- Licensing authorityMalta
- Dispute resolver
Targeted Countries No targeted specified
Registration RestrictionsUnited States
Launched in 2000, Vegas Palms Casino is owned by Fortune Lounge, which has headquarters in Malta. The brand is licensed by the MGA, and is supervised by eCOGRA. The managing company has been around for quite a while, and many among the gambling community know that it has a big network of titles, among which are All Slots, 7 Sultans, All Jackpots, Euro Palace, Platinum Play, and Red Flush, just to name a few.
The website features a responsive design and a user-friendly interface with top games displayed on the front page; as well as the signup bar, current progressive jackpot, and buttons with online or download modes. The list of betting options also features a bingo room.
Owners of portable devices can also check out the mobile adaptation, which has an app for Android and iOS. After downloading the app, everyone can register, make their first deposit, and claim the welcome bonus.
The interface of the portable version is exactly the same as that of the desktop one, with the same tabs, language options, and list of promotions. However, there are fewer games for smartphones and tablets than in the online or download versions, with only around one hundred available.
The operator includes a couple of sub-domains - FR for French-speaking visitors and DE for those who speak German. Entertainment is also available in Finnish, Swedish, Polish, Portuguese, Japanese, Spanish, Italian, and Greek. Customers from Australia and Germany contribute the most to the incoming traffic, as well as those from the Czech Republic, Canada, and South Africa.
Current Casino Time18:17 (UTC+2)
Other countries Algeria, Argentina, Australia, Austria, Brazil, Chile, Cyprus, Finland, Germany, Greece, Hong Kong, Italy, Japan, Malaysia, Mauritius, Mexico, Namibia, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal, Singapore, Sweden, Switzerland, Thailand
Street & Number8 Villa Seminia, Sir Temi Zammit Ave
Post CodeXBX 1011
ProcedureComplaints may be resolved by Ecogra
eCOGRA Complaints Accepted
IBAS Not Accepted
Other Organizations None
Facebook Active Page with Rep
This location has a decent reputation at gambling portals and about 60% of feedback from the registered members is positive. The majority of claims are payout-related, and resolved by the help desk representatives, available via live chat in both online and mobile versions, or via email and phone.
The gaming destination has ‘Accredited’ status at the Casinomeister portal and a ranking of seven points out of ten at AskGamblers. If complaints cannot be solved by the managers, they will be re-directed to the licensor and the supervising authority, eCOGRA.
|Popularity||3 (used by 62 out of 893 casinos)|
|Game Speed||Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)|
|PC Performance||Heavy (CPU 20%, Ram 450MB, HDD 500MB)|
|Number of games||574 (Slots: 428, Video Poker: 58, Table Games: 76, Arcade and Variety: 12)|
Mobile Version Available
All games are powered by Microgaming with about 580 releases available in the download version, and approximately 470 in the online mode.
The library features games of all classes, with a large number of video poker games divided into sixteen types and including Jacks or Better and Deuces Wild. There are also multiple table games, blackjack in particular, with classic versions as well as Blackjack Double Exposure and Spanish 21. The lobby features an impressive number of arcade games with classic scratch cards, Bingo, and Keno, as well as vintage arcades.
The average RTP for all content is 96.83%. The lobby is divided into the following categories for both mobile and desktop versions: Video Poker, Progressive Games, Variety Games, Scratch Cards, Table Games, Live Dealer, and Video Slots. The download mode includes the most detailed list of categories.