Virgin Games

 Key Rating: 2.7

Key Rating2.67

Section Ratings:

Ownership and Associations4.5

Software Providers2.73

Games and House Advantage3.5

Promotions and Bonuses0.91

Countries and Languages1.51

Banking and Payouts4.04

Contacts and Support4.35

Supervising Authorities3.03

Standings at Gambling Portals4.46

Player Experiences4.57

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
 
  • + 2 Other Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • NO INFO
  • Slots:52
    Table Games:7
    Video Poker:9
    Arcade and Variety:4
    Game Variety
  • Very Fast Pay
    Estimated payout time is 2 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityGibraltar
  • Dispute resolverRemote Gambling Association
 
 
Virgin Games Review — Main Takes
Virgin Games offers all types of online gambling. Though it is originally a British brand, not only UK, but many other countries can take advantage of the services provided, the list of which has many pros:
  • Allows Instant Play
    All the features – from slots and games to live dealer - are available straight from the browser with no download.
  • Additional Betting Options
    The list of variants to bet money also features a bingo room with diverse promotions.
  • Gaming in One Finger Tap
    There is a convenient subdomain for a mobile login and play, which will be appreciated by fans of gambling on-the-go.
  • Doable Bonus Terms
    The sign-up bonus wagering requirements depend on the games on which the bonus is wagered and start from 4xB.
  • Highly Rated Online
    Leading gambling portals all rate Virgin Games above average, and half the customers leave satisfied feedback.
 
General Information
Section Rating: 4.0  
 

Main

Associated Companies
Operated by Nozee Limited
(Gamesys Group)
A part of Gamesys Group
Affiliate Program
Gamesys Affiliates
Licensed in
Gibraltar
Year Established
2004 

Associated Casinos

Titles
Average rating
3.04
Partner Casino Restrictions
Unknown

Additional Betting Options

Languages Supported

Casino Web Site English

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Bonus Restrictions

No Cash Back BonusUnited States

Notes

Internet gaming in Virgin Casino available also for State of New Jersey in USA

Our Take

Virgin Games was originally launched in 2004 by the legendary Virgin Group – a multinational and multi-label owner with milliards of dollars of yearly revenue. In 2013, it was sold to the Gamesys Group. This software developer and service provider started in 2002 by managing JackpotJoy bingo, and eventually turned it into an award-winning network.

Today, the Gamesys Group manages several titles, among which are also Botemania and Tropicana and has over 25 million registered players. The company’s headquarters are located in London.

The reviewed website is licensed and regulated by the government of Gibraltar. Among its entertainments are live games, bingo, and all types of table play and slot machines.

The operator primarily targets residents from the UK and Ireland, and its content is available only in English. Apart the focus audience, other countries that contribute significantly to the incoming traffic are Spain, the Netherlands, and Romania. Though there are no regional subdomains, visitors around the globe are accepted in accordance with license requirements.

The desktop mode does not have a responsive design or app for mobiles. Those willing to play from portable devices are offered a subdomain convenient for iPads, iPhones, Android, and Windows gadgets. Mobile gameplay offers the same selection of entertainment as the desktop one, including also the mobile bingo.

On both versions, releases are available for instant play with no download. At the homepage, a set of free play games is usually offered to everyone.

To enjoy the sign-up bonus and other benefits, a new client should register an account to play for real money. The registration only requires three short forms to be filled in with personal and address information and account details.

Contacts and Support

General

Current Casino Time13:07 (UTC+0)

Live chatYes

24/7 supportNo

Website FAQsYes

Phone

International+44-800-083-1833

UK+44-800-083-1833

Canada US

Other countries

General emailSend an Email

Feedback FormLeave Feedback

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleNozee Limited

Street & NumberSuite 2, Floor 2, Waterport Place

CityUnknown

CountryGibraltar

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Gibraltar

License Name Gambling Division H.M Government of Gibraltar

Complain via Email

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 4.0  
 

Payment Methods for France

Currencies EUR, GBP  

Payout Times

Advertised payout time

To e-wallets  from 1 to 2 Business days

By cheque N/A

Of that, reversal period 1 days

Reported payout time

For this casino from 2 to 2 days, median is 2 days

For all associated casinos from 2 to 2 days, median is 2 days

KeyToCasino estimated payout time 

To e-wallets from 2 to 5 days, best guess 2 days

Non-payment risk  Not enough data

Limits

Max cashout one time 10000

Max cashout monthly Unlimited

Withdrawal Min The minimum amount for withdrawals is 10 GPB 

Max cashout details The maximum value of a cheque withdrawal is 100,000 GBP 

Our Take

All possible deposit methods are limited to PayPal, Skrill, and Neteller e-wallets, and Maestro, Visa, and MasterCard cards. Payments are accepted only in Euros and GBP.

Payouts start from a minimum of 10 GBP. The one-time maximum withdrawal is 10,000 GBP and monthly cash-outs are unlimited. The advertised withdrawal time is from one to two business days. Statistics show that most winners wait two days for their money.

 

Fees

Player Activity Account inactivity for 365 days may result in fees

Other

Other The maximum Winnings that player can win in any twenty four (24) hour period (excluding any Progressive Jackpot or super jackpot Winnings) is limited to GBP 25,000 or Euro equivalent 

 
Web Reputation
Section Rating: 4.5  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

The review of the casino at top gambling portals is above average. The location has “Reserved” status at CasinoMeister and is labeled “Good” at AskGamblers. This portal rates Virgin Games at eight out of ten. As to ratings on other reviewing websites, LCB’s verdict is four out of five, and the POGG gives it seven out of ten.

About 50% of clientele comments positively on the received services, and complaints account for only 17% of all feedback. To deal with all sorts of issues, there is 24/7 live chat support. The helpdesk can also be contacted via phone and e-mail. All disputes should be resolved by the representatives, as there is no supervising authority.

 

 
Promotions and Bonuses
Section Rating: 0.9  
 
 
*Total Bonus:  €10
 
 

Key Facts - Virgin Games Bonus Review

  • Promo Code: Voucher codes are not required to be eligible for the promotions, which should be claimed online before depositing.
  • Cashable: All promotions are cashable once bonus terms are fulfilled.
  • Wagering Requirements: Depending on the game chosen, wagering requirements start from 4xB.
  • Game Contribution: Bingo contributes 100%, poker 20%, slots 10%, instant and table games 5%, and roulette 2.5%.
 

Play-through Requirement and Bonus Structure

  • Free Spins Bonus

  • bonus is 3...
  • Bonus Code
  • SPEND/PLAY 10 get 30 freeSpins 
  • Cashable
  • N/A
  • 10
  • 1XD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • *New Customer Offer. T&C’s Apply. 18+. Opt in required. Min £10 deposit and wager (wager at least £10 in cash on any game). Spins on Double Bubble only. 30 days expiry from opt in.

Our Take

Promotions include a welcome offer, cashback, cash bonus for referring a friend, loyalty deals, daily free games, and other regular propositions. It is for new players only, 18+, and T&C apply.

 Each member can also use two hours of 10% cashback per week or participate in winning tour tickets to different destinations around the globe.

Poker fans can take advantage of penny poker tournament promotions, and bingo gamers will be offered two tickets for the price of one from time to time.

Active regulars will appreciate loyalty points.. These points can be exchanged later for cash or for air miles within the Virgin Atlantic flying club.

 
Games and Software
Section Rating: 3.1  
 

Instant-Play Software

ProvidersTotal
Gamesys Limited Gamesys Limited 85
Williams Interactive Williams Interactive 3
IGT IGT 2
Show all Providers
Total90

Mobile Software

Mobile Version Available

Popular Games on Virgin Games

 

Our Take

All games, slots, and live dealer are provided by software from the owner, Gamesys Limited. Among developers there are also IGT, Williams Interactive, Net Entertainment, and Blueprint Gaming.

Users will be offered four types of content. Most of the entertainment library is slots. Among them, many often favor Double Bubble. There are also hits like Cleopatra and Family Guy by IGT, Nemo’s Voyage and Lunaris by Williams Interactive, Magic Portals and Spinata Grande by Net Entertainment, and many more.

There are about 15 table games, including Blackjack single deck and Multi-Hand, High Stakes Roulette, and main poker variations – Caribbean Stud and Three Card. Fans of video poker will be pleased to find 11 classifications, including Jacks or Better, Joker Poker, Triple Bonus, and Aces and Faces. Arcades are represented poorly, with only one keno.