Ruby Slots Casino

 Key Rating: 2.6

Key Rating2.62

Section Ratings:

Ownership and Associations3.29

Software Providers3.8

Games and House Advantage4.89

Promotions and Bonuses3.46

Countries and Languages1.52

Banking and Payouts0.86

Contacts and Support4.03

Supervising Authorities2.81

Standings at Gambling Portals0.86

Player Experiences0

 
  • Software
  • US Friendly
    Players residing in United States: Virginia are accepted. English version is available. Click the icon to play.
  • 100%
    $1000
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:116
    Table Games:15
    Video Poker:15
    Arcade and Variety:3
    Game Variety
  • Slow Pay
    Estimated payout time is 37 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCosta Rica
  • Dispute resolverCentral Dispute System
 
 
Ruby Slots Casino Review — Main Takes
Ruby Slots Casino Online grants its customers wins and a great entertainment experience worthy of precious gems. The company is also known for the following:
  • Versatile Platforms
    Gamblers can play instantly from their desktop browser or from mobile devices, or they can download the client.
  • Dedicated Support Managers
    Company representatives are available via live chat, email, and free phone line, which is suitable for residents of North America.
  • Precious Offers
    New members and regular players can enjoy various proposals, such as match bonuses, special offerings and cashback features.
  • Slow Payments
    The advertised payout time is three days, although the confirmed withdrawal speed is almost a month.
  • Questionable Reputation
    The gambling provider has low ratings at portals.
 
General Information
Section Rating: 3.4  
 

Main

Associated Companies
Affiliate Program
Gwages  
Licensed in
Year Established
2012 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United Kingdom

No restrictions specified

Our Take

Ruby Slots Online has been in the industry since 2012 when it was established by Virtual Casino Group, the services of which are under the jurisdiction of Costa Rica. Clientele can download the software or play instantly. Also, the casino has an adaptive design, which allows for playing on the go from any portable device.

 

The registration process is identical in all modes and requires filling out some private information, including your address and account settings. Options for contacting the help desk include live chat, as well as a toll-free phone number available for residents of the USA and Canada.

 

Those players are the most frequent visitors of the platform, along with residents of Germany, Australia and the Czech Republic. Germans can also visit this page to find more options to play. The list of restricted countries for this gambling destination contains mainly Asian and Eastern European states.

Contacts and Support

General

Current Casino Time00:41 (UTC-5)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International+1-877-767-6929

UK

Canada US+1-877-767-6929

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada US+1-866-308-6010

Other countries Unknown

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints submitted to CDS and resolved by casino

Licensing Authority

Location Costa Rica

License Name None

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Representative

Askgamblers Representative

Latestcasinobonuses Not represented

 
Banking and Payouts
Section Rating: 0.9  
 

Payment Methods for United Kingdom

Currencies USD  

Payout Times

Advertised payout time

To e-wallets  from 3 to 8 Business days

By cheque from 3 to 8 Business days

Of that, reversal period Unknown

Reported payout time

For this casino from 6 to 41 days, median is 35 days

For all associated casinos from 5 to 110 days, median is 40 days

KeyToCasino estimated payout time 

To e-wallets from 4 to 76 days, best guess 37 days

Non-payment risk 31%

Limits

Max cashout one time 2000

Max cashout monthly 8000

Our Take

Banking options are quite limited, with e-wallets like Neteller and Bitcoin, international cards like Visa and MasterCard, and Check or Wire Transfer options. Among accepted currencies there are US dollars only, with the maximum daily withdrawal being USD 2,000 and the highest possible monthly cash out being USD 8,000, which is considered low.

 

The actual payout speed is about 37 days according to gamers, despite the company advertising payment within three to eight days. The non-payment risk is 31%.

Fees

Withdrawal Fees All withdrawals may incur a processing fee of up to $40, depending on the payment processor and/or withdrawal amount 

Other

 
Web Reputation
Section Rating: 0.4  
 

Player Experience Summary 

  • By class

    Money

    78.95%

    Support

    15.79%

    General

    0.01%

    Other

    5.26%

  • Type

    Negative

    ,26.32%

    Mixed

    10.53%

    Positive

    63.16%

  • Solved

    No

    78.57%

    Unknown

    21.43%

    Yes

    0.01%

  • Rep. payout time

    0 to 3 days

    0.01%

    4 to 9 days

    11.11%

    10 to 30 days

    22.22%

    31 days and more

    66.67%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusReservation
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

Ruby Slots Online has been rated quite low, with about 63% of the feedback being negative. Clients are not satisfied with the slow payouts, but the majority of complaints are solved by the support service managers via live chat and directly through the gambling portals.

 

The 26% of reviews that are positive refer to promotions, reliable support service, and a decent game library. The brand has a low rating and statuses like “Warning List” by LCB, “Terrible” by Сasinolistings, and “Blacklisted” by The Pogg.

 
Promotions and Bonuses
Section Rating: 3.5  
 
 
*Total Bonus:  $8100
 
 

Key Facts - Ruby Slots Casino Bonus Review

  • Bonus Codes: Promotions require coupon codes that are either available on this page or on the bonuses tab of the website.
  • Special Offers: There is a special proposal that includes a 160% match on all types of games with an unlimited cash-out sum.
  • Wagering Requirements: Half of the offerings must be wagered 30 times and the other half must be played through 60 times, which are considered moderate wagering rules.
  • Cashable: Bonus money, as well as winnings, are cashable upon meeting the wagering requirements.
 

Play-through Requirement and Bonus Structure

  • 250% Match Bonus 
  • Non-Cashable
  • 250%
  • $2500
  • 0XBD
  • S
    Slots
    Contribute: 100%
    Wager: 0xBD
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 0xBD to Unlimited
First Deposit Welcome Bonus - Option 1
250%
$2500
0XBD
  Non-Cashable
Slots Wager: 0xBD
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 0xBD to Unlimited
Bonus Code: RUBY250
Claim Now
  • 100% Match Bonus 
  • Non-Cashable
  • 100%
  • $1000
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 50-100%
    Wager: 30xBD to 60xBD
First Deposit Welcome Bonus - Option 2
100%
$1000
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD to 60xBD
Bonus Code: RUBY100
Claim Now
  • Ongoing Bonus - Option 1

  • Bonus Code
  • 100% Bonus 
  • Non-Cashable
  • 100%
  • $1000
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 50-100%
    Wager: 30xBD to 60xBD
Ongoing Bonus - Option 1
100%
$1000
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD to 60xBD
Bonus Code: RUBYRAIN
Claim Now
  • Ongoing Bonus - Option 2

  • Bonus Code
  • 160% Bonus 
  • Non-Cashable
  • 160%
  • $1600
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 50-100%
    Wager: 30xBD to 60xBD
Ongoing Bonus - Option 2
160%
$1600
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD to 60xBD
Bonus Code: GEMSTONE
Claim Now
  • Ongoing Bonus

  • Bonus Code
  • 200% Bonus 
  • Non-Cashable
  • 200%
  • $2000
  • 0XBD
  • S
    Slots
    Contribute: 100%
    Wager: 0xBD
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 0xBD to Unlimited
Ongoing Bonus
200%
$2000
0XBD
  Non-Cashable
Slots Wager: 0xBD
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 0xBD to Unlimited
Bonus Code: RUBYGLASS
Claim Now

Our Take

New members of the community can get a 250% match with unlimited withdrawal and no play-through requirements. This offer is valid for Keno and slot machines, and requires a minimum deposit of USD 30.

 

Another welcome offer is a 100% match up to USD 1,000 and is valid for all games, including Blackjack. This proposal must be wagered 30 times on slots, and 60 times on table games.

 

Regular users can claim the 100% match for all games that must be wagered 30 times. There is another special offer of a 200% match that is available for slots and Keno. This offer does not require play-through rules and the cash-out maximum is unlimited.

 
Games and Software
Section Rating: 4.3  
 

Downloadable Software

Provider Realtime Gaming
Popularity 2 (used by 72 out of 926 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance  Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games 222 (Slots: 116, Video Poker: 77, Table Games: 22, Arcade and Variety: 7)

Instant-Play Software

ProvidersTotal
Realtime Gaming Realtime Gaming 122
Total122

Mobile Software

Mobile Version Available

Popular Games on Ruby Slots Casino

 

Our Take

The library features games provided by Realtime Gaming, the majority of which are slot machines. Video poker and table games are less represented, with only a few arcade games. The lobby contains the following categories: slots, table, video poker and specialty.

 

Slots cover games like Purrfect Pets, Aztec’s Treasures, Polar Explorer, Caesar’s Empire, and much more. Among table play, there are baccarat and blackjack, as well as Pai Gow, Match Play 21, Face Up 21, Let ’em Ride, Red Dog, Pontoon and other popular releases.

 

Specialty is the least populated of the categories and consists of American and European Roulette, Keno, Lucky 8s, Sic Bo, Magic 7s, Hot Dice, Craps, Bonus Bingo and 5-Diamond Blackjack.