Casino Heroes

 Key Rating: 3.5

Key Rating3.45

Section Ratings:

Ownership and Associations3.76

Software Providers4.88

Games and House Advantage4.87

Promotions and Bonuses4.93

Countries and Languages1.77

Banking and Payouts2.73

Contacts and Support1.95

Supervising Authorities3.68

Standings at Gambling Portals4.85

Player Experiences

  (United States is not allowed. See the list of 921 casinos accepting United States United States)
 
  • + 11 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.
    New customer offer, T&C’s Apply Apply, 18+. BeGambleAware.Minimum deposit: €10. When using your bonus, the wagering is reduced, and with a maximum of €5 per bet

  • Slots:507
    Table Games:15
    Video Poker:12
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityMalta
  • Dispute resolverCasinomeister
 
 
Casino Heroes Review — Main Takes
Casino Heroes invites everyone to try out their luck and test their superpowers in search of big wins on a variety of slot machines, table games, and video poker. It also offers the following:
  • Mobile Diversity
    The instant portable adaptation is available for Android and Windows users, while iOS owners can use the specially developed downloadable app.
  • Instant Play
    This is a modern browser-play place to bet and win, and it does not require a software download. All games are launched instantly.
  • Different Welcome Bonuses
    Newly registered clientele will be able to select a sign-up offer that fits with their preferences.
  • Multi-Soft Game Library
    Games are from several well-known and reputable software developers, including Yggdrasil Gaming and Net Entertainment.
  • Slow Payouts
    While all other services are of high quality, the slow payout speed sometimes causes complaints.
  • Convenient Filtering
    The desired game can be easily located due to a system of detailed categories.
 
General Information
Section Rating: 3.1  
 

Main

Affiliate Program
Hero Affiliates
Licensed in
Year Established
 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Finnish, Norwegian, Swedish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

Casino Heroes provides access to a variety of games and slot machines as well as live dealer entertainment. All of its services are licensed and regulated by the Malta Gaming Authority.

This is a modern website with a responsive and colorful design. The selection of languages offered here is not very big however, but includes English, Swedish, Norwegian, and Finnish. Statistically, among the most frequently visiting countries are the United Kingdom, Sweden, Finland, and Poland.

All clients can take advantage of the instant play option. There is also the mobile version, which does not require a download, and an app for owners of iOS devices. It can be downloaded from the App Store. The app includes over 200 games, access to progressive jackpot slots, bonuses, and convenient withdrawal and depositing methods.

A login is needed to use the promotions and to wager and win real money. The registration process will not take more than five minutes.

Contacts and Support

General

Current Casino Time07:28 (UTC+1)

Live chatYes

24/7 supportNo

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General email None

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleHero Gaming Limited

Street & NumberCentral Business Centre, Mdina Road

CityZebbug

CountryMalta

Post CodeZBG9015

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes can be escalated to a regulatory body

Licensing Authority

Location Malta

License Name The Lotteries and Gaming Authority

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Not represented

Latestcasinobonuses Not represented

 
Banking and Payouts
Section Rating: 2.7  
 

Payment Methods for United States

Currencies EUR  

Payout Times

Advertised payout time

To e-wallets  from 0 to 3 days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 9 days, best guess 4 days

Non-payment risk  Not enough data

Limits

Max cashout one time 20000

Max cashout monthly 20000

Max cashout details If you win and decide to withdraw €20,000 or more over a period of 30 days or less, casino reserves the right to pay-out your winning in installments over a period of time. 

Our Take

The selection of deposit methods is limited to several standard options, including Visa and MasterCard cards, Neteller and Skrill e-wallets, the prepaid voucher Paysafecard, and offline bank transfer. Scandinavians can deposit via PugglePay or Trustly. All deposits are accepted only in euros.

Withdrawal limits are low. Winners are limited to 20,000 EUR per month, and they can also request this amount as a one-time withdrawal if the progressive jackpot is won. The advertised payout time is three business days, but based on the feedback from forums, it usually takes up to four days to pay.

Fees

Other

 
Web Reputation
Section Rating: 3.5  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

This is a reputable brand with high online ratings. It is accredited at CasinoMeister, where it is rated eight out of ten. The review from AskGamblers features the rating of eight out of ten as well. The same evaluation is given by the POGG Rating. LCB’s opinion on the rating scale is four out of five.

If there are any problems or questions, registered members can contact the representatives via live chat. This is a supervised location, so if its managers fail to resolve disputes, customers can contact the supervising authority.

 
Promotions and Bonuses
Section Rating: 4.9  
 
 
*Total Bonus:  €110
 
 

Key Facts - Casino Heroes Bonus Review

  • Free Spins: This type of promotion is usually available, and an impressive number of rotations can be claimed.
  • Bonus Codes: Deals should be claimed online before depositing, and no codes are required.
  • Cashable: Promotional cash can be converted into cash once wagering requirements are completed on time.
  • Wagering Requirements: The play-through requirements are easy at 20xBD.
 

Play-through Requirement and Bonus Structure

  • Welcome Sweden 
  • Cashable
  • N/A
  • 5
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 133xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
New Player No Deposit Bonus
N/A
5
40XB
  Cashable
Slots Wager: 40xB
Table Games Wager: 40xB to Unlimited
Video Poker Wager: 133xB
Arcade and Variety Wager: 40xB
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Welcome Finland 
  • Cashable
  • N/A
  • 5
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 133xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
New Player No Deposit Bonus
N/A
5
40XB
  Cashable
Slots Wager: 40xB
Table Games Wager: 40xB to Unlimited
Video Poker Wager: 133xB
Arcade and Variety Wager: 40xB
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Free Spins Bonus

  • 10 free sp...
  • Bonus Code
  • Welcome Norway 
  • Non-Cashable
  • N/A
  • Varies
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 133xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
Free Spins Bonus
10 free spins to Joker Pro
N/A
Varies
40XB
  Non-Cashable
Slots Wager: 40xB
Table Games Wager: 40xB to Unlimited
Video Poker Wager: 133xB
Arcade and Variety Wager: 40xB
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Welcome Offer 
  • Cashable
  • 100%
  • 100
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 20xBD
    T
    Table Games
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 67xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 20xBD
  • *New customer offer, T&C’s Apply Apply, 18+. BeGambleAware.Minimum deposit: €10. When using your bonus, the wagering is reduced, and with a maximum of €5 per bet

First Deposit Welcome Bonus
100%
100
20XBD
  Cashable
Slots Wager: 20xBD
Table Games Wager: 20xBD to Unlimited
Video Poker Wager: 67xBD
Arcade and Variety Wager: 20xBD

New customer offer, T&C's Apply, 18+. BeGambleAware.Minimum deposit: €10. When using your bonus, the wagering is reduced, and with a maximum of €5 per bet

No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Our Take

There is a choice of welcome bonuses. Newbies can either claim a 100% match or choose free spins. A cash bonus comes with wagering requirements of 20xBD, while wins from the bonus rotations have to be wagered 40x.

Among ongoing promotions are extra spins on selected games, deposit match, double speed days and rubies. These red gems are used instead of the loyalty points, and can then be spent in the store to enhance the gaming experience.

 
Games and Software
Section Rating: 4.9  
 

Mobile Software

Mobile Version Available

Popular Games on Casino Heroes

 

Our Take

There are about 500 games, and all classifications except for arcades are available. Entertainment comes from seven different software developers. The majority of content is from Net Entertainment, but releases are also available from BetSoft Gaming, Play’n GO, Microgaming, Yggdrasil Gaming, Quickspin, and Push Gaming. Live dealer is powered by Net Entertainment.

The biggest selection this library has to offer its visitors is slots of all kinds: video, 3D, classic, and progressive. Different features and reel configurations are available. Among plenty of doubtless hits, there are the Pumpkin Smash by Yggdrasil Gaming, Dazzle Me by Net Entertainment, and Reactoonz by Play’n GO, as well as plenty of other slot machines.

As to the table games, their selection is also good and covers roulette and blackjack in particular. Among roulette types, fans of this cohort will find American, Zoom, and Common Draw. The collection of blackjack options features Double XPosure, Pontoon, and 21 Burn. Other table games include baccarat, craps, Caribbean Poker, Texas Hold’em, Oasis Poker, Punto Banco, and more.

Live dealer is represented by roulette, baccarat, and blackjack. Finally, for video poker, gamers will find not only Jacks or Better, Deuces Wild, Joker Wild, and All American, but also Bonus Deluxe Poker and Split Way Royal.

All content is located in one lobby called Play, and it includes such filters as Slots, Roulette, Blackjack, Table Games, and Live Dealer. Games can also be sorted by popularity or alphabetically. Also, there is a convenient option to select a game by such specific parameters as low or high bets or jackpot availability. Among other ways to look for the release is the one based on its bonus rounds and number of free spins.

The mobile and app game library is slightly smaller, but it still includes the most popular games from each category.