Jackpot City Casino

 Key Rating: 4.0

Key Rating4.04

Section Ratings:

Ownership and Associations4.45

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses3.58

Countries and Languages4.33

Banking and Payouts4.48

Contacts and Support2.1

Supervising Authorities5

Standings at Gambling Portals3.91

Player Experiences3.27

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €400
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:487
    Table Games:19
    Video Poker:16
    Arcade and Variety:31
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolver
 
 
Jackpot City Casino Review — Main Takes
Jackpot City Casino is recognized by thousands of players. Along with the atmosphere of an exciting metropolis night life, it offers the following services:
  • Fast Depositing
    With a variety of accepted e-wallets, cards and bank transfer systems, making a deposit in this cashier will not be a problem.
  • Multiple Currencies
    There is a broad range of up to 15 currencies to choose from, including European, Latin American, and Asian national ones.
  • Gambling on the Go
    With the convenient options of the mobile version and app, it should be easy to play anytime, anywhere.
  • Content from a Reliable Provider
    This platform is powered by Microgaming and offers over 400 releases, including the most popular slots and live dealer entertainment options.
  • Convenient Gaming
    Both download and instant play modes are available to those who sign up for the services.
  • Solid Background
    This place to bet and win belongs to an old and experienced network.
 
General Information
Section Rating: 3.9  
 

Main

Associated Companies
Affiliate Program
Buffalo Partners  
Licensed in
Year Established
1998 

Associated Casinos

Average rating
3.26
Partner Casino Restrictions
N/A

Additional Betting Options

  • None

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Jackpot City Casino has offered its services since 1998 under the Malta Gaming License, and also boasts eCOGRA’s Seal of Approval. The brand belongs to Bayton Ltd., which is part of Prime Gaming company. Founded in 2003, Prime Gaming provides high-quality services through its network, which also includes Prime, Giggle Bingo and Simba Games.

The reviewed website offers its services in over ten languages, including Finnish, Hungarian, Polish, Norwegian, Japanese, Spanish and English. Residents from Australia, Japan, Germany, Brazil and the Netherlands visit most frequently. Apart from these countries, the operator accepts traffic from many corners of the world, including New Zealand and EU destinations.

There are both download and instant play possibilities. On top of these two, a mobile version of the desktop site is provided, and it has all types of entertainment, including mobile live. Owners of smartphones and tablets can also use a convenient app for iPad and iPhone, or download it for Android.

Free games are an option, but they won’t be available without an online login. To register, get the sign-up bonus and access the huge selection of online pokies, table games, and live dealer options, each new customer must pass a standard registration, which consists of three steps, requiring personal and contact information.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General email None

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleCustomer Service, Digimedia Ltd

Street & NumberVilla Seminia, 8, Sir Temi Zammit Avenue

CityTa’Xbiex

CountryMalta

Post CodeXBX1011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Malta

License Name The Malta Gaming Authority (MGA)

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB  + Representative

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 4.5  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque from 5 to 21 Business days

Of that, reversal period 1 days

Reported payout time

For this casino from 1 to 10 days, median is 3 days

For all associated casinos from 1 to 11 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 3 days

Non-payment risk  14%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Max cashout details Players who withdraw a sum of money that is 5 times or more greater than their lifetime deposits across the Casino Group exept progressive wins only be able to withdraw their winnings at a sum of 4,000 per week 

Our Take

The banking system offers plenty of ways to deposit money. The selection of e-wallets includes Neteller, EcoPayz, EZIPay and Skrill, while for credit and debit cards, clients can choose between MasterCard, Maestro, Visa, EntroPay, AstroPay, Paysafecard, and Neosuf.

Italians can pay with Postepay & Kalibra. Among offline deposit methods are bank transfer and its variations: Canadian InstaDebit, American eCheck, German SOFORT and GiroPay, Latin American Lobanet, Portuguese Multibanco and iDEAL for the Netherlands, as well as Ciradel Commerce, iDebit, Trustly, and UseMyFunds. Bank checks are also available for withdrawal.

Deposits are accepted in three major currencies – Euros, US dollars and British pounds, as well as in more than ten other currencies, including Australian, Canadian, Singapore and New Zealand dollars, Argentinian and Mexican peso, Swiss franks, Czech, Norwegian and Swedish krona, Indian rupiah, Polish zloty and Russian ruble.

The payout limits are average – only 4,000 USD per day, and 16,000 USD per month. This cashier promises to process payouts within three days, if the withdrawal is requested for e-wallets, or up to 21 days by check. Winners say that, on average, withdrawal time is no longer than three days. The estimated non-payment risk is 14%.

Fees

Player Activity Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 3.6  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusReservation
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

On average, this location is rated highly online. It is accredited at CasinoMeister, where it scores eight out of ten. LCB rates it at four out of five. AskGamblers and the POGG Rating both give a review at an average five out of ten rating, while CA and CL gambling portals give their maximum ratings – ten out of ten and five out of five, respectively.

All user reviews are mostly positive. Over 60% of gamers believe this is a reliable gambling destination with good services. Only 24% had to wait for their money from four to nine days, while the rest got paid faster. About 29% of feedback consists of complaints, and only 20% of these complaints are solved by the support representatives. Live help is available via live chat or contact email.

 
Promotions and Bonuses
Section Rating: 3.6  
 
 
*Total Bonus:  €1600
 
 

Key Facts - Jackpot City Casino Bonus Review

  • Special Codes: Bonus money is available online after depositing without any specific codes.
  • Free Spins Availability: These are among the regular promotions.
  • Game Contribution: Slots and arcade games count 100% towards wagering requirements, video poker contributes from 2% to 10%, and table games count up to 10%.
  • Cashable: Bonus money can be cashed out if the terms and conditions are met on time.
 

Play-through Requirement and Bonus Structure

  • Sign-Up Bonus 
  • Cashable
  • 100%
  • 400
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-10%
    Wager: 500xB to Unlimited
    V
    Video Poker
    Contribute: 2-10%
    Wager: 500xB to 2500xB
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 50xB to Unlimited
  • Sign-Up Bonus 
  • Cashable
  • 100%
  • 400
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-10%
    Wager: 500xB to Unlimited
    V
    Video Poker
    Contribute: 2-10%
    Wager: 500xB to 2500xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB
  • Sign-Up Bonus 
  • Cashable
  • 100%
  • 400
  • 50XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • Sign-Up Bonus 
  • Cashable
  • 100%
  • 400
  • 50XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown

Our Take

Among the deposit bonus offers there are welcome promotions, free spins, loyalty points, VIP program and weekly prizes, such as cash, gadgets, cruises, and credits. The bonus for newbies is a 100% cashback on the first deposits. After the account is created, participants are given seven days to activate this offer. Wagering requirements are hard – 50xB, but everyone will have 60 days to complete them.

Existing regulars can count on midweek and weekend bonuses, which are added depending on activity during the week. More activity also results in the faster accumulation of loyalty points, and the rapid progression through VIP statuses. Each new member starts at the Blue tier, and can climb six steps up to the maximum, Diamond VIP tier.

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 890 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 574 (Slots: 428, Video Poker: 58, Table Games: 76, Arcade and Variety: 12)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 467
Total467

Mobile Software

Mobile Version Available

Popular Games on Jackpot City Casino

 

Our Take

This library is powered by Microgaming. There are up to 500 releases of all types, and each classification is vividly represented. Table game fans will appreciate the big selection of roulette and blackjack options. These last ones not only include the classic game, but also variations like Blackjack Double Exposure and Spanish 21.

The collection of arcade games reaches up to 50 variants, including scratch cards, Keno, and Bingo, as well as vintage arcades. Those who prefer poker will find about 16 variations of video poker, including Jacks or Better and Deuces Wild. The biggest library is, of course, for slots, including Immortal Romance, Thunderstruck, Tomb Raider and other Microgaming hits.

While the entire collection is available in the download version, instant play will not leave players at a disadvantage. It features about 300 online slots and up to 100 other hot games, plus the live dealer.

The lobby online features a number of categories, including video poker, progressive games, variety games, scratch cards, table games and slots. Based on the monthly audit conducted by eCOGRA, the average RTP is 95.70%. The maximum return percentage is registered at video poker games, where it reaches 98.58%, while the lowest rate is for slots – 95.40%.