Winward Casino

 Key Rating: 3.4

Key Rating3.41

Section Ratings:

Ownership and Associations3.29

Software Providers3.56

Games and House Advantage3.72

Promotions and Bonuses3.8

Countries and Languages3.02

Banking and Payouts2.68

Contacts and Support4.42

Supervising Authorities2.36

Standings at Gambling Portals2.91

Player Experiences

  (United States is not allowed. See the list of 921 casinos accepting United States United States)
 
  • + 3 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 175%
    Unlim
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:87
    Table Games:15
    Video Poker:4
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 5 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
 
 
Winward Casino Review — Main Takes
This casino is the flagship of the Winward Group, and one of the oldest ones online. Keeping up with the demands of modern times, though, today it features:
  • Mobile Possibilities
    The portable version allows to launch games on all types of tablets and smartphones.
  • Online Gaming
    Online version permits instant play from the browser without any download.
  • Additional Currency Options
    Aside from regular currencies, deposits are accepted in Bitcoins.
  • Slow Payouts
    On average, it takes up to five days to withdraw money from the account.
  • Diversity of Software
    Games come from several software developers, including Pragmatic Play and Microgaming.
  • Decent Game Choice
    The selection is diverse and includes live dealer, slots, and arcades, as well as table games and video poker.
 
General Information
Section Rating: 3.4  
 

Main

Owner Celicorp Limited
(Engage Entertainment Group)
Affiliate Program
Revenue Giants
Licensed in
Year Established
1998 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, German, Italian, Spanish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

Winward Casino online was launched in 1998. Among its sister sites, there are the Thebes, Moons and 21Dukes. Winward Group was established almost 20 years ago, and over the years has gained the trust of more than three million players around the world.

 

The multi-language platform allows for convenient gaming, as it utilizes major European languages – English, French, Italian, German and Spanish. Among regular visitors of this online gambling destination, there are clients from the USA, the Netherlands, Hungary, Germany and Slovakia.

 

Users enjoy the adaptive design and can play online instantly. The mobile mode requires no download, and allows to play from modern portable devices of all types. It contains a smaller selection of games than the desktop version, and does not include live dealer.

 

Login owners can claim cashback deals and deposit bonuses, participate in tournaments with massive prize pools, and become VIP members, as well as win on an everyday basis in a variety of games. Non-registered wanderers can only test some of the entertainment in the demo mode. Registration is one page long and standard.

Contacts and Support

General

Current Casino Time07:21 (UTC-5)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-800-274-7345

UK

Canada US+1-800-274-7345

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada US+1-703-991-8879

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, special rules

Licensing Authority

Location Costa Rica

License Name None

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

Latestcasinobonuses Not represented

Other

FacebookInactive Page

 
Banking and Payouts
Section Rating: 2.7  
 

Payment Methods for United States

Currencies ARS, AUD, BRL, CAD, EUR, GBP, USD, ZAR  

Payout Times

Advertised payout time

To e-wallets  from 1 to 1 Business days

By cheque from 3 to 5 Business days

Of that, reversal period3 days

Reported payout time

For this casino Not enough data

For all associated casinos from 6 to 93 days, median is 33 days

KeyToCasino estimated payout time 

To e-wallets from 2 to 57 days, best guess 5 days

Non-payment risk 33%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Deposit Min €25 

Our Take

Cashier allows deposits and withdraws in US, Canadian, and Australian dollars, Euros, British pounds, and South African rand. It also operates with Bitcoins, features a Bitcoin e-wallet, and offers guidelines on how to convert regular currency into the digital one.

 

The selection of payment methods is not very large, but it covers the basic needs, and even provides some local services. Thus, customers from Australia can add money to their accounts via POLI, while players from the Netherlands can use iDeal, and there is Sofort for German consumers. Russian clients are offered Webmoney and Qiwi e-wallets, while USA-based gamblers can deposit and withdraw with American Express.

 

The rest of the methods are standard and international, including popular e-wallets like Neteller, EcoPayz and Skrill, while the prepaid Paysafecard covers the needs of fans of vouchers. There are also Visa, EntroPay and MasterCard cards, as well as offline deposits through Western Union.

 

The withdrawal limits are very low – only up to EUR 4,000 per month. However, VIP participants can claim up to EUR 35,000 per month, which is considered above average as a cashout limit. The usual wait time for payouts is from four to five days for a majority of the available methods. Bank check method may take up to 13 days.

Fees

Other

 
Web Reputation
Section Rating: 2.6  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusRogue
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

This is an online operator with average ratings online. While CasinoListings labels it “Blacklisted”, AskGamblers ranks it at 8 out of 10 and labels it “Good”. The LCB rating is also 3 out of 5.

 

Most gamers share complaints about their experience here. The majority of problems are caused by the need to claim withdrawals through support services, after a long verification process, which takes up to four weeks in some cases, and there are a few complaints about complex bonus wagering requirements. Those that leave satisfied feedback are happy with the selection of games and the quality of software.

 

Help desk works 24/7 in live chat, and can also be reached by e-mail and phone. All disputes should be resolved within by representatives.

 
Promotions and Bonuses
Section Rating: 3.8  
 
 
*Total Bonus:  Unlim
 
 

Key Facts - Winward Casino Bonus Review

  • Bonus Offers: Bonuses are represented by sign-up offers, weekly and daily promotions, tournaments, cashback deals, and loyalty points.
  • Game Contribution: Slot machines contribute 100%, video poker – 20%. Table games count 3% to 10% towards the rollover requirements, while arcades contribute 10%.
  • Bonus Codes: Most promotions do not require a code, and can be claimed online.
  • Non-Cashable: Bonuses are non-cashable, unlike wins from them.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Non-Cashable
  • 200%
  • Unlimited
  • 35XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
First Deposit Welcome Bonus
200%
Unlimited
35XB
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • Unlimited
  • 35XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Second Deposit Welcome Bonus
100%
Unlimited
35XB
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • Unlimited
  • 35XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Third Deposit Welcome Bonus
100%
Unlimited
35XB
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • Unlimited
  • 35XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Fourth Deposit Welcome Bonus
100%
Unlimited
35XB
  Non-Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Welcome Bonus 
  • Non-Cashable
  • 175%
  • Unlimited
  • 35XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
    A
    Arcade and Variety
    Contribute: Unknown
Fifth Deposit Welcome Bonus
175%
Unlimited
35XB
  Non-Cashable
Slots
Table Games
Arcade and Variety Wager: 60xB
Arcade and Variety
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take

The welcome offer is 100% cashback of the initial deposit, and a 500% match bonus for each of the first five deposits. The no-deposit options are either EUR 25 or a special offer from our portal – EUR 55. To claim it, one must register via the link provided in this review, and enter the KEY55WWC code.

 

Registered active players can participate in the daily wagering skirmish, slot machine tournaments, blackjack and roulette competitions, and VIP Clashes of Titans, which are held on Tuesdays, Thursdays and Saturdays.

 
Games and Software
Section Rating: 3.6  
 

Downloadable Software

Provider Pragmatic Play
Popularity 6 (used by 9 out of 921 casinos)
Game Speed (BlackJack Unknown, Roulette Unknown, Videoslots Unknown)
PC Performance (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 50 (Slots: 36, Video Poker: 4, Table Games: 9, Arcade and Variety: 1)

Instant-Play Software

ProvidersTotal
Octopus Gaming (Topgame) Octopus Gaming (Topgame) 51
Pragmatic Play Pragmatic Play 50
BetSoft BetSoft 3
Slingshot Studios Slingshot Studios 1
Total105

Mobile Software

Mobile Version Available

Popular Games on Winward Casino

 

Our Take

Powered by Pragmatic Play, the library also features entertainment from a number of other software developers, such as Microgaming, iSoftBet, Habanero and BetSoft. The live dealer is provided by VIG. The total number of games exceeds 100, and all cohorts are represented.

 

Content can be sorted by slots, classic reels, live and table games, video poker and Other. This last filter includes arcades. Most shelves are occupied by slot machines, including famous 3D games by BetSoft, such as True Illusions or the progressive Greedy Goblins. The selection of classic reels includes, among others, Break da Bank and Triple Magic by Microgaming.

 

The live filter features baccarat, Super6, blackjack, and two variations of roulette. Among table games there is the rare Super 7 Blackjack. Craps and a few table pokers are also provided.

 

Among video poker options, gamblers can bet on standard variations, or choose between Five Draw Poker, Cyberstud Video Poker, or Double Joker Power. Arcades include Keno, Bingo and Scratch Cards.