Music Hall Casino

 Key Rating: 3.7

Key Rating3.70

Section Ratings:

Ownership and Associations4.12

Software Providers3.76

Games and House Advantage5

Promotions and Bonuses3.23

Countries and Languages2.62

Banking and Payouts3.78

Contacts and Support4.42

Supervising Authorities3.79

Standings at Gambling Portals3.86

Player Experiences4.91

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 25%
    €500
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:470
    Table Games:19
    Video Poker:16
    Arcade and Variety:29
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
 
 
Music Hall Casino Review — Main Takes
Music Hall Casino belongs to a reputable and impressively big online network. Stylized as the stage of the vintage music hall, the heavy red curtains are lifted to let everyone participate in the fun. Key information about this brand includes:
  • No Mobile App
    There is no mobile version or app so all owners of portable devices wanting to gamble on the go will be forwarded to the network’s alternative websites.
  • Two Gaming Modes
    Everyone can choose between Flash and download versions.
  • Multiple Banking Options
    The cashier offers a variety of cards, e-wallets, and payment systems for easy and convenient deposits and withdrawals.
  • Many Sister Sites
    Members of the group can also play at more than twenty other titles run by the Rewards group, to which the Music Hall belongs.
  • Quality Services
    More than 90% of feedback on forums are positive comments about the received services.
  • Single-Software Library
    All games are from a single but very reputable software developer - Microgaming.
 
General Information
Section Rating: 4.1  
 

Main

Associated Companies
Owned by Casino Rewards
(Apollo Entertainment Limited)
Affiliate Program
Rewards Affiliates  
Licensed in
Year Established
2001 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Music Hall Casino was launched in 2001 by the Casino Rewards Group. This company requires little introduction because it is one of the biggest networks in the industry of virtual gambling out there. It consists of more than twenty-five different operators, and among them are Blackjack Ballroom, Quatro, Aztec Riches, Captain Cooks, Golden Tiger, Grand Hotel, Strike It Lucky, and many others.

The reviewed place to bet and win provides standard services and entertainment under a gaming license issued in Kahnawake. The content is in English only, and the most frequent visitors are from China. However, the geography of accepted countries is quite broad, and a lot of them are allowed to register.

Users can either play instantly from the browser using the Flash mode or download and install the software. There is no mobile version, which is common practice in the Rewards group. Those wanting to play from portable devices can use mobile versions of the sister sites, like Luxury, which provide the same software and similar bonuses.

The play now mode is only available to registered customers. Everyone can sign up both online and during software installation. Among the benefits available to registered accounts is access to the shared program of bonuses provided by the Rewards group. This means that those having more than one of the network’s logins can start a shared bonus account and accumulate loyalty points more quickly, as well as enjoy many of the features available to active regulars.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-888-942-7466

UK+44-800-917-1545

Canada US+1-866-312-7466

Other countries Denmark, Germany

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Kahnawake

License Name Kahnawá:ke Gaming Commission

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative

Other

Facebook Inactive Page

 
Banking and Payouts
Section Rating: 3.8  
 

Payout Times

Advertised payout time

To e-wallets  from 3 to 3 Business days

By cheque from 5 to 23 Business days

Of that, reversal period 2 days

Reported payout time

For this casino from 2 to 6 days, median is 3 days

For all associated casinos from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 3 days

Non-payment risk  1%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD 

Max cashout details Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week 

Our Take

This cashier accepts deposits in Euros, Canadian and US dollars, and British pounds. Several ways to add money to the accounts include offline bank transfer and such payment methods as Citadel Commerce, iDebit, Trustly, and several country-targeted services. Residents from the USA, Canada, Australia, Scandinavian countries, Austria, the Netherlands, Portugal, Germany, and Poland will find at least one payment system designed specifically for their country.

There are also standard and widely-used methods such as EcoPayz, PayPal, and Neteller e-wallets, and the Russia-targeted QiWi service. Among prepaid vouchers are Paysafecard and Neosuf, and players can also use Visa, Maestro, MasterCard, Entropay, Postepay, and Kalibra. Withdrawal options include the possibility of using bank checks.

The cash-out limits are rather low. No more than 4,000 Euros are allowed per day, and the monthly limit is 16,000 Euros. The estimated pay-out time is up to three business days, and the risk of non-payment is no greater than 1%.

Fees

Player Activity Account inactivity for 90 days may result in fees

Withdrawal Fees  Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT 

Other

Withdrawals Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days 

 
Web Reputation
Section Rating: 4.4  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusReservation
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

The professional evaluations differ dramatically from one gambling portal to another. While the POGG Rating gives a Not Recommended status, AskGamblers labels the location “Good” and rates it at eight out of ten. The verdict of the LCB portal is a rating of four out of five.

On the other hand, registered clientele is almost unanimous in their opinions. More than 90% of reviews are positive while only 8% are complaints, which is a very low percentage. Among features appreciated by many are a good game selection, fast payouts, and helpful support assistance. Gamblers notice that withdrawals made with Skrill are processed in less than a day. The most common complaint is that there should be a better selection of bonuses.

All the usual ways to contact the helpdesk are provided, including email, phone, and 24/7 live chat. The supervising authority, eCOGRA, can be called in as a non-biased dispute resolver in major conflicts.

 
Promotions and Bonuses
Section Rating: 3.2  
 
 
*Total Bonus:  €500
 
 

Key Facts - Music Hall Casino Bonus Review

  • Bonus Codes: Offers are added automatically after depositing, and no promo codes are required.
  • Cashable: Bonuses can be converted to cash and withdrawn upon completion of rollover terms.
  • Game Contribution: Slot machines and arcades contribute 100%, while table games count from 2% to 50% towards the wagering requirements, and video poker contributes only up to 10%.
  • Wagering Requirements: The play-through requirements are hard because the bonus has to be wagered 60x.
 

Play-through Requirement and Bonus Structure

  • Match Bonus  
  • Cashable
  • 25%
  • 500
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB

Our Take

All newbies can claim the welcome bonus, which is 25% on the first deposit. The bonus should be wagered 60x within sixty days, after which it can be cashed out. Those who have already registered can benefit from collecting loyalty points and exchanging them for benefits, referring friends and earning money once their friends have deposited and wagered, or choosing from among the several ongoing promotions.

 
Games and Software
Section Rating: 4.4  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 890 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 580 (Slots: 429, Video Poker: 58, Table Games: 76, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 454
Total454

Mobile Software

Mobile Version Not Available

Popular Games on Music Hall Casino

 

Our Take

This is a mono-software library, with all games provided by Microgaming. The number of releases on offer is decent, at around five hundred, of all types – from slot machines and arcades to table games and video poker.

The instant version contains a smaller amount of entertainment, while those using the download mode will be able to enjoy the entire selection. As all the other platforms in the Rewards group are also powered by Microgaming, everyone wanting to gamble on-the-go will be forwarded to sister libraries with the same selection of games from this provider.

Most of the collection is made up of slot machines, and fans of this cohort can enjoy the best releases of this renowned software studio, such as Immortal Romance and Tarzan video slots, Break da Bank Again classic reels, and Mega Moolah progressive jackpot game, to name just a few.

Fans of video poker will also be satisfied with the large selection on offer of over fifteen variations, including popular Deuces Wild, Joker Poker, All American, and rare classifications. Table games feature plenty of roulette and blackjack types, as well as table pokers, baccarat, and more. There are also quite a few arcades.