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Palace of Chance online was launched in the year 2000. It belongs to the Virtual Casino Group, which also owns Club Player, Cool Cat, Vegas Strip, Slots Garden, and a few other gambling destinations. All these are powered by Real Time Gaming software, which allows residents of the US to register. Each one provides a distinctive set of bonuses, and has a specific theme.
The reviewed website holds a gaming license issued in Costa Rica. In addition to the traditional entertainment set, it provides an online lottery. The only available language is English, and the majority of visitors are from the USA, the Czech Republic, Germany, and Canada.
As to technical possibilities, no download is required for the desktop or mobile version. All that is needed for stationary computers is Flash player. The version adapted for portable devices has a smaller selection of games. However, all the popular slot machines, table and card games, and video pokers are available.
A login is needed to claim bonuses and win real money. Without registration players can only try free slots and games. The sign-up procedure is divided into three standard steps with simple questions.
Current Casino Time12:43 (UTC-5)
Live chatRegistered players only
Street & NumberUnknown
ProcedureComplaints submitted to CDS and resolved by casino
eCOGRA Not Accepted
IBAS Not Accepted
Other Organizations CDS
The brand has its share of negative reviews. AskGamblers rates it at 3 out of 10. LCB sends it onto the warning list and rates it at 1 out of 5. CasinoListings blacklists it and rates it at 1 out of 5. The verdict at The POGG Rating is 1 out of 10.
Most feedback from registered customers is negative, as well. Mostly, problems are caused by slow payouts or non-payment. For what it’s worth, more than 70% of issues are solved by the representatives. Ways to contact the helpdesk include 24/7 live chat, email, and phone. Complaints can also be submitted to CDS. Positive feedback has been left about the good bonus selection and games.
|Popularity||2 (used by 66 out of 890 casinos)|
|Game Speed||Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)|
|PC Performance||Light (CPU 15%, Ram 200MB, HDD 100MB)|
|Number of games||223 (Slots: 117, Video Poker: 77, Table Games: 22, Arcade and Variety: 7)|
Mobile Version Available
Real Time Gaming provides more than 120 games, and all cohorts are represented. The biggest selection is for slot machines. Here there is a true diversity of themes, bonus rounds, reel configurations, and so on. Video, classic, and progressive games can all be selected. Among absolute favorites are Crazy Vegas, Coyote Cash, Cleopatra’s Gold, and Crystal Waters.
Table games feature mostly pokers and blackjack. Fans of the first option will be able to bet on Pai Gow, Tri Card, and Let’Em Ride, while blackjack has such variations as European, Perfect Pairs, Suit’em Up, and a few more. In addition to these options, there are baccarat, American Roulette, and craps.
The video pokers collection could be bigger, but still provides most popular options, such as Jacks or Better, All American, Bonus Poker, Deuces Wild, and a few more. The arcade selection is small, with only keno, bingo, and one scratch card game available.
All games are conveniently located in one lobby and sorted mostly by classifications – table games, video poker, online slots and specialty, which, for some reason, contains not only arcades, but also a few table games.