Casino Room

 Key Rating: 3.7

Key Rating3.68

Section Ratings:

Ownership and Associations3.97

Software Providers1.9

Games and House Advantage

Promotions and Bonuses3.24

Countries and Languages2.87

Banking and Payouts3.77

Contacts and Support4.45

Supervising Authorities4.02

Standings at Gambling Portals4.65

Player Experiences3.63

  (United States: Virginia is not allowed. See the list of 149 casinos accepting United States: Virginia United States: Virginia)
 
  • + 3 Other Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 200%
    €500
    Bonus

    Welcome bonus. Click the icon to claim.
    New Customer Offer. T&C’s Apply. 18+. Spela ansvarsfullt. www.stodlinjen.se. Regler & Villkor gäller

  • Info coming soon
    Info coming soon
    Info coming soon
    Info coming soon
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • NO INFO
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolver
 
 
Casino Room Review — Main Takes
Casino Room has managed to gain an outstanding reputation over the course of its existence. Today it offers the following:
  • Impressive Game Selection
    There are up to 800 games, and the majority of these are slot machines.
  • Heavy-Weight Software
    Games are from developers of the highest caliber: Net Entertainment, Microgaming, BetSoft, and a few more.
  • Easy Access to Entertainment
    Both the mobile and desktop sites are based on the instant play mode.
  • Sophisticated Mobile Adaptation
    In addition to the instant mobile browser, there is a specially developed app.
  • Fast Advertised Payouts
    The brand lists the payout speed as one to two business days.
  • Quality Services
    The majority of the leading gambling portals have evaluated it highly and have rewarded it with the highest statuses, such as “Superb” and “Accredited.”
 
General Information
Section Rating: 4.2  
 

Main

Associated Companies
Operated by Ellmount Gaming Ltd
(Ongame Network Ltd)
Affiliate Program
Ellmount Gaming
Licensed in
Year Established
2005 

Additional Betting Options

  • None

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States

Bonus Restrictions

No First Deposit Welcome BonusUnited States

Our Take

Casino Room Online was founded in 2005. It belongs to Ellmount Gaming Ltd, which has more than twenty years of experience in the business. In 2012 EGR Awards granted them a trophy as the best affiliate software of the year.

 

All services of the reviewed website are licensed by the Malta Gaming Authority as well as by the government of Curacao. These permits allow for a broad geography of customers to register and play. The majority of visits are from Norway, Sweden, Finland, and the United Kingdom. The list of restricted territories is not very big.

 

The selection of languages is impressive as well and includes more than ten options. Content is adapted to Arabic, Finnish, German, Greek, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, and Turkish as well as the internationally spoken English.

 

Only registered users can claim bonuses, bet, and win real money, whereas visitors without a login can only try out the free slots. The desktop site provides the Flash player lobby, as does the mobile version. The only difference between these two modes is that there is a smaller number of mobile games, but all categories are represented. The app also includes all the features that the original version has, and it opens doors to a decent selection of entertainment.

 

A login can be easily obtained after filling in the registration form. It is divided into two pages that require both personal and banking information.

Contacts and Support

General

Current Casino Time02:48 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+44-20-7193-4376

UK

Canada US

Other countries Finland, Norway, Sweden

General emailSend an Email

Feedback FormLeave Feedback

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleEllmount Gaming Ltd

Street & Number68 Waterfront Place, Flat 41, The Strand

CitySliema

CountryMalta

Post CodeSLM 1022

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location Malta

License Name The Malta Gaming Authority (MGA)

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB  + Representative

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 3.8  
 

Payout Times

Advertised payout time

To e-wallets  from 1 to 2 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino from 1 to 28 days, median is 3 days

For all associated casinos from 1 to 28 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 16 days, best guess 3 days

Non-payment risk  14%

Limits

Max cashout one time 10000

Max cashout monthly 30000

Withdrawal Min Min withdrawal is 10 EUR 

Max cashout details Max withdrawal is 10000 EUR weekly and 30000 EUR monthly 

Our Take

Deposits and withdrawals are accepted in a variety of currencies. These include British pounds; Euros; U.S., Australian, Canadian, and New Zealand dollars; Bulgarian lev; Brazilian real; Swiss francs; Chinese yuan; Czech koruna; Danish and Norwegian krone; Croatian kuna; Polish zloty; Romanian leu; Russian rubles; Swedish krona; Turkish lira; Ukrainian hryvna; and South African rand.

 

While the selection of currencies is impressive, the deposit methods are limited to only a few e-wallets, standard cards, the most popular European prepaid vouchers, and wire and bank transfers such as Trustly.

 

The minimum withdrawal is EUR 10, but all requests that are under EUR 30 will be charged with a service fee of EUR 2. Cash-out limits are small. The maximum single payout is EUR 10,000, and the monthly limit is EUR 30,000. The advertised cash-out time is from one to two business days, but there are many comments from winners who received their money within three days instead. The estimated risk of non-payment can be considered low as it does not exceed 15%.

Fees

Player Activity Deposit must be played through the 1 times to avoid the 100% fee
Account inactivity for 180 days may result in fees

Withdrawal Fees For withdrawal under 30 UER a fee of 2 EUR is applicable. 

Other

Deposits Player is only allowed to fund two real money accounts on behalf of other players. If Player funds more than three accounts in total, i.e. its own and two other players, site reserves the right to block play for all the accounts except one remaining account and withhold account balances on the blocked account(s) 

 
Web Reputation
Section Rating: 4.1  
 

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGreat
Casinomeister StatusAccredited
Latest Casino Bonuses StatusApproved
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

The online reviews from major gambling portals are positive, and the ratings are high. CasinoMeister labels it “Accredited” and rates it as eight out of ten. The same rating is given at the POGG Rating, which publishes the status of “Recommended.” LCB’s verdict is “Approved” and is followed by a rating of 4 out of 10. The verdict of AskGamblers is nine out of ten, and the status here is “Superb.”

 

As for registered customers, 38% of them leave positive feedback due to the good selection of entertainment and plenty of bonuses. However, 50% of the reviews are complaints caused by the slow verification procedure and the occasional incompetence of the help desk. Representatives solve more than 60% of the issues, and ways to contact them include phone, e-mail, and 24/7 live chat. The official supervising authority here is Licensor.

 
Promotions and Bonuses
Section Rating: 3.2  
 
 
*Total Bonus:  €15750
 
 

Key Facts - Casino Room Bonus Review

  • Promotions: Welcome bonuses, free spins, and ongoing offers are available for all registered players.
  • Deposit Codes: Bonus codes are not required, and all deals are available online.
  • Wagering Requirements: The bonus should be wagered 45x, which is an above average requirement.
  • Cashable: All bonuses can be converted into cash.
 

Play-through Requirement and Bonus Structure

  • Welcome Sweden 
  • Cashable
  • 200%
  • 500
  • 70XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • *New Customer Offer. T&C’s Apply. 18+. Spela ansvarsfullt. www.stodlinjen.se. Regler & Villkor gäller

  • Welcome UK 
  • Cashable
  • 100%
  • 50
  • 70XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • *New customers only. T&C’s Apply. 18+. BeGambleAware. Option 1: 100% up to £50 (500D1) Option 2: 50% up £200 (200D1)

  • Welcome Sweden 
  • Cashable
  • 100%
  • 5000
  • 70XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • Welcome UK 
  • Cashable
  • 50%
  • 200
  • 70XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • Welcome Sweden 
  • Cashable
  • 50%
  • 10000
  • 70XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown

Our Take

The sign-up offer is a package on the four deposits that is complemented with 20 free spins on the no-deposit bonus. The wagering requirements for the cash bonus are 45x. The first deposit is credited with a 100% match up to EUR 500. Also, there are 20 daily free spins during the following nine days. The second payment is strengthened with a 100% match up to EUR 300. A 30% match up to another EUR 300 comes with the third deposit, while the fourth one receives a solid 120% match up to EUR 140.

 

The developers also offer quests for loyal players. Occasionally missions pop up, and the task is usually to win a certain number of rounds in a specific game. While doing this, members will advance through the path of the quest, which connects different planets. Each of these planets hides a reward of additional experience points. These XP points can later be exchanged for benefits.

 
Games and Software
Section Rating: 2.2  
 

Instant-Play Software

ProvidersTotal
Net Entertainment Net Entertainment ?
BetSoft BetSoft ?
Evolution Gaming Evolution Gaming ?
Show all Providers
Total?

Mobile Software

Mobile Version Available

 

Our Take

There are around 800 games, most of which are slot machines. The major providers are Net Entertainment and Microgaming, and there is also software from Thunderkick, Aristocrat, Next Generation Gaming, BetSoft, and a few other well-known studios. Technically, the operator offers two lobbies. One of them is All Games, and the other one is Jackpots. Basically, Jackpots is just a shortcut from the main lobby.

 

The first lobby organizes entertainment by slots, roulette, blackjack, live dealer, classic reels, and jackpots. Slot machines can also be filtered by sports, movies, zoo, summer, space, action heroes, and staff picks.

 

Clients will see a variety of options, including the highly popular Tornado Farm Escape by Net Entertainment, Kitty Cabana by Microgaming, and Big Bad Wolf by Quickspin. Jackpot games are represented by the legendary Mega Moolah by Microgaming, Cosmic Fortune by Net Entertainment, Mr. Vegas by BetSoft, and up to ten other games.

 

The roulette selection is also impressive and includes live, French, European, American, Gold Series, and many other options. Blackjack comes in live Common Draw, 21 Burn, Premier, Pirate 21, and a few other variations. Video pokers and arcades, as well as table pokers and other card games, can be found under the filter called “All,” but their selection is also decent.