Casumo

 Key Rating: 4.5

Key Rating4.54

Section Ratings:

Ownership and Associations4.29

Software Providers4.9

Games and House Advantage4.34

Promotions and Bonuses4.98

Countries and Languages2.52

Banking and Payouts4.05

Contacts and Support3.63

Supervising Authorities5

Standings at Gambling Portals5

Player Experiences4.14

  (United States is not allowed. See the list of 915 casinos accepting United States United States)
 
  • + 13 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €500
    Bonus

    Welcome bonus. Click the icon to claim.
    18+. New customers only. The welcome bonus consists of 20 free spins on Book of Dead on registration and up to €500 deposit bonus + 100 free spins on Book of Dead on 1st deposit. Min deposit of €10. All deposit bonus amounts must be wagered 30 times before withdrawal. T&C’s Applys apply. Please gamble responsibly.

  • Slots:477
    Table Games:15
    Video Poker:4
    Arcade and Variety:8
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authority
  • Dispute resolvereCogra (non-UK)
 
 
Casumo Review — Main Takes
Casumo Casino gained its popularity and trust among the online community for a number of reasons. This review analyzes all of the brand’s advantages & disadvantages, including the selection of games, the ways in which it manages customer and financial services, and the history and reputation.
  • Fairness Guaranteed
    Services here are licensed by two of the most influential institutions – Maltese and the UK.
  • Recognized by the Industry
    Casumo was acknowledged by the EGR, prominent in the industry of online gaming, as the winner of the Operators Award for three years in a row from 2013 to 2015.
  • Advanced Promotions
    Various prizes, cash, and extra spin bonuses are available at the login, including reel competitions and leader boards for active regulars. All come with the wagering requirements.
  • Quick Payouts
    The banking section provides protected cash payments, and withdrawals are transacted within three business days.
  • Service-Oriented
    There is multilingual support 24/7, as well as instant play for diverse platforms and operating systems, including mobile apps and the desktop site.
  • Worthy Game Collection
    The selection of releases includes up to 300 titles. Among them there are video slots, table games, Jackpots, etc.
 
General Information
Section Rating: 4.3  
 

Main

Affiliate Program
Casumo Affiliates
Licensed in
Year Established
2012 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Finnish, German, Norwegian, Swedish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Bonus Restrictions

No First Deposit Welcome Bonus - Option 1United States

No First Deposit Welcome Bonus - Option 2United States

No Free Spins BonusUnited States

Our Take

Casumo Online was founded in 2012. The Malta Gaming Authority and the United Kingdom Gambling Commission are the two institutions that issued permits for the website. Its owner is Casumo Services Limited. Malta is the location of the headquarters and support services.

The platform is mainly aimed at the European market. Suomi − also known as Fi – is a Finnish version of the services. Norge was developed specially for the Norwegians. Among other languages, to which the content is adapted, are English, German, and Swedish. The majority of the incoming traffic is from Sweden, the United Kingdom, Finland, Germany, and Norway. The affiliates program is very broad, and other markets include Sweden, Gibraltar, Germany, countries outside Europe, such as Canada, and many more.

No download is needed to use the services and play games. Instant access is granted for online desktop and mobile play. Apps for iPhones, iPads and Android platforms are provided in corresponding stores for free.

To become a member, a player must fill out a simple registration form at the top of the main page. We provide the link to it in our review. The form requires a username between 2 and 15 characters in length, an e-mail address, and a password no less than six characters in length.

Terms and conditions are aimed at protecting both the client and the reputation of the casino. Therefore, several strict rules are enforced:

  • First, membership is available only to those over 18 years of age, and the gaming location requires copies of documents such as a passport or driver’s license from anyone who registers. Other important personal data specifications are name, country of residence, date of birth, and zip code.

  • Secondly, safe betting is ensured by offering players the opportunity to set a weekly budget. This is not mandatory, but if chosen, no deposits can be accepted upon reaching the weekly limit. The account can also be paused by the player.

  • Thirdly, all account balances are validated by the Gaming Authority.

All complaints and issues are resolved either via 24/7 Customer Support live chat and e-mail, or by the official supervising authorities, such as eCOGRA.

Contacts and Support

General

Current Casino Time00:01 (UTC+1)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleCasumo Services Limited

Street & NumberUnicorn Centre, Triq l-Uqija

CitySwieqi

CountryMalta

Post CodeSWQ 2335

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Complaints Accepted  


Other Organizations None

Gambling Portals 

Casinomeister PAB  + Representative

Askgamblers Representative

LatestcasinobonusesRepresentative

 
Banking and Payouts
Section Rating: 4.1  
 

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino from 1 to 40 days, median is 1 days

For all associated casinos from 1 to 40 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 14 days, best guess 1 days

Non-payment risk 0%

Limits

Max cashout one time Unlimited

Max cashout monthly Unlimited

Withdrawal Min €10 

Our Take

The banking section accepts deposits in Euros and GB pounds via Visa, MasterCard, Neteller, Skrill, Paysafe, and bank transfer. All card deposits have a 2.5% fee. All payouts are tax-free for those playing within the European Union.

The usual withdrawal time involves between 2 to 23 hours according to the official label representatives, and up to 3 business days according to many responses on the gaming forums. The minimal withdrawal amount required by the cashier is 10 Euros, and the maximum one-time and monthly cash payouts are unlimited. There are no withdrawal fees.

Casumo guarantees its clients financial transaction security by encrypting all connections with the website.

Fees

Player Activity Account inactivity for 365 days may result in fees

Deposit Fees A fee of 2.5% is added for card deposits 

Other

 
Web Reputation
Section Rating: 4.6  
 

Player Experience Summary 

  • By class

    Money

    52.46%

    Support

    31.15%

    General

    11.48%

    Other

    4.92%

  • Type

    Negative

    ,70.49%

    Mixed

    4.92%

    Positive

    24.59%

  • Solved

    No

    50%

    Unknown

    0.01%

    Yes

    50%

  • Rep. payout time

    0 to 3 days

    95%

    4 to 9 days

    0.01%

    10 to 30 days

    0.01%

    31 days and more

    5%

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 61 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusExceptional
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Reviews are strong in the web community. The AskGamblers portal ranks this place to bet and win seven out of ten and labels “Exceptional”, while The POGG Rating awards it with nine out of ten. Colleagues from LCB publish the rating of four out of five based on ratings from their readers, and CasinoMeister’s standing is nine out of ten complemented with the status “Accredited”. These numbers refer to the time of our research for this publication and may eventually change.

To sum up reviews from top gambling forums: the prevailing money-related experience is positive. Money related issues are reported to be solved 50/50. The average payout time reported by clientele is that 95% of withdrawal transactions take place between 0 to 3 days, with only a few separate cases taking up to 30 days.

In 2018 and 2017, this gambling destination was acknowledged as the provider of the best mobile services by the EGR Nordic Awards. This same organization rewarded Casumo for best in-house innovations in 2016.

 
Promotions and Bonuses
Section Rating: 5.0  
 
 
*Total Bonus:  €2020
+ 100 free spins on Book of Dead
 
 

Key Facts - Casumo Bonus Review

  • Extra Spins Eligibility: This type of promotion may be added to the welcome bonus or be used as a standalone deal.
  • Welcome Offer: A certain cash match on several initial deposits is proposed.
  • Coupon Codes: No bonus codes are required to receive the sign-up offer.
  • Game Contributions: Arcades and slots contribute 100% towards wagering requirements. Video poker counts 30%, and table games – up to 10%.
 

Play-through Requirement and Bonus Structure

  • Free Spins Bonus

  • bonus is w...
  • Bonus Code
  • 20 Free Spins for Germans 
  • Cashable
  • N/A
  • 20
  • 30XB
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • *18+. New customers only. The welcome bonus consists of 20 free spins on Book of Dead on registration and up to €500 deposit bonus + 100 free spins on Book of Dead on 1st deposit. Min deposit of €10. All deposit bonus amounts must be wagered 30 times before withdrawal. T&C’s Applys apply. Please gamble responsibly.

Free Spins Bonus
bonus is winnings from 20 Free Spins in Book Of Dead on registration
Casumo
4.54
N/A
20
30XB
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety

18+. New customers only. The welcome bonus consists of 20 free spins on Book of Dead on registration and up to €500 deposit bonus + 100 free spins on Book of Dead on 1st deposit. Min deposit of €10. All deposit bonus amounts must be wagered 30 times before withdrawal. T&Cs apply. Please gamble responsibly.

No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • First Deposit Welcome Bonus

  • +200 extra...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 200%
  • 50
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
First Deposit Welcome Bonus
+200 extra spins
Casumo
4.54
200%
50
25XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • UK Welcome Bonus 
  • Cashable
  • 100%
  • 300
  • 30XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • *New Customer Offer. T&C’s Apply. 18+. 20 free spins in Starburst on registration. Bonuses are on opt-in basis. Min deposit is £10. 30x wagering requirements apply for bonuses and winnings to be withdrawn. Contribution % towards WR vary from 0% to 100% according to game. Participation of new customers in the Welcome Offer requires a £10 minimum deposit. Always refer to Bonus Terms for more info.

First Deposit Welcome Bonus - Option 1
+20 spins in Starburst
Casumo
4.54
100%
300
30XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety

New Customer Offer. T&C’s Apply. 18+. 20 free spins in Starburst on registration. Bonuses are on opt-in basis. Min deposit is £10. 30x wagering requirements apply for bonuses and winnings to be withdrawn. Contribution % towards WR vary from 0% to 100% according to game. Participation of new customers in the Welcome Offer requires a £10 minimum deposit. Always refer to Bonus Terms for more info.

No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • German Welcome Offer 
  • Cashable
  • 100%
  • 500
  • 30XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
  • *18+. New customers only. The welcome bonus consists of 20 free spins on Book of Dead on registration and up to €500 deposit bonus + 100 free spins on Book of Dead on 1st deposit. Min deposit of €10. All deposit bonus amounts must be wagered 30 times before withdrawal. T&C’s Applys apply. Please gamble responsibly.

First Deposit Welcome Bonus - Option 2
+ 100 free spins on Book of Dead
Casumo
4.54
100%
500
30XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety

18+. New customers only. The welcome bonus consists of 20 free spins on Book of Dead on registration and up to €500 deposit bonus + 100 free spins on Book of Dead on 1st deposit. Min deposit of €10. All deposit bonus amounts must be wagered 30 times before withdrawal. T&Cs apply. Please gamble responsibly.

No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Welcome Bonus 
  • Cashable
  • 50%
  • 150
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Second Deposit Welcome Bonus
Casumo
4.54
50%
150
25XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Welcome Bonus 
  • Cashable
  • 50%
  • 200
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Third Deposit Welcome Bonus
Casumo
4.54
50%
200
25XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Welcome Bonus 
  • Cashable
  • 25%
  • 400
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Fourth Deposit Welcome Bonus
Casumo
4.54
25%
400
25XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now
  • Welcome Bonus 
  • Cashable
  • 25%
  • 400
  • 25XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown
Fifth Deposit Welcome Bonus
Casumo
4.54
25%
400
25XBD
  Cashable
Slots
Table Games
Video Poker
Arcade and Variety
No bonus code required.
Redemption Procedure: Claiming online before deposit
Claim Now

Our Take

The title is known for its welcome bonus, which is quite a generous one. A mix of cash match and free spins may be offered. The deal is for the new players only, 18+. T&C apply. For more details on the amount, as well as the rollover terms, head to the Promotions section.

Apart from the welcome bonus, there are various weekly promotions like surprise extra spins upon login. Loyalty points are supported, as well, which are added to the personal progress bar upon logging in and wagering. The progress is measured in belts – from the white belt to the black, seven in all.

Registered regulars may also compete in a reel race and other activities on a daily basis. Such activities are held regularly. By the end of the evening, a member might finish up with extra cash just for being active and participating in missions proposed I the Promotions section.

 
Games and Software
Section Rating: 4.6  
 

Mobile Software

Mobile Version Available

Popular Games on Casumo

 

Our Take

Games are diverse. The library offers video slots, arcade, and table games. Live dealer is provided by the world’s biggest developer of such software, Evolution Gaming. Its selection of products includes blackjack, roulette, baccarat and poker. Most of the slots are available for free play from the desktop mode, iPad, or a mobile app in the instant play mode.

Northern Europe’s most popular software developer, Net Entertainment, is the main provider of video slots here. Among other manufacturers hosted in the lobby are Microgaming, Old Skool Studios, Williams Interactive, Play’n GO, IGT, Barcrest, Thunderkick, Quickspin, Novomatic, Fuga Gaming, ELK Studios, Bally Interactive, and Green Tube.

The lobby is categorized by slots, table games, jackpots, and live content. Among table games are American, Auto, European, French, Advanced, and Monopoly roulette variations and the following blackjack options: Professional, Single deck, Classic, party, VIP, Pontoon, and Double Exposure. Table pokers representation is small, and offers Caribbean Stud, Oasis, and Texas Hold’em.

Video poker games cover such options as All American, Jacks or Better, Deuces Wild, Joker Wild, and a few more. As to slot machines, there are plenty of variants, including Bork The Berzerker Hack’N’Slash by Thunderkick, Champion of the Track by Net Entertainment, Epic Monopoly II by Williams Interactive, Taco Brothers Saving Christmas by ELK, Red Temple by Fuga Gaming, and many more.