RockBet Casino

 Key Rating: 2.9

Key Rating2.85

Section Ratings:

Ownership and Associations3.14

Software Providers3.74

Games and House Advantage2.02

Promotions and Bonuses3.49

Countries and Languages3.82

Banking and Payouts1.04

Contacts and Support3.6

Supervising Authorities1.96

Standings at Gambling Portals1.38

Player Experiences1.88

 
  • + 2 Other Software
  • US Friendly
    Players residing in United States are accepted. English version is available. Click the icon to play.
  • 400%
    €2000
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:160
    Table Games:15
    Video Poker:7
    Arcade and Variety:8
    Game Variety
  • Slow Pay
    Estimated payout time is 24 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
RockBet Casino Review — Main Takes
RockBet Casino has more than five years of experience on the market. Newly registered customers should know the following key facts:
  • Download Mode is Provided
    The downloadable version is based on games by Rival.
  • More Games Online
    While the downloadable mode offers games from a single software provider, online there is also entertainment from BetSoft and Extreme Live Gaming.
  • Services Are Mobile
    Portable entertainment is possible thanks to a basic mobile adaptation compatible with the majority of systems.
  • Slow Payouts
    Withdrawals take up to 20 days
  • Negative Online Reviews
    Both registered members and gambling portals tend to criticize the services that they receive here.
  • Versatility of Games
    The amount of entertainment is relatively small, but all cohorts are provided.
 
General Information
Section Rating: 2.9  
 

Main

Affiliate Program
BestPay Partners
Licensed in
Year Established
2009 

Associated Casinos

Average rating
2.9
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, German, Italian, Portuguese, Spanish

Targeted Countries

Country Limitations for United States

No restrictions specified

Our Take

RockBet online was established in 2009 by TVMUK Ltd. This company also manages Slots Jackpot, Play2Win, Tradition, and Vegas Days. The reviewed brand holds two gaming licenses, one issued by the government of Curacao and the other by Cyprus.

 

The website was originally targeted at Australians, but accepts visitors from around the world. Users can select among several language options, including English, French, German, Italian, Portuguese, and Spanish. Most incoming traffic is registered from Norway, Finland, Sweden, and Latvia.

 

All players are offered two gaming possibilities. The classic option is the download, with the installation software provided by Rival. Players who don’t want to install anything can use the instant play mode, which offers entertainment from three software manufacturers. There is also an option to gamble on the go thanks to the mobile mode, which is instant but contains a smaller number of games than the first two options.

 

Having a login allows users not only to test demo modes, but to actually bet and win, as well as to take advantage of the massive welcome bonus and other promotions. Registration is one page long, and simply requires personal data, contact information, and new account details.

Contacts and Support

General

Current Casino Time09:04 (UTC-5)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

International+1-888-310-2512

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleTVMUK LTD

Street & Number37A, Chippenham Mews

CityLondon

CountryUnited Kingdom

Post CodeW9 2AN

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Not represented

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

FacebookActive Page

 
Banking and Payouts
Section Rating: 1.0  
 

Payment Methods for United States

Currencies AUD, EUR, GBP, USD, ZAR  

Payout Times

Advertised payout time

To e-wallets  from 15 to 18 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino from 14 to 99 days, median is 65 days

For all associated casinos from 2 to 99 days, median is 21 days

KeyToCasino estimated payout time 

To e-wallets from 2 to 73 days, best guess 19 days

Non-payment risk 33%

Limits

Max cashout one time 1500

Max cashout monthly 10000

Max cashout details Casino operates a maximum withdrawal limit of 10,000 credits per month and 1,500 credits per withdrawal. 

Our Take

Users can deposit in British pounds, Euros, and U.S. dollars, as well as in Australian dollars and South African rand. The minimum deposit is EUR 30. The selection of payment methods is rather small, with only the standard e-wallets Neteller, Skrill, UPayCard and EcoPayz, as well as Visa and MasterCard cards, and offline wire transfer.

 

Withdrawal limits are very low at only USD 1,500 allowed per single cashout. The monthly payout limit is USD 10,000. Up to 18 days are required to receive wins to e-wallets, and sometimes clients complain that the process takes more than 20 days. The estimated non-payment risk is high, at 40%.

Fees

Other

 
Web Reputation
Section Rating: 1.6  
 

Player Experience Summary 

  • By class

    Money

    72.73%

    Support

    18.18%

    General

    9.09%

    Other

    0.01%

  • Type

    Negative

    ,9.09%

    Mixed

    0.01%

    Positive

    90.91%

  • Solved

    No

    50%

    Unknown

    10%

    Yes

    40%

  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNo can do
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

Reviews from leading gambling portals and players are mostly negative. The operator is blacklisted at CasinoListings, which rates it at 1 out of 5. It has the same rating at LCB, which has sent the platform onto the warning list. The POGG Rating’s verdict is 3 out of 10, and CasinoMeister’s is “No Can Do”. The only portal rating RockBet’s above average is AskGamblers, at 6 out of 10.

 

Only 10% of gamers are satisfied with the services they received here. The rest of the feedback is negative. Most complainants are annoyed by the slow payout speed and the fact that the representatives stop responding to emails. One member claims his account was blocked when he won EUR 100.

 

The helpdesk service is available by phone, email, and 24/7 live chat. There is no supervising authority, so all disputes need to be resolved by the managers.

 
Promotions and Bonuses
Section Rating: 3.5  
 
 
Total Bonus:  €2000
 
 

Key Facts - RockBet Casino Bonus Review

  • Bonus Offers: Welcome deals, cashback, and loyalty points are offered here.
  • Game Contribution: Slot machines and arcades count up to 100% towards the wagering requirements.
  • Bonus Codes: No promo codes are required to use promotions.
  • Cashable: All bonuses can be cashed out together, with the wins from them. The only condition is that the offers should be rolled over on time and without violations.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Cashable
  • 400%
  • 2000
  • 35XBD
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xBD to Unlimited
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
First Deposit Welcome Bonus
400%
2000
35XBD
  Cashable
Slots Wager: 35xBD to Unlimited
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: Unlimited
No bonus code required.
Claim Now

Our Take

The welcome bonus is usually very high, and would normally exceed EUR 1,000, providing a high percentage match. The wagering requirements are 35xB, and the only games that contribute to playthrough are slot machines, keno, and scratch cards. Certain countries are not eligible for this promotion, among them Canada, Israel, Costa Rica, the United Kingdom, and a few more.

 

Alternatively, fans of table play can claim a sign-up bonus designed to be wagered on games from this classification. To get the promotion, they should contact live chat representatives.

 

Ongoing offers include loyalty points awarded for wagering on a regular basis. Once 100,000 points are collected, they can be exchanged for EUR 100.

 
Games and Software
Section Rating: 2.9  
 

Downloadable Software

Provider Rival
Popularity 4 (used by 44 out of 816 casinos)
Game Speed  Medium (BlackJack Unknown, Roulette Unknown, Videoslots 1 spm)
PC Performance  Light (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 0 (Slots: 0, Video Poker: 0, Table Games: 0, Arcade and Variety: 0)

Instant-Play Software

ProvidersTotal
Rival Rival 100
BetSoft BetSoft 87
Extreme Live Gaming Extreme Live Gaming 3
Total190

Mobile Software

Mobile Version Available

Popular Games on RockBet Casino

 

Our Take

This library is powered by Rival, and also offers games by BetSoft, as well as live dealer by Extreme Live Gaming in the instant play mode. There are up to 200 games overall. The developers have collected all entertainment in one lobby, and filtered it by New Releases, Slot Machines, Table Games, Video Poker, Live Dealer, and Specialty Games.

 

More than half the games in the lobby are slot machines, including BetSoft’s popular 3D releases like After Night Falls and Gypsy Rose, as well as classic and video slots like Arabian Tales and Day at the Derby. Rival also provides its popular i-slots like As Reels Turn and Cosmic Quest. Progressive jackpots are represented by Strike Gold, Money Magic, and a few more.

 

The choice of arcades includes around 20 options, among them not only keno and scratch cards, but also Racebook and Sudoku. The number of video pokers is smaller, with up to 10 variations available, covering the most popular ones. There are Deuces Wild, Joker Poker, and Double Joker, as well as several other video pokers.

 

Table games include craps, baccarat, and a couple types of both roulette and blackjack. Live dealer features baccarat, blackjack, Caribbean Stud Poker, craps, and roulette.