Rich Reels Casino

 Key Rating: 3.7

Key Rating3.68

Section Ratings:

Ownership and Associations3.96

Software Providers3.76

Games and House Advantage5

Promotions and Bonuses3.31

Countries and Languages2.62

Banking and Payouts3.75

Contacts and Support4.49

Supervising Authorities3.79

Standings at Gambling Portals4.48

Player Experiences4.09

  (United States: Virginia is not allowed. See the list of 150 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €150
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:470
    Table Games:19
    Video Poker:16
    Arcade and Variety:29
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
 
 
Rich Reels Casino Review — Main Takes
Rich Reels Casino has been online for more than ten years, making it a proficient brand with a solid reputation. Key facts worth knowing about it include:
  • No Mobile Adaptation
    Owners of portable devices will be forwarded to one of the network’s substitutes which offers a mobile version and the same selection of entertainment.
  • Best Software Available
    The only software provider represented in the library is Microgaming.
  • Diverse Games
    There are up to five hundred games, with all classifications available and well-represented.
  • Choice of Gaming Mode
    Content can be played both instantly and from the installed software.
  • Links to Versatile Bonuses
    Due to a major bonus program offered by the Rewards Group, players with accounts at more than two of the network’s locations will be entitled to a shared loyalty program.
  • Fast Payouts
    Though the advertised payout time is up to three business days, most winners receive money the same day they make the withdrawal request..
 
General Information
Section Rating: 4.1  
 

Main

Associated Companies
Owned by Casino Rewards
(Apollo Entertainment Limited)
Affiliate Program
Rewards Affiliates  
Licensed in
Year Established
2008 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Rich Reels Casino was launched in 2008 by Casino Rewards, a big company with a portfolio of up to twenty-nine titles, all powered by Microgaming and united under a shared loyalty program. Among the associated sites are Nostalgia, Players Palace, Virtual City, Vegas Country, and more. All of them, including Rich Reels, offer services under a gaming license issued in Kahnawake.

The reviewed platform provides services in English, and most of its visitors are German. The gaming license, however, allows for several countries in Europe, the Americas, Asia, and Oceania to register.

Everyone will be offered the Flash mode to play instantly from the browsers, as well as the option to download and install the software. Those looking for the mobile version will be invited to proceed to other brands of the network, because this one is not usable on mobile devices, whereas Luxury has a fully-functioning mobile version with the same collection of Microgaming entertainment.

Users can register both online and during software installation. Registration is required to stake and win real money, receive bonuses, and accumulate loyalty points.

Contacts and Support

General

Current Casino Time14:37 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-888-942-7466

UK+44-800-917-1545

Canada US+1-866-312-7466

Other countries Denmark, Germany

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Kahnawake

License Name Kahnawá:ke Gaming Commission

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative

Other

Facebook Inactive Page

 
Banking and Payouts
Section Rating: 3.8  
 

Payout Times

Advertised payout time

To e-wallets  from 3 to 3 Business days

By cheque from 5 to 23 Business days

Of that, reversal period 2 days

Reported payout time

For this casino from 2 to 7 days, median is 4 days

For all associated casinos from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 3 days

Non-payment risk  1%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD 

Max cashout details Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week 

Our Take

Like all other participants of the Rewards group, this one provides a variety of deposit methods to its customers. There are various e-wallets, including the internationally accepted Neteller, EcoPayz, and PayPal, and the Russian service QiWi.

Italians will be able to use their local Postepay & Kalibra cards, while residents from other countries can easily add money to their accounts via Visa, MasterCard, Maestro, and EntroPay. Fans of prepaid vouchers will also find their needs met, with Paysafecard and French Neosuf also available.

Gamblers from the USA, Canada, Poland, Germany, Portugal, the Netherlands, Austria, Scandinavia, and Australia will be able to deposit via local payment systems, such as the German GiroPay, or the Australian POLi, and there is the internationally accepted offline bank transfer. Withdrawals are also available by bank check.

All financial transactions can be made in Euros, US and Canadian dollars, and British pounds. A maximum of 16,000 Euros can be withdrawn per month, and the risk of non-payment is minimal, at only 1%. The cashier reserves up to three business days to process cash-out requests and transfer wins to accounts.

Fees

Player Activity Account inactivity for 90 days may result in fees

Withdrawal Fees  Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT 

Other

Withdrawals Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days 

 
Web Reputation
Section Rating: 4.3  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Due to years of experience, the place to bet and win scores high ratings online. CL labels it “Great”, and rates at five out of five, while LCB evaluates it at four out of five. AskGamblers believes it is worth the status “Good”, and the ranking of eight out of ten. The only portal where Rich Reels is on the warning list is The POGG Rating.

The gambling destination is very attentive to its audience, which is why up to 70% of clients leave positive reviews about the payout speed and the quality of its support service, which is available 24/7 via live chat, and can also be reached via email and phone.

The number of complaints is rather small, at only 25%, and some of them are due to the fact that the operator can block an account without stating its reason for doing so. If members believe they are treated unfairly, they can contact the supervising authority, eCOGRA.

 
Promotions and Bonuses
Section Rating: 3.3  
 
 
*Total Bonus:  €1000
 
 

Key Facts - Rich Reels Casino Bonus Review

  • Bonus Codes: Offers should be claimed online without bonus codes, and they are added to the account automatically after depositing.
  • Wagering Requirements: Bonuses should be wagered 60x within a certain amount of time.
  • Game Contribution: Slots and arcade games count 100% towards the rollover requirements, while video poker contributes only up to 10%, and table games from 2% to 50%.
  • Cashable: If the play-through requirements are completed without violations, bonuses can be cashed out.
 

Play-through Requirement and Bonus Structure

  • 100% Match Bonus  
  • Cashable
  • 100%
  • 150
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • 50% Match Bonus  
  • Cashable
  • 50%
  • 250
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • 30% Match Bonus  
  • Cashable
  • 30%
  • 200
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • 20% Match Bonus  
  • Cashable
  • 20%
  • 200
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • 10% Match Bonus  
  • Cashable
  • 10%
  • 200
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB

Our Take

The selection of promotions boils down to loyalty points, cash rewards for referring a friend, several ongoing deals, and the sign-up bonus. The welcome offer is an impressive package on the first five deposits. With their initial deposit, gamers receive a 100% match. The wagering requirements are hard at 60xB.

 
Games and Software
Section Rating: 4.4  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 893 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 575 (Slots: 432, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 449
Total449

Mobile Software

Mobile Version Not Available

Popular Games on Rich Reels Casino

 

Our Take

As already stated, all entertainment is powered by Microgaming. This means that a standard selection of more than 450 games is available to bet on. All classifications are represented, and there is a decent number of releases in each. The Flash version game library is somewhat limited, but the download software contains the complete set of entertainment.

 Slot machines make up most of the collection, and there are plenty of Microgaming’s popular video, classic, and progressive jackpot releases, including Tarzan, Christmas Carol, and Mega Moolah.

Fans of table games will also be pleased to discover diverse games, from different table pokers to roulette like French and American, and blackjack variations – Double Exposure, Classic, and several more, as well as baccarat and other options.

As to video poker games, there are sixteen classifications, including both the most popular and several rare variations, and the collection of arcades consists of around fifty games.