Spin Palace Casino

 Key Rating: 3.7

Key Rating3.68

Section Ratings:

Ownership and Associations4.34

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses3.33

Countries and Languages4.45

Banking and Payouts4.35

Contacts and Support3.8

Supervising Authorities4.21

Standings at Gambling Portals3.93

Player Experiences2.92

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%
    €400
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:447
    Table Games:17
    Video Poker:16
    Arcade and Variety:4
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolver
 
 
Spin Palace Casino Review — Main Takes
Spin Palace promises to take the gaming experience to a new level. Among its key points there are:
  • Reputable Software
    There are up to 450 types of entertainment from Microgaming.
  • Convenient Gaming
    Those who prefer to play from stationary computers can use the download version, and owners of portable devices can use the mobile version and app.
  • Payment Versatility
    Everyone can take advantage of many ways to deposit – from internationally accepted e-wallets and cards, to national systems.
  • Multi-Language Platform
    Both the content and the services are adapted for up to 20 languages.
  • Safe Experience
    The brand owns a seal guaranteeing the safety of financial transactions and transparency of relationships between the label and the customer.
  • Good Reputation
    Both reviews online and feedback on the forums feature positive comments on the quality of services.
 
General Information
Section Rating: 4.1  
 

Main

Associated Companies
Affiliate Program
Buffalo Partners  
Licensed in
Year Established
2001 

Associated Casinos

Average rating
3.91
Partner Casino Restrictions
Bonuses may be used only in one casino of the group, unless wagered 100xBD

Additional Betting Options

  • None

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Spin Palace launched in 2001. It is licensed and regulated by the Malta Gaming Authority and owned by the Palace Group, a division of Bayton Ltd. The company is a proud holder of eCOGRA’s Seal of Approval, which guarantees safe and clear gaming.

Among the network’s sister sites are the Cabaret Club, Mummy’s Gold, and Ruby Fortune. The reviewed location accepts Australia, NZ, UK, and many other countries of Europe, Asia, and the Americas. According to the independent statistics trackers, it gets most of its visits from Canada, Australia, and the Netherlands.

There is a selection of up to 20 languages for content and services, including English, Arabic, Greek, German, Portuguese, Russian, Spanish, Polish, Norwegian, and more. The games are also adapted for multiple languages. There are eight subdomains allowing the convenience of local gaming for Germany, Latvia, Arabic countries, Australia, Lithuania, Russia, Finland, and Sweden.

The home page is a summary of the top welcome offers, best games, and winners. What’s worth mentioning is that it is the home of one of the record-breaking millionaires who won the impressive 10,423,654.05 AUD jackpot on one of the progressive slots available.

The platform itself is not adaptive for portable devices, but it has a mobile version compatible with Android and iOS, including both iPhone and iPad. A convenient downloadable app is also available.

There are two ways to become a regular accepted customer. Players can download the software, install it and then register. The installment process is easy and intuitive, and most of it is automatic. Another option is to sign in online to use flash gaming instantly from the browsers.

The sign up process should not take much effort. It requires a nickname and a password no less than five characters in length, both letters and numbers; a phone number; date of birth; gender; and the preferred currency. The second stage of registration is to fill in personal, contact, and banking details. Links to the homepage to register are included into this publication.

Contacts and Support

General

Current Casino Time02:42 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK+44-800-051-6785

Canada US+1-877-710-8016

Other countries Argentina, Australia, Brazil, Chile, Cyprus, Finland, Germany, Greece, Italy, Japan, Latvia, Luxembourg, Norway, Poland, Portugal, Russia, Sweden, Switzerland, Uruguay

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleBayton Ltd

Street & NumberVilla Seminia, 8, Sir Temi Zammit Avenue

CityTa Xbiex

CountryMalta

Post CodeXBX1011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Malta

License Name The Malta Gaming Authority (MGA)

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 4.4  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 4 Business days

By cheque from 5 to 23 Business days

Of that, reversal period 2 days

Reported payout time

For this casino from 2 to 16 days, median is 4 days

For all associated casinos from 2 to 16 days, median is 4 days

KeyToCasino estimated payout time 

To e-wallets from 2 to 10 days, best guess 4 days

Non-payment risk  14%

Limits

Max cashout one time 10000

Max cashout monthly 16000

Max cashout details The maximum withdrawal amount per 24 hour period is 10,000 GBP or currency equivalent 

Max cashout details Players who withdraw a sum of money that is 5 times or more greater than their lifetime deposits across all Bayton Limited casinos will only be able to withdraw their winnings at a sum of 4,000 per week 

Our Take

The list of available banking options includes Neteller, Skrill, Ecopayz, and PayPal systems. Debit and credit card owners can pay with Visa, MasterCard, Maestro, or Entropay. Among other deposit methods is the prepaid Paysafecard. Bank transfer can also be used for depositing, while bank withdrawals are handled via checks.

The localized systems include Moneta.ru and Webmoney for those visiting from Russia; the Postepay card, which is convenient for Italians; and Neosuf for users from France. Among other national systems there are German Sofort and Giropay; Polish Przelewy24; Scandinavian Trustly, Euteller, and Nordea; Australian POLI; Canadian iDebit; Austrian EPS; and others.

While the selection of payment options is impressive, the variety of currencies accepted by the cashier is quite average and standard. There are the major ones like US dollars, Euros, and British pounds, and only a few local currencies, including Canadian, Australian and New Zealand dollars, Norwegian krone and Swedish krona.

The withdrawal time is up to four days to e-wallets and up to 24 days for bank checks. Winners report the cashier’s payout time to take four days. The estimated non-payment risk is 14%.

Clients are allowed to cash out no more than 10,000 GBP per 24-hour period, and the monthly limit is 16,000 GBP. Withdrawal methods will often match the ones chosen during depositing, with a few exceptions. These exceptions include Webmoney, Moneta.ru, and Entropay, which are not supposed to be used for payouts.

Fees

Player Activity Account inactivity for 900 days may result in fees

Other

 
Web Reputation
Section Rating: 3.4  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusReservation
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Review of this place to bet and win from gambling portals is uneven. While Latest Casino Bonuses put the operator on the warning list, and Askgamblers assigned it seven out of ten, the ratings at CasinoAdvisor are nine out of ten, and four out of five at CasinoListings. All ratings were used when the publication was written, and may have changed with time.

Feedback from registered members is overwhelmingly positive. Payouts in most cases take between four to nine days. In 20% of cases, clientele has to wait even less, and only 10% of payout cases last longer than ten days. As for complaints, about a half out of 42% are solved by the support group. The list of contact points includes live chat, email, and phone.

Problems that were not resolved by the help desk representatives can be taken to eCOGRA.

 
Promotions and Bonuses
Section Rating: 3.3  
 
 
*Total Bonus:  €1000
 
 

Key Facts - Spin Palace Casino Bonus Review

  • Promo Code: Bonuses can be claimed automatically after the deposit is made, without any promo codes needed.
  • Deposit Bonus: Newbies can count on bonuses on the first deposits after the software is downloaded, and the registration is completed.
  • Game Contributions: Slots and arcades contribute 100% and have to be wagered 50 times from the bonus amount, while table games and video poker contribute only 8% and should be wagered from 625 times the bonus amount to the unlimited.
  • Cashable: All bonuses are cashable upon the completion of wagering requirements.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Cashable
  • 100%
  • 400
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-8%
    Wager: 625xB to Unlimited
    V
    Video Poker
    Contribute: 0-8%
    Wager: 625xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB
  • Match Bonus/The 2nd Deposit 
  • Cashable
  • 100%
  • 300
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-8%
    Wager: 625xB to Unlimited
    V
    Video Poker
    Contribute: 0-8%
    Wager: 625xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB
  • Match Bonus The 3rd Deposit 
  • Cashable
  • 100%
  • 300
  • 50XB
  • S
    Slots
    Contribute: 100%
    Wager: 50xB
    T
    Table Games
    Contribute: 0-8%
    Wager: 625xB to Unlimited
    V
    Video Poker
    Contribute: 0-8%
    Wager: 625xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB

Our Take

Spin Palace bonuses include the welcome offer, weekly extra spins, and the loyalty program. The welcome deal should cover several initial deposits. The exact percentage of the match, as well as the rollover requirements, should be looked up at the Promotions section of the website, as the title may change the conditions from time to time.

A regular can also become a VIP by earning loyalty points. These are accumulated every time money is deposited. Every 10 GBP are worth one club point. Every time 1,000 points are collected, they can be exchanged for 10 GBP of the Spin Palace no deposit bonuses. Everyone gets the first 500 points with the first deposit made after the registration.

Collecting loyalty points also influences advancement through the stages of loyalty statuses. There are six of them – Blue, Silver, Gold, Platinum, Diamond, and Privé. Every stage comes with its own benefits.

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 62 out of 896 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 521 (Slots: 381, Video Poker: 58, Table Games: 66, Arcade and Variety: 16)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 413
Total413

Mobile Software

Mobile Version Available

Popular Games on Spin Palace Casino

 

Our Take

All provided games are from Microgaming. There are over 400 different releases of diverse types. The library offers an impressive selection of table games, especially roulette and blackjack. Also, fans of gambling will find plenty of video poker variations as well as arcades of all kinds.

The flash mode includes a collection that is slightly smaller than the download version. Also, each game can be uploaded separately. Two game modes are available to everyone: real money gaming and free play.

The lobby is divided into three sections for live and RNG content, and games. This last one is sub-filtered by:

  • Jackpots: Here, among best offers, there are Treasure Nile, Mega Moolah, and Mega Moolah Isis.

  • Video Slots use an even more detailed specification like 20+ lines, 5-15 lines, Bonus, Free Spins, and Megaspin. Fans of this cohort are offered such hits as the adventures of the British archaeologist Lara Croft in the Tomb Raider, the vampire saga of the Immortal Romance, as well as Microgaming’s all-time favorites Thunderstruck and Thunderstruck 2,

  • Classic slots, including many popular releases.

  • Tables: There are such variations of roulette as American, European, French, live, Multi-Player, Multi-Wheel, Royale and Premier, numerous blackjack types like Atlantic City, Big Five, Classic, Double Exposure, European, Bonus, Super Fun 21, Spanish, Vegas Downtown, Single deck, and Strip, as well as baccarat, Craps, Sic Bo and table pokers – 3 Card, Pai Gow, Caribbean Draw, Multi-Hand, Cyberstud, Pursuit, Poker Ride, triple Action, Vegas 3 Card Rummy and more.

  • Spin Palace Video Poker Games: There is a choice of Aces and Eights, All American Poker, SupaJax, and Joker Poker, just to name a few.

  • Variety Games, including Keno, Wheel of Riches, Mumbai Magic, and more.

Such categorization makes searching fast and easy.