Lucky Emperor Casino

 Key Rating: 4.4

Key Rating4.39

Section Ratings:

Ownership and Associations4.12

Software Providers3.76

Games and House Advantage5

Promotions and Bonuses4.24

Countries and Languages2.57

Banking and Payouts3.9

Contacts and Support4.42

Supervising Authorities3.87

Standings at Gambling Portals4.58

Player Experiences4.44

  (United States is not allowed. See the list of 869 casinos accepting United States United States)
 
  • Software
  • NO US
    Players residing in United States are not accepted.
  • 100%
    €100
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:469
    Table Games:15
    Video Poker:16
    Arcade and Variety:8
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
 
 
 
Lucky Emperor Casino Review — Main Takes
Lucky Emperor Casino belongs to a big online gaming network, which entitles its registered players to plenty of benefits. Among the key points are:
  • Yearly Giveaways
    The brand’s owner, Rewards group, holds regular giveaways with yearly budgets exceeding $50 million.
  • Download for More
    The complete game library is offered in downloadable software. Instant play has a slightly smaller amount of entertainment.
  • One Software Provider
    All games, from slots and table games to video poker and live dealer, are provided by Microgaming.
  • Good Game Choice
    Despite one manufacturer in the lobby, all game cohorts are represented with a decent selection of options.
  • Mobile Compatibility
    Owners of mobile phones and tablets that prefer to play on the go can use the instant mobile adaptation.
  • Registration Bonuses
    New accounts can claim welcome deals, which are subject to the wagering requirements.
 
General Information
Section Rating: 4.1  
 

Main

Owner Casino Rewards
(Apollo Entertainment Limited)
Affiliate Program
Rewards Affiliates  
Licensed in
Year Established
2003 

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States

Registration RestrictionsUnited States

Our Take

Lucky Emperor was launched in 2003. It is licensed and regulated by the Kahnawake Gaming Commission and is owned by Casino Rewards, a group considered to be among the biggest in online gambling. It runs up to 30 titles, including Blackjack Ballroom, Captain Cooks, Players Palace, Vegas Country, Vegas Slot, Golden Tiger, Grand Mondial, and Grand Hotel.

All in all, there are about 15 million players registered at the network. The connections between all the company’s group participants allows everyone within the network to have one loyalty program for all gaming locations, including VIP status.

Also, any member of the Rewards label gets access to limitless types of entertainment, including progressive jackpots. The group takes pride in hosting the Millionaires’ Club. The name was given because at least six of its members have become millionaires playing at the company’s gambling destinations. One of them, D.P., set a record by winning over $11 million on Mega Moolah from a mobile phone.

Lucky Emperor operates in English but offers games in up to 20 languages, including Chinese, Russian, Czech, German, Greek, and many others. The website gets most of its visits from Russia, Austria, Germany, Georgia, and Romania; but it is available for many countries around the globe, accepting users from the UK, Europe, and Asia.

The design is minimalistic and may now look a bit outdated, compared to the newly opened operators across the industry. The home page consists of the sign up offer, game previews, and recent winners located among Japanese landscapes with blooming sakuras and the Emperor’s palace.

The platform does not have adaptive design. However, it detects the device from which the customers enter and offers a more modern flash adaptation for Mac owners. It also automatically redirects anyone entering services from the portable device to the mobile mode of the sister title.

Anyone willing to join has to use the download to install the software. The process is easy and understandable, and most of it is automatic. Once installed, it will offer the registration form with standard personal, contact, and banking information required. A newbie will need a password no less than four characters in length, which contains both letters and numbers.

Contacts and Support

General

Current Casino Time15:43 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-888-942-7466

UK+44-800-917-1545

Canada US+1-866-312-7466

Other countries Denmark, Germany

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Address

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Kahnawake

License Name Kahnawá:ke Gaming Commission

Complainvia Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Casinomeister PAB

Askgamblers Representative

Latestcasinobonuses Not represented

Other

FacebookActive Page

 
Banking and Payouts
Section Rating: 3.9  
 

Payout Times

Advertised payout time

To e-wallets  from 3 to 3 Business days

By cheque from 5 to 23 Business days

Of that, reversal period2 days

Reported payout time

For this casino from 2 to 5 days, median is 2 days

For all associated casinos from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 3 days

Non-payment risk 1%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD 

Max cashout details Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week 

Our Take

The cashier supports a big range of depositing methods, both international and local. Most clients will take advantage of online systems such as Neteller, Skrill, Ecopayz, and PayPal; or cards, including Visa, Maestro, Entropay, and prepaid Paysafecard. Bank transfer is available for depositing, and bank checks can be used for withdrawal.

Residents from Russia may pay at QIWI and those from France at Neosuf. There are Sofort and Giropay for Germans, Przelewy24 for Poland, Trustly and Euteller for Scandinavian countries, POLI for Australia, and iDebit for Canada.

The selection of currencies is not as broad as the selection of depositing methods. The cashier operates in US and Canadian dollars, Euros, and British pounds.

The advertised payout time is three days for e-wallets and up to 23 business days for bank checks. Winners report to receive their money in three days. The estimated non-payment risk is 3%.

Withdrawal amounts start at 50USD and may be no more than 4,000USD per one-time cash outs and no more than 16,000USD per month, which is not that much. Those who manage to win sums exceeding their total purchases across the network five times or more are entitled to a maximum of 4,000 payouts per week.

As for withdrawal fees, anyone choosing mail or courier checks will be charged. Accounts that are inactive for more than 90 days are also subject to fees.

Fees

Player Activity Account inactivity for 90 days may result in fees

Withdrawal Fees  Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT 

Other

Withdrawals Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days 

 
Web Reputation
Section Rating: 4.5  
 

Player Experience Summary 

  • By class

    Money

    62.5%

    Support

    18.75%

    General

    12.5%

    Other

    6.25%

  • Type

    Negative

    ,75%

    Mixed

    12.5%

    Positive

    12.5%

  • Solved
  • Rep. payout time
  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • Money

    Support

    General

    Other

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

  • 0 to 3 days

    4 to 9 days

    10 to 30 days

    31 days and more

  • Negative

    Mixed

    Positive

  • No

    Unknown

    Yes

Player Experience Details

Show all 16 feedbacks

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

The reviews from the online gambling portals are mixed. When our publication was written, the status at Askgamblers was “Good”, and the rating was eight out of ten. LCB assigned Lucky Emperor four out of five. On the other hand, ThePOGG Rating gave no more than five out of ten.

The reviewed place to bet and win holds the Safe&Fair seal from eCOGRA. Being one of Rewards’ network participants, it also pays specific attention to the fairness and transparency of interactions with clientele because the owner is a member of the Interactive Gaming Council, which is a non-profit organization that lobbies for safe and responsible gaming.

Up to 75% of feedback from on forums is positive, and only 13% is negative. Visitors often praise the support group that’s available 24/7 by live chat, e-mail, and phone. Issues that are not resolved by the help desk can be taken to eCOGRA.

 
Promotions and Bonuses
Section Rating: 4.2  
 
 
*Total Bonus:  €110
 
 

Key Facts - Lucky Emperor Casino Bonus Review

  • Bonus Codes: No special codes are needed to be eligible for the offers.
  • Game Contribution: Slot machines and arcades contribute 100%. Table games contribute from 2% to 50%, which may lead to wagering bonuses up to 300 times. Video poker contributes only 10% and has to be wagered 600 times.
  • Free Spins Availability: This type of offer is not part of the sign up bonus, but it may be obtained among the regular promotions.
  • Cashable: All bonuses are cashable upon completion of the wagering requirements.
 

Play-through Requirement and Bonus Structure

  • No-Deposit Bonus 
  • Cashable
  • N/A
  • 10
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    V
    Video Poker
    Contribute: Unknown
New Player No Deposit Bonus
N/A
10
60XB
  Cashable
Slots Wager: 60xB
Table Games Wager: 120xB to 3000xB
Video Poker Wager: 600xB to Unlimited
Video Poker
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Claim Now
  • 100% Match Bonus 
  • Cashable
  • 100%
  • 100
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 40xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
First Deposit Welcome Bonus
100%
100
60XB
  Cashable
Slots Wager: 60xB
Table Games Wager: 120xB to 3000xB
Arcade and Variety Wager: 40xBD
Arcade and Variety Wager: 60xB
No bonus code required.
Redemption Procedure: Automatically after deposit
Claim Now

Our Take

There may be a variety of bonuses – from the no-deposit deals to free spins and welcome promotions, as well as the loyalty program. Details on the sign-up bonus should be checked at the corresponding section of the website, as well as the play-through requirements and time given to complete them.

As a member of the Rewards Group, everyone may also become a VIP. In order for this to happen, one has to collect enough Status Points to move up the status levels to the very top – the sixth stage of loyalty.

Status Points are collected by wagering at any of the group’s participants, including the Lucky Emperor. Activity has to be constant though. One can stay at a certain stage for no longer than current and next calendar month.

 
Games and Software
Section Rating: 4.4  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 63 out of 869 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 583 (Slots: 432, Video Poker: 58, Table Games: 76, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 455
Total455

Mobile Software

Mobile Version Not Available

Popular Games on Lucky Emperor Casino

 

Our Take

The library and all entertainment is powered by Microgaming. There are more than 450 releases – a number quite high for a place with only one software provider.

All types of game classifications are represented. Apart from video slots, a good selection of table games is offered, especially roulette and blackjack. Almost all of Microgaming’s video poker games are also hosted at the library. The collection of arcades, scratch cards, and Keno will also satisfy the demands of fans of this cohort.

The complete choice of releases is provided only via the installed interface.

As with many lobbies focused solely on Microgaming’s content, entertainment online is divided into two lobbies – for live and RNG play, but not it is all assembled at the Games lobby. Live section offers baccarat, roulette, blackjack, and Hold’em. Games feature the following categories:

  • Jackpots with the collection of manufacturer’s ultimate hits like King Cashalot, Mega Moolah, and Treasure Nile.

  • Video slots where the selection is sub-sorted by 20+ lines, 5-15 lines, Bonus, Free Spins, and Megaspins. Among hits are Tomb Raider, Thunderstruck II, and Immortal Romance, just to name a few.

  • Tables such as Classic, European, Atlantic City Blackjacks, French, European, Multi-Wheel Roulette, Cyberstud, 3 Card, and Caribbean Draw table pokers, and many others.

  • Video poker games among which there are Aces and Eights, All American Poker, Jacks or Better, Joker Poker, and Tens or Better Poker.

  • Variety Games in which visitors may choose Beer Fest, Hand to Hand Combat, Germinator, Hexaline, and more.