Dreams Casino

 Key Rating: 2.8

Key Rating2.78

Section Ratings:

Ownership and Associations2.2

Software Providers3.8

Games and House Advantage4.84

Promotions and Bonuses4.18

Countries and Languages1.05

Banking and Payouts0.88

Contacts and Support3.97

Supervising Authorities2.83

Standings at Gambling Portals0.61

Player Experiences2.5

  (1st of 148 casinos casinos accepting United States: Virginia )
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 200%
    $2000
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:125
    Table Games:15
    Video Poker:15
    Arcade and Variety:3
    Game Variety
  • Slow Pay
    Estimated payout time is 37 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
  • Licensing authorityCosta Rica
  • Dispute resolverCentral Dispute System
 
 
Dreams Casino Review — Main Takes
Dreams Casino online has an impressive record of experience. For almost fifteen years this gambling destination has been providing players with a good selection of entertainment together with the following services:
  • Choice of Gaming Modes
    There is a downloadable client for desktops, and an instant play mode with a slightly smaller library.
  • Portable Experience
    Mobile adaptation allows players to easily launch games on the majority of modern portable devices.
  • Acknowledged Software
    All entertainment is brought to clients by RTG.
  • All Types of Games
    From slot machines and arcades to table games and video pokers – the lobby features all of these classifications.
  • Many Bonuses
    New and existing users have multiple offers to choose from.
  • Accepts Alternative Currency
    Deposits and withdrawals are allowed in Bitcoins.
 
General Information
Section Rating: 3.0  
 

Main

Associated Companies
Affiliate Program
Gwages  
Licensed in
Year Established
2003 

Additional Betting Options

  • None

Other

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United States: Virginia

No restrictions specified

Our Take

This brand was launched in 2003 by the Virtual Casino Group. All services are licensed and regulated by the jurisdiction of Costa Rica. The owner manages a number of other sites for gambling, including Club Player, Prism, Ruby Slots, Palace of Chance, and more. All are powered by Real Time Gaming and all accept residents of the USA. The company has received some criticism regarding its questionable payout policy and in several cases customers have closed their accounts.

 

The only language available at Dreams is English. The most frequent visitors are from the USA, the Czech Republic, Norway, and Germany. Gambling fans from many other countries worldwide are accepted, as well.

 

Originally the platform was built on downloadable software, which is still available. Installation is automatic and fast, and allows users to register a login at the end of the process. Those who don’t want to deal with downloading can use instant play from their browser. This option offers a somewhat smaller selection of games, but all classifications are still accessible. Finally, mobile play is available on most modern portable devices. It is also instant, and allows users to register a mobile login from smartphones and tablets.


The sign-up procedure is standard and easy. The process is divided into three steps in which users submit their personal information, account details, and address. Once this is done, all promotions and a range of betting options become available.

Contacts and Support

General

Current Casino Time17:47 (UTC-5)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International+1-678-349-0358

UK+44-800-032-9334

Canada US+1-800-480-2498 

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UK+44-207-990-8100

Canada US+1-800-880-6186

Other countries Unknown

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints submitted to CDS and resolved by casino

Licensing Authority

Location Costa Rica

License Name None

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations CDS

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister Representative

Askgamblers Representative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 0.9  
 

Payment Methods for France

Currencies USD  

Payout Times

Advertised payout time

To e-wallets  from 3 to 8 Business days

By cheque from 3 to 8 Business days

Of that, reversal period Unknown

Reported payout time

For this casino from 15 to 70 days, median is 50 days

For all associated casinos from 5 to 110 days, median is 40 days

KeyToCasino estimated payout time 

To e-wallets from 4 to 76 days, best guess 37 days

Non-payment risk  31%

Limits

Max cashout one time 2000

Max cashout monthly 8000

Withdrawal Min Minimum withdrawal by check $100, by wire transfer $500. 

Max cashout details Max withdrawal is 2,000.00 USD per week. 

Our Take

Deposits and withdrawals are possible in US dollars and Bitcoins via standard e-wallets, credit and debit cards, and offline wire transfer. Another option to cash out wins is by bank check.

 

The minimum payout amount is USD 100 for all methods except wire transfer, where the threshold is USD 500. No more than USD 2,000 can be requested for withdrawal per week. The maximum monthly cash-out amount is USD 8,000, which is considered very low. Potential players should also keep in mind that there is a withdrawal fee of up to USD 40 depending on the selected method.

 

The advertised payout speed is from three to eight business days, but in fact the process takes longer. There have been cases when the transaction took up to 37 days. The risk of non-payment is 31%.

Fees

Withdrawal Fees All withdrawals may incur a processing fee of up to $40, depending on the payment processor and/or withdrawal amoun 

Other

Withdrawals Payment checks will be voided in 30 days of receipt if not deposited to a financial institution 

Withdrawals Players who make a withdrawal of $200 or less or do not use any match bonus, or who use a match bonuses valued at 100% or less (as their last bonus before requesting a withdrawal and exept winnings from a No-deposit bonus) will qualify for Express Approval within 3 business days. 

 
Web Reputation
Section Rating: 1.6  
 

Player Experience Summary 

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusRogue
Latest Casino Bonuses StatusWarning list
Online Casino City StatusPlay at you own risk
Casinolistings StatusBlacklisted and rogue

Our Take

The brand’s online reputation could be better. Major gambling portals consider this a questionable place to bet and wager money, blacklisting it and labeling it “Rogue.” Thus, LCB’s verdict is “Warning List” and the rating remains at 1 out of 5. The POGG rates it 1 out of 10, and AskGamblers rates it 2 out of 10.

 

More than 90% of feedback from customers is negative. The criticism is due mainly to financial misunderstandings. Of these issues up to 70% are successfully resolved by the help desk. Representatives can be contacted by phone and e-mail, as well as live chat. CDS is the authority for registering problems and complaints.

 

Less than 10% of the comments are positive, and most content feedback relates to the good game selection.

 
Promotions and Bonuses
Section Rating: 4.2  
 
 
*Total Bonus:  $2000
+ 25 Free Spins on Builder Beaver
 
 

Key Facts - Dreams Casino Bonus Review

  • Bonus Codes: Promo codes are required for all promotions, and we list them all in our chart.
  • Deposit Bonuses: These include new player offers and regular daily promotions.
  • Game Contribution: Slot machines and arcade games count 100% towards rollover requirements. Table games contribute up to 50%.
  • Non-Cashable: Bonus money cannot be converted into cash, however wins from bonus money can.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • + 25 Free ...
  • Bonus Code
  • Sign-Up Bonus 
  • Non-Cashable
  • 200%
  • $2000
  • 1XBD
  • S
    Slots
    Contribute: 100%
    Wager: 1xBD
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 1xBD

Our Take

The promotions include welcome and regular deposit bonuses, as well as VIP benefits. Those who prefer more bonus options can check the list of operators with no-deposit bonuses and free spins. New users can claim a 200% match offer up to USD 2,000 on the initial deposit, which has no wagering requirements. There are some other terms, however, so this money cannot be used on live dealer entertainment and tournaments.

 

Players who successfully use the first bonus can claim the re-deposit bonus. It is also a 200% match with no play-through requirements if it is used on slots and arcades. If, however, other types of entertainment are selected, the wagering requirements are 30xBD, which is still considered lenient. Games that do not contribute to this offer are live dealer, roulette, Sic Bo, baccarat, Pontoon 21 and War.

 

In addition to the listed deposit bonuses there is a monthly cash lottery with a possibility to win up to USD 1,000, as well as numerous VIP benefits. Among these are extended withdrawal limits, faster payout speed, and plenty of special offers.

 
Games and Software
Section Rating: 4.3  
 

Downloadable Software

Provider Realtime Gaming
Popularity 2 (used by 66 out of 891 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance  Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games 228 (Slots: 122, Video Poker: 77, Table Games: 22, Arcade and Variety: 7)

Instant-Play Software

ProvidersTotal
Realtime Gaming Realtime Gaming 188
Total188

Mobile Software

Mobile Version Available

Popular Games on Dreams Casino

 

Our Take

Real Time Gaming supplies the library with more than 180 games, the majority of which are slots, but other categories are available as well. Live dealer can be used only in the download version, and there is no lobby in the online version. Entertainment is filtered by video slots, 3-reel slots, table games, 21 games, video poker, and specialty games.

 

Among the table games players can choose baccarat, three types of roulette, War, Sic Bo, Craps, several table pokers, including Texas Hold’em, Let’Em Ride, and Pai Gow, as well as a few blackjack variations. These feature European, Perfect Pairs, 5 Diamond, and more.

 

The video poker collection is also decent. There are popular variations like Jacks or Better and All American, as well as rare types – Pick’em Poker and Sevens Wild. As for arcades, bets are accepted on Bingo, Keno, Dice, and scratch cards.