Lucky Creek Casino

 Key Rating: 3.0

Key Rating2.97

Section Ratings:

Ownership and Associations3.59

Software Providers3.28

Games and House Advantage3.7

Promotions and Bonuses3.36

Countries and Languages1.74

Banking and Payouts4.1

Contacts and Support4.51

Supervising Authorities2.94

Standings at Gambling Portals2.67

Player Experiences0

  (1st of 149 casinos casinos accepting United States: Virginia )
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €500
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:71
    Table Games:4
    Video Poker:11
    Arcade and Variety:4
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Lucky Creek Casino Review — Main Takes
Those who are fond of the Wild West, particularly its attitude and legends, will surely appreciate the atmosphere of the Lucky Creek Casino. Designed to transport everyone to the Rocky Mountains of Colorado in search of life-changing fortune, it also offers:
  • Mono-Soft Library
    Saucify is the only provider of entertainment here.
  • Traditional Approach
    A downloadable client is provided for those who prefer classic gaming. There are two variations – for PC and Mac users.
  • Modern Adaptation
    Those who would rather avoid the installation of software can play instantly from their browsers, without any limitations to the game selection.
  • Wins in the Pocket
    A mobile version is provided as well.
  • Alternative Currencies
    In addition to standard currencies, customers can use bitcoins.
  • Fast Advertised Payouts
    Whoever claims wins to e-wallets is promised to be paid within one business day.
 
General Information
Section Rating: 3.7  
 

Main

Associated Companies
Affiliate Program
Genesys Affiliates  
Licensed in
Year Established
2010 

Associated Casinos

Average rating
2.91
Partner Casino Restrictions
Only one account allowed in the casino group

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United States: Virginia

No restrictions specified

Our Take

Lucky Creek Casino online was established in 2010 and it belongs to the Genesys Gaming Group. The company was founded a year before opening the doors to this particular virtual gambling house, and it also manages such successful brands as Grand Eagle, Mandarin Palace, Treasure Mile and WizBet.

 

Inspired by the times of the Gold Rush and a thirst for money, this website sends everyone back to the time of saloons, cowboys, and the wild spirit of the West. Services here are available only in English and the regulating authority is the eGaming Licensing Services of Curacao. The majority of incoming traffic – 40% – comes from residents of the United States of America. Aside from this country, there are also plenty of virtual gold diggers from Germany, Norway, Singapore and Switzerland. Many other countries are accepted, as well, and the complete list can be checked in the registration form.

 

Regardless of location, everyone can select among three gaming modes. The first is the traditional option to download and install the client. Once the installation is complete, everyone can sign up and obtain a login to start playing. The second variant is more modern and involves registering and playing straight from the browser. This Flash player library is not any smaller than the downloaded one, and features the same bonuses.

 

Finally, owners of smartphones and tablets can take advantage of this casino’s mobile mode. It offers one-third of the entire amount of games, but the collection includes all categories and the most popular releases. No matter what version is selected, the registration process is fast and simple.

Contacts and Support

General

Current Casino Time22:38 (UTC-4)

Live chatYes

24/7 supportYes

Website FAQsNo

Phone

International+1-888-595-5835

UK+44-808-238-7523

Canada US+1-888-595-5835

Other countries Australia, Belgium, Canada, Denmark, Germany, Italy, Netherlands, Norway, Sweden

General emailSend an Email

Feedback Form None

VIP emailSend an Email

Other emailSend an Email

Fax

InternationalUnknown

UK+44-808-238-7524

Canada US+1-888-595-5935

Other countries Australia, Belgium, Canada, Denmark, Germany, Italy, Netherlands, Norway, Sweden

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 4.1  
 

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 Business days

By cheque from 5 to 21 Business days

Of that, reversal period Unknown

Reported payout time

For this casino from 7 to 14 days, median is 11 days

For all associated casinos from 2 to 14 days, median is 9 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 12 days, best guess 4 days

Non-payment risk  14%

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Withdrawal Min Min withdrawal is 100 uSD 

Our Take

Deposits can be done in Euros, British pounds, bitcoins, Australian, Canadian and US dollars, Swedish krone, as well as Danish and Norwegian krona. The amount of payment methods is moderately small. There are several e-wallets and cards, a few prepaid vouchers, and such bank transfer variations as German GiroPay and iDeal for the Netherlands. Whoever prefers withdrawing by bank check can do so at Lucky Creek.

 

The smallest amount allowed for cash-out is EUR 100, and both weekly and monthly maximum withdrawals are unlimited. Depending on the method of cash-out, service fees up to EUR 30 may be applied. Those who claim wins to their e-wallets are advertised to be paid within one business day. Payment by check takes from five to twenty-one days. In reality, most winners receive their money within four business days. The non-payment risk is relatively low, at only 14%.

Fees

Withdrawal Fees A service fee of between $0 and $30 per transaction applicable to withdrawals 

Other

 
Web Reputation
Section Rating: 1.3  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

This is a platform with mid to high ratings and mixed reviews online. The POGG Rating is ruthless, evaluating this operator at 3 out of 10. LCB is neutral, rating the operator 3 out of 5. AskGamblers believes it deserves 6 out of 10, while the status at Online Casino City is “Featured”.

 

Registered members are satisfied with the support services, including the nice live chat that is available 24/7, and the fair bonus offers. However, more than 60% of the feedback is dedicated to slow payouts. Around 29% of these and other complaints are solved by the help desk, which also responds by phone and e-mail, in addition to live chat.

 
Promotions and Bonuses
Section Rating: 3.4  
 
 
*Total Bonus:  €500
+25 Free Spins
on Age of Spartans
 
 

Key Facts - Lucky Creek Casino Bonus Review

  • Bonus Offers: Sign-up deals and giveaways are among the ongoing promotions.
  • Bonus Codes: Each promotion comes with a specific code, all of which are revealed in the list above this text block.
  • Game Contribution: Slot machines and arcade games count 100% towards the rollover requirements.
  • Cashable: As soon as the wagering requirements are completed, the bonus money can be converted into cash.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • +25 Free S...
  • Bonus Code
  • Free Welcome Offers 
  • Cashable
  • 100%
  • 500
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB

Our Take

The welcome bonus is a 100% match up to EUR 500. The bonus code for this deal is LUCKY1. The funds are distributed between the first three deposits, and each must be wagered at least 40xB before it becomes cashable. In addition to cash, there are 25 free spins available on the Age of Spartans slot machine. This additional promotion can be received after submitting the code MARSHAL.

 

In addition to the sign-up offer, there is EUR 50,000 worth of prizes in the Gallop to Victory giveaway. Those who participate in the loyalty program can also count on certain benefits. Collected points can be exchanged for cash or goods from the store.

 
Games and Software
Section Rating: 3.5  
 

Downloadable Software

Provider Saucify
Popularity 7 (used by 17 out of 890 casinos)
Game Speed  Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)
PC Performance  Medium (CPU 30%, Ram 200MB, HDD 1000MB)
Number of games 127 (Slots: 69, Video Poker: 34, Table Games: 18, Arcade and Variety: 6)

Instant-Play Software

ProvidersTotal
Saucify Saucify 123
Total123

Mobile Software

Mobile Version Available

Popular Games on Lucky Creek Casino

 

Our Take

Saucify supplies the library for this operator, with over 100 games of all classifications. The only type of entertainment missing here is live dealer games. All other cohorts, such as table games, slots, video poker and arcades, are located in one lobby.

 

Slot machines are represented by video, classic and progressive games, with a variety of bonus features and a diversity of themes. There are such options as the cartoonish Horn of Plenty, cosmic Zodiac, and the folklore-inspired Robin Hood Outlaw. Jackpots are hidden within Cash Flow, Legends of Avalon, Molten Moolah and three other popular games.

 

The video poker games are divided into single- and multi-hand variations, featuring Triple Double Bonus, Deuces Wild, Jacks or Better, and other popular options. Table games are represented by Baccarat, Craps and table poker varieties. There are also separate categories for Roulette and Blackjack, each of which has at least two variations. For Roulette, they are American and European, while for Blackjack, they are Single Deck and Atlantic City.