Prime Casino

Key Rating

3.6/5

Key Rating

3.59

Section Rating

Ownership and Associations

4.27

Software Providers

4.52

Games and House Advantage

3.9

Promotions and Bonuses

4

Countries and Languages

1.83

Banking and Payouts

3.8

Contacts and Support

4.46

Supervising Authorities

3.11

Standings at Gambling Portals

3.5

Player Experiences

4.06
(United States: Virginia is not allowed. See the list of 186 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
    Malta
  • DISPUTES
    LCB.org

Prime Casino Review — Main Takes

Prime Casino is a brand that has been providing services to the online gaming community for ten years. Together with stability and reputation, it offers:

  • Customer-Oriented Treatment

    The number of satisfied responses on forums reaches 70%, and many of them often feature positive feedback about live support managers.

  • Multi-Software Entertainment

    Everyone has access to games from up to ten software providers, including Net Entertainment and other reputable studios.

  • Selection of Gaming Modes

    Both the modern instant play and free download software are available to those who sign up.

  • Convenient Depositing

    Adding money to the account is fast and easy with a selection of cards, e-wallets, and bank transfer systems for visitors from different countries.

  • Games in The Pocket

    There is a mobile version, which includes the complete collection of entertainment.

  • Good Slot Selection

    This cohort occupies the majority of the shelves within the virtual library, and offers lots of popular creations to choose from.

General Information
Section Rating  

4.0 /5

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

22:04 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+44-800-051-8932

UK

+44-800-051-8932

Canada US

+ 1-800-615-7069

Other countries

Mail Adress

Title

Bayton Ltd

Street & Number

Villa Seminia, 8, Sir Temi Zammit Avenue

City

Ta Xbiex

Country

Malta

Post Code

XBX1011

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Social Media

Casino accounts

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted  

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Prime Casino was established in 2007. It holds a license from the Malta Gaming Authority and offers all types of games as well as the live dealer. The operator is managed by Bayton Ltd, which is a part of Prime Gaming company. This label has over ten years of experience in the online gambling business and runs six titles, among which are Jackpot City, Giggle Bingo and Simba Games.

Both Flash and download are the two options to choose from when deciding on the gaming mode. The instant play version offers the same selection of games, including the live dealer. To ensure gaming anytime anywhere, this website provides the mobile adaptation to the owners of portable devices, but there is no app.

All of the content is adapted to several languages, including German, and also English, Finnish, Norwegian, and Swedish. The countries that are most frequently represented by the incoming traffic are Sweden, Germany, South Africa, Romania, and Norway.

Games are available for free; but with the login, real money wins, a sign up bonus, and other benefits become available. The registration process is standard and does not require more than five to seven minutes of spare time.

Banking and Payouts
Section Rating  

3.8 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
CAD, EUR, NOK, SEK, GBP, USD, AUD  

Currency 

It is possible to change account currency from within the Cashier of the casino platform. 

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 5 Business days
By cheque
N/A
Of that, reversal period

3 days

Reported payout time
For this casino
from 1 to 1 days, median is 1 days
For all associated casinos

from 1 to 6 days, median is 2 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 6 days, best guess 2 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
0%

Limits

Max cashout one time

10000

Max cashout monthly

10000

Jackpots

Casino reserves the right to pay all Progressive Jackpot winnings in US dollars

Max cashout details

Max withdrawal is 10,000 per day

Withdrawal Min

20 USD/GBP/EUR/CAD/AUD

Deposit Min

20 USD/GBP/EUR/CAD/AUD

Fees

Player Activity

Deposit must be played through the unspecified number of times to avoid the 15% fee
Account inactivity for 90 days may result in fees

Our Take

Customers can take advantage of a big selection of deposit methods at this online casino. There are both international and locally targeted payment options. The choice of e-wallets includes standard Neteller, Skrill, PayPal, and EcoPayz; services such as Russian Webmoney, Yandex Money, Moneta.ru and Qiwi; as well as Latin American DineroMail and ToditoCash. There are also several cards, including Visa, Maestro, MasterCard, EntroPay, and Italian Postepay & Kalibra as well as Paysafecard, Neosuf, and Hungarian Abaqoos.

Another option is bank transfer and its variations – Citadel Commerce, FundSand, Usemyfunds, SafetyPay, and Trustly— as well as local systems such as UNet for Estonia, Teleingreso for Spain, Siru Mobile for Finland, Swedbank and Paylevo for Sweden, Sporopay for Slovenia, EPay.bg for Bulgaria, EKonto and ComGate for Czech Republic, Bpay and Poli for Australia, InstaDebit for Canada, GiroPay and Sofort for Germany, iDEAL for Netherlands, Lobanet for the countries of Latin America, Multibanco for Portugal, Nordea for Baltic region, Euteller for Scandinavia, and Przelewy24 for Poland.

The choice of currencies is much smaller. The minimum deposit is 20 US dollars or Euros or the equivalent in British pounds, Australian and Canadian dollars, or Norwegian and Swedish krona.

Withdrawals start from 20 USD/EUR. The maximum daily limit is 10,000 USD. The cashier advertises to process payouts within five business days. Statistically, most winners receive their withdrawals within three days. The estimated non-payment risk is 14%.

Web Reputation
Section Rating  

4.2 /5

Gambling Portal Ratings

LCB
4.3
Askgamblers Casino
4.05

Gambling Portal Statuses

LCB

No Status

Askgamblers

Good

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

Opinions about this gaming destination differ among major gambling portals. While CasinoMeister’s status is Not Recommended, AskGamblers labels it “Good” and rates eight out of ten. The status at OCC is “Featured”, and CL’s rating is four out of five. As for the registered members, 70% of them leave satisfied feedback, and only 30% of responses to the services are complaints.

Help desk representatives are available via e-mail, phone, and 24/7 live chat. The supervising authority is eCOGRA.

Promotions and Bonuses
Section Rating  

4.0 /5

Key Facts - Prime Casino Bonus Review

  • Bonus Codes:

    Coupon codes for promotions can be copied from the chart above.

  • Cashable:

    Once wagering requirements are completed, bonus money can be converted into real cash.

  • Game Contribution:

    Slots and arcade games count up to 100% towards the wagering requirements, while video poker and table games do not contribute at all.

  • Free Spins:

    These may be a part of the welcome deal, or a standalone proposition.

Play-through Requirement and Bonus Structure

Info

Free Spins for New Players

Free Spins Bonus

bonus is winnings from 30 Free Spins on second, third and fourth deposits

  • N/A
  • Unlimited
  • 60XB
150spins
Copy to Clipboard
Info

Match Bonus Welcome Bonus

First Deposit Welcome Bonus - Option 1

+ 150 Free Spins Bonus and particulary 30 free spins with first deposit

  • 100%
  • € 100
  • 30XBD
150spins
Copy to Clipboard
Info

Every Month Deposit Bonus

Monthly Bonus - Option 1
  • 100%
  • € 100
  • 30XBD
MATCHME100
Copy to Clipboard
Info

Every Month Deposit Bonus

Monthly Bonus - Option 2
  • 50%
  • € 500
  • 30XBD
MATCHME50
Copy to Clipboard

Our Take

The list of bonus offers includes welcome deals and monthly promotions. The welcome bonus is 100%. Up to 150 free spins may be added, based on prior experience. The wagering requirements for the bonus money are easy – 30xBD within 30 days. Free spins should be wagered 60x.

In addition to the welcome offer and ongoing bonuses, players can take advantage of loyalty points, which can be exchanged for cash once enough of them are accumulated. Also, active clients can progress through the VIP program and get such benefits as cashback on every bet, extra spins on new game releases, free bonuses, and tickets to different events.

Games and Software
Section Rating  

4.2 /5

Downloadable Software

Provider

SkillOnNet

Popularity

7 (used by 11 out of 1301 casinos)

Game Speed

(BlackJack Unknown, Roulette Unknown, Videoslots Unknown)

PC Performance

(CPU Unknown, Ram Unknown, HDD Unknown)

Number of games

167 (Slots: 117, Video Poker: 16, Table Games: 16, Arcade and Variety: 18)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
SkillOnNet 168
Net Entertainment 64
Evolution Gaming 10
Show all Providers
Sub Total242

Software

Supported Softwares
Android IOS Windows

Popular Games on Prime Casino

Our Take

There are up to 400 games at the library. They are provided by nine developers. While the platform works on the SkillOnNet software, there are Net Entertainment, Williams Interactive, Next Generation Gaming, Barcrest, NYX, and Lightning Box Games, among others. Live dealer is from Evolution Gaming and XproGaming.

Thus, fans of roulette can enjoy a big selection, including European and American variations. At the live dealer there is also Auto Roulette. The collection of video poker games is decent as well. There are, among others, such classifications as Aces and Faces, Joker Poker, Jacks or Better, and Deuces Wild. As for arcade games, up to 30 of them are available, including scratch cards and vintage arcades.

Among slots are such options to bet and spin as The Snake Charmer by Next Generation Gaming, Bruce Lee by Williams Interactive, Creature from the Black Lagoon by Net Entertainment, and more.

The lobby offers several sub-categories for a convenient game search. These filters include video poker, live dealer, slots, scratch games, jackpot, roulette, blackjack, and card games. Games can also be sorted by popularity and release date.