Treasure Mile Casino

 Key Rating: 3.2

Key Rating3.22

Section Ratings:

Ownership and Associations3.47

Software Providers3.28

Games and House Advantage3.75

Promotions and Bonuses3.41

Countries and Languages3.32

Banking and Payouts4.04

Contacts and Support4.51

Supervising Authorities3.07

Standings at Gambling Portals3.39

Player Experiences

  (1st of 147 casinos casinos accepting United States: Virginia )
 
  • Software
  • US Friendly
    Players residing in United States: Virginia are accepted. English version is available. Click the icon to play.
  • 200%
    €500
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:75
    Table Games:4
    Video Poker:11
    Arcade and Variety:4
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityCuracao
  • Dispute resolverAskGamblers
 
 
Treasure Mile Casino Review — Main Takes
Treasure Mile Casino has been around for almost ten years. As member of an established award-winning group, it provides the following services:
  • Reliable Gaming
    The software here is Saucify, which is an experienced and trustworthy studio.
  • Alternative Banking
    In addition to usual currencies, bitcoins have recently been added.
  • Classic Approach
    The platform still relies heavily on downloadable software.
  • Modern Adaptation
    In addition to, or instead of, installation, play from browsers is still available.
  • Mobile Services
    An up-to-date and convenient adaptation for portable devices is also available.
  • Bonuses for Loyalty
    Registration at the Genesys Club offers access to additional bonuses and promotions as a reward for loyalty.
 
General Information
Section Rating: 3.7  
 

Main

Associated Companies
Affiliate Program
Genesys Affiliates  
Licensed in
Year Established
2008 

Associated Casinos

Average rating
2.92
Partner Casino Restrictions
Only one account allowed in the casino group

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, Italian, German

Targeted Countries

Country Limitations for United States: Virginia

No restrictions specified

Our Take

Treasure Mile Casino online was founded in 2008. It belongs to the Genesys Gaming Group, which also stands behind the Asian-themed Mandarin Palace, and the Gold Rush inspired Lucky Creek, which is masterfully stylized around the times and spirit of the Wild West. The group also manages WizBet and Grand Eagle. All platforms function on BetOnSoft, pass independent audits on a monthly basis, are checked by anti-spam services, and are subject to the Internet Content Rating Association (ICRA).

 

This website was authorized by the Curacao eGaming Licensing Services. Its content is available not only in English, but also in French, German, and Italian. Most frequently it is visited by those who reside in the USA. Plenty of incoming traffic is also registered from Germany, Australia, Singapore, and Italy.

 

Depending on preferences, everyone can select from three gaming options. The first, and most predictable and traditional, is to download and install the software. This process is automatic, and includes a registration form at the end of installation. Alternatively, and with a login, betting is also possible online. The instant play lobby features the same number of games as downloaded software.

 

Those who prefer flexibility can sign up and use the mobile version. Its library is smaller, but all game cohorts are represented, with the most popular releases of slots, video pokers, arcades, and table games adapted for a variety of smartphones and tablets.

 

To become a member, everyone should fill in a simple and brief sign-up form.

Contacts and Support

General

Current Casino Time08:38 (UTC-4)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-888-595-5835

UK+44-808-238-7523

Canada US+1-888-595-5835

Other countries Australia, Belgium, Canada, Denmark, Germany, Italy, Netherlands, Norway, Sweden

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UK+44-808-238-7524

Canada US+1-888-595-5935

Other countries Australia, Belgium, Canada, Denmark, Germany, Italy, Netherlands, Norway, Sweden

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative

Other

Facebook Active Page

 
Banking and Payouts
Section Rating: 4.0  
 

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 Business days

By cheque from 5 to 21 Business days

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos from 2 to 14 days, median is 9 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 12 days, best guess 4 days

Non-payment risk  14%

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Withdrawal Min The minimum withdrawal amount is $100 

Our Take

The selection of financial methods is not as flexible as that of gaming modes. In terms of money, both currency and deposit method lists are limited to the most popular options. Thus, deposits are accepted in Euros, USD, Canadian and Australian dollars, GBP, Swedish krone, and Danish and Norwegian krona. Alternatively, payments can be processed in bitcoins.

 

Deposit methods include the most popular e-wallets like Neteller, Skrill, EcoPayz, and Bitcoin, as well as cards and the Paysafecard, which is a prepaid voucher. Those who live in Germany can use GiroPay. Residents of the Netherlands are supplied with iDeal. All other clients can also pay by standard offline bank transfer.

 

The minimum withdrawal is EUR 100, which is regarded as high. On the other hand, although withdrawals are not limited in terms of maximum cash-out amounts, they can attract additional service fees of up to EUR 30.

 

Winners are promised they will receive their money within a maximum of two business days to e-wallets, and 21 days if payouts are requested by bank check. Usually, the average withdrawal time for the group is from one to 12 working days, with the average cash-out time here being four business days. The risk of non-payment is low, at around 14%.

Fees

Withdrawal Fees A service fee of between $0 and $30 per transaction applicable to withdrawals 

Other

 
Web Reputation
Section Rating: 2.8  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

In 2013 the Genesys group customer service was named the best in the industry, and this acknowledgment is supported by online evaluations at leading portals. CasinoListings rates this operator’s services and reliability at 3 out of 5. LCB’s verdict is even more positive, with a rating of 4 out of 5. AskGamblers believes it is worthy of the label “Great”, and a rating of 9 out of 10. The only expert that seems to disagree with these high evaluations is The POGG Rating, which publishes 3 out of 10.

 

Feedback from customers matches the positive reviews. There are almost no negative responses and comments. Everyone is pleased with the helpdesk, which is available by phone, email, and 24/7 live chat. Representatives also respond to problems on forums. Bonus selection, game library, and payout speed are among the features most appreciated by users.  

 
Promotions and Bonuses
Section Rating: 3.4  
 
 
*Total Bonus:  €500
 
 

Key Facts - Treasure Mile Casino Bonus Review

  • Bonuses: No-deposit offers, welcome deals, tournaments, and loyalty points are provided to everyone.
  • Bonus Codes: Each promotion is available only after entering a special code. Readers can copy these from the chart in our review.
  • Game Contribution: 100% contribution to wagering requirements is available only at slot machines and arcades.
  • Cashable: If all terms and requirements are fulfilled on time, bonus money can be converted into cash.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 200%
  • 500
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB

Our Take

The list of welcome promotions includes a no-deposit bonus, which is 10 free spins on the Digging for Dinosaurs slot machine. The wins are subject to wagering 40x. Alternatively, new players can claim a 150% match up to EUR 500 on the initial deposit. The rollover requirements for bonuses are 40x, as well. Among standard promotions there are also ongoing tournaments with massive prize pools of up to EUR 50,000.

 

Active visitors can benefit from collecting loyalty points, which are later exchanged for cash or goods from the virtual store. They also lead to higher VIP statuses and more benefits, including anniversary and birthday bonuses, unique promotions, etc. The group also links all its brands with a unified loyalty program.

 
Games and Software
Section Rating: 3.5  
 

Downloadable Software

Provider Saucify
Popularity 7 (used by 17 out of 902 casinos)
Game Speed  Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)
PC Performance  Medium (CPU 30%, Ram 200MB, HDD 1000MB)
Number of games 127 (Slots: 69, Video Poker: 34, Table Games: 18, Arcade and Variety: 6)

Instant-Play Software

ProvidersTotal
Saucify Saucify 127
Total127

Mobile Software

Mobile Version Available

Popular Games on Treasure Mile Casino

 

Our Take

The lobby contains more than 130 games by Saucify. All are located in one lobby, which is organized by Slots, Table Games, Video Pokers, Progressives, and Scratch Cards. Slot machines are the biggest cohort, with plenty of themes, bonuses, and reel configuration possibilities. For instance, there is the Disney-inspired Aladdins Loot, cowboy-themed Buckin’ Brancos, girls-targeted Double Trouble, and Code 211, which features police action. Six games are connected to major progressive wins, among which are Legends of Avalon, Cash Flow, and Dream Wheel.

 

Table entertainment is represented by baccarat, a couple of pokers, and craps. Blackjack variations include European, Atlantic City, and Vegas Strip, while roulette comes in American and European types.

 

As to video pokers, around ten options are provided to fans of this game, among which are Jacks or Better, Joker Poker, and Triple Double Bonus.