Captain Jack Casino

 Key Rating: 3.2

Key Rating3.15

Section Ratings:

Ownership and Associations2.01

Software Providers3.8

Games and House Advantage4.89

Promotions and Bonuses4.45

Countries and Languages1.52

Banking and Payouts0.65

Contacts and Support3.04

Supervising Authorities3.41

Standings at Gambling Portals0.81

Player Experiences2.79

 
  • Software
  • US Friendly
    Players residing in United States are accepted. English version is available. Click the icon to play.
  • 100%
    $1000
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:110
    Table Games:15
    Video Poker:15
    Arcade and Variety:8
    Game Variety
  • Slow Pay
    Estimated payout time is 31 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityNowhere
  • Dispute resolverCentral Dispute System
 
 
Captain Jack Casino Review — Main Takes
Captain Jack Casino belongs to a big network owned by Ace Revenue Group. This is an experienced brand that has been supplying players with services for over five years. It has both pros and cons that our readers should weigh carefully before embarking on this legendary ship to cruise the seas for gold:
  • Selection of Gaming Modes
    Those who prefer old-style gambling can use the download option, while fans of dynamic gaming are offered instant play from their browser.
  • Basic Mobile Assistance
    There is no app, but the mobile version is available for everyone who likes to bet and wager on the go.
  • Several Sister Sites
    Those who enjoy the Ace Revenue Group can also register and play at a minimum of five other places managed by this company.
  • Disturbing Online Reputation
    Several popular portals, as well as the majority of registered customers, leave negative feedback about the recent treatment that they have received.
  • Slow Payouts
    Combined with low withdrawal limits, payouts that extend up to 15 days can cause a lot of inconveniences and questions.
  • Mono-Software Library
    RealTime Gaming powers the library and supplies it with all game types.
 
General Information
Section Rating: 2.8  
 

Main

Affiliate Program
Ace Revenue
Licensed in
Nowhere
Year Established
2010 

Associated Casinos

Average rating
2.99
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

No restrictions specified

Our Take

Captain Jack has been operating on the online gambling market since 2010. It is one of the casinos managed by Ace Revenue Group, which also runs Silver OakPlanet 7, Ring Master, Royal Ace, and Slot Madness. The owner, Ace Revenue Group, was founded in the Netherlands more than ten years ago and is a licensed company with offices around the world.

 

The reviewed platform is available only in English. It is stylized as an old wooden pirate ship. On the main page, passengers will see the list of recent winners, shortcuts to games, and basic information about the crew. Among the unique features is the Recordable Trust option. It is a built-in tracker that keeps a record of visitors’ financial transactions, game history, time and date of transactions, and amounts that were deposited, wagered, lost, and won. All of this will help players to keep track of all their actions in case something gets lost or forgotten or if misunderstandings occur.

 

The majority of loyal clients are from the United States, Germany, Czech Republic, Canada, and the Netherlands. Residents from a variety of other countries around the world are allowed to register as well.

 

Everyone is offered three gaming modes. The first one is download. The software is installed automatically and, as a result, provides access to the complete game library. Another way to play is instantly from the browser. All game types are available in this mode, and there is a decent selection of entertainment. Finally, those who like to gamble from portable devices can use the mobile version. It is instant, and no download is required. The version is compatible with the major portable devices.

 

The sign-up form is located on the home page. Logging in allows players to select from among a variety of games and promotions, to bet and win real money, and to become a VIP with a variety of benefits.

Contacts and Support

General

Current Casino Time05:45 (UTC-5)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US+1- 888-288-2939

Other countries

General emailSend an Email

Feedback Form None

VIP emailSend an Email

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada US+1-866-725-1102

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints submitted to CDS and resolved by casino

Licensing Authority

Location Nowhere

License Name None

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other OrganizationsCDS

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

Latestcasinobonuses Not represented

Other

FacebookInactive Page

 
Banking and Payouts
Section Rating: 0.7  
 

Payment Methods for United States

Currencies USD  

Payout Times

Advertised payout time

To e-wallets  from 13 to 17 Business days

By cheque from 13 to 17 Business days

Of that, reversal period3 days

Reported payout time

For this casino from 14 to 21 days, median is 18 days

For all associated casinos from 14 to 120 days, median is 42 days

KeyToCasino estimated payout time 

To e-wallets from 14 to 74 days, best guess 31 days

Non-payment risk 25%

Limits

Max cashout one time 2500

Max cashout monthly 10000

Withdrawal Min Minimum allowed withdrawal amount is 100 USD 

Max cashout details A maximum withdrawal is 2,500 USD per week 

Our Take

Bitcoins and U.S. dollars are the only two currency options available here. The types of deposit methods are not diverse either. The choice is limited to a few e-wallets, including Bitcoin and Neteller; major cards like Visa; and offline bank transfer.

 

Withdrawal sums start from a minimum of USD 100. No more than USD 2,500 can be withdrawn in a single transaction, and monthly cash-outs are limited to USD 10,000. Keeping this in mind, users should also remember that the payout time is from 13 to 17 days regardless of the withdrawal method. The estimated non-payment risk is relatively low at 25%.

Fees

Player Activity Account inactivity for 180 days may result in fees

Withdrawal Fees All withdrawals by check or money transfer may be subject to a processing fee. 

Other

Withdrawals Players depositing by Credit Card will be paid by either check or cash transfer 

Withdrawals Payments sent in check form must be deposited within 30 days of receipt 

 
Web Reputation
Section Rating: 1.8  
 

Player Experience Summary 

  • By class
  • Type
  • Solved
  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusReservation
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

The tendency of Ace Revenue Group is to receive low ratings. Captain Jack is no exception. The review from CasinoListings features the status “Worst of the worst,” and the portal rates it one out of five. The same rating is given at LCB, and it is accompanied by the status of “Warning List.” The POGG Rating is not optimistic either with its one out of ten verdict. The only portal where ratings are above minimal is AskGamblers, which publishes five out of ten.

 

Registered members enjoy the selection of games and the quality of the software. As for all other aspects, they cause negative feedback. The majority of issues involve slow payouts. There have also been cases of non-payment. Regardless of the source of the problems, everyone can submit complaints to CDS and contact representatives by phone, e-mail, or 24/7 live chat.

 
Promotions and Bonuses
Section Rating: 4.5  
 
 
*Total Bonus:  $11700
bonus for sixth (code GS006),seventh (GS007),eighth (GS008),nineth (GS009) deposits
 
 

Key Facts - Captain Jack Casino Bonus Review

  • Bonus Offers: Sign-up bonuses, ongoing deposit offers, and loyalty points are among the regular promotions.
  • Game Contribution: Slot machines and arcade games contribute 100%. Video pokers count 50% toward the wagering requirements. Table games contribute up to 50%.
  • Promo Codes: Bonus codes may or may not be needed depending on the promotion. Several codes are listed in our chart.
  • Non-Cashable: Once the time of the deal runs out, it expires, and only winnings from the bonus can be cashed out if all the requirements have been met.
 

Play-through Requirement and Bonus Structure

  • New Player No Deposit Bonus

  • bonus is10...
  • Bonus Code
  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • $2000
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xBD
New Player No Deposit Bonus
bonus is100% of previous 6-th,7-th,8-th,9-th deposits
100%
$2000
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD
No bonus code required.
Redemption Procedure: Contacting support after fulfilling terms
Claim Now
  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • $1000
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xBD
First Deposit Welcome Bonus
100%
$1000
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD
Bonus Code: S001
Claim Now
  • Second Deposit Welcome Bonus

  • bonus for ...
  • Bonus Code
  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • $1000
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xBD
Second Deposit Welcome Bonus
bonus for second (code GS002),third (GS003),fourth (GS004) deposits
100%
$1000
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD
Bonus Code: GS002
Claim Now
  • Fifth Deposit Welcome Bonus

  • bonus is 5...
  • Bonus Code
  • Welcome Bonus 
  • Non-Cashable
  • 50%
  • $1000
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xBD
Fifth Deposit Welcome Bonus
bonus is 50% of all previous 4 first deposits
50%
$1000
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD
No bonus code required.
Redemption Procedure: Contacting support after deposit
Claim Now
  • Sixth Deposit Welcome Bonus

  • bonus for ...
  • Bonus Code
  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • $1000
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xBD
Sixth Deposit Welcome Bonus
bonus for sixth (code GS006),seventh (GS007),eighth (GS008),nineth (GS009) deposits
100%
$1000
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD
Bonus Code: GS006
Claim Now
  • Cash Back Bonus - Option 1

  • required d...
  • Bonus Code
  • Weekly Cash-Back 
  • Non-Cashable
  • 20%
  • $200
  • 30XB
  • S
    Slots
    Contribute: 100%
    Wager: 30xB
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xB to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB
Cash Back Bonus - Option 1
required deposit may be splitted to several weekly deposits
20%
$200
30XB
  Non-Cashable
Slots Wager: 30xB
Table Games Wager: 60xB to Unlimited
Video Poker Wager: 60xB
Arcade and Variety Wager: 30xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Ongoing Bonus

  • Bonus Code
  • No Rules Slots Bonus 
  • Non-Cashable
  • 180%
  • Unlimited
  • 0XB
  • S
    Slots
    Contribute: 100%
    Wager: 0xB
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 0xB to Unlimited
Ongoing Bonus
180%
Unlimited
0XB
  Non-Cashable
Slots Wager: 0xB
Table Games Wager: Unlimited
Video Poker Wager: Unlimited
Arcade and Variety Wager: 0xB to Unlimited
Bonus Code: ACKS180
Claim Now
  • Ongoing Bonus

  • Bonus Code
  • All Games Bonus 
  • Non-Cashable
  • 250%
  • Unlimited
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xBD
Ongoing Bonus
250%
Unlimited
30XBD
  Non-Cashable
Slots Wager: 30xBD
Table Games Wager: 60xBD to Unlimited
Video Poker Wager: 60xBD
Arcade and Variety Wager: 30xBD
Bonus Code: JACKS250
Claim Now
  • Cash Back Bonus - Option 1

  • required d...
  • Bonus Code
  • Weekly Cash-Back 
  • Non-Cashable
  • 30%
  • $1500
  • 30XB
  • S
    Slots
    Contribute: 100%
    Wager: 30xB
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xB to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB
Cash Back Bonus - Option 1
required deposit may be splitted to several weekly deposits
30%
$1500
30XB
  Non-Cashable
Slots Wager: 30xB
Table Games Wager: 60xB to Unlimited
Video Poker Wager: 60xB
Arcade and Variety Wager: 30xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Cash Back Bonus - Option 1

  • required d...
  • Bonus Code
  • Weekly Cash-Back 
  • Non-Cashable
  • 40%
  • $4000
  • 30XB
  • S
    Slots
    Contribute: 100%
    Wager: 30xB
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xB to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB
Cash Back Bonus - Option 1
required deposit may be splitted to several weekly deposits
40%
$4000
30XB
  Non-Cashable
Slots Wager: 30xB
Table Games Wager: 60xB to Unlimited
Video Poker Wager: 60xB
Arcade and Variety Wager: 30xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • Cash Back Bonus - Option 1

  • required d...
  • Bonus Code
  • Weekly Cash-Back 
  • Non-Cashable
  • 50%
  • Unlimited
  • 30XB
  • S
    Slots
    Contribute: 100%
    Wager: 30xB
    T
    Table Games
    Contribute: 0-50%
    Wager: 60xB to Unlimited
    V
    Video Poker
    Contribute: 50%
    Wager: 60xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB
Cash Back Bonus - Option 1
required deposit may be splitted to several weekly deposits
50%
Unlimited
30XB
  Non-Cashable
Slots Wager: 30xB
Table Games Wager: 60xB to Unlimited
Video Poker Wager: 60xB
Arcade and Variety Wager: 30xB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now

Our Take

The sign-up bonus is a massive package up to USD 11,000 on the first ten deposits. Each deposit is matched 100%, and the minimum amount that should be added to the account in order to receive this promotion is USD 30. The play-through requirements are easy if the bonus is wagered on slot machines and arcade games. In this case, it has to be rolled over 30x. If, however, players decide to wager it on table games and video pokers, the requirements rise to 60xB.

 

Active participants enjoy another deposit offer, which is called the No-Rules Slots Bonus. It is a 180% match on slot machines and arcade games, and no rollover requirements or maximum cash limits are applied to it. This promotion has a modification for all games types, which is a 250% match, but here the wagering requirements of 30xB apply.

 

There are also five levels of the VIP program. Each one comes with its own benefits, such as higher table limits and weekly cash back for a Stowaway, a personal account manager and unique VIP bonuses for a Swabbie, fast withdrawals and one loyalty point per each USD 5 wagered for a Swashbuckler, gifts and 17% monthly insurance for a Buccaneer, and many benefits for a Captain, including 20% monthly insurance, one loyalty point per each USD 2 wagered, and many more.

 
Games and Software
Section Rating: 4.3  
 

Downloadable Software

Provider Realtime Gaming
Popularity 2 (used by 71 out of 920 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance  Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games 214 (Slots: 109, Video Poker: 77, Table Games: 21, Arcade and Variety: 7)

Instant-Play Software

ProvidersTotal
Realtime Gaming Realtime Gaming 112
Total112

Mobile Software

Mobile Version Available

Popular Games on Captain Jack Casino

 

Our Take

RealTime Gaming fills the library with more than 100 games of all types, except for live dealer. All entertainment is located in one lobby and filtered by types. Most of the collection is slot machines. Arcades include keno, bingo, and scratch cards. Video pokers allow players to select from among the most popular variations. The assortment of table games is decent, with several types of roulette and blackjack games, table pokers, baccarat, craps, and Sic Bo.