bonus spins (Gonzo's Quest and/or Twin Spin Delux)
 
 

Key Facts - Hello Casino Bonus Review

  • Bonus Code: The welcome bonus does not require a coupon code, nor do other bonuses. Players can claim each offer after depositing.
  • Extra Spins Availability: This type of promotion may be featured among possible propositions.
  • Wagering Requirements: These need to be checked at the Promotions tab of the reviewed website.
  • Cashable: Welcome bonus and other bonuses are cashable upon completion of wagering requirements.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • + 25 bonus...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 100%
  • 100
  • 35XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
  • *New Customer Offer. T&C’s Apply. 18+. One bonus offer per player. Minimum deposit of £10 Max bonus bet £5. Bonus offer must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus spins are valid on the following games only: Twin Spin, Starburst, Gonzo’s Quest and winnings capped at £50. Bonus funds are 100% of your first deposit up to £100, 25% of your second deposit up to £500. 50% of your third deposit up to £500. Bonus funds are separate to Cash funds, and are subject to 35 x wagering the total of bonus, cash & bonus spins. PLUS 50 Free Spins on Twin Spin. Game contribution: Blood Suckers, Dead or Alive, Devils Delight, Kings of Chicago, Jackpot 6000, Lucky 8 Line, Mega Joker, Super Nudge 6000, Big Bad Wolf, 300 shields, Secrets of the stones and Victorious: 20%. The maximum bet allowed while the Welcome Bonus is in play is €5. Deposits made via Skrill or Neteller are not eligible for the welcome bonus and if taken, any winnings will be confiscated. Players from the following countries are not permitted to receive the first deposit bonus (welcome bonus/opening offer) and or any deposit bonuses unless otherwise stated: Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia.

  • Welcome Bonus 
  • Cashable
  • 50%
  • 150
  • 35XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
  • Third Deposit Welcome Bonus

  • + 25 bonus...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 50%
  • 250
  • 35XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited

Our Take

Among possible promotions are welcome deals, daily propositions, and loyalty offers. The exact percentage of the bonuses, as well as their rollover terms and deadlines are stated at the corresponding section of the label.

 
Games and Software
Section Rating: 3.9  
 

Instant-Play Software

ProvidersTotal
Net Entertainment Net Entertainment 141
BetSoft BetSoft 75
Aristocrat Aristocrat 4
Show all Providers
Total220

Mobile Software

Mobile Version Available

Popular Games on Hello Casino

 

Our Take

The library offers all types of content, including slots, table games, video poker, arcades and live dealer. The software is suitable for online instant play and mobile. The total number of titles exceed 250. They are powered by developers like Net Entertainment, BetSoft, and Leander Games, as well as Quickspin, White Hat Gaming, Next Generation Gaming, Aristocrat, and Blueprint Gaming. Live dealer is provided by Net Entertainment and Ezugi.

There is one main lobby with categories that include Table Games, Slots, Video Slots, Jackpots, Live Dealer, and Other. Live dealer content covers Dream Catcher, roulette and blackjack in few variations, baccarat, and a couple table pokers.

Among slot machines, fans of this cohort will find such creations as Mamma Mia and Madder Scientist by BetSoft, Goldilocks and the Wild Bears and Supernova by Quickspin, The Naked Gun by Blueprint, Robin Hood Shifting Riches and Scarface by Net Entertainment, and many more.

The list of video poker games is rather small with Aces and Faces, Deuces Wild, Split Way Royal, Joker Wild, All American and Jacks or Better available to the visitors. Among arcades are keno, lottery, and scratch cards.

Roulette comes in such types as American, European, French, and Advanced. Table pokers section only includes Pai Gow, Oasis, Three Card Rummy and TXS Hold’em. Among blackjack options are 21 Burn, Single Deck, Classic, Double Exposure, Professional and Pontoon.