Casumo

 Key Rating: 4.4

Key Rating4.42

Section Ratings:

Ownership and Associations4.29

Software Providers4.87

Games and House Advantage4.36

Promotions and Bonuses3.78

Countries and Languages2.52

Banking and Payouts4.05

Contacts and Support3.63

Supervising Authorities5

Standings at Gambling Portals4.77

Player Experiences4.14

  (United States is not allowed. See the list of 816 casinos accepting United States United States)
 
  • + 12 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 200%
    €50
    Bonus
    Welcome bonus. Click the icon to claim.
  • Slots:399
    Table Games:15
    Video Poker:4
    Arcade and Variety:8
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolvereCogra (non-UK)
 
 
Casumo Review — Main Takes
Casumo Casino is a brand that gained its popularity and trust among online players for a number of reasons. This Casumo Casino review analyzes all of the brand’s advantages, including the selection of games, the ways in which Casumo manages customer and financial services, and the history and reputation of the casino.
  • Fairness Guaranteed
    Casumo Casino is a reputable operator, owning two of the most solid types of licenses – gaming licenses for Casumo Malta, and for Casumo UK. Both of these European gaming licenses are granted by the Gaming Authority.
  • Recognized by the Gambling Industry
    Casumo Casino was acknowledged by the EGR, prominent in the industry of online gaming, as the winner of the Operators Award for three years in a row from 2013 to 2015.
  • Quick Payouts
    Casumo Casino provides protected cash payments, and withdrawals are transacted within 3 business days.
  • Service-oriented
    There is multilingual support 24/7, as well as instant play for diverse platforms and operating systems, including Casumo mobile apps, the Casumo desktop site, and Casumo for iPad.
  • Advanced Promotions
    Various prizes, cash, and free spin bonuses are available at the Casumo login, including reel competitions and leader boards for active players.
  • Worthy Game Collection
    The selection of Casumo games numbers up to 300 titles. Among them there are video slots, table games, Jackpots, etc.
 
General Information
Section Rating: 4.3  
 

Main

Affiliate Program
Casumo Affiliates
Licensed in
Year Established
2012 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Finnish, German, Norwegian, Swedish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

The Casumo Online Casino was founded in 2012. Its owner is Casumo Services Limited. Casumo Malta is the location of the headquarters and support services.

 

The brand is mainly aimed at the European market. Casumo Suomi − also known as Casumo Fi – is a Finnish version of the casino’s site. Casumo Norge was developed specially for the Norwegians. The Casumo affiliates program is very broad, and other markets include Sweden, Gibraltar, Germany, countries outside Europe, such as Canada, and many more.

 

To become a casino member, a player has only to fill out a simple registration form at the top of the main page. The form requires a username between 2 and 15 characters in length, an e-mail address, and a password no less than six characters in length.

 

Casumo’s terms and conditions are aimed at protecting both the players and the reputation of the casino. Therefore, several strict rules are enforced:

 

        - Firstly, Casumo membership is available only to those over 18 years of age, and the operator requires copies of documents such as a passport or driver’s license from anyone who registers. Other important personal data specifications are name, country of residence, date of birth, and zip code.

 

        - Secondly, the casino ensures safe betting by offering the opportunity to set a weekly budget. This is not mandatory, but if chosen, no deposits can be accepted upon reaching the weekly limit. The account can also be paused by the player.

 

        - Thirdly, all account balances are validated by the Gaming Authority.

 

All customer complaints and issues are resolved either via Casumo’s 24/7 Customer Support live chat and e-mail, or by the official supervising authorities, such as eCOGRA and IBAS.

Contacts and Support

General

Current Casino Time06:06 (UTC+1)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleCasumo Services Limited

Street & NumberUnicorn Centre, Triq l-Uqija

CitySwieqi

CountryMalta

Post CodeSWQ 2335

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Complaints Accepted  


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

LatestcasinobonusesRepresentative

 
Banking and Payouts
Section Rating: 4.1  
 

Payment Methods for United States

Currencies EUR, GBP  

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino from 1 to 40 days, median is 1 days

For all associated casinos from 1 to 40 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 14 days, best guess 1 days

Non-payment risk 0%

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Withdrawal Min €10 

Our Take

Casumo Casino accepts deposits in Euros and GB pounds via Visa, MasterCard, Neteller, Skrill, Paysafe, and bank transfer. All card deposits have a 2.5% fee. All Casumo payouts are tax-free for those playing within the European Union.

 

The usual Casumo withdrawal time involves between 2 to 23 hours for the official review by the casino, and up to 3 business days for the money to be available to be transferred from the account. The minimal withdrawal amount required by Casumo Online Casino is 10 Euros, and the maximum one-time and monthly cash payouts are unlimited. There are no withdrawal fees.

 

Casumo Casino guarantees its clients financial transaction security by encrypting all connections with the website.

Fees

Player Activity Account inactivity for 365 days may result in fees

Deposit Fees A fee of 2.5% is added for card deposits 

Other

 
Web Reputation
Section Rating: 4.5  
 

Player Experience Summary 

  • By class

    Money

    52.46%

    Support

    31.15%

    General

    11.48%

    Other

    4.92%

  • Type

    Negative

    ,70.49%

    Mixed

    4.92%

    Positive

    24.59%

  • Solved

    No

    50%

    Unknown

    0.01%

    Yes

    50%

  • Rep. payout time

    0 to 3 days

    95%

    4 to 9 days

    0.01%

    10 to 30 days

    0.01%

    31 days and more

    5%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 61 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Casumo reviews are strong in the web community. The Askgambles portal ranks Casumo 7/10, while Casinomeister and The POGG Rating awards the casino 9/10.

 

To sum up Casumo Casino reviews from top gambling forums: the prevailing money-related experience is positive. Money related issues are reported to be solved 50/50. The average payout time reported by players is that 95% of withdrawal transactions take place between 0 to 3 days, with only a few separate cases taking up to 30 days.

 
Promotions and Bonuses
Section Rating: 3.8  
 
 
Total Bonus:  €1200
+200 extra spins
 
 

Key Facts - Casumo Bonus Review

  • Extra Spins Eligibility: The brand offers extra spins both with the sign up bonus, and as a regular promotion for certain video slots.
  • Welcome Offer: The casino grants up to 1.200 EUR on the first five deposits.
  • Casumo Coupon Code: Coupon code is not required to claim the Welcome bonus.
  • Game Contributions: Arcades and slots contribute 100% towards wagering requirements of Casumo bonus terms. Video Poker contributes 30%, and table games – from 0% to 10%.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • +200 extra...
  • Bonus Code

Casumo

4.42
  • Welcome Bonus 
  • Cashable
  • 200%
  • 50
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 0-10%
    Wager: 250xBD to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 83xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD
First Deposit Welcome Bonus
+200 extra spins
Casumo
4.42
200%
50
25XBD
  Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to Unlimited
Video Poker Wager: 83xBD
Arcade and Variety Wager: 25xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Casumo

4.42
  • Welcome Bonus 
  • Cashable
  • 50%
  • 200
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 0-10%
    Wager: 250xBD to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 83xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD
Third Deposit Welcome Bonus
Casumo
4.42
50%
200
25XBD
  Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to Unlimited
Video Poker Wager: 83xBD
Arcade and Variety Wager: 25xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Casumo

4.42
  • Welcome Bonus 
  • Cashable
  • 50%
  • 150
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 0-10%
    Wager: 250xBD to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 83xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD
Second Deposit Welcome Bonus
Casumo
4.42
50%
150
25XBD
  Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to Unlimited
Video Poker Wager: 83xBD
Arcade and Variety Wager: 25xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Casumo

4.42
  • Welcome Bonus 
  • Cashable
  • 25%
  • 400
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 0-10%
    Wager: 250xBD to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 83xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD
Fourth Deposit Welcome Bonus
Casumo
4.42
25%
400
25XBD
  Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to Unlimited
Video Poker Wager: 83xBD
Arcade and Variety Wager: 25xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Casumo

4.42
  • Welcome Bonus 
  • Cashable
  • 25%
  • 400
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 0-10%
    Wager: 250xBD to Unlimited
    V
    Video Poker
    Contribute: 30%
    Wager: 83xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD
Fifth Deposit Welcome Bonus
Casumo
4.42
25%
400
25XBD
  Cashable
Slots Wager: 25xBD
Table Games Wager: 250xBD to Unlimited
Video Poker Wager: 83xBD
Arcade and Variety Wager: 25xBD
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Our Take

The casino is known for its Casumo welcome bonus, also called the Casumo sign-up bonus, which is quite a generous one. The brand offers up to 1200 Euros, and up to 200 extra spins for every new player.

 

Apart from the Casumo welcome bonus, the casino has various weekly promotions like surprise extra spins upon login. The Casumo sign-up bonus of 1200 Euros, and the 200 extra spins, are distributed evenly between a player’s first interactions with the casino. There are 20 new extra spins for the first ten Casumo logins, and the cash bonus is added to first five deposits, even if they are the minimum possible.

 

Casumo also offers loyalty points, which are added to the player’s personal progress bar upon entering the casino. The progress is measured in belts – from the white belt to the black, seven in all.

 

Registered players may also compete in a Casumo reel race and other activities on a daily basis. Such activities are held every 30 minutes. By the end of the evening, a player might finish up with 10,000 Euros in cash just for being active and participating in missions proposed by the casino.

 
Games and Software
Section Rating: 4.6  
 

Mobile Software

Mobile Version Available

Popular Games on Casumo

 

Our Take

Casumo's games are diverse. The casino offers video slots, arcade, and table games. Live casino is provided by the world’s biggest developer of software for live games, Evolution Gaming. Its selection of products includes Casumo Blackjack, Live Roulette, and Poker. Most of the slots are also available for free play. Play from the desktop site, iPad, or a mobile app in the instant play mode.

 

Northern Europe’s most popular software developer, NetEnt, is the main provider of video slots for the Casumo Casino. The selection of products of another gaming industry giant, Microgaming, is smaller, on the other hand – in general, Casumo offers about 30 of its slots to play.

 

Among other major software providers are: WMS, IGT, Quickspin, Thunderkick, Novomatic, and Greentube. The last two are German, which will be particularly interesting for players from Germany.

 

Casumo’s best game names include the Progressive Jackpot Mega Moolah, Mega Fortune, and Monkey Business, along with regular maximum-win slots like the Big Bad Wolf, South Park, Starburst, and many more.