Black Diamond Casino

 Key Rating: 3.1

Key Rating3.11

Section Ratings:

Ownership and Associations3.64

Software Providers4.68

Games and House Advantage5

Promotions and Bonuses4.56

Countries and Languages3.01

Banking and Payouts1.35

Contacts and Support2.77

Supervising Authorities2.94

Standings at Gambling Portals2.73

Player Experiences

  (United States is not allowed. See the list of 921 casinos accepting United States United States)
 
  • + 6 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 200%
    €200
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:522
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Slow Pay
    Estimated payout time is 18 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Black Diamond Casino Review — Main Takes
Black Diamond Casino aims to combine a luxurious and practical approach when it comes to e-gaming services. Clients here get the following:
  • Various Gaming Modes
    Both instant play from browsers and a download mode are provided, so everyone can choose the most convenient way to play.
  • Play On the Go
    The mobile version is available for instant play from different browsers, as well as apps suitable for iOS and Android-based smartphones and tablets.
  • Generous Bonuses
    The welcome package is available in two variants, along with a no-deposit bonus and other promotions provided after registration.
  • Dedicated Support Team
    The support team is available via live chat and email.
  • High Risk of Non-Payment
    The estimated risk of nonpayment is about 20 %.
 
General Information
Section Rating: 3.1  
 

Main

Owner Celicorp Limited
(Engage Entertainment Group)
Affiliate Program
Deckmedia  
Licensed in
Year Established
2009 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, German, Italian, Spanish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States
United States

Our Take

Black Diamond Casino got its start in 2009. It is owned by Deckmedia N.V. This company manages several online titles, including but not limited to, Sloto Cash, Slots Capital, Uptown Aces, and others. The key peculiarity of the Deckmedia N.V. is that some its brands use one type of software, whereas others use another, providing various experiences for users. Among the options are software platforms like Top Game, Rival, Wager Gaming Technology, and RTG.

 

All services are licensed under the jurisdiction of Curacao and supervised by IBAS and eCOGRA. The operator has a restriction for players from Moldova, Ukraine, and Israel; however, residents of other countries are welcome. Visitors from Brazil, Romania, Slovakia, and the Netherlands visit this place to bet and win most frequently.

 

The website runs in the adaptive frame, making it suitable for both desktop and portable devices. Along with that, everyone can check the mobile adaptation that is available as an app for iOS and Android-based devices. There is also downloadable software.

 

After filling in personal data, newbies can claim the welcome bonus and be signed up to receive the promotions newsletter. The content is in English, French, German, Spanish, and Italian.

Contacts and Support

General

Current Casino Time04:31 (UTC+0)

Live chatUnknown

24/7 supportNo

Website FAQsYes

Phone

International+1-888-532-1915

UK

Canada US

Other countries Australia, South Africa

General emailSend an Email

Feedback Form None

VIP emailSend an Email

Other emailSend an Email

Fax

International+1-703-563-9703

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

FacebookInactive Page

 
Banking and Payouts
Section Rating: 1.4  
 

Payout Times

Advertised payout time

To e-wallets  from 4 to 15 Business days

By cheque from 4 to 15 Business days

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos from 6 to 93 days, median is 33 days

KeyToCasino estimated payout time 

To e-wallets from 5 to 66 days, best guess 18 days

Non-payment risk 33%

Limits

Max cashout one time 1000

Max cashout monthly 4000

Max cashout details The maximum withdrawal amount depend on player's VIP level : from 1000 USD to the 35000 USD per week for the highest vip level players. 

Withdrawal Min The minimum withdrawal amount is $50, for Paper checks is $300, for Bank Wire is $500 

Deposit Min Min deposit is 25 EUR/USD/AUD/CAD or 250 ZAR 

Our Take

Customers can choose from a wide range of banking options that include international ewallets like Skrill, Ecopayz, and Neteller, Russian Webmoney and Qiwi, international cards like Visa, MasterCard, EntroPay, and American Express.

 

Cash outs are possible via check and Western Union. Offline bank transfer is also available, as well as country-specified options like iDeal for residents of the Netherlands, Sofort for players from Germany, and PoLi for Australians.

 

The currencies available are U.S. dollars, Euros, Australian dollars, British pounds, and South African Rands. The estimated withdrawal speed is between four and 15 days for e-wallets and check payouts.

 

The risk of nonpayment is quite high – about 20%. Also, the cash-out limits are low compared to other gambling destinations across the industry. The maximum one-time cash out is EUR 1,000 and the maximum monthly withdrawal is EUR 4,000.

Fees

Withdrawal Fees Paper Check withdrawals will be charged a $20 fee and Bank Wire withdrawals a $28.75 fee 

Other

 
Web Reputation
Section Rating: 2.5  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Most of the reviews are positive, and clientele highlights the accessibility of the “Play for Fun” feature, convenient navigation, and the overall decent game selection. The location, however, has been criticized for invalid promo codes from the partners and for cash out failures.

 

If there are disputes, each case depends on the player’s reputation, the account, etc. Typically, users send their claims to the support service via live chat or email and get the required help. However, sometimes the account can be closed without explanation.

 

Due to its controversial reputation, Black Diamond Online has a mid-to-low ranking on gambling portals. The AskGamblers has rated the services seven out of ten, and it was ranked three out of 10 by ThePogg Rating.

 
Promotions and Bonuses
Section Rating: 4.6  
 
 
*Total Bonus:  €3027
+ 25 Free Spins
 
 

Key Facts - Black Diamond Casino Bonus Review

  • Bonus Codes: None of the offers require coupon codes. If claimed, promotions can be obtained after registration.
  • No-Deposit Bonus: It is sometimes available and must be wagered 75 times.
  • Game Contribution: Slots count 100% towards wagering requirements, table games contribute from 3% to 10%, video poker games contribute 20%, and arcades count 10% towards rollover terms.
  • Non-Cashable: Bonuses get annulled once the time runs out; however, the winnings received with the bonus funds are cashable.
 

Play-through Requirement and Bonus Structure

  • Free Bonus 
  • Non-Cashable
  • N/A
  • 25
  • 75XB
  • S
    Slots
    Contribute: 100%
    Wager: 75xB
    T
    Table Games
    Contribute: 3-10%
    Wager: 750xB to 3000xB
    V
    Video Poker
    Contribute: 20%
    Wager: 375xB
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 750xB
New Player No Deposit Bonus
N/A
25
75XB
  Non-Cashable
Slots Wager: 75xB
Table Games Wager: 750xB to 3000xB
Video Poker Wager: 375xB
Arcade and Variety Wager: 750xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
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  • 1st Deposit Bonus 
  • Non-Cashable
  • 200%
  • 200
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
First Deposit Welcome Bonus - Option 1
+ 25 Free Spins
200%
200
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • 2nd Deposit Bonus 
  • Non-Cashable
  • 100%
  • 100
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Second Deposit Welcome Bonus - Option 1
100%
100
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • 3rd Deposit Bonus 
  • Non-Cashable
  • 100%
  • 200
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Third Deposit Welcome Bonus - Option 1
100%
200
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • 4th Deposit Bonus 
  • Non-Cashable
  • 100%
  • 200
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Fourth Deposit Welcome Bonus
100%
200
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • Welcome Bonus 
  • Non-Cashable
  • 175%
  • 100
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Fifth Deposit Welcome Bonus
175%
100
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • Daily Offers - Monday 
  • Non-Cashable
  • 10%
  • 25
  • 0XBD
  • S
    Slots
    Contribute: 100%
    Wager: 0xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 0xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 0xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 0xBD
Cash Back Bonus - Option 1
10%
25
0XBD
  Non-Cashable
Slots Wager: 0xBD
Table Games Wager: 0xBD
Video Poker Wager: 0xBD
Arcade and Variety Wager: 0xBD
No bonus code required.
Redemption Procedure: Contacting support after fulfilling terms
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  • Daily Offers - Monday 
  • Non-Cashable
  • 20%
  • 100
  • 0XBD
  • S
    Slots
    Contribute: 100%
    Wager: 0xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 0xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 0xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 0xBD
Cash Back Bonus - Option 2
20%
100
0XBD
  Non-Cashable
Slots Wager: 0xBD
Table Games Wager: 0xBD
Video Poker Wager: 0xBD
Arcade and Variety Wager: 0xBD
No bonus code required.
Redemption Procedure: Contacting support after fulfilling terms
Claim Now
  • Daily Offers - Monday 
  • Non-Cashable
  • 30%
  • 300
  • 0XBD
  • S
    Slots
    Contribute: 100%
    Wager: 0xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 0xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 0xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 0xBD
Cash Back Bonus - Option 3
30%
300
0XBD
  Non-Cashable
Slots Wager: 0xBD
Table Games Wager: 0xBD
Video Poker Wager: 0xBD
Arcade and Variety Wager: 0xBD
No bonus code required.
Redemption Procedure: Contacting support after fulfilling terms
Claim Now
  • Daily Offers - Monday 
  • Non-Cashable
  • 40%
  • Unlimited
  • 0XBD
  • S
    Slots
    Contribute: 100%
    Wager: 0xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 0xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 0xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 0xBD
Cash Back Bonus - Option 4
40%
Unlimited
0XBD
  Non-Cashable
Slots Wager: 0xBD
Table Games Wager: 0xBD
Video Poker Wager: 0xBD
Arcade and Variety Wager: 0xBD
No bonus code required.
Redemption Procedure: Contacting support after fulfilling terms
Claim Now
  • Daily Bonus - Option 1

  • Bonus Code
  • Daily Offers - Tuesday 
  • Non-Cashable
  • 100%
  • 250
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Daily Bonus - Option 1
100%
250
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • Daily Bonus - Option 2

  • Bonus Code
  • Daily Offers - Tuesday 
  • Non-Cashable
  • 150%
  • 750
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Daily Bonus - Option 2
150%
750
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • Daily Bonus - Option 3

  • Bonus Code
  • Daily Offers - Tuesday 
  • Non-Cashable
  • 200%
  • Unlimited
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Daily Bonus - Option 3
200%
Unlimited
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • Weekly Bonus

  • Bonus Code
  • Daily Offers - Sunday 
  • Non-Cashable
  • 350%
  • 777
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Weekly Bonus
350%
777
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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  • Daily Bonus - Option 4

  • for lady p...
  • Bonus Code
  • Daily Offers - Thursday 
  • Non-Cashable
  • 50%
  • Unlimited
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 3-10%
    Wager: 250xBD to 1000xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD
Daily Bonus - Option 4
for lady players only
50%
Unlimited
25XBD
  Non-Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to 1000xBD
Video Poker Wager: 125xBD
Arcade and Variety Wager: 250xBD
No bonus code required.
Redemption Procedure: Automatically after deposit
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Our Take

The first welcome bonus option is for four initial deposits, and a second option for two initial deposits. Registered members also receive weekly promotions and daily proposals that start from EUR 700 and go as high as unlimited. Also, everyone gets cash back bonuses that start at 20% of the deposits and go as high as 40% and do not fall for the wagering requirements.

 

Regulars can get invited into the Black Diamond Casino VIP Lounge via the exclusive promotions available.

 
Games and Software
Section Rating: 4.8  
 

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 429
BetSoft BetSoft 95
Pragmatic Play Pragmatic Play 57
Rival Rival 34
Habanero Habanero 16
Visionary iGaming Visionary iGaming 3
Bla Bla Bla Studios Bla Bla Bla Studios 1
Total635

Mobile Software

Mobile Version Available

Popular Games on Black Diamond Casino

 

Our Take

The library features all types of games, with slots being the most common category. The overall number of releases is lower than average – about 90 games. Entertainment is mostly provided by TopGame software, with a small input by Rival, Betsoft, and Visionary iGaming, which provides live dealer content.

 

The slots are divided into 3-reel classic and 5-reel video slots with popular games that include Glamour, Daytona Gold, Fruit Slot, Carnival of Venice, and Grave Grabbers. Three-reel machines include Wild Sevens, Russian Attack, and Tropical Punch.

 

Table play collection covers roulette, blackjack, and poker, and include options like Royale Blackjack and Multi-Hand Blackjack, as well as Electronic Roulette and Roulette Crystal. Other games include Keno, War, Mini-Baccarat, and Weed Whacker.

 

The video poker range is not as large. However, it does contain four of the most popular versions of the game: Deuces Wild, Jacks or Better, Joker Poker, and Deuces and Joker.