Joo Casino

 Key Rating: 2.3

Key Rating2.28

Section Ratings:

Ownership and Associations0.6

Software Providers4.47

Games and House Advantage4.27

Promotions and Bonuses3.46

Countries and Languages2.85

Banking and Payouts3.9

Contacts and Support2.14

Supervising Authorities2.21

Standings at Gambling Portals4.13

Player Experiences

  (United States is not allowed. See the list of 921 casinos accepting United States United States)
 
  • + 13 Other Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:491
    Table Games:15
    Video Poker:5
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityCuracao
  • Dispute resolverAskGamblers
 
 
Joo Casino Review — Main Takes
Until recently, Joo Casino was called the Princess Star. In 2017, it went through a rebranding and the platform now offers:
  • Impressive Live Lobby
    Two major manufacturers of live entertainment simultaneously supply clients with a variety of games.
  • Good Selection of Slots
    These are represented by classic and video slots, as well as 3D releases.
  • Quality Software
    Entertainment comes from more than seven major developers, including Next Generation Gaming and BetSoft.
  • Alternative Currencies
    In addition to regular currencies, deposits and withdrawals at this operator can be done in bitcoins.
  • Convenient Gaming
    Both desktop and mobile versions are instant.
  • Fast Advertised Cash Outs
    Winners are promised to be paid within one business day.
 
General Information
Section Rating: 1.7  
 

Main

Owner Direx N.V
(SoftSwiss)
Affiliate Program
Unknown
Licensed in
Year Established
2017 

Additional Betting Options

  • None

Other

  • None

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Bonus Restrictions

No bonusesUnited States

Our Take

Starting in 2017, Joo Casino takes after its predecessor, Princess Star, to offer every player an improved experience. It is managed by Direx N.V. and authorized by Curacao eGaming licensing services. All content is available in more than five languages, including German, Greek, Russian, Turkish, English, Bulgarian, Spanish and Russian.

 

Powered by SoftSwiss, it requires no download. All games are available from the browsers of desktop and mobile devices. A certain amount of entertainment is provided in the demo mode, but most of the benefits, including promotions and an impressive amount of slot machines and other games, are only available if you sign up. The sign-up procedure is only one step and requires standard information.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International

UK

Canada US

Other countries

General email None

Feedback FormLeave Feedback

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleDirex Limited

Street & NumberStasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias

CityNicosia

CountryCyprus

Post CodeUnknown

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complainvia Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister Not represented

Askgamblers Representative

LatestcasinobonusesRepresentative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 3.9  
 

Payment Methods for United States

Currencies AUD, EUR, RUB, SEK, TRY, USD  

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 days

By cheque Unknown

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 6 days, best guess 3 days

Non-payment risk  Not enough data

Limits

Max cashout one time 4000

Max cashout monthly 16000

Deposit Min Please note that the minimal amount of deposit is 20 $/€/AUD,SEK 100, 600 RUB, 0.05 BTC, 40 TRY 

Withdrawal Min The minimal amount for withdrawal is 40$/€/AUD, SEK300, 2400RUB, 0.05 BTC, 60 TRY 

Our Take

The minimum amount allowed for depositing is EUR 20, or the equivalent in U.S. and Australian dollars, Russian ruble, Swedish krona or Turkish lei. Alternatively, financial transactions can be managed in bitcoins. Payment methods are limited to several e-wallets, cards and Paysafecard, which is the prepaid voucher, as well as bank transfer options, such as German Sofort.

 

All withdrawals start from a minimum of EUR 40, and up to EUR 4,000 are allowed per single request. The monthly limit is EUR 16,000, which is considered low across the industry. VIP members are not subject to these limitations, as they can cash out as much as they’ve earned. The payout speed, on the other hand, is quite satisfying. The advertised rate is one business day, while statistically, the real speed is within three business days.

Fees

Player Activity Account inactivity for 365 days may result in fees

Other

 
Web Reputation
Section Rating: 3.2  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNot Listed
Casinolistings StatusNo Status

Our Take

The standing of this operator at major portals is high. AskGamblers labels it “Good” and rates it 8 out of 10, while LCB’s opinion is 3.5 out of 5. Players are happy with the decent bonuses and the work of the help desk. There are a few complaints caused by bonus abuse. Representatives respond 24/7 in live chat, and they can also be contacted by phone or e-mail.

 
Promotions and Bonuses
Section Rating: 3.5  
 
 
*Total Bonus:  €350
+ 50 free spins
 
 

Key Facts - Joo Casino Bonus Review

  • Bonuses: Sign-up offers and a few weekly promotions are included on the menu.
  • Bonus Codes: These are not needed, as all the promotions can be claimed online after depositing.
  • Game Contribution: Slot machines count 100% towards the rollover requirements. Table games contribute from 10% to 20%, while video pokers count 20% towards the play-through terms.
  • Cashable: Bonus money can be cashed out, but all terms and conditions must be fulfilled properly and on time to do so.
 

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • + 50 free ...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 100%
  • 100
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-5%
    Wager: 800xB to Unlimited
    V
    Video Poker
    Contribute: 0-5%
    Wager: 800xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
First Deposit Welcome Bonus
+ 50 free spins
100%
100
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 800xB to Unlimited
Video Poker Wager: 800xB to Unlimited
Arcade and Variety Wager: 40xB
No bonus code required.
Claim Now
  • Welcome Bonus 
  • Cashable
  • 60%
  • 150
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-5%
    Wager: 800xB to Unlimited
    V
    Video Poker
    Contribute: 0-5%
    Wager: 800xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
Second Deposit Welcome Bonus
60%
150
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 800xB to Unlimited
Video Poker Wager: 800xB to Unlimited
Arcade and Variety Wager: 40xB
No bonus code required.
Claim Now
  • Welcome Bonus 
  • Cashable
  • 80%
  • 100
  • 40XB
  • S
    Slots
    Contribute: 0-100%
    Wager: 40xB to Unlimited
    T
    Table Games
    Contribute: 0-5%
    Wager: 800xB to Unlimited
    V
    Video Poker
    Contribute: 0-5%
    Wager: 800xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xB
Third Deposit Welcome Bonus
80%
100
40XB
  Cashable
Slots Wager: 40xB to Unlimited
Table Games Wager: 800xB to Unlimited
Video Poker Wager: 800xB to Unlimited
Arcade and Variety Wager: 40xB
No bonus code required.
Claim Now

Our Take

The welcome bonus is a package affecting the first three deposits. Your first deposit receives a 100% match up to EUR 100, in addition to 25 free spins on certain games. The match for the second deposit is 70% up to another EUR 100 and is complemented with 30 free spins. Finally, the third payment is enhanced with a 60% match up to EUR 100. 30 free spins are added to this final deposit bonus, as well. The wagering requirements are 50xB, and players have two weeks per bonus to complete the terms.

 

Each Tuesday features a 50% match offer up to EUR 100 for active customers.

 
Games and Software
Section Rating: 4.4  
 

Mobile Software

Mobile Version Available

Popular Games on Joo Casino

 

Our Take

The library contains games by Habanero, Amatic, SoftSwiss, BetSoft, Mr. Slotty, Booming Games, Belatra, Endorphina and Net Entertainment. Live dealer games are powered by Ezugi and Evolution Gaming. There are two lobbies – one is for live games and the other is for RNG entertainment. The Live section is overwhelmingly large and provides dozens of options for roulette, blackjack and baccarat, as well as table poker varieties. The available variants include Ultimate Texas Hold’em, Triple Card Poker and Caribbean Stud.

 

The games lobby is organized by slots, pokers, roulette, fruit machines, live and casual entertainment. The versatility of video and classic slots is impressive, and the operator continuously adds new creations to the collection. There are such releases as the cute and furry Diamond Cats by Amatic, which is a favorite pick for all animal lovers. Chukcha by Belatra is a story inspired by an ethnic group that lives on the outskirts of civilization. Frankenstein by Net Entertainment – a game based on an acclaimed horror novel, and Wolfpack Pays by Next Generation Gaming – one of the most popular releases from this studio.

 

BetSoft has filled the shelves of the virtual library with exciting 3D games, such as the Wild West-inspired True Sheriff, the legendary and incredibly sweet Sugar Pop!, fairy tale-based Pinocchio, the romantic and colorful Gypsy Rose, as well as the epic and thrilling Lost game.

 

The selection of jackpots will satisfy even the pickiest customers, as there are well over 100 options. Among them is Divine Fortune by NetEnt, At The Copa and Mr. Vegas by BetSoft, Egypt Sky and The Explorers by EGT, Super Multi-times Progressive and Kobushi by iSoftBet, along with many more.

 

Trey, Caribbean represent table poker games, Hold’em, Oasis, Let It Ride and Three-Card. Among the fifteen variations of roulette, there are Auto Mobile, American, European, Double Zero, French and more. As for video pokers, there are Wild Texas, Multi-Win, Joker Poker, Tens or Better, Double Bonus and a handful of other options.