King Neptune's Casino

 Key Rating: 3.8

Key Rating3.82

Section Ratings:

Ownership and Associations3.8

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses2.93

Countries and Languages2.63

Banking and Payouts4.04

Contacts and Support3.08

Supervising Authorities4.05

Standings at Gambling Portals3.24

Player Experiences2.94

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:549
    Table Games:19
    Video Poker:16
    Arcade and Variety:29
    Game Variety
  • Fast Pay
    Estimated payout time is 5 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolver
 
 
King Neptune's Casino Review — Main Takes
After over 15 years of experience, King Neptune’s has earned its reputation as a reliable casino with quality services by providing the following:
  • Various Gaming Modes
    Both an instant play and a download version are provided, and new users can make their choice after the signup process.
  • Multiple Payment Methods
    The vast banking options on offer include international and country-targeted e-wallets and credit cards that are suitable for residents of Europe, Canada, Australia, and Latin America.
  • High-Rated Experience
    Standing at reputable gaming portals has mid to high ratings with the status “Great,” and about 63% of positive feedback.
  • Secure Gaming
    The services are licensed in Malta and are supervised by eCOGRA.
  • Play on the Go
    The portable adaptation runs on all types of smartphones and tablets and has an app available for iOS.
  • Mono-Software Content
    All games are a courtesy of Microgaming, which is known for offering a vast choice per each cohort.
 
General Information
Section Rating: 3.6  
 

Main

Associated Companies
Affiliate Program
Buffalo Partners  
Licensed in
Year Established
2000 

Associated Casinos

Average rating
3.56
Partner Casino Restrictions
Bonuses may be used only in one casino of the group, unless wagered 100xBD

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Notes

Casino unable to accept players from certain parts of South East Asia, Eastern Europe and Southern Africa

Our Take

King Neptune’s Casino was established in 2000 by Digimedia Ltd., a company with headquarters in Malta, is licensed by Malta Gaming Authority, and is supervised by eCOGRA. The brand has several associated websites, such as Epoca, River Belle, Gaming Club, Wintigo, and others.

The reviewed operator offers instant play from the browser and the download mode for those valuing the old-school experience. The downloadable software contains a bigger library, but the difference is significant only for those looking for specific releases.

The signup process consists of one simple step that involves filling in the personal data. Registration can also be done online. We provide a quick link to the homepage of King Neptune’s, where all our readers can quickly become registered members.

The location features a non-responsive design and a multi-language game option with content available in Danish, Czech, French, German, Turkish, Norwegian, Latvian, Greek, Japanese, Italian, Dutch, Finnish, Portuguese, Russian, and English.

There is also a convenient portable adaptation, which is available for all modern smartphones and other devices. The mobile mode has three tabs: Promos, Games, and Members. The “Play Now” button allows players to launch entertainment instantly from the browser. There is also a downloadable app for iOS.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+44-800-917-8547

UK+44-800-917-8547

Canada US+1-800-768-1946

Other countries Australia, Austria, France, Germany, Japan, Netherlands, New Zealand, Spain, Switzerland

General email None

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleDigimedia Ltd

Street & Numberof Villa Seminia 8, Sir Temi Zammit Avenue

CityTa' Xbiex

CountryMalta

Post CodeXBX1011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Malta

License Name The Malta Gaming Authority (MGA)

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative

Other

Facebook Inactive Page

 
Banking and Payouts
Section Rating: 4.0  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque from 5 to 21 Business days

Of that, reversal period 1 days

Reported payout time

For this casino from 7 to 7 days, median is 7 days

For all associated casinos from 1 to 59 days, median is 5 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 24 days, best guess 5 days

Non-payment risk  14%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Max cashout details Players who withdraw a sum of money that is 5 times or more greater than their lifetime deposits across the Casino Group exept progressive wins only be able to withdraw their winnings at a sum of 4,000 per week 

Our Take

The cashier offers various banking options: international ewallets like Neteller, Skrill, EcoPayz, EZiPay; Russian Moneta.ru and QiWi; cards like Visa, Maestro and MasterCard; EntroPay and AstroPay for Latin American countries; Italian Postepay and Kalibra; deposit with prepaid card Paysafecard; and Hungarian Abaqoos.

Along with the previously mentioned methods, clients can choose the offline banking bank transfer and similar methods: Citadel Commerce, InstaDebit, UseMyFunds, eCheck for the USA and Canada, eKonto for Baltic countries, Austrian EPS, Euteller, Nordea, and Trustly for clientele from Scandinavia.

Germans can use offline banking, like GiroPay and SOFORT, and others can utilize iDEAL in Netherlands, Portuguese Multibanco, Australian POLi, Polish Przelewy24, and Teleingreso for Spain. Customers also can deposit or cash out via check.

There is a broad spectrum of currencies: U.S. dollar, GBP, Euros, Argentine peso, Mexican peso, Canadian dollar, New Zealand dollar, Australian dollar, Swiss franc, Czech koruna, Norwegian krone, Swedish krona, Indian rupee, Singapore dollar, Polish zloty, and Russian ruble.

The advertised payout time is from two to three days to ewallets; however, the actual cash-out time is about five days. The minimum one-time payout is 4,000 EUR, and the maximum monthly one is 16,000 EUR. The risk of non-payment is 13%.

Fees

Player Activity Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 3.1  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

This gaming destination was ranked eight points out of ten according to the AskGamblers portal, which also has assigned it a status of “Great.” The Casinolistings Rating has given it four points out of five, and the LCB has ranked it as three on a scale from one to five.

Around 63% of the feedback submitted to different forums is positive with about 30% of claims being payout related. All disputes are solved with the help desk service, or if required, complaints can be sent to eCOGRA.

 
Promotions and Bonuses
Section Rating: 2.9  
 
 
*Total Bonus:  €100
 
 

Key Facts - King Neptune's Casino Bonus Review

  • Bonus Codes: Neither of the promotions requires a special code and can be obtained after depositing.
  • Free Spins: This offer is a part of its weekly bonuses on specified games listed in the newsletter or the promotions tab.
  • Game Contribution: Slots, as well as the arcade and variety games, contribute 100%, while table games count 0−10 % toward wagering requirements, and video poker games contribute 2−10 %.
  • Cashable: All deals are cashable upon meeting the wagering requirements.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Cashable
  • 100%
  • 100
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-10%
    Wager: 500xB to Unlimited
    V
    Video Poker
    Contribute: 2-10%
    Wager: 500xB to 2500xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB

Our Take

The welcome bonus is 100% of the initial deposit, which must be played through 50 times within 180 days. In addition, this gambling destination offers weekly promotions, cashback bonuses, and a loyalty program.

 

 

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 888 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 524 (Slots: 370, Video Poker: 58, Table Games: 80, Arcade and Variety: 16)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 547
Total547

Mobile Software

Mobile Version Available

Popular Games on King Neptune's Casino

 

Our Take

The library offers about 550 games in the instant play mode and around 520 in the download version. All releases are powered by Microgaming. The most well-featured category is video poker games, including popular versions like Jacks or Better and Deuces Wild. Following it in terms of great selection are slots, with such hits as Dragon’s Myth, Enchanted Woods, and Forsaken Kingdom provided to fans of this category.

Table games include classic blackjack and roulette as well as Blackjack Double Exposure, Spanish 21, and others. The lobby also offers a wide range of arcades with about 50 types that include popular scratch cards and lottery games like keno and bingo as well as vintage arcades.

Both desktop and mobile version contain the following categories: Video Poker, Progressive Games, Variety Games, Scratch Cards, Table Games, and Video Slots. The download mode has a more advanced content listing.