202304 Apr 2023 | 3 | 2 | 0 | Good quality of gambling but very long cashouts and permanently unavailable live support. |
202304 Apr 2023 | 3 | 2 | 0 | Good quality of gambling but very long cashouts and permanently unavailable live support. |
202203 Mar 2022 | 0 | 0 | 2 | Almost 1 month of withdrawal delay. |
202203 Mar 2022 | 0 | 0 | 2 | Almost 1 month of withdrawal delay. |
201307 Jul 2013 | 1 | 1 | 0 | Customer support is quick and nice. |
201307 Jul 2013 | 1 | 1 | 0 | Customer support is quick and nice. |
201306 Jun 2013 | 1 | 1 | 0 | Customer support is friendly and resolves the player's problems very quickly. |
201306 Jun 2013 | 1 | 1 | 0 | Customer support is friendly and resolves the player's problems very quickly. |
201306 Jun 2013 | 1 | 2 | 0 | A complaint about the fact that live help is only available for the users who already logged in. |
201306 Jun 2013 | 1 | 2 | 0 | A complaint about the fact that live help is only available for the users who already logged in. |
201305 May 2013 | 3 | 1 | 0 | A rather good casino with awesome bonuses. |
201305 May 2013 | 3 | 1 | 0 | A rather good casino with awesome bonuses. |
201304 Apr 2013 | 1 | 0 | 3 | Player asked support to set a deposit limit on his account but it did not work and support is not helping to solve the issue. |
201304 Apr 2013 | 1 | 0 | 3 | Player asked support to set a deposit limit on his account but it did not work and support is not helping to solve the issue. |
201304 Apr 2013 | 1 | 2 | 2 | Casino was not following the Responsible Gambling Policy and allowed a compulsive player to deposit a significant amount of money before closing his account. |
201304 Apr 2013 | 1 | 2 | 2 | Casino was not following the Responsible Gambling Policy and allowed a compulsive player to deposit a significant amount of money before closing his account. |
201304 Apr 2013 | 1 | 2 | 1 | Player is disappointed in the customer support quality and professionalism. |
201304 Apr 2013 | 1 | 2 | 1 | Player is disappointed in the customer support quality and professionalism. |
201304 Apr 2013 | 0 | 1 | 0 | Withdrawals are being paid in no more than 4 days after the request. |
201304 Apr 2013 | 0 | 1 | 0 | Withdrawals are being paid in no more than 4 days after the request. |
201304 Apr 2013 | 1 | 1 | 1 | Email support is answering the questions in a timely manner. |
201304 Apr 2013 | 1 | 1 | 1 | Email support is answering the questions in a timely manner. |
201303 Mar 2013 | 0 | 1 | 0 | Cashout of $200 took about 30 hours. |
201303 Mar 2013 | 0 | 1 | 0 | Cashout of $200 took about 30 hours. |
201302 Feb 2013 | 0 | 1 | 0 | Cashout went very fast. |
201302 Feb 2013 | 0 | 1 | 0 | Cashout went very fast. |
201302 Feb 2013 | 0 | 1 | 0 | Withdrawal of $366 has been paid pretty fast and without any problem. |
201302 Feb 2013 | 0 | 1 | 0 | Withdrawal of $366 has been paid pretty fast and without any problem. |
201212 Dec 2012 | 0 | 0 | 1 | Withdrawal of £1000 took a very long time. |
201212 Dec 2012 | 0 | 0 | 1 | Withdrawal of £1000 took a very long time. |
201212 Dec 2012 | 0 | 0 | 1 | Payout has been significantly delayed due to the slow verification process. |
201212 Dec 2012 | 0 | 0 | 1 | Payout has been significantly delayed due to the slow verification process. |
201211 Nov 2012 | 0 | 0 | 1 | Player is unable to withdraw his winnings due to the terms of withdrawal that he was previously unaware of. |
201211 Nov 2012 | 0 | 0 | 1 | Player is unable to withdraw his winnings due to the terms of withdrawal that he was previously unaware of. |
201303 Mar 2013 | 1 | 0 | 1 | Player says that customer support at Winner Casino is not efficient and didn't answer his questions which he assumed to have been very simple. |
201303 Mar 2013 | 1 | 0 | 1 | Player says that customer support at Winner Casino is not efficient and didn't answer his questions which he assumed to have been very simple. |
201202 Feb 2012 | 4 | 2 | 0 | Player is unsatisfied with the maximum monthly withdrawal amount at Winner Casino. |
201202 Feb 2012 | 4 | 2 | 0 | Player is unsatisfied with the maximum monthly withdrawal amount at Winner Casino. |
202307 Jul 2023 | 0 | 0 | 3 | Casino is not paying out player's winnings of $65k. |
202307 Jul 2023 | 0 | 0 | 3 | Casino is not paying out player's winnings of $65k. |
202302 Feb 2023 | 0 | 0 | 1 | Four thousand euros payment delay. |
202302 Feb 2023 | 0 | 0 | 1 | Four thousand euros payment delay. |
202211 Nov 2022 | 0 | 1 | 0 | Player received 14,000 euro in his bank account within 2 days. |
202211 Nov 2022 | 0 | 1 | 0 | Player received 14,000 euro in his bank account within 2 days. |
202205 May 2022 | 0 | 0 | 2 | Casino asked for credit card details the player was not willing to provide. |
202205 May 2022 | 0 | 0 | 2 | Casino asked for credit card details the player was not willing to provide. |
202203 Mar 2022 | 1 | 0 | 1 | Nice treatment stopped once the player won money at Titan Casino. |
202203 Mar 2022 | 1 | 0 | 1 | Nice treatment stopped once the player won money at Titan Casino. |
202201 Jan 2022 | 0 | 1 | 0 | Player received money after the usual document verification and a 4-day wait time. |
202201 Jan 2022 | 0 | 1 | 0 | Player received money after the usual document verification and a 4-day wait time. |
202201 Jan 2022 | 4 | 0 | 3 | Casino put a tiny bonus in the player's account only seconds before the player made a deposit, so he couldn’t get the winnings later. |
202201 Jan 2022 | 4 | 0 | 3 | Casino put a tiny bonus in the player's account only seconds before the player made a deposit, so he couldn’t get the winnings later. |
201305 May 2013 | 0 | 0 | 2 | Withdrawal of $38000 is not being paid out because the player did not finish fulfilling the wagering requirements. |
201305 May 2013 | 0 | 0 | 2 | Withdrawal of $38000 is not being paid out because the player did not finish fulfilling the wagering requirements. |
201304 Apr 2013 | 1 | 0 | 1 | Customer service is not answering the player's questions. |
201304 Apr 2013 | 1 | 0 | 1 | Customer service is not answering the player's questions. |
201304 Apr 2013 | 0 | 1 | 0 | Player has never had any issues with the cashout at Winner Casino. |
201304 Apr 2013 | 0 | 1 | 0 | Player has never had any issues with the cashout at Winner Casino. |
201303 Mar 2013 | 0 | 0 | 1 | Player experienced some misunderstanding regarding the documents verification and was not paid his winnings even after waiting for 2 months. |
201303 Mar 2013 | 0 | 0 | 1 | Player experienced some misunderstanding regarding the documents verification and was not paid his winnings even after waiting for 2 months. |
201303 Mar 2013 | 0 | 0 | 1 | Player was unable to withdraw his winnings due to an address error on the bill he sent them to verify himself. |
201303 Mar 2013 | 0 | 0 | 1 | Player was unable to withdraw his winnings due to an address error on the bill he sent them to verify himself. |
201302 Feb 2013 | 1 | 2 | 1 | Player was unable to access the live chat and log into his account. |
201302 Feb 2013 | 1 | 2 | 1 | Player was unable to access the live chat and log into his account. |
201302 Feb 2013 | 0 | 1 | 0 | Player withdrew his winnings within 4 working days. |
201302 Feb 2013 | 0 | 1 | 0 | Player withdrew his winnings within 4 working days. |
201301 Jan 2013 | 0 | 1 | 0 | Cashouts take no longer than 3 days usually. |
201301 Jan 2013 | 0 | 1 | 0 | Cashouts take no longer than 3 days usually. |
201201 Jan 2012 | 4 | 0 | 3 | After accepting the bonus, the player was told he can't withdraw his winnings. |
201201 Jan 2012 | 4 | 0 | 3 | After accepting the bonus, the player was told he can't withdraw his winnings. |
201301 Jan 2013 | 0 | 2 | 1 | Withdrawal to Moneybookers was still not paid 6 days after the request. |
201301 Jan 2013 | 0 | 2 | 1 | Withdrawal to Moneybookers was still not paid 6 days after the request. |
201211 Nov 2012 | 0 | 0 | 2 | Player was unable to withdraw his winnings because of the bonus he used. |
201211 Nov 2012 | 0 | 0 | 2 | Player was unable to withdraw his winnings because of the bonus he used. |
201211 Nov 2012 | 1 | 0 | 1 | Player was unable to reach live support. |
201211 Nov 2012 | 1 | 0 | 1 | Player was unable to reach live support. |
201204 Apr 2012 | 0 | 1 | 0 | Withdrawal has been paid within 4 days of the request. |
201204 Apr 2012 | 0 | 1 | 0 | Withdrawal has been paid within 4 days of the request. |
201203 Mar 2012 | 0 | 1 | 0 | Player successfully withdrew his winnings from Winner Casino. |
201203 Mar 2012 | 0 | 1 | 0 | Player successfully withdrew his winnings from Winner Casino. |
202208 Aug 2022 | 0 | 0 | 1 | Eleven days waiting for payout. |
202208 Aug 2022 | 0 | 0 | 1 | Eleven days waiting for payout. |
202203 Mar 2022 | 1 | 0 | 1 | Player complains about unresponsive email support and an obtrusive chat rep. |
202203 Mar 2022 | 1 | 0 | 1 | Player complains about unresponsive email support and an obtrusive chat rep. |
201211 Nov 2012 | 0 | 0 | 2 | Casino is not going to pay the player his winnings of $2000 because he used a bonus right after a win. |
201211 Nov 2012 | 0 | 0 | 2 | Casino is not going to pay the player his winnings of $2000 because he used a bonus right after a win. |
201210 Oct 2012 | 0 | 1 | 0 | Player says it is easy to get paid at Casino Tropez, documents are being verified without any problem. |
201210 Oct 2012 | 0 | 1 | 0 | Player says it is easy to get paid at Casino Tropez, documents are being verified without any problem. |