CasinoLuck

 Key Rating: 4.2

Key Rating4.22

Section Ratings:

Ownership and Associations4.3

Software Providers4.87

Games and House Advantage5

Promotions and Bonuses3.63

Countries and Languages4.12

Banking and Payouts4.91

Contacts and Support2.95

Supervising Authorities4.13

Standings at Gambling Portals4.57

Player Experiences4.24

  (United States is not allowed. See the list of 871 casinos accepting United States United States)
 
  • + 11 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €150
    Bonus

    Welcome bonus. Click the icon to claim.
    NNew Customer Offer. T&C’s Apply. 18+. No US! Wagering requirements apply. 150% up to €/$150 + 150free spins on Starburs. Please note: If you are from a NetEnt restricted jurisdiction you will get 100 spins on Fruity Friends instead on 150 spins on Starburst. How to claim the bonus: Players need to sign up through our LINK, make a deposit and the bonus will be added automatically. Min deposit: €/$ 20. No Cashout limit. Is the promo available on mobile: Yes. Is the bonus available on download and/or instant play version - Instant play version. Promo offer expires: Until further notice. Restricted countries for the bonus: UK. The following games will not count towards the wagering requirements: Video Poker, Roulette, Quick Play, Hi Lo Fever, Baccarat, 3 Card Poker, Cloud Quest, Big Bang, Blood Suckers, The Wish Maste, Lucky Angler, Dead or Alive, Jack Hammer 2, Tower Quest & Pearls of India.

  • Slots:671
    Table Games:15
    Video Poker:13
    Arcade and Variety:8
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityMalta
  • Dispute resolvereCogra (non-UK)
 
 
CasinoLuck Review — Main Takes
CasinoLuck’s four-leaf clover logo is there to remind players that luck is closer than ever. The real-life statistics that the odds of finding the rare clover are in fact 10,000 to 1, but this is balanced by the brand’s many highlights:
  • Mobile Compatibility
    There is a specially developed instant browser version that is convenient for those playing from smartphones and tablets. No apps are available however.
  • Large Selection of Currencies
    Deposits can be made in over 25 different currencies, which include major ones like USD, EUR, and GBP, and local European, Latin American, and Asian currencies.
  • Convenient Depositing
    Payments are accepted via major e-wallets and cards and also via a few locally designed payment systems, including mobile ones.
  • Positive Feedback Online
    The 71% of positive comments left on forums is an impressive amount. Users praise fast payouts and the helpful support.
  • Big Game Library
    There are over 800 releases to choose from, including slots, arcades, table games, video poker, and live dealer.
  • Diverse Promotions
    There is a fair share of offers for both newbies and regulars.
 
General Information
Section Rating: 3.8  
 

Main

Affiliate Program
CasinoLuck Affiliate Program  
Licensed in
Year Established
1999 

Associated Casinos

Average rating
3.55
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

CasinoLuck was established in 1999. About a decade later, in 2011, it went through a big redesign, changing management, design, and software. It is licensed and regulated by the Malta Gaming Authority. Among its associated titles are Next and Wildslots.

The website was launched by EveryMatrix N.V. This privately held company was established in 2008, and since then, it has successfully developed software products for the world of online gaming. Based on recent updates, however, the owner’s name changed to Minotauro Media Ltd.

The audience that contributes the most to the incoming traffic comes from the UK, the Netherlands, Sweden, Denmark, and Germany. The website also has language versions for Chinese, Czech, French, Italian, Norwegian, Polish, Russian, Spanish, and Turkish players.

The home page is a summary of the promotions, games, unclaimed jackpots, and recent winners. There are no specially developed mobile apps for iOS or Android, but owners of portable devices may take advantage of the mobile version with no download required.

Those wanting to be eligible for real money wins, should click on the yellow “Join Now” button to register. The sign-up process consists of three blocks that need to be filled in with personal information, contact data, and account details, such as a nickname and a password no less than seven characters in length.

Contacts and Support

General

Current Casino Time08:54 (UTC+0)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback FormLeave Feedback

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleEveryMatrix Ltd

Street & NumberSuite 10, Level 4, Portomaso Business Tower, Vjal Portomaso

CitySt.Julians

CountryMalta

Post CodeSTJ 4011

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location Malta

License Name The Lotteries and Gaming Authority

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

FacebookActive Page

 
Banking and Payouts
Section Rating: 4.9  
 

Payout Times

Advertised payout time

To e-wallets  from 1 to 1 Calendar days

By cheque N/A

Of that, reversal period1 days

Reported payout time

For this casino from 1 to 7 days, median is 1 days

For all associated casinos from 1 to 7 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 3 days, best guess 1 days

Non-payment risk 0%

Limits

Max cashout one time 5000

Max cashout monthly 75000

Max cashout details In the case where a player wins an amount of 75 000 EUR or more in a calendar month, casino reserves the right to pay the player in installments of 25 000 EUR every 10 days, exept progressive jackpots. 

Deposit Min The minimum deposit amount is 10 EUR or your currency equivalent 

Deposit Max 5000 EUR or currency equivalent 

Withdrawal Min 10 EUR. 

Max cashout details The maximum withdrawal amount is 5000 EUR per day or your currency equivalent. 

Our Take

Visitors may pay with e-wallets like Neteller, Skrill, and Ecopayz; cards like MasterCard or Visa; prepaid Paysafecard; and bank transfers for both depositing and withdrawing.

Also, a few national systems are accepted as well: Zimpler and Euteller, which were developed for residents from Scandinavia, or Dotpay, which is for Poland. Everyone may also pay via mobile bank transfer, such as Siru Mobile, Entercash, and Payforit.

The minimum deposit is 10 EUR or its equivalent in any of the currencies that are accepted by the cashier. The list is impressive and includes, apart from the American dollar, Euro, and British pound, such currencies as Chinese yuan; Czech, Danish, Norwegian, and Swedish krona; Polish zloty; Russian ruble; South African rand; Australian and Canadian dollar; Venezuelan bolivar; Turkish lira; Georgian lari; Romanian lei; Nigerian naira; Mexican peso; Bulgarian lev; Croatian kuna; Hungarian forint; Peruvian sol; Swiss frank; South Korean won; and Israeli shekel.

The advertised withdrawal time is 24 hours to e-wallets and from two to six days by bank checks. Winners confirm that the cashier, in most cases, sticks to the promised time limits. The estimated non-payment risk is only 3%.

The minimal withdrawal is 10 EUR or its equivalent. Cash-out limits are high: 5,000 EUR per day and 75,000 EUR per month. Should an individual win more than 75,000 EUR, the right to pay out in equal installments of 25,000 every ten days is reserved.

All deposits have to be played through at least once to avoid fees. Fees may also be applied to accounts that are inactive for over 365 days.

Fees

Player Activity Deposit must be played through the 1 times to avoid unspecified fee
Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 4.4  
 

Player Experience Summary 

  • By class

    Money

    45.95%

    Support

    32.43%

    General

    21.62%

    Other

    0.01%

  • Type

    Negative

    ,75.68%

    Mixed

    13.51%

    Positive

    10.81%

  • Solved
  • Rep. payout time

    0 to 3 days

    94.44%

    4 to 9 days

    5.56%

    10 to 30 days

    0.01%

    31 days and more

    0.01%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 37 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusAccredited
Latest Casino Bonuses StatusApproved
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

The location holds high ratings at major gambling portals. Thus, at the time in question its status at Askgamblers is “Very Good”. LCB acknowledges it with the highest evaluation, and labels it “Approved.” This place to bet and win is CasinoMeister-accredited, with a rating close to maximum.

The review from registered members is positive in 76% of cases. Only 11% of feedback is complaints, most of which are financial questions. Nevertheless, statistics prove that in 94% of the cases, the help desk processes all requested payouts within three days.

Issues are resolved by the support, which is a 24/7 live chat and e-mail. Complaints may also be taken to Licensor, which is the supervising authority.

 
Promotions and Bonuses
Section Rating: 3.6  
 
 
*Total Bonus:  €200
+ 150 SPINS on Starburst!
 
 

Key Facts - CasinoLuck Bonus Review

  • Bonus Codes: In most cases, promotion codes are not required, and bonus money is added after the deposit is made.
  • Free Spins Eligibility: This offer may be added to the welcome package or distributed as a standalone promotion.
  • Games Contribution: Slots contribute from 0% to 100%, arcades from 10% to 50%, table games from 0% to 10%, and video poker from 1% to 10%.
  • Wagering Requirements: These are from simple to hard depending on the selected games to wager.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • + 150 SPIN...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 100%
  • 150
  • 35XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xB to Unlimited
    T
    Table Games
    Contribute: 0-10%
    Wager: 350xB to Unlimited
    V
    Video Poker
    Contribute: 1-10%
    Wager: 350xB to 3500xB
    A
    Arcade and Variety
    Contribute: 10-50%
    Wager: 70xB to 350xB
  • *NNew Customer Offer. T&C’s Apply. 18+. No US! Wagering requirements apply. 150% up to €/$150 + 150free spins on Starburs. Please note: If you are from a NetEnt restricted jurisdiction you will get 100 spins on Fruity Friends instead on 150 spins on Starburst. How to claim the bonus: Players need to sign up through our LINK, make a deposit and the bonus will be added automatically. Min deposit: €/$ 20. No Cashout limit. Is the promo available on mobile: Yes. Is the bonus available on download and/or instant play version - Instant play version. Promo offer expires: Until further notice. Restricted countries for the bonus: UK. The following games will not count towards the wagering requirements: Video Poker, Roulette, Quick Play, Hi Lo Fever, Baccarat, 3 Card Poker, Cloud Quest, Big Bang, Blood Suckers, The Wish Maste, Lucky Angler, Dead or Alive, Jack Hammer 2, Tower Quest & Pearls of India.

First Deposit Welcome Bonus
+ 150 SPINS on Starburst!
100%
150
35XB
  Cashable
Slots Wager: 35xB to Unlimited
Table Games Wager: 350xB to Unlimited
Video Poker Wager: 350xB to 3500xB
Arcade and Variety Wager: 70xB to 350xB

NNew Customer Offer. T&amp;C&rsquo;s Apply. 18+. No US!&nbsp;<span>Wagering requirements apply.</span> 150% up to &euro;/$150 + 150free spins on Starburs. Please note: If you are from a NetEnt restricted jurisdiction you will get 100 spins on Fruity Friends instead on 150 spins on Starburst. How to claim the bonus: Players need to sign up through our LINK, make a deposit and the bonus will be added automatically. Min deposit: &euro;/$ 20. No Cashout limit. Is the promo available on mobile: Yes. Is the bonus available on download and/or instant play version - Instant play version. Promo offer expires: Until further notice. Restricted countries for the bonus: UK. The following games will not count towards the wagering requirements: Video Poker, Roulette, Quick Play, Hi Lo Fever, Baccarat, 3 Card Poker, Cloud Quest, Big Bang, Blood Suckers, The Wish Maste, Lucky Angler, Dead or Alive, Jack Hammer 2, Tower Quest &amp; Pearls of India.

No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now
  • Welcome Bonus 
  • Cashable
  • 50%
  • 50
  • 35XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 35xB to Unlimited
    T
    Table Games
    Contribute: 0-10%
    Wager: 350xB to Unlimited
    V
    Video Poker
    Contribute: 1-10%
    Wager: 350xB to 3500xB
    A
    Arcade and Variety
    Contribute: 10-50%
    Wager: 70xB to 350xB
Second Deposit Welcome Bonus
50%
50
35XB
  Cashable
Slots Wager: 35xB to Unlimited
Table Games Wager: 350xB to Unlimited
Video Poker Wager: 350xB to 3500xB
Arcade and Variety Wager: 70xB to 350xB
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take

The selection of bonus offers includes welcome bonuses, free spins, monthly reloads, and loyalty points.

Details on the standard welcome bonus, including its cash match percentage, availability of free spins, and the play-through terms are listed in the Promotions section of the operator.

 
Games and Software
Section Rating: 4.9  
 

Mobile Software

Mobile Version Available

Popular Games on CasinoLuck

 

Our Take

There are about 840 games of all types. Each cohort is represented abundantly, and clients will have a choice of table games, video poker, slot machines and arcades.

Games are provided by more than ten software developers. The main ones are Microgaming and Net Entertainment. Among the rest, everyone will find IGT, Next Generation Gaming, Play’n GO, Barcrest, iSoftBet, and more. Live dealer is provided by Evolution Gaming and Microgaming.

Games are sorted between three lobbies: for live, RNG releases, and scratch cards. Live dealer entertainment includes roulette and its variations, blackjack and its variations, baccarat, Hold’em, and 3 Card Poker.

The RNG lobby has gaming options as:

  • Favorite games, where customers may collect personal preferences.

  • Video slots, including such hits as Bust the Bank by Microgaming, Hotline by Net Entertainment, The Sand Princess by 2by2 Gaming, Imperial Opera by Play’n GO, and Renegades by Next Generation Gaming.

  • Table games, including American, European, and other variations of roulette, Stud Poker, Hold’em, blackjack, and more.

  • Classic slots, with Lucky Clover from iSoftBet, Break da Bank Again by Microgaming, 5x Magic by Play’n GO, and many other vintage releases.

  • Video poker, where fans of this cohort may find, among others, Tens or Better, Split Way Royal, Joker Poker, and Deuces Wild.

  • Jackpot games such as Gunslinger and Fruit Bonanza by Play’n GO and Lots a Loot and The Dark Knight by Microgaming.

Games can also be sorted alphabetically or by software developers, popularity, or specific search.