Ace Revenue Group
Casino Web Site English
Targeted Countries No targeted specified
No restrictions specified
Captain Jack has been operating on the online gambling market since 2010. It is one of the casinos managed by Ace Revenue Group, which also runs Silver Oak, Planet 7, Ring Master, Royal Ace, and Slot Madness. The owner, Ace Revenue Group, was founded in the Netherlands more than ten years ago and is a licensed company with offices around the world.
The reviewed platform is available only in English. It is stylized as an old wooden pirate ship. On the main page, passengers will see the list of recent winners, shortcuts to games, and basic information about the crew. Among the unique features is the Recordable Trust option. It is a built-in tracker that keeps a record of visitors’ financial transactions, game history, time and date of transactions, and amounts that were deposited, wagered, lost, and won. All of this will help players to keep track of all their actions in case something gets lost or forgotten or if misunderstandings occur.
The majority of loyal clients are from the United States, Germany, Czech Republic, Canada, and the Netherlands. Residents from a variety of other countries around the world are allowed to register as well.
Everyone is offered three gaming modes. The first one is download. The software is installed automatically and, as a result, provides access to the complete game library. Another way to play is instantly from the browser. All game types are available in this mode, and there is a decent selection of entertainment. Finally, those who like to gamble from portable devices can use the mobile version. It is instant, and no download is required. The version is compatible with the major portable devices.
The sign-up form is located on the home page. Logging in allows players to select from among a variety of games and promotions, to bet and win real money, and to become a VIP with a variety of benefits.
Current Casino Time19:25 (UTC-5)
Live chatRegistered players only
Canada US+1- 888-288-2939
Street & NumberUnknown
ProcedureComplaints submitted to CDS and resolved by casino
License Name None
eCOGRA Not Accepted
IBAS Not Accepted
Other Organizations CDS
Facebook Inactive Page
The tendency of Ace Revenue Group is to receive low ratings. Captain Jack is no exception. The review from CasinoListings features the status “Worst of the worst,” and the portal rates it one out of five. The same rating is given at LCB, and it is accompanied by the status of “Warning List.” The POGG Rating is not optimistic either with its one out of ten verdict. The only portal where ratings are above minimal is AskGamblers, which publishes five out of ten.
Registered members enjoy the selection of games and the quality of the software. As for all other aspects, they cause negative feedback. The majority of issues involve slow payouts. There have also been cases of non-payment. Regardless of the source of the problems, everyone can submit complaints to CDS and contact representatives by phone, e-mail, or 24/7 live chat.
|Popularity||2 (used by 67 out of 893 casinos)|
|Game Speed||Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)|
|PC Performance||Light (CPU 15%, Ram 200MB, HDD 100MB)|
|Number of games||214 (Slots: 109, Video Poker: 77, Table Games: 21, Arcade and Variety: 7)|
Mobile Version Available
RealTime Gaming fills the library with more than 100 games of all types, except for live dealer. All entertainment is located in one lobby and filtered by types. Most of the collection is slot machines. Arcades include keno, bingo, and scratch cards. Video pokers allow players to select from among the most popular variations. The assortment of table games is decent, with several types of roulette and blackjack games, table pokers, baccarat, craps, and Sic Bo.