Cocoa Casino

 Key Rating: 2.3

Key Rating2.33

Section Ratings:

Ownership and Associations4.12

Software Providers1.9

Games and House Advantage1.42

Promotions and Bonuses0

Countries and Languages2.44

Banking and Payouts2.25

Contacts and Support4.51

Supervising Authorities1.69

Standings at Gambling Portals2.36

Player Experiences

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • NO INFO
  • Slots:94
    Table Games:5
    Video Poker:7
    Arcade and Variety:7
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 6 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityCuracao
  • Dispute resolverAskGamblers
 
 
Cocoa Casino Review — Main Takes
For almost a decade, the Cocoa Casino has been providing its services with the motto of its founder, James McKinnon: “I hope you will enjoy everything we have to offer.” Among these enjoyable offerings are the following:
  • Vast Library of Slots
    This covers from the classic three-reel and five-reel games to the interactive slot machines that provide extra features, bonus rounds, and an advanced storyline.
  • Decent Bonuses
    There are several options for the welcome offer as well as a few no-deposit promotions. Reload bonuses and other promotions are available as well.
  • Download or Play Instantly
    Customers can play instantly from the browser or download the client.
  • Slow Payouts
    The confirmed payout time is about eight days to e-wallets.
  • No Live Chat
    Customer support is available via phone or email and resolves the majority of complaints.
 
General Information
Section Rating: 3.4  
 

Main

Associated Companies
Affiliate Program
400Affiliates
Licensed in
Year Established
2006 

Associated Casinos

Average rating
2.57
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Italian

Targeted Countries

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Launched in 2006 and owned by one of the largest gambling groups, Silverstone Overseas, Cocoa Casino is just one part of the whole branch of operators. These include names like Sahara Sands, Da Vinci’s Gold, Pantasia, Lion Slots, Malibu Club, Platinum Reels, and several more. The brand’s services are supervised by IBAS and eCOGRA and are licensed in Curacao.

 

The available playing modes include instant play and a downloadable client. Unfortunately, there is no mobile version, but users are welcome to check out their sister sites if they want to play from their portable devices. The platform features two language options: Italian and English.

 

Residents of Germany, the Netherlands, Romania, Russia, and Belarus tend to be the most frequent users. Those that use the German IP address can click here for more operators that will accept them.

 

The sign-up process is simple and fast and includes only one step, which involves filling out the application form and adjusting the account’s settings. After this, new clients can claim the welcome bonus and browse other types of offers as well.

Contacts and Support

General

Current Casino Time05:01 (UTC-5)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+599-9433-8828

UK+44-808-234-7596

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

International+1-866-362-2864

UKUnknown

Canada US+1-866-362-2864

Other countries Unknown

Mail Adress

TitleSilverstone Overseas Limited

Street & Number30 Elm Park Terrace, Shotley Bridge, County Durham,

CityConsett

CountryUnited Kingdom

Post CodeDH8 0NA

Complaints Handling Procedure

ProcedureNot specified

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister Not represented

Askgamblers Representative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 2.3  
 

Payout Times

Advertised payout time

To e-wallets  from 2 to 5 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 11 days, best guess 6 days

Non-payment risk  Not enough data

Limits

Max cashout one time 500

Max cashout monthly 2000

Our Take

The banking options that allow both withdrawals and depositing are e-wallets like Neteller, Skrill, and EcoPayz and cards like MasterCard and Visa. The Paysafecard voucher, along with UseMyFunds banking, is available for depositing only.

 

Customers can deposit a minimum of USD 50 in U.S. or Australian dollars, Euros, South African rands, or British pounds. The maximum cash-out is reportedly unknown; however, players can check the Cashier tab to find out this information. The estimated payout time is about eight days, which has been confirmed by users.

Fees

Player Activity Account inactivity for 180 days may result in fees

Other

 
Web Reputation
Section Rating: 2.3  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNo can do
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Most of the feedback is positive concerning the versatile bonuses and game variety, although there are some complaints about slow payouts. All of the disputes can be resolved by the company’s representatives, who are available via email and phone; there is no live chat option.

 

Gambling portals have rated the company’s services with average scores. For instance, AskGamblers has given it 6 points out of 10, LCB has rated it at two out of five, and the POGG has ranked it at two out of ten with the status of “Not Recommended.”

 
Promotions and Bonuses
Section Rating: 0.0  
 
 
*Total Bonus:  €1000
 
 

Key Facts - Cocoa Casino Bonus Review

  • Promo Codes: All promotions can be claimed after registration, and no coupon codes are required.
  • No-Deposit Offer: New members will get a no-deposit bonus of USD 10 that can be used toward the platform’s regular wagering requirements.
  • Wagering Requirements: The play-through rule is difficult as the bonuses must be wagered 80 times.
  • Cashable: All of the promotions are cashable upon meeting the wagering requirements.
 

Play-through Requirement and Bonus Structure

Our Take

The welcome bonus is a match of 100% of the first deposit and goes as high as USD 500. To participate, new players need to deposit a minimum of USD 25 and up to USD 500. Those who prefer to go big can choose a high-roller welcome bonus, which is USD 1,000 on top of a USD 1,500 minimum first deposit.

 

In addition, there is a referral offer of USD 50 for each new player you refer. The minimum deposit for the new player is USD 50. Also, there is a 15% reload bonus for depositing via options like Ukash, Neteller, Ecopayz, and Skrill.

 
Games and Software
Section Rating: 1.7  
 

Downloadable Software

Provider Rival
Popularity 4 (used by 43 out of 896 casinos)
Game Speed  Medium (BlackJack Unknown, Roulette Unknown, Videoslots 1 spm)
PC Performance  Light (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 123 (Slots: 94, Video Poker: 7, Table Games: 8, Arcade and Variety: 14)

Instant-Play Software

ProvidersTotal
Rival Rival ?
Total?

Mobile Software

Mobile Version Available

Popular Games on Cocoa Casino

 

Our Take

Rival has provided approximately 120 releases for both the downloadable version and the instant play version. The majority of the available games are slot machines, with fewer arcades and about seven types of table games and video pokers.

 

The lobby contains tabs that include Slots, Interactive, Progressive, Table Games, Video Poker, and Specialty. Slot machines are divided into 3-reel, 5-reel, i-slots, and progressives, with games like Global Cup Soccer, Gold Rush, Bust-a-Vault, 5-Reel Circus, Opera Night, Candy Cottage, A Switch in Time, Baby Boomers, Spy Game, Money Magic, Major Moolah, and much more.

 

Table play includes game like baccarat, European and American roulette, blackjack, craps, Red Dog, 5-Card Poker, and Pai Gow. The video poker library includes releases like classic Jacks or Better, Double Joker, Aces and Faces, and Deuces Wild. Admirers of arcades will enjoy the traditional keno, Penguin’s Payday, sudoku, Tiki Treasure, and Gunslingers Gold.