Planet Casino

 Key Rating: 3.2

Key Rating3.18

Section Ratings:

Ownership and Associations2.2

Software Providers3.53

Games and House Advantage3.27

Promotions and Bonuses3.89

Countries and Languages2.93

Banking and Payouts2.58

Contacts and Support4.38

Supervising Authorities2.76

Standings at Gambling Portals1.98

Player Experiences1.57

 
  • + 2 Other Software
  • US Friendly
    Players residing in United States are accepted. English version is available. Click the icon to play.
  • 150%
    €450
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:251
    Table Games:15
    Video Poker:11
    Arcade and Variety:8
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 7 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Planet Casino Review — Main Takes
Planet Casino may seem a bit old-fashioned compared to some other modern online places to bet and win, but it features reliable software, has over five years’ experience, and belongs to a reputable managing company. The key points highlighted in this review are:
  • Selection of Gaming Modes
    Clientele can either download software or use the instant play version.
  • Mobile Assistance
    Games can also be launched from portable devices via the mobile version.
  • Mono-Software Library
    All entertainment is powered by Saucify.
  • Diversity of Games
    All game categories except live dealer are available.
  • Decent Welcome Bonus
    Several first deposits can be enhanced with the sign-up offer.
  • Delayed Payments
    Though the brand advertises a payout time from two to four days, occasionally payments can be delayed.
 
General Information
Section Rating: 3.1  
 

Main

Owner I-Services N.V.
(Seaside Payment Services Ltd)
Affiliate Program
VIP Affiliate  
Licensed in
Year Established
2011 

Associated Casinos

Average rating
3.4
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Other

  • None

Languages Supported

Casino Web Site English, French, Italian

Targeted Countries

Country Limitations for United States

No restrictions specified

Our Take

Planet Casino was launched in 2011 by I-Services N.V. This company has more than ten years’ experience, manages several successful online gambling locations, and works together with two well-known software developers – RealTime Gaming and Saucify. Among Planet’s associated sites are Cherry Gold, Free Spin, and ExclusiveBet.

 

The platform holds a license issued in Curacao. It offers a choice of three languages, namely English, French, and Italian. Among regulars are residents from the USA, Hungary, and Ukraine. Gamblers from a variety of other countries worldwide are welcome to register.

 

This place offers a downloadable software as well as the instant play mode. The online version allows members to access a slightly smaller number of games than the downloadable one. There is also the mobile adaptation which has an even smaller selection of entertainment, but is still compatible with different smartphones and tablets, and makes it possible to gamble on the go.

 

Without the login, user possibilities are limited. Even demo games are only available after registration. Sign-up is possible both online and after software installation. The sign-up is also allowed via social network profiles, which makes the process even faster.

Contacts and Support

General

Current Casino Time04:46 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsNo

Phone

International+1-877-975-2638

UK

Canada US+1-877-975-2638

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleI-Services N.V.

Street & NumberE-Commerce Park

CityVredenburg

CountryCuracao

Post CodeUnknown

Complaints Handling Procedure

ProcedureNo disputes, casino's decision is final

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 2.6  
 

Payment Methods for United States

Currencies CAD, EUR, GBP, USD  

Payout Times

Advertised payout time

To e-wallets  from 2 to 4 Business days

By cheque N/A

Of that, reversal period2 days

Reported payout time

For this casino Not enough data

For all associated casinos from 3 to 15 days, median is 9 days

KeyToCasino estimated payout time 

To e-wallets from 3 to 14 days, best guess 7 days

Non-payment risk  Not enough data

Limits

Max cashout one time 5000

Max cashout monthly 20000

Max cashout details A maximum of 5000 USD may be sent per week 

Withdrawal Min Min withdrawal by Bank Wire is 100 USD 

Our Take

The selection of deposit methods is limited to Neteller and EcoPayz e-wallets, and Visa and MasterCard cards. Players from the USA can use American Express. All deposits and withdrawals are possible only in Euros, British pounds, and Canadian dollars.

 

The website promises to take from two to four business days to send funds to the winners. In reality, some withdrawals take up to seven days. Each customer can ask for up to EUR 5,000 per week, which makes a maximum of EUR 20,000 per month. Fees are applied to certain cash-outs. Thus, the minimum withdrawal allowed for wire transfer is EUR 100, and a EUR 50 service fee is charged for this method.

Fees

Withdrawal Fees Fee of 50 per withdrawal applies to Bank Wire withdrawal 

Other

 
Web Reputation
Section Rating: 1.8  
 

Player Experience Summary 

  • By class

    Money

    60%

    Support

    40%

    General

    0.01%

    Other

    0.01%

  • Type

    Negative

    ,40%

    Mixed

    0.01%

    Positive

    60%

  • Solved
  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

This operator has mixed reviews from the leading gambling portals. While The POGG Rating sends it onto the “Not Recommended” list and rates it at 2 out of 10, AskGamblers believes it is worth an above average rating, awarding it 6 out of 10.

 

Reviews from registered members are also split. Some are not satisfied with the selection of bonuses and the complex verification process. Others praise the helpful assistance of the support service, the thousands of dollars cashed out without any difficulties, and reliable software.

 

The helpdesk is ready to answer all questions and resolve problems via phone and email, as well as 24/7 live chat. All disputes should be settled by the representatives because there is no supervising authority.

 
Promotions and Bonuses
Section Rating: 3.9  
 
 
*Total Bonus:  €850
 
 

Key Facts - Planet Casino Bonus Review

  • Bonus Offers: Loyalty points and welcome offers are available to everyone.
  • Bonus Codes: Each promotion requires a bonus code, and these can be copied from our chart above.
  • Cashable: If the wagering requirements are completed on time and without violations, bonus money can be cashed out.
  • Game Contribution: Slot machines and arcades contribute 100%, table games contribute from 5% to 50%, and video poker games count 10% towards the rollover requirements.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 100%
  • 200
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 5-50%
    Wager: 120xB to 1200xB
    V
    Video Poker
    Contribute: 10%
    Wager: 600xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
First Deposit Welcome Bonus
100%
200
60XB
  Cashable
Slots Wager: 60xB
Table Games Wager: 120xB to 1200xB
Video Poker Wager: 600xB
Arcade and Variety Wager: 60xB
Bonus Code: PLANET1
Claim Now
  • Welcome Bonus 
  • Cashable
  • 50%
  • 100
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 5-50%
    Wager: 120xB to 1200xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
Second Deposit Welcome Bonus
50%
100
60XB
  Cashable
Slots Wager: 60xB
Table Games Wager: 120xB to 1200xB
Arcade and Variety Wager: 60xB
Arcade and Variety Wager: 60xB
Bonus Code: PLANET2
Claim Now
  • Third Deposit Welcome Bonus

  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 150%
  • 450
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 5-50%
    Wager: 120xB to 1200xB
    V
    Video Poker
    Contribute: 10%
    Wager: 600xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
Third Deposit Welcome Bonus
150%
450
60XB
  Cashable
Slots Wager: 60xB
Table Games Wager: 120xB to 1200xB
Video Poker Wager: 600xB
Arcade and Variety Wager: 60xB
Bonus Code: PLANET3
Claim Now
  • Special

  • Bonus Code
  • Birthday Bonus 
  • Cashable
  • 100%
  • 100
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 5-50%
    Wager: 120xB to 1200xB
    V
    Video Poker
    Contribute: 10%
    Wager: 600xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
Special
100%
100
60XB
  Cashable
Slots Wager: 60xB
Table Games Wager: 120xB to 1200xB
Video Poker Wager: 600xB
Arcade and Variety Wager: 60xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now

Our Take

New clients can claim the welcome bonus on the first three deposits. The play-through requirements for this deal are hard. Bonus money should be played through 60x, and only slot machines and arcades contribute. Planet also limits withdrawals won from the bonus to a certain cash amount.

 

Active regulars can benefit by earning loyalty points. Slots, arcades, roulette, and Three Card Poker contribute one loyalty point per each GBP 1 wagered. Baccarat contributes one loyalty point per each GBP 25 wagered, and in order to earn one loyalty point from video poker, users need to play through at least GBP 50. Stakes are even higher for blackjack and craps, where one loyalty point is earned per each GBP 100 wagered.

 

Accumulated loyalty points can be traded for bonus credits, and can also help the participants advance through the statuses of the casino. While Bronze status holders are entitled to regular promotions and a birthday bonus, Platinum position owners will receive customized bonuses, free of charge wire transfers, personal VIP hosts, and many other benefits.

 
Games and Software
Section Rating: 3.4  
 

Downloadable Software

Provider Saucify
Popularity 7 (used by 17 out of 921 casinos)
Game Speed  Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)
PC Performance  Medium (CPU 30%, Ram 200MB, HDD 1000MB)
Number of games 123 (Slots: 65, Video Poker: 34, Table Games: 18, Arcade and Variety: 6)

Instant-Play Software

ProvidersTotal
Rival Rival 135
Saucify Saucify 129
BetSoft BetSoft 38
Total302

Mobile Software

Mobile Version Available

Popular Games on Planet Casino

 

Our Take

The selection of games is limited to around 100 slots, table games, arcades, and video poker. Live dealer is not offered here. All entertainment is provided by Saucify, and no other software developers are represented. While the number of games is smaller than in most other online gambling destinations across the industry, the total number of releases produced by Saucify is around 140, so for a mono-software library the selection of entertainment is decent.

 

Games are located in one lobby, and filtered by Classic Slots, Video Slots, Table Games, Video Poker, and Other Games. The lobby is animated, and features music effects. Looking at the online version, it seems the majority of games are slots. There are more than ten classic reels, and plenty of video machines. These can also be filtered by the number of lines, availability of free spins, bonus games, gambling features, or jackpots.

 

Table games are represented by several table poker games, and variations of blackjack, such as Vegas Strip and Atlantic City. The collection of video poker games is quite big, and includes both standard and rare variations. Among arcades, gamers can bet on keno and scratch cards.