Lake Palace Casino

 Key Rating: 3.1

Key Rating3.11

Section Ratings:

Ownership and Associations3.89

Software Providers3.28

Games and House Advantage3.75

Promotions and Bonuses4.63

Countries and Languages3.34

Banking and Payouts3.13

Contacts and Support4.47

Supervising Authorities1.56

Standings at Gambling Portals2.2

Player Experiences2.91

 
  • Software
  • US Friendly
    Players residing in United States are accepted. English version is available. Click the icon to play.
  • 100%
    €200
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:70
    Table Games:15
    Video Poker:11
    Arcade and Variety:8
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 6 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Lake Palace Casino Review — Main Takes
Providing a variety of games on the most exciting themes, Lake Palace Casino is full of adventure. Here are a few important facts that you should know about this brand before registering:
  • Mono-Soft Platform
    The one and only provider of entertainment here is Saucify.
  • Classic Gaming Mode
    The provider allows players to download and install its software to play the traditional way.
  • Online Options
    After registering, players can also use the instant play version.
  • Portable Services
    A simple yet convenient mobile version is available as well.
  • Alarming Online Reviews
    The majority of reputable portals mark it with such statuses as “Rogue” and “Play at own risk.”
  • Balanced Library
    All categories are represented, and there is a decent choice of options within each one.
 
General Information
Section Rating: 3.3  
 

Main

Affiliate Program
Grand Prive Affiliates
Licensed in
Year Established
2001 

Associated Casinos

Average rating
3.08
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, German, Italian

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

No restrictions specified

Our Take

Lake Palace was established online in 2001. It holds a gaming license issued in Curacao, and it belongs to the GrandPrive Group, the network that includes Bella Vegas, GrandBay, Jupiter Club, and RoadHouse. The owner offers a convenient OneWallet system, and the entire group is available under a single login. This also allows players to accumulate loyalty points in one place from wagering at different websites.

 

The content is provided in several languages, including English, French, German, and Italian. The majority of the incoming traffic is registered from the United States, Norway, Turkey, Germany, and Estonia. Based on the license, a number of other countries are accepted as well.

 

Depending on their preferences, each visitor can select from among three gaming modes. The first one is based on downloading Saucify’s software and installing it to the computer. Developers made sure that owners of both Mac OSX and Windows have convenient options.

 

Those who would rather not install anything can simply register online and enter the instant play lobby. The sign-up procedure includes three easy and predictable steps and takes no more than five minutes. Online play from browsers is also offered for portable devices. The mobile version has a smaller library.

Contacts and Support

General

Current Casino Time05:28 (UTC-5)

Live chatYes

24/7 supportYes

Website FAQsNo

Phone

International+1-800-253-5048

UK+44-800-917-3626

Canada US+1-800-253-5048

Other countries Australia, Austria, Canada, France, Germany, Italy, Japan, Netherlands, Switzerland

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UK+44-800-917-3635

Canada US+1-800-706-0478

Other countries Australia, Austria, Canada, France, Germany, Italy, Japan, Netherlands, Switzerland

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Not represented

Askgamblers Representative

Latestcasinobonuses Not represented

Other

FacebookInactive Page

 
Banking and Payouts
Section Rating: 3.1  
 

Payment Methods for United States

Currencies AUD, CAD, DKK, EUR, GBP, NOK, SEK, USD  

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Calendar days

By cheque from 7 to 13 Calendar days

Of that, reversal period2 days

Reported payout time

For this casino from 10 to 10 days, median is 10 days

For all associated casinos from 2 to 20 days, median is 9 days

KeyToCasino estimated payout time 

To e-wallets from 2 to 14 days, best guess 6 days

Non-payment risk 0%

Limits

Max cashout one time 2000

Max cashout monthly 8000

Max cashout details Maximum payout is 2000 USD weekly. For higher VIP levels this limit are increased: for the highest VIP level maximum withdrawal is 10000 USD per week 

Withdrawal Min 100 USD/EUR/GBP 

Our Take

Euros, British pounds, Danish and Norwegian krone, Swedish krona, and U.S. and Australian dollars are among the allowed currencies. There are a few e-wallets, major cards and prepaid vouchers, as well as bank transfer alterations like GiroPay for Germany and iDeal for Netherlands. Withdrawals can also be requested by bank check.

 

Cash-outs start at USD 100. A single payout cannot be more than USD 2,000. The monthly limit is only USD 8,000. Those who want higher withdrawal limits will have to become VIP members. Payouts for VIP members reach up to USD 10,000 per week.

 

Depending on the payout amount and the method used, there is a service fee of up to USD 30. While the advertised withdrawal time is from two to three days to e-wallets, payments across the network are officially disbursed only on Mondays and Thursdays. Winners that request money by bank check will need to wait anywhere from seven to thirteen days. The risk of non-payment is non-existent at 0%.

Fees

Player Activity Account inactivity for 180 days may result in fees

Withdrawal Fees All withdrawals are subject to a 0 to 30 processing fee per withdrawal depending on the payout method chosen. 

Other

Withdrawals While withdrawal requests are processed on a daily basis, payments are only made on a Monday and Thursday 

 
Web Reputation
Section Rating: 2.6  
 

Player Experience Summary 

  • By class

    Money

    57.14%

    Support

    14.29%

    General

    28.57%

    Other

    0.01%

  • Type

    Negative

    ,57.14%

    Mixed

    0.01%

    Positive

    42.86%

  • Solved
  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusWarning list
Online Casino City StatusPlay at you own risk
Casinolistings StatusBlacklisted and rogue

Our Take

Reviews vary depending on the source. CasinoListings and LCB both rate it as one out of five and send to the warning list, and the POGG Rating publishes the rating of three out of ten, which is accompanied by the status “Not Recommended.” AskGamblers, on the other hand, rates it as 8 out of 10 and labels it “Good.”

 

Feedback from registered players is also 50/50. Slightly more than 50% of it is positive, while 43% is made up of complaints. Most comments on forums are due to payout problems and overall reliability.

 

All questions and conflicts are handled by the help desk, which responds via 24/7 live chat as well as by phone and e-mail.

 
Promotions and Bonuses
Section Rating: 4.6  
 
 
*Total Bonus:  €1810
 
 

Key Facts - Lake Palace Casino Bonus Review

  • Bonus Offers: Welcome and regular deposit bonuses, loyalty points, and tournaments are available on an everyday basis.
  • Free Spins Eligibility: This offer can be claimed from among a variety of other promotions.
  • Bonus Codes: There is a specific code for each deal, and all of these are listed in our special section for bonus summaries.
  • Cashable: Once the rollover requirements are completed, the bonus money becomes cashable.
 

Play-through Requirement and Bonus Structure

  • New Player No Deposit Bonus

  • Bonus Code
  • 10 No Deposit Bonus 
  • Cashable
  • N/A
  • 10
  • 45XB
  • S
    Slots
    Contribute: 100%
    Wager: 45xB
    T
    Table Games
    Contribute: 0-5%
    Wager: 900xB to Unlimited
    V
    Video Poker
    Contribute: 10%
    Wager: 450xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 45xB
New Player No Deposit Bonus
N/A
10
45XB
  Cashable
Slots Wager: 45xB
Table Games Wager: 900xB to Unlimited
Video Poker Wager: 450xB
Arcade and Variety Wager: 45xB
Bonus Code: TenSpot
Claim Now
  • First Deposit Welcome Bonus

  • Bonus Code
  • First Deposit Bonus 
  • Cashable
  • 110%
  • 200
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 0-5%
    Wager: 1200xB to Unlimited
    V
    Video Poker
    Contribute: 10%
    Wager: 600xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
First Deposit Welcome Bonus
110%
200
60XB
  Cashable
Slots Wager: 60xB
Table Games Wager: 1200xB to Unlimited
Video Poker Wager: 600xB
Arcade and Variety Wager: 60xB
Bonus Code: LPNW1
Claim Now
  • Second Deposit Bonus 
  • Cashable
  • 50%
  • 400
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 0-5%
    Wager: 800xB to Unlimited
    V
    Video Poker
    Contribute: 10%
    Wager: 400xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
Second Deposit Welcome Bonus
50%
400
40XB
  Cashable
Slots Wager: 40xB
Table Games Wager: 800xB to Unlimited
Video Poker Wager: 400xB
Arcade and Variety Wager: 40xB
Bonus Code: LPNW2
Claim Now
  • Third Deposit Welcome Bonus

  • Bonus Code
  • Third Deposit Bonus 
  • Cashable
  • 100%
  • 200
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 0-5%
    Wager: 800xB to Unlimited
    V
    Video Poker
    Contribute: 10%
    Wager: 400xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
Third Deposit Welcome Bonus
100%
200
40XB
  Cashable
Slots Wager: 40xB
Table Games Wager: 800xB to Unlimited
Video Poker Wager: 400xB
Arcade and Variety Wager: 40xB
Bonus Code: LPNW3
Claim Now
  • Weekly Bonus

  • on Mondays
  • Bonus Code
  • Double Your Money Mondays 
  • Cashable
  • 100%
  • 1000
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 5-50%
    Wager: 80xB to 800xB
    V
    Video Poker
    Contribute: 10%
    Wager: 400xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
Weekly Bonus
on Mondays
100%
1000
40XB
  Cashable
Slots Wager: 40xB
Table Games Wager: 80xB to 800xB
Video Poker Wager: 400xB
Arcade and Variety Wager: 40xB
Bonus Code: SHOWMETHEMONEY
Claim Now

Our Take

All new clients are greeted with a massive package worth USD 800. The initial deposit receives a 110% match up to USD 200. The second payment gets a 50% match up to USD 400. The bonus for the third deposit is a 100% match up to USD 200. The promotion is subject to wagering 40xB; both slot machines and arcades contribute 100%, whereas video pokers only count 10% toward the rollover requirements. Numbers for table games are even smaller at only up to 5%.

 

There are also several ongoing deals, including doubling Monday deposits, giving away USD 50 on Fridays, and offering up to 25 free spins during the week. Regular tournaments are held on Mondays, Tuesdays, Wednesdays, and Sundays. Participation in these is worth anywhere between one to 125 loyalty points. These are earned by active wagering.

 

Depending on the activity and the number of accumulated points, the operator grants statuses in the VIP program. There are five of these: Jack, Queen, King, Ace, and Black Diamond. The benefits for privileged customers includes up to USD 500 as a birthday bonus, a higher conversion rate for loyalty points, daily offers, personal assistance, and more.

 
Games and Software
Section Rating: 3.5  
 

Downloadable Software

Provider Saucify
Popularity 7 (used by 17 out of 920 casinos)
Game Speed  Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)
PC Performance  Medium (CPU 30%, Ram 200MB, HDD 1000MB)
Number of games 128 (Slots: 70, Video Poker: 34, Table Games: 18, Arcade and Variety: 6)

Instant-Play Software

ProvidersTotal
Saucify Saucify 122
Total122

Mobile Software

Mobile Version Available

Popular Games on Lake Palace Casino

 

Our Take

There are over 100 games powered by Saucify. Although this number is small, all categories are represented. The online lobby is organized by video slots, progressive jackpots, classic slots, table games, video poker, and other games.

 

The video slots collection allows players to select from among such releases as Age of Spartans, Horn of Plenty, Digging for Dinosaurs, and well over sixty other titles. Among the over ten classic reels are Diamond Dare Bucks Edition, Wild Berry, and Minted Sevens. Molten Moolah, Legends of Avalon, and Dream Wheel are some of the available progressive games.

 

Video poker is represented by fewer than ten options, including Bonus Poker Deluxe, Jacks or Better, Joker Poker, and Deuces Wild. Slightly fewer that twenty games are included in the tables section, such as craps; baccarat; table pokers; blackjack variations like Vegas Strip, European, Single Deck, and Atlantic City; and two types of roulette: American and European. Scratch cards, keno, and a few arcades are located under the Other Games filter.