Casino Heroes

 Key Rating: 3.7

Key Rating3.74

Section Ratings:

Ownership and Associations3.76

Software Providers4.84

Games and House Advantage4.53

Promotions and Bonuses4.86

Countries and Languages1.77

Banking and Payouts2.73

Contacts and Support1.95

Supervising Authorities3.68

Standings at Gambling Portals4.31

Player Experiences

  (United States is not allowed. See the list of 726 casinos accepting United States United States)
 
  • + 6 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:390
    Table Games:15
    Video Poker:12
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityMalta
  • Dispute resolverCasinomeister
 
 
Casino Heroes Review — Main Takes
Casino Heroes invites everyone to try out their luck and test their superpowers in search of big wins on a variety of slot machines, table games, and video poker. This casino also offers the following:
  • Mobile Diversity
    The Casino Heroes mobile version is available for Android and Windows users, while iOS owners can use the Casino Heroes app.
  • Instant Play
    This casino is modern, and it does not require a software download. All games are launched from the browser.
  • Different Welcome Bonuses
    Newly registered players will be able to select a sign-up offer that fits with their preferences.
  • Multi-Soft Game Library
    Games are from available from seven well-known and reputable software developers.
  • Slow Payouts
    While all other services at Casino Heroes are of high quality, the slow payout speed sometimes causes complaints.
 
General Information
Section Rating: 3.1  
 

Main

Affiliate Program
Hero Affiliates
Licensed in
Year Established
 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Finnish, Norwegian, Swedish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

 

Casino Heroes provides access to a variety of casino games and slot machines as well as live casino. All of its services are licensed and regulated by the Malta Gaming Authority. The brand belongs to Hero Gaming Limited—a legitimate and licensed company that specializes in providing online gaming experiences to thousands of players.

 

Casino Heroes is a modern website with a responsive and colorful design. The selection of languages offered by this brand is not very big however, but includes English, Swedish, Norwegian, and Finnish. Statistically, this operator is most often visited by users of Casino Heroes UK, Sweden, Finland, and Poland.

 

All clients can take advantage of the instant play option provided by the casino. There is also the Casino Heroes mobile version, which does not require a download, and an app for owners of iOS devices. It can be downloaded from the App Store. The app includes over 200 games, access to progressive jackpot slots, bonuses, and convenient withdrawal and depositing methods.

 

A Casino Heroes login is needed to use the brand’s promotions and to wager and win real money. The registration process will not take more than five minutes.

 

Contacts and Support

General

Current Casino Time22:14 (UTC+1)

Live chatYes

24/7 supportNo

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General email None

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleHero Gaming Limited

Street & NumberCentral Business Centre, Mdina Road

CityZebbug

CountryMalta

Post CodeZBG9015

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes can be escalated to a regulatory body

Licensing Authority

Location Malta

License Name The Lotteries and Gaming Authority

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Not represented

Latestcasinobonuses Not represented

 
Banking and Payouts
Section Rating: 2.7  
 

Payment Methods for United States

Currencies EUR  

Payout Times

Advertised payout time

To e-wallets  from 0 to 3 days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 9 days, best guess 4 days

Non-payment risk  Not enough data

Limits

Max cashout one time 20000

Max cashout monthly 20000

Max cashout details If you win and decide to withdraw €20,000 or more over a period of 30 days or less, casino reserves the right to pay-out your winning in installments over a period of time. 

Our Take

 

The selection of deposit methods at Casino Heroes is limited to several standard options, including Visa and MasterCard cards, NETeller and Skrill e-wallets, the prepaid voucher Paysafecard, and offline bank transfer. Scandinavian players can deposit via PugglePay or Trustly. All deposits are accepted only in euros.

 

Withdrawal limits are low at Casino Heroes. Players are limited to 20,000 EUR per month, and they can also request this amount as a one-time withdrawal if the progressive jackpot is won. The advertised payout time is three business days, but Casino Heroes usually takes up to four days to pay.

 

Fees

Other

 
Web Reputation
Section Rating: 3.3  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

 

This is a reputable brand with high online ratings. The operator is accredited at CasinoMeister, where it is rated 8 out of 10. The Casino Heroes review from AskGamblers features the rating of 8 out of 10 as well. The same evaluation is given by the POGG Rating. Latest Casino Bonuses and CasinoListings portals both rate this brand with 4 out of 5.

 

If there are any problems or questions, players can contact Casino Heroes via live chat. This is a supervised brand, so if it fails to resolve disputes with customers, they can contact the supervising authority.

 

 
Promotions and Bonuses
Section Rating: 4.9  
 
 
Total Bonus:  €86
 
 

Key Facts - Casino Heroes Bonus Review

  • Casino Heroes Free Spins: This casino offers up to 300 free spins.
  • Casino Heroes Bonus Codes: Bonuses should be claimed online before depositing, and no codes are required.
  • Cashable: Bonuses are cashable once wagering requirements are completed on time.
  • Wagering Requirements: This casino has easy wagering requirements at 20xBD.
 

Play-through Requirement and Bonus Structure

  • Welcome Offer 
  • Cashable
  • 100%
  • 100
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 20xBD
    T
    Table Games
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 67xBD
    A
    Arcade and Variety
    Contribute: Unknown
First Deposit Welcome Bonus
100%
100
20XBD
  Cashable
Slots Wager: 20xBD
Table Games Wager: 20xBD to Unlimited
Video Poker Wager: 67xBD
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Free Spins Bonus

  • Firtst Dep...
  • Bonus Code
  • Free Spins First Deposit 
  • Non-Cashable
  • N/A
  • N/A
  • 40XB
  • S
    Slots
    Contribute: 100%
    Wager: 40xB
    T
    Table Games
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 133xB
    A
    Arcade and Variety
    Contribute: Unknown
Free Spins Bonus
Firtst Deposit:
100€ = 300 spins
80€ = 280 spins
60€ = 250 spins
40€ = 150 spins
20€ = 60 spins
10€ = 25 spins on Gemix
N/A
N/A
40XB
  Non-Cashable
Slots Wager: 40xB
Table Games Wager: 40xB to Unlimited
Video Poker Wager: 133xB
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Our Take

Casino Heroes has a choice of welcome bonuses. Newly registered customers can either claim a 100% match up to 100 EUR or choose 300 free spins. A cash bonus comes with wagering requirements of 20xBD, while free spins have to be wagered 40x.

 

 
Games and Software
Section Rating: 4.7  
 

Instant-Play Software

ProvidersTotal
Net Entertainment Net Entertainment 144
Microgaming Microgaming 118
BetSoft BetSoft 85
Play'n GO Play'n GO 67
Yggdrasil Gaming Yggdrasil Gaming 20
Quickspin Quickspin 19
Push Gaming Push Gaming 4
Total457

Mobile Software

Mobile Version Available

Popular Games on Casino Heroes

 

Our Take

 

There are about 500 games at Casino Heroes, and all classifications except for arcade games are available for players. Entertainment comes from seven different software developers. The majority of games are from Net Entertainment, but games are also available from BetSoft Gaming, Play’n GO, Microgaming, Yggdrasil Gaming, Quickspin, and Push Gaming. Live casino is powered by Net Entertainment.

 

The biggest selection this operator has to offer its customers is slots of all kinds: video, 3D, classic, and progressive. Different features and reel configurations are available. Among plenty of doubtless hits, players will find the Slothfather by BetSoft Gaming, Dazzle Me by Net Entertainment, and Avalon by Microgaming, as well as plenty of other slot machines.

 

There is also a good selection of table games, roulette and blackjack games in particular. Among roulette types, users will find American, Zoom, and Common Draw. The collection of blackjack games features Double XPosure, Pontoon, and 21 Burn. Other table games include baccarat, craps, Caribbean Poker, Texas Hold’em, Oasis Poker, Punto Banco, and more. Live casino includes live roulette, live baccarat, and live blackjack. Finally, for video pokers, players will find not only Jacks or Better, Deuces Wild, Joker Wild, and All American but also Bonus Deluxe Poker and Split Way Royal.

 

There is only one casino lobby, and it includes such filters as Slots, Roulette, Blackjack, Table Games, and Live Casino. Games can also be sorted by popularity or alphabetically. Also, Casino Heroes offers a convenient option to select a game by such specific parameters as low or high bets or jackpot availability. There is also a way to look for the game based on its bonus rounds and number of free spins.

 

 The mobile and app game library is slightly smaller, but it still includes the most popular games from each category.