Vegas Palms Casino

 Key Rating: 4.0

Key Rating3.98

Section Ratings:

Ownership and Associations3.14

Software Providers4.76

Games and House Advantage5

Promotions and Bonuses3.26

Countries and Languages3.57

Banking and Payouts4.03

Contacts and Support3.28

Supervising Authorities5

Standings at Gambling Portals4.5

Player Experiences2.82

  (United States is not allowed. See the list of 898 casinos accepting United States United States)
 
  • Software
  • NO US
    Players residing in United States are not accepted.
  • 200%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:484
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolver
 
 
Vegas Palms Casino Review — Main Takes
Vegas Palms Casino strives to bring a relaxing resort vibe to the player’s gaming experience while ensuring a safe atmosphere, privacy, and much more:
  • Legal Services
    This place to bet and win is licensed in Malta and supervised by eCOGRA.
  • Convenient Payout Options
    Everyone can choose either international cash-out and deposit methods or the specified options for their country of choice.
  • Three Playing Modes
    Both an instant play and a download mode, as well as instant play for portable devices are provided to everyone who is registered.
  • Reliable Software
    All entertainment is powered by Microgaming, one of the best known and most reputable developers in the gaming industry.
  • Top-Notch Experience
    The library offers a selection of about six hundred games.
  • Reliable Support Service
    Both desktop and mobile modes feature live chat available 24/7.
 
General Information
Section Rating: 3.8  
 

Main

Owner Fortune Lounge
(Digimedia Ltd.)
Affiliate Program
Fortune Affiliates  
Licensed in
Year Established
2000 

Associated Casinos

Average rating
4.13
Partner Casino Restrictions
Two welcome bonuses per customer per 7 days in the casino group

Additional Betting Options

Languages Supported

Casino Web Site English, French, German

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

Launched in 2000, Vegas Palms Casino is owned by Fortune Lounge, which has headquarters in Malta. The brand is licensed by the MGA, and is supervised by eCOGRA. The managing company has been around for quite a while, and many among the gambling community know that it has a big network of titles, among which are All Slots, 7 Sultans, All Jackpots, Euro Palace, Platinum Play, and Red Flush, just to name a few.

The website features a responsive design and a user-friendly interface with top games displayed on the front page; as well as the signup bar, current progressive jackpot, and buttons with online or download modes. The list of betting options also features a bingo room.

Owners of portable devices can also check out the mobile adaptation, which has an app for Android and iOS. After downloading the app, everyone can register, make their first deposit, and claim the welcome bonus.

The interface of the portable version is exactly the same as that of the desktop one, with the same tabs, language options, and list of promotions. However, there are fewer games for smartphones and tablets than in the online or download versions, with only around one hundred available.

The operator includes a couple of sub-domains - FR for French-speaking visitors and DE for those who speak German. Entertainment is also available in Finnish, Swedish, Polish, Portuguese, Japanese, Spanish, Italian, and Greek. Customers from Australia and Germany contribute the most to the incoming traffic, as well as those from the Czech Republic, Canada, and South Africa.

Contacts and Support

General

Current Casino Time08:02 (UTC+2)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-866-745-2416

UK

Canada US+1-866-745-2416

Other countries Algeria, Argentina, Australia, Austria, Brazil, Chile, Cyprus, Finland, Germany, Greece, Hong Kong, Italy, Japan, Malaysia, Mauritius, Mexico, Namibia, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal, Singapore, Sweden, Switzerland, Thailand

General email None

Feedback FormLeave Feedback

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleDigimedia Ltd.

Street & Number8 Villa Seminia, Sir Temi Zammit Ave

CityTa' Xbiex

CountryMalta

Post CodeXBX 1011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Malta

License Name The Lotteries and Gaming Authority

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

LatestcasinobonusesRepresentative

 
Banking and Payouts
Section Rating: 4.0  
 

Payout Times

Advertised payout time

To e-wallets  from 1 to 1 Business days

By cheque from 6 to 16 Business days

Of that, reversal period1 days

Reported payout time

For this casino from 2 to 10 days, median is 5 days

For all associated casinos from 1 to 53 days, median is 4 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 16 days, best guess 4 days

Non-payment risk 9%

Limits

Max cashout one time 5000

Max cashout monthly 20000

Withdrawal Min Min withdrawal is $50 or $30 by check 

Max cashout details Max withdrawal is $5000 per week if withdrawal is greater than 5x lifetime deposits in all Fortune Lounge Group casinos (progressive wins are exempt). 

Our Take

Vegas Palms offers multiple payout options: international ewallets such as Neteller, Skrill, EcoPayz и EZIPay; Russian Webmoney and Moneta.ru, and Mexican ToditoCash.

Clients can also use international cards such as VISA, Maestro/ MasterCard, EntroPay, AstroPay; Italian Postepay & Kalibra; and the prepaid vouchers like Paysafecard and Neosurf, Hungarian Abaqoos, Colombian Baloto, and Mexican Pago Efectivo.

There is also offline banking bank transfer, and its national versions: Citadel Commerce, Trustly and IDebit Usemyfunds, Brazilian Boleto Bancário, eCheck for U.S. players, Czech eKonto, Austrian EPS, and Scandinavian Euteller.

Germans can choose offline banking options such as GiroPay and SOFORT, and there is iDEAL for residents from the Netherlands, Lobanet for Latin America, Portuguese Multibanco, Estonian uNet, Australian POLI, and Polish Przelewy24. Payout by check is also available.

The cashier has a minimum daily payout limit of 50 USD or its equivalent in the other currencies available, such as Euros and GBP. The maximum one-time withdrawal is 5,000 USD/EUR/GBP, and the maximum monthly cash-out is 20,000 USD/EUR/GBP.

The advertised payout time is one day to ewallets and from six to sixteen days by check. Winners have claimed that the medium cash-out time is four days. The risk of non-payment is 13 %.

Fees

Player Activity Account inactivity for 180 days may result in fees

Other

 
Web Reputation
Section Rating: 3.7  
 

Player Experience Summary 

  • By class

    Money

    53.33%

    Support

    33.33%

    General

    0.01%

    Other

    13.33%

  • Type

    Negative

    ,60%

    Mixed

    6.67%

    Positive

    33.33%

  • Solved

    No

    33.33%

    Unknown

    33.33%

    Yes

    33.33%

  • Rep. payout time

    0 to 3 days

    33.33%

    4 to 9 days

    50%

    10 to 30 days

    16.67%

    31 days and more

    0.01%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 15 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

This location has a decent reputation at gambling portals and about 60% of feedback from the registered members is positive. The majority of claims are payout-related, and resolved by the help desk representatives, available via live chat in both online and mobile versions, or via email and phone.

The gaming destination has ‘Accredited’ status at the Casinomeister portal and a ranking of seven points out of ten at AskGamblers. If complaints cannot be solved by the managers, they will be re-directed to the licensor and the supervising authority, eCOGRA.

 
Promotions and Bonuses
Section Rating: 3.3  
 
 
*Total Bonus:  €260
 
 

Key Facts - Vegas Palms Casino Bonus Review

  • Bonus Codes: The first deposit offer is divided into two options, each of which requires the bonus codes presented on this page, below.
  • Free Spins: Certain promotions include free spins for the listed games displayed on the website or mentioned in the newsletter.
  • Wagering Requirements: Slots contribute 10-100%; table games count 2-20%; video poker games contribute 2-10%; arcade and variety games contribute 10-100%.
  • Cashable: All bonuses are cashable if wagering requirements are met.
 

Play-through Requirement and Bonus Structure

  • 200% Deposit Match 
  • Cashable
  • 200%
  • 100
  • 40XB
  • S
    Slots
    Contribute: 10-100%
    Wager: 40xB to 400xB
    T
    Table Games
    Contribute: 2-20%
    Wager: 200xB to 2000xB
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 10-100%
    Wager: 40xB to 400xB
First Deposit Welcome Bonus - Option 1
200%
100
40XB
  Cashable
Slots Wager: 40xB to 400xB
Table Games Wager: 200xB to 2000xB
Video Poker Wager: 400xB to 2000xB
Arcade and Variety Wager: 40xB to 400xB
Bonus Code: VP100
Claim Now
  • 10% Boost 
  • Cashable
  • 10%
  • 100
  • 40XB
  • S
    Slots
    Contribute: 10-100%
    Wager: 40xB to 400xB
    T
    Table Games
    Contribute: 2-20%
    Wager: 200xB to 2000xB
    V
    Video Poker
    Contribute: 2-10%
    Wager: 400xB to 2000xB
    A
    Arcade and Variety
    Contribute: 10-100%
    Wager: 40xB to 400xB
First Deposit Welcome Bonus - Option 2
On the first deposit ever in the casino group by specified payment methods only
Codes: ECOCARD100, ENTROPAY100,NETELLER100 ...so on
10%
100
40XB
  Cashable
Slots Wager: 40xB to 400xB
Table Games Wager: 200xB to 2000xB
Video Poker Wager: 400xB to 2000xB
Arcade and Variety Wager: 40xB to 400xB
Bonus Code: CLICKANDBUY100
Claim Now
  • Refer-A-Friend 
  • Cashable
  • N/A
  • 50
  • 30XB
  • S
    Slots
    Contribute: 10-100%
    Wager: 30xB to 300xB
    T
    Table Games
    Contribute: 2-20%
    Wager: 150xB to 1500xB
    V
    Video Poker
    Contribute: 2-10%
    Wager: 300xB to 1500xB
    A
    Arcade and Variety
    Contribute: 10-100%
    Wager: 30xB to 300xB
Referral Bonus - For Referrer
N/A
50
30XB
  Cashable
Slots Wager: 30xB to 300xB
Table Games Wager: 150xB to 1500xB
Video Poker Wager: 300xB to 1500xB
Arcade and Variety Wager: 30xB to 300xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Refer-A-Friend 
  • Cashable
  • 50%
  • 10
  • 30XB
  • S
    Slots
    Contribute: 10-100%
    Wager: 30xB to 300xB
    T
    Table Games
    Contribute: 2-20%
    Wager: 150xB to 1500xB
    V
    Video Poker
    Contribute: 2-10%
    Wager: 300xB to 1500xB
    A
    Arcade and Variety
    Contribute: 10-100%
    Wager: 30xB to 300xB
Referral Bonus - For Referee
50%
10
30XB
  Cashable
Slots Wager: 30xB to 300xB
Table Games Wager: 150xB to 1500xB
Video Poker Wager: 300xB to 1500xB
Arcade and Variety Wager: 30xB to 300xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now

Our Take

The welcome bonus consists of two options: Option 1 with a 200% match of the initial deposit that must be wagered forty times within 180 days, and Option 2 with a 10% match of the first deposit made only by the methods specified in the promotion.

There is a no-deposit bonus that can be claimed by members of the referral program. The referrer bonus is 50 EUR that must be wagered thirty times. The referee also gets an offer of 50% of the deposit, which must be played through thirty times.

All those registered at Vegas Palms automatically become members of the Loyalty Program. The more games are played, the more Loyalty Rewards points are earned. These points are redeemable for cash credits so players do not have to fulfil wagering requirements before they cash in the winnings.

 
Games and Software
Section Rating: 4.9  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 63 out of 898 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 574 (Slots: 428, Video Poker: 58, Table Games: 76, Arcade and Variety: 12)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 469
Total469

Mobile Software

Mobile Version Available

Popular Games on Vegas Palms Casino

 

Our Take

All games are powered by Microgaming with about 580 releases available in the download version, and approximately 470 in the online mode.

The library features games of all classes, with a large number of video poker games divided into sixteen types and including Jacks or Better and Deuces Wild. There are also multiple table games, blackjack in particular, with classic versions as well as Blackjack Double Exposure and Spanish 21. The lobby features an impressive number of arcade games with classic scratch cards, Bingo, and Keno, as well as vintage arcades.

As to the slot machines, they are represented extremely well. Fans of Microgaming will be pleased to find all the hits here, including Golden Era, Jurassic Park, and Karate Pig.

The average RTP for all content is 96.83%. The lobby is divided into the following categories for both mobile and desktop versions: Video Poker, Progressive Games, Variety Games, Scratch Cards, Table Games, Live Dealer, and Video Slots. The download mode includes the most detailed list of categories.