Maple Casino

 Key Rating: 4.3

Key Rating4.33

Section Ratings:

Ownership and Associations4.25

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses4.2

Countries and Languages3.95

Banking and Payouts3.93

Contacts and Support4.69

Supervising Authorities4.96

Standings at Gambling Portals4.24

Player Experiences3.97

  (United States is not allowed. See the list of 869 casinos accepting United States United States)
 
  • Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:466
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolver
Maple Casino IS Closed for good IN 2017
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    • Slots:140
      Table Games:15
      Video Poker:15
      Arcade and Variety:8
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    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
    • Supported
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      Live dealer games are not available. Click the icon for more details.
    • Supervised
      This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

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    • Slots:194
      Table Games:15
      Video Poker:14
      Arcade and Variety:8
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    • Fast Pay
      Estimated payout time is 5 days. Click the icon for more details.
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    • Live Dealers
      Live dealer games available. Click the icon to play.
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    • Slots:126
      Table Games:15
      Video Poker:7
      Arcade and Variety:8
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    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
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    • Supervised
      This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
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    • Slots:30
      Table Games:15
      Video Poker:3
      Arcade and Variety:8
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      Estimated payout time is 4 days. Click the icon for more details.
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    • Slots:133
      Table Games:15
      Video Poker:15
      Arcade and Variety:8
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    • Fast Pay
      Estimated payout time is 4 days. Click the icon for more details.
    • Supported
    • Live Dealers
      Live dealer games available. Click the icon to play.
    • Supervised
      This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

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Maple Casino Review — Main Takes
Maple casino is one of the most popular casinos in Canada that offers multiple gambling options. Players can expect:
  • Secured Play
    Maple online casino is licensed in Malta and supervised by eCOGRA.
  • Convenient Banking Methods
    Players can deposit or withdraw their funds in multiple ways, including international cards, ewallets, bank transfer, and country-targeted options for Latin America and Europe.
  • Versatile Playing Options
    Players can use Maple mobile casino to play on the go. They can also use Maple online casino for instant play or to download the software from the website that has a larger list of games available.
  • Large Game Selection
    All games at Maple casino are powered by the Microgaming software, which offers nearly 500 games for registered users.
 
General Information
Section Rating: 4.6  
 

Main

Owner VPL
Affiliate Program
StarPartner  
Licensed in
Year Established
2004 

Associated Casinos

Average rating
4.21
Partner Casino Restrictions
One welcome bonus for the casino group

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, German, Russian

Targeted Countries

Country Limitations for United States

Registration RestrictionsUnited States

Notes

Casino may close or refuse Real Accounts registered from South East Asia, Eastern Europe and Southern Africa

Our Take

 

Maple casino was established in 2004 and is owned by the company VPL. Maple online casino has several sister casinos such as Casino Mate, Golden Riviera Casino, and Crazy Vegas Casino. The VPL partner program also shares a similar bonus system among its brands, loyalty programs, and users’ country requirements. The partner program has one welcome bonus for the entire casino group.

Maple casino is licensed by the Malta Gaming Authority, and supervised by eCOGRA.  The Maple online casino is primarily targeted towards players from Canada, but also includes several sub-domains for foreign players: DE for users of Maple casino Deutsch, RU in Russian, and FR for French players. Games presented in the casino are available in French, Chinese, Danish, Dutch, Finnish, German, English, Norwegian, Russian, Spanish, Korean, Italian, Greek, Swedish, and Turkish. Players from South Africa, Canada, the UK, Russia, and Romania visit the casino the most. VPL has restrictions for players from the USA, Southern Africa, Eastern Europe, and South East Asia.

The casino website does not have a responsive design, but players often prefer Maple mobile casino, which is one of the most popular mobile casinos in Canada. Maple mobile casino is available in German, Russian, and French also. Maple mobile casino is compatible with all platforms - Android, iOS, and Windows.

The Maple online casino main page displays recent progressive jackpots and jackpot winners. At the Maple casino main page, players can observe the top played slots, latest casino news, bonus lists, and tips on how to use download software and Maple mobile casino. 

 

Contacts and Support

General

Current Casino Time15:43 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-866-509-1828

UK+44-800-731-4295

Canada US+1-866-509-1828

Other countries Australia, Germany, Netherlands, New Zealand, Switzerland

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleGo North Ltd.

Street & NumberVilla Seminia, 8, Sir Temi Zammit Avenue

CityTa’ Xbiex

CountryMalta

Post CodeXBX1011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Malta

License Name The Lotteries and Gaming Authority

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

Latestcasinobonuses Not represented

 
Banking and Payouts
Section Rating: 3.9  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 3 Business days

By cheque from 6 to 22 Business days

Of that, reversal period1 days

Reported payout time

For this casino from 1 to 19 days, median is 4 days

For all associated casinos from 1 to 60 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 24 days, best guess 3 days

Non-payment risk 5%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min Min Withdrawal 50 USD/GBP/EUR 

Deposit Min Min deposit is 20 

Max cashout details The maximum withdrawal is 4,000 per week exept progressive wins 

Our Take

 

Maple online casino features a wide range of payment methods. Players can use international ewallets such as Skrill, Neteller, and WebMoney, as well as Ecopayz, EZIPay, and Mexican ToditoCash. International cards like Visa and MasterCard, Paysafecard, Neosurf and Entropay are also available.

Players can withdraw their funds via banking check, while also using bank transfer for both deposits and withdrawals. Transfers targeted for certain countries are also available, such as Euteller and Trustly for Scandinavian users; POLi for Australian players; Lobanet for Latin America; Przelewy24 for Poland; Multibanco for Portuguese; iDeal for Netherlands; GiroPay and Sofort for German users; as well as UseMyFunds, InstaDebit, Envoy, and Citadel Commerce.

Maple mobile casino also offers the mobile system PugglePay. The casino accepts the following currencies: Australian dollar, Canadian dollar, Czech franc, Euro, British pound, Swedish krone, US dollar, and South African rand. Advertised payout time for e-wallets is two to three days, and six to 22 days for banking options. Statistically, the median time is three days. The risk of non-payment is low – 4%.

The maximum daily cash out is 4, 000 USD/GBP/EUR, and the maximum monthly withdrawal is 16, 000 USD/GBP/EUR.  The minimum cash out amount is 50 USD/GBP/EUR, and the minimal deposit is 20 USD/GBP/EUR.

Players must wager the deposit at least once to avoid fees. The account being inactive for 180 days may also lead to fees.

 

Fees

Player Activity Deposit must be played through the 1 times to avoid unspecified fee
Account inactivity for 180 days may result in fees

Other

Withdrawals There is not available to pay cheques to the following countries: Austria, Canada, Malta and Switzerland 

 
Web Reputation
Section Rating: 4.1  
 

Player Experience Summary 

  • By class

    Money

    47.06%

    Support

    17.65%

    General

    17.65%

    Other

    17.65%

  • Type

    Negative

    ,52.94%

    Mixed

    11.76%

    Positive

    35.29%

  • Solved

    No

    50%

    Unknown

    16.67%

    Yes

    33.33%

  • Rep. payout time

    0 to 3 days

    50%

    4 to 9 days

    40%

    10 to 30 days

    10%

    31 days and more

    0.01%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 17 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

 

Maple casino has medium to high ratings on gambling portals. Askgamblers has ranked it 6.8 points out of 10 and Casinolistings has ranked it 4.5 points on a scale from one to five. Casinomeister provides accreditation for the casino.

Only 53% of Maple casino players’ reviews are positive. The negative feedback is 35%, which are for money-related issues. Half of all users’ claims are solved with the Maple casino live chat customer support or via email. Complaints can be resolved with the eCOGRA.

 

 
Promotions and Bonuses
Section Rating: 4.2  
 
 
*Total Bonus:  €410
 
 

Key Facts - Maple Casino Bonus Review

  • Maple Casino Bonus Codes: Maple online casino offers welcome bonus for new players that do not require a promo code. The amount of the bonus will be added to the player’s account automatically after the first deposit.
  • Maple Casino Free Spins: Maple Casino welcome bonus grants 30 free spins on specified games after the first deposit.
  • Wagering Requirements: Slots and arcade games contribute 100% and can be wagered x50; table games contribute 2-8% and video poker contributes 2%.
  • Cashable: All bonuses are cashable upon meeting the wagering requirements.
 

Play-through Requirement and Bonus Structure

  • No Deposit Bonus

  • Bonus Code
  • No deposit 
  • Cashable
  • N/A
  • 10
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 2-8%
    Wager: 500xB to 2000xB
    V
    Video Poker
    Contribute: 2%
    Wager: 2000xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
No Deposit Bonus
N/A
10
40XB
  Cashable
Slots Wager: 40xB
Table Games Wager: 500xB to 2000xB
Video Poker Wager: 2000xB
Arcade and Variety Wager: 40xB
No bonus code required.
CASINO CLOSED
  • Free Play Bonus

  • Bonus Code
  • Freeplay Casino Bonus 
  • Cashable
  • N/A
  • 100
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 2-8%
    Wager: 625xB to 2500xB
    V
    Video Poker
    Contribute: 2%
    Wager: 2500xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB
Free Play Bonus
N/A
100
50XB
  Cashable
Slots Wager: 50xB
Table Games Wager: 625xB to 2500xB
Video Poker Wager: 2500xB
Arcade and Variety Wager: 50xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
CASINO CLOSED
  • First Deposit Welcome Bonus

  • +30 Free S...
  • Bonus Code
  • 1st Deposit 
  • Cashable
  • 100%
  • 100
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 2-8%
    Wager: 625xB to 2500xB
    V
    Video Poker
    Contribute: 2%
    Wager: 2500xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB
First Deposit Welcome Bonus
+30 Free Spins on Game of Thrones or 40 Free Spins on Avalon for mobile
100%
100
50XB
  Cashable
Slots Wager: 50xB
Table Games Wager: 625xB to 2500xB
Video Poker Wager: 2500xB
Arcade and Variety Wager: 50xB
No bonus code required.
Redemption Procedure: Automatically after deposit
CASINO CLOSED
  • 2nd Deposit 
  • Cashable
  • 50%
  • 100
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 2-8%
    Wager: 625xB to 2500xB
    V
    Video Poker
    Contribute: 2%
    Wager: 2500xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB
Second Deposit Welcome Bonus
50%
100
50XB
  Cashable
Slots Wager: 50xB
Table Games Wager: 625xB to 2500xB
Video Poker Wager: 2500xB
Arcade and Variety Wager: 50xB
No bonus code required.
Redemption Procedure: Automatically after deposit
CASINO CLOSED
  • 3rd Deposit 
  • Cashable
  • 100%
  • 100
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 2-8%
    Wager: 625xB to 2500xB
    V
    Video Poker
    Contribute: 2%
    Wager: 2500xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB
Third Deposit Welcome Bonus
100%
100
50XB
  Cashable
Slots Wager: 50xB
Table Games Wager: 625xB to 2500xB
Video Poker Wager: 2500xB
Arcade and Variety Wager: 50xB
No bonus code required.
Redemption Procedure: Automatically after deposit
CASINO CLOSED

Our Take

 

Maple casino welcome bonus consists of the first, the second, and the third deposit bonuses that are 100% each that can go up to 100 EUR for each deposit, and it has to be wagered x50 in a 14-day period. Players can also receive a Maple casino no-deposit bonus that also has to be wagered x50; however, the total winnings are limited to a maximum of 150 EUR/200 USD/100 GBP, with no possibility to cash out the excess amount.

With Maple casino welcome bonus, players get free spins and loyalty points that will be added to the VIP Loyalty Program. These loyalty points can be redeemed for casino credits so gamblers can continue playing. There are several special Lounge Tiers - Green, Silver, Gold, and Platinum that have unique benefits for players. They will receive 1 point for every 10 EUR/USD they spend playing in Maple online casino.

 

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 63 out of 869 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 570 (Slots: 424, Video Poker: 58, Table Games: 71, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 447
Total447

Mobile Software

Mobile Version Available

Popular Games on Maple Casino

 

Our Take

 

Maple online casino offers 570 downloadable games from Microgaming software, as well as 447 games for instant play. The casino does not offer live dealers in the Maple casino online, but does offer in the download version. The download version has a complete collection of games – 570, including 430 slots, 60 video poker games, more than 70 table games, and roughly 20 arcade games.

The Maple online casino lobby offers the following categories: New Games, Popular Slots, 5 Reels Slots, 3 Reels Slots, Video Pokers, Blackjack, Roulette, Table Games, Progressive, and Variety Games.