Casino Web Site English
Targeted Countries No targeted specified
No restrictions specified
Lucky Red Online was established in 2009 by Club Word Group, which also owns Buzzluck, Club World, All Star, High Noon, Aladdin’s Gold, Manhattan Slots, and a few others. The company’s services are licensed in Kahnawake and supervised by IBAS and eCOGRA.
Options to play include a downloadable client that runs on Mac and Windows, an online mode, and a mobile version that is available for all portable devices and requires no downloading. Each version has the same sign-up procedure, which includes customizing account settings. After signing up, new clients can claim the welcome bonus and other promotions.
All content is in English so people from around the world can visit the site; however, the majority of players come from the USA, Canada, Germany, and India. Residents of Germany, for example, can also check out these operators to play.
Current Casino Time11:38 (UTC-5)
TitleHead Office Lucky Red Casino, World Online Gaming
Street & NumberPO Box 313
Post CodeM21 3BY
ProcedureComplaints submitted to CDS and resolved by casino
eCOGRA Not Accepted
IBAS Not Accepted
Other Organizations CDS
Facebook Active Page with Rep
About 29% of feedback is positive and highlights the bonuses, however 68% of the reviews are rather negative. Clients are unhappy with the slow verification process and payouts. Support service managers resolve 60% of complaints via live chat or email, or by answering questions on gambling portals.
The ratings are also mixed, ranging from three points out of ten according to The Pogg, to five points out of ten on the AskGamblers portal, and finally nine points out of ten from the CasinoAdvisor Rating.
Also, Lucky Red holds the status “Rouge” from Casinomeister, which has given it a rating of one out of ten. This portal also is a dispute resolver along with the brand’s representatives.
|Popularity||2 (used by 67 out of 893 casinos)|
|Game Speed||Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)|
|PC Performance||Light (CPU 15%, Ram 200MB, HDD 100MB)|
|Number of games||210 (Slots: 119, Video Poker: 63, Table Games: 21, Arcade and Variety: 7)|
Mobile Version Available
The platform features one software provider, Realtime Gaming, with about 210 games available in the downloadable client and a little over 120 releases in the online version. Slot machines along with video poker and table play are the most frequently offered with almost no arcades available.
The website features one lobby with such categories as Slots, Progressives, Specialty, Newest, Table, and Video Poker. The mobile version contains one category with all games in one place.
Among the slot machines, customers will find Aladdin’s Wishes, Aztec’s Treasures, Cash Bandits, Coat of Arms, Caesar’s Empire, Count Spectacular, Cleopatra’s Gold, and others. Those who want to test their luck at the table can check out classic Baccarat, Blackjack, as well as Caribbean Hold’em, Caribbean Stud, Super 21, Vegas Three Card Rummy, Tri Card Poker, and Red Dog, among others.
Fans of video poker will find popular releases like All-American, Deuces Wild, Aces & Eights, as well as Bonus Poker, Loose Deuces, Sevens Wild, and Pick’em. The Specialty category includes games like American and European Roulette, Craps, Bonus Bingo, Lucky 8s, Magic 7s, and Sic Bo.